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Book part
Publication date: 1 May 2019

Gregg A. Stevens, Martin Morris, Tony Nguyen and Emily Vardell

Health science librarians occupy a unique place in librarianship, guiding healthcare professionals and the public to quality sources of medical research and consumer…

Abstract

Health science librarians occupy a unique place in librarianship, guiding healthcare professionals and the public to quality sources of medical research and consumer health information in order to improve patient outcomes and quality of life. A broader impact of health sciences librarianship is its advocacy for improvements in public health. In recent years, health science librarians have been actively involved in advocating for adequate, responsive, and culturally competent health care for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) individuals. Health sciences librarians have advocated for LGBTQ+ individuals through a variety of specialized outreach projects to address health disparities found in the LGBTQ+ community such as HIV/AIDS, women’s health, or substance abuse, have collaborated with public health agencies and community-based organizations to identify health disparities and needs, and have implemented outreach to address these needs.

This chapter maps the landscape of health sciences librarian outreach to LGBTQ+ people. The authors develop this theme through case studies of health science librarians providing health information to the LGBTQ+ community and healthcare professionals. Following an overview of advocacy for LGBTQ+ health by the US National Network of Libraries of Medicine and professional information organizations, they conclude the chapter by discussing the “pioneering” nature of these projects and the common threads uniting them, and by identifying the next steps for continued successful outreach through the development of an evidence base and tailoring of outreach and resources to address other demographic aspects of the members of the LGBTQ+ community.

Details

LGBTQ+ Librarianship in the 21st Century: Emerging Directions of Advocacy and Community Engagement in Diverse Information Environments
Type: Book
ISBN: 978-1-78756-474-9

Keywords

Book part
Publication date: 7 July 2022

Martha E. Meacham, Tony Nguyen, Tess Wilson and Abigail Mann

The chapter seeks to address a current gap in the literature: envisioning and justifying community outreach projects and turning such insights into best practices for…

Abstract

The chapter seeks to address a current gap in the literature: envisioning and justifying community outreach projects and turning such insights into best practices for managing such projects. Drawing heavily on informational interviews, the article highlights the importance of defining shared missions and strategic plans, identifying partners, researching needs and expectations, building trust and partnerships, setting and fulfilling communication expectations, offering tangible benefits to the partner, and evaluating outcomes. While focused on health sciences librarians and their community partners, these practices are broadly applicable to many library outreach programs and can enhance credibility, approaches, and impact, while increasing funding opportunities and users while creating sustainable collaborations.

Book part
Publication date: 7 July 2022

Erin Lawrimore, David Gwynn and Stacey Krim

In the decades since the founding of the Society of American Archivists (SAA) in 1938, the array of functions considered core to archival work have grown and evolved. In…

Abstract

In the decades since the founding of the Society of American Archivists (SAA) in 1938, the array of functions considered core to archival work have grown and evolved. In the early years of SAA, the profession was largely focused on issues of collection maintenance, heavily emphasizing preservation as the fundamental mission of the archivist. Yet, at this time, there were archivists calling on their colleagues to engage with audiences outside of the archival reading room. It was not until the social history movements in the 1970s, however, that discussions of outreach as a core function of the archivist's work took hold in the profession. From the 1970s and moving through to today, outreach and proactive engagement with external communities has moved from a peripheral activity of the archivist to one seen as essential to the overall success of an archival program. In this chapter, we examine the evolving discourse surrounding outreach and engagement activities by archivists, focusing on how outreach has been discussed in professional literature. We also explore ways in which this shift in professional perspective is reflected in the work done today by archivists at the University of North Carolina at Greensboro.

Details

Building Community Engagement and Outreach in Libraries
Type: Book
ISBN: 978-1-80382-367-6

Keywords

Book part
Publication date: 7 July 2022

Cinthya Ippoliti

In its simplest form, community engagement is a process whereby an organization works with the groups and individuals it serves to transform a shared vision into actions…

Abstract

In its simplest form, community engagement is a process whereby an organization works with the groups and individuals it serves to transform a shared vision into actions that ultimately benefit them. This chapter presents a framework to assist library managers and administrators in reimagining their outreach efforts from a community engagement perspective where users actively shape their shared experiences with the library. Although there are resources that discuss how libraries can structure these initiatives through the ACRL Library Marketing and Outreach Interest Group, the Public Library Association, and publications such as Marketing Libraries Journal, some of the literature surrounding community-based work is not as directly tied to outreach. By reading this chapter, libraries will find information related to defining their role within their communities, outlining strategies for collaboration, conducting needs assessment, gap analysis, asset mapping, and identifying a variety of outreach activities and their accompanying assessment strategies.

Details

Building Community Engagement and Outreach in Libraries
Type: Book
ISBN: 978-1-80382-367-6

Keywords

Book part
Publication date: 16 July 2015

Laura Senier, Matthew Kearney and Jason Orne

This mixed-methods study reports on an outreach clinics program designed to deliver genetic services to medically underserved communities in Wisconsin.

