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Article
Publication date: 6 October 2021

Ying Pan, Lia H. Sun, Heqing Yang and Jianming Zheng

Library + cultural tourism” (LCT) is a new direction for the sustainable development of libraries, but few scholars have researched it from a tourist perspective. The purpose of…

Abstract

Purpose

Library + cultural tourism” (LCT) is a new direction for the sustainable development of libraries, but few scholars have researched it from a tourist perspective. The purpose of this paper is to identify what factors affect tourist satisfaction (TS) with LCT, reveal the interaction among these factors and provide strategies for better library services.

Design/methodology/approach

This study collected 5,308 comments on Tianjin Binhai Library from three popular online travel communities. Grounded theory was adopted to identify what factors affect TS with LCT and reveal the interaction among these factors.

Findings

The results indicated that TS with LCT was affected by complex factors related to tour plans, tour expectations, cultural characteristics, environment, support services and emotions. Cultural characteristics, environment and support services were impacted by tour plans and tour expectations, which directly or indirectly affected TS mediated by emotions. TS further influenced their expectation of their next tour.

Originality/value

This paper uncovered critical problems with LCT using a case study of Tianjin Binhai Library. The results provide a reference for library practitioners to develop better library services for tourists and regular users/readers.

Article
Publication date: 3 August 2017

Noel Biseko Lwoga

The purpose of this paper is to apply stakeholder and network theories to explore local collaboration network, its structural features and their implications to the management of…

Abstract

Purpose

The purpose of this paper is to apply stakeholder and network theories to explore local collaboration network, its structural features and their implications to the management of the built heritage.

Design/methodology/approach

This paper applies stakeholder and network analyses. It follows a case study approach using multiple data collection methods such as the documentary analysis, and semi-structured interviews with 22 local stakeholders in the Pangani Conservation Task Force’s (PCTF’s) in Tanzania. It subjects the data to thematic analysis through the NVivo program, and to network analysis through the UCINET and NETDRAW programs.

Findings

This paper indicates that the PCTF is composed of heterogeneous stakeholders who are networked in a less cohesive structure, whereby the collaboration system is dominated by conservation actors while marginalizing tourism and some local resident groups. This structure, despite its inherent disadvantages, was found to enhance the achievement of PCTF’s conservation goals in the short term.

Research limitations/implications

The single case study approach makes generalizing beyond the study area difficult. Nevertheless, the findings raise relevant issues for further multiple-case investigations on collaboration systems from a built heritage perspective.

Originality/value

This paper is the first insightful exploration of the stakeholder collaboration system in the local built heritage site in Tanzania, using both the stakeholder and network analyses. It presents a useful tool for organizational analysis in heritage management and makes a good argument for its use to better understand participatory management.

Details

Journal of Cultural Heritage Management and Sustainable Development, vol. 7 no. 3
Type: Research Article
ISSN: 2044-1266

Keywords

Open Access
Article
Publication date: 10 November 2021

Younghee Noh

This study surveyed users and librarians who have been transforming libraries into a complex cultural space by reflecting the trends of the times, investigated and analyzed…

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Abstract

Purpose

This study surveyed users and librarians who have been transforming libraries into a complex cultural space by reflecting the trends of the times, investigated and analyzed various status of complex cultural spaces, including perceptional differences among different groups and made an attempt to present a direction for the diversification of library's role.

Design/methodology/approach

This study analyzes the difference between the level of importance and the level of satisfaction for the operational style and use of complex cultural spaces, current status and use of programs and services of libraries as well as the perceptual difference between librarians and users. In order to do so, opinions were collected from librarians who operate complex cultural spaces and users who use the spaces.

Findings

First, the study compared to see if there is a difference between the preferred complex cultural space of libraries and the type of complex cultural space actually provided by libraries. Libraries do not only have data spaces but also made education space, performance space, exhibition space, rest space, community space and experience space available for users. Users were found to more frequently use exhibition space, performance space, rest space and education space among other spaces whereas the utilization rate of community space and experience space was identified to be significantly low. Second, this study also compared to see if there is a difference between users' preference for the type of programs operated by library's complex cultural spaces and the actual programs offered. The comparison of perceived differences between librarians who are the operators of the programs and users who participate in the programs is to compare and improve the consistency of supply and demand. As a result, it was found that the supply and demand for educational programs were most consistent, which would lead to higher participation rate and enhanced operational performance and satisfaction with libraries. Lastly, investigations were carried out to see whether there is a difference in the levels of importance and satisfaction for the operation of complex cultural spaces and perceptional difference between libraries and users. Comprehensively analyzing the results, in the first quadrant of “Keep the Good Work,” librarians showed a higher level of perception compared to users. In particular, librarians were found to have a different perception towards programs (contents) compared to users. Based on such results, a systematic program must be considered when planning for library programs in order to increase uses' satisfaction. In addition, in the second quadrant of “Concentrate Here,” with a high importance and low satisfaction, users showed a high level of importance for programs (contents) whereas libraries identified accessibility as a more important factor, indicating a big perceptional difference between users and librarians.