Abstract

Purpose

This mixed-methods study reports on an outreach clinics program designed to deliver genetic services to medically underserved communities in Wisconsin.

Methodology/approach

We show the geographic distribution, funding patterns, and utilization trends for outreach clinics over a 20-year period. Interviews with program planners and outreach clinic staff show how external and internal constraints limited the program’s capacity. We compare clinic operations to the conceptual models guiding program design.

Findings

Our findings show that state health officials had to scale back financial support for outreach clinic activities while healthcare providers faced increasing pressure from administrators to reduce investments in charity care. These external and internal constraints led to a decline in the overall number of patients served. We also find that redistribution of clinics to the Milwaukee area increased utilization among Hispanics but not among African-Americans. Our interviews suggest that these patterns may be a function of shortcomings embedded in the planning models.

Research/Policy Implications

Planning models have three shortcomings. First, they do not identify the mitigation of health disparities as a specific goal. Second, they fail to acknowledge that partners face escalating profit-seeking mandates that may limit their capacity to provide charity services. Finally, they underemphasize the importance of seeking trusted partners, especially in working with communities that have been historically marginalized.

Originality/Value

There has been little discussion about equitably leveraging genetic advances that improve healthcare quality and efficacy. The role of State Health Agencies in mitigating disparities in access to genetic services has been largely ignored in the sociological literature.

Article
Publication date: 13 June 2022

Jarrod Goentzel, Timothy Russell, Henrique Ribeiro Carretti and Yuto Hashimoto

The COVID-19 pandemic has forced countries to consider how to reach vulnerable communities with extended outreach services to improve vaccination uptake. The authors…

Abstract

Purpose

The COVID-19 pandemic has forced countries to consider how to reach vulnerable communities with extended outreach services to improve vaccination uptake. The authors created an optimization model to align with decision-makers' objective to maximize immunization coverage within constrained budgets and deploy resources considering empirical data and endogenous demand.

Design/methodology/approach

A mixed integer program (MIP) determines the location of outreach sites and the resource deployment across health centers and outreach sites. The authors validated the model and evaluated the approach in consultation with UNICEF using a case study from The Gambia.

Findings

Results in The Gambia showed that by opening new outreach sites and optimizing resource allocation and scheduling, the Ministry of Health could increase immunization coverage from 91.0 to 97.1% under the same budget. Case study solutions informed managerial insights to drive gains in vaccine coverage even without the application of sophisticated tools.

Originality/value

The research extended resource constrained LMIC vaccine distribution modeling literature in two ways: first, endogenous calculation of demand as a function of distance to health facility location enabled the effective design of the vaccine network around convenience to the community and second, the model's resource bundle concept more accurately and flexibly represented complex requirements and costs for specific resources, which facilitated buy-in from stakeholders responsible for managing health budgets. The paper also demonstrated how to leverage empirical research and spatial analysis of publicly available demographic and geographic data to effectively represent important contextual factors.

Details

Journal of Humanitarian Logistics and Supply Chain Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-6747

Keywords

Article
Publication date: 7 June 2011

Saibal Ghosh

Employing data on 14 major Indian states during 1973‐2004, this paper aims to investigate the hypothesis that economic growth is affected by financial outreach.

Abstract

Purpose

Employing data on 14 major Indian states during 1973‐2004, this paper aims to investigate the hypothesis that economic growth is affected by financial outreach.

Design/methodology/approach

The paper employs univariate tests as well as advanced panel regression techniques to examine whether financial outreach matters for state‐level economic growth.

Findings

The analysis suggests that improvements in financial outreach led to a perceptible rise in per capita growth. In terms of magnitudes, a rise in demographic outreach by 10 percent raises state per capita growth by 0.3 percent; in case of geographic outreach, the increase is lower. Finally, the analysis supports the hypotheses that states with higher manufacturing share tend to grow faster and the quality of state‐level institutions and infrastructure exert a significant bearing on growth.

Research limitations/implications

Although the definitions of financial outreach are based on international best practice, they focus only on banks and are driven by the availability of data on relevant variables.

Practical implications

The article belongs to the broad strand of literature which examines the finance‐growth nexus.

Social implications

Financial outreach is presently an avowed objective of policymakers, both in India and elsewhere. The article examines which sets of economic/policy variables impact financial outreach. The analysis can provide policymakers with feedback as regards the feasibility of the strategies pursued to improve financial outreach and thereby, how best to redesign and fine‐tune them.

Originality/value

To the author's knowledge, this is presumably the first study in India to examine the financial outreach‐growth nexus in a systematic manner at the sub‐national level.

Details

Journal of Indian Business Research, vol. 3 no. 2
Type: Research Article
ISSN: 1755-4195

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Article
Publication date: 1 March 2006

Anne Berlin Blackman and Jack Luskin

The purpose of this paper is to explore the efficacy of a community‐based outreach initiative, piloted in Worcester, Massachusetts, to reduce children's exposure to toxic…

Abstract

Purpose

The purpose of this paper is to explore the efficacy of a community‐based outreach initiative, piloted in Worcester, Massachusetts, to reduce children's exposure to toxic chemicals in common household products by changing parental behavior regarding product purchase and use.

Design/methodology/approach

The program model was based on the premise that community health workers have the potential to deliver health education messages with particular effectiveness. Community health workers in Worcester received customized training to learn about the impact of toxic chemicals on children's health and strategies to reduce children's exposure to toxics in household products. The health workers then delivered this information to low‐income parents in English or Spanish. Through follow‐up interviews, the health workers used short surveys to collect data regarding the effect, if any, of the outreach on parental behavior regarding household product purchase and use.

Findings

Parents were receptive to receiving technical information about toxics and household products from outreach workers who could convey the message at an appropriate comprehension level. Parents' responses to the survey questions suggest that the outreach efforts increased their awareness and understanding of how toxics affect their children's health.

Research limitations/implications

Design and implementation aspects of the initiative – notably the size of the cohort recruited to the project – make it difficult to draw robust conclusions from the survey data. Nevertheless, the data do reflect at least a modest degree of parental behavior change regarding household product purchase and use.

Practical implications

Outreach efforts that reach parents individually in their homes are effective at communicating targeted information but do not necessarily result in parental behavior change. As consumers, many parents need to hear the message more than once before they will change their behavior regarding product use and purchase.

Originality/value

This paper describes a health education model that addresses an important but often overlooked area of risk to children's health: their exposure to toxics in common household products.

Details

Health Education, vol. 106 no. 2
Type: Research Article
ISSN: 0965-4283

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Article
Publication date: 4 June 2020

Atthaphon Mumi, George Joseph and Shakil Quayes

Microfinance institutions (MFIs) play an important role in economic development, with the dual objectives of social outreach and financial self-sufficiency. The purpose of…

Abstract

Purpose

Microfinance institutions (MFIs) play an important role in economic development, with the dual objectives of social outreach and financial self-sufficiency. The purpose of this study is to examine the influence of organizational structure and variations in legal systems on the MFI dual performance goals.

Design/methodology/approach

Using a sample that includes 1,518 MFIs from 105 different countries over a period of 20 years, this study analyzes the data by applying a model that includes six categories of organizational structures and variations of legal systems, including both civil and common law, with accounting performance measures for the dependent variables.

Findings

The analyses provide robust results indicating that MFIs structured as non-governmental organizations (NGOs) have better social outreach than all other types of MFIs and exhibit better financial performance than MFIs registered as commercial banks or credit unions. Legal systems also played a role in MFI effectiveness.

Research limitations/implications

Given the increasing importance of MFIs on economic development globally, this study has relevance on how the impact of MFI structural characteristics and macro-level influences on their dual performance criteria can be translated into management approaches and governance policies that can increase the effectiveness of these dual (i.e. social and financial) goals.

Originality/value

This study is more comprehensive than prior research in addressing the influence of organizational structures of MFIs and legal systems on MFI dual mission, namely, its financial performance and social outreach, thereby increasing our understanding of policy implications in sustaining the MFI’s developmental role.

Details

Journal of Accounting & Organizational Change, vol. 16 no. 3
Type: Research Article
ISSN: 1832-5912

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Article
Publication date: 9 November 2015

Lisa Martin and Will Martin

The purpose of this paper is to discuss how to use a web-based library game as an outreach tool at events. Games in higher education are a trend that libraries have used…

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Abstract

Purpose

The purpose of this paper is to discuss how to use a web-based library game as an outreach tool at events. Games in higher education are a trend that libraries have used for information literacy but less frequently for outreach. Although there are relatively few examples of the use of games in academic library outreach events, games have the potential to be excellent outreach tools by engaging students and presenting them with the opportunity to change their perceptions of the library.

Design/methodology/approach

The University of North Dakota (UND) Libraries successfully connected with students at an outreach event by using a modified version of the Information Literacy Game originally developed by the University of North Carolina Greensboro (UNCG). UND Librarians created specific technical modifications and an event workflow, highlighted here, that other academic libraries can adapt for use at outreach events to attract both students who are and those who are not typically users of the library.

Findings

The information literacy game, with some specific technical changes, is customizable in relatively inexpensive ways that allow librarians from institutions of all sizes to engage students with a game at outreach events.

Originality/value

Games, especially Web-based games, have not previously been used in outreach events. The literature on the use of games in information literacy sessions but outreach is an even more logical fit for gaming. This paper presents a practical, value-oriented method for academic libraries to modify an information literacy game for use in outreach.

Details

Reference Services Review, vol. 43 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

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