Research limitations/implications

This study examines the differences between the opinions of operators who create complex cultural spaces and operate programs in the spaces and the opinions of users who participate in the spaces and programs, and it was found that no other studies in Korea and overseas have done the same yet. In addition, it carries a significant meaning in that it does not only investigate the perceptions towards importance and satisfaction, but also suggests improvement directions based on the perceptional differences between users and librarians. In other words, librarians who implement policies at actual sites seem to be able to reflect the results of this study and decide the operation direction of the library.

Originality/value

Users also participate in various services and programs that library's complex cultural spaces offer and enjoy their cultural life. It carries a significant meaning in that the study evaluates the importance-satisfaction of factors affecting the use of complex cultural spaces of libraries by examining perceptions of those users who actually have the experience of using library's complex cultural spaces when the number of libraries attempting to transform into a multicultural space increases. The study made an attempt to enrich the knowledge and understanding of users' visit/use of libraries, suggest improvement directions and factors to focus. Continuous efforts and additional studies must be made in order to vitalize library's complex cultural spaces and secure the position of a cultural facility as well as a communication space located at the heart of regional society.

Article
Publication date: 2 August 2011

Luciana Bordoni

The purpose of this paper is to show the validity of the advanced technologies of computer science and propose the outline of a technological infrastructure to promote, develop…

926

Abstract

Purpose

The purpose of this paper is to show the validity of the advanced technologies of computer science and propose the outline of a technological infrastructure to promote, develop, and exploit cultural tourism, taking the territory of Latin Latium as a local system.

Design/methodology/approach

Semantic web technologies offering intelligent integration of information about the region and heritage of Latin Latium are used. The information includes all kinds of cultural heritage, from bibliographic items to industrial assets, or prehistoric excavations in this region. A cultural heritage ontology has to be designed, constructed, fed, and exploited in order to achieve this aim. A methodology for the ontology population and exploitation for other regions of Italy or even outside Italy is proposed. The network of skills and knowledge thus created, provides features of interest for other types of users, such as experts, scholars, and students, in addition to acting on the cultural tourism market.

Findings

Currently in the prototype phase, the information technology infrastructure is an added value for cultural tourism information, since it has an ontology on resources pertaining to cultural assets. This makes it possible to develop applications with specific functions for the tourist, such as the construction of “cultural paths” and the production of cultural information in addition to the global positioning system path points. The application integrated within a web site (www.laziolatino.it/) will also be used with mobile devices as 3G cell phones and handsets.

Research limitations/implications

This is a research in progress and the intention is to validate this idea in the near future through rigorous research initiatives.

Originality/value

The proposed outline of the infrastructure is a first step towards developing platforms and products whose spread will make it possible to turn to account and promote those territorial areas that, although at the margins of tourism circuits, have a strong cultural identity.

Details

Journal of Hospitality and Tourism Technology, vol. 2 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Article
Publication date: 18 March 2024

Shiv Shakti Ghosh and Sunil Kumar Chatterjee

This study presents a review based research framework that aims to influence memory institutions in their projects on digital storytelling from digitized ancient travel records…

Abstract

Purpose

This study presents a review based research framework that aims to influence memory institutions in their projects on digital storytelling from digitized ancient travel records. This study aims to influence research and policymaking related to design and delivery of services based on memory institutions’ collections of historical records.

Design/methodology/approach

The demonstrated research framework has been synthesized using inputs from a review of existing studies on the domain accompanied by a short survey created for collecting the opinion of selected experts. Studies demonstrating utilization of semantic web technologies and those that can influence policymaking related to digital storytelling were primarily reviewed.

Findings

The core tasks behind digital storytelling vary depending on the project goals. So, a two-part framework had to be proposed that covers the generic fundamental tasks with diverse applicability and digital storytelling related specific tasks separately. Also during the review, it was found that studies demonstrating the use of travel records for digital storytelling were less in number compared to studies using digital storytelling for tourism in general.

Originality/value

The demonstrated research framework can guide memory institutions in exposing their travel-related holdings to a wider audience using innovative semantic web technologies and open up avenues for future empirical research thereby adding to the novelty of the presented research. Also, reviews of articles on digital storytelling or digital humanities in general exist, but, review of digital storytelling initiatives focusing specifically on tourism and travel literature is scarce.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Case study
Publication date: 17 October 2012

Gaunette Sinclair-Maragh

The proposed areas of study for this case are strategic management, marketing, tourism planning and development, hospitality management, attraction management and special event…

Abstract

Subject area

The proposed areas of study for this case are strategic management, marketing, tourism planning and development, hospitality management, attraction management and special event planning and management.

Study level/applicability

The case is suitable for undergraduate and graduate students pursuing courses in the areas of strategic management, marketing, tourism planning and development, hospitality and tourism management, attraction management and special event planning and management.

Case overview

The Denbigh Showground located in the parish of Clarendon, Jamaica, is the venue of the annual Agricultural and Industrial Show. Three separate studies conducted indicated the need for its development to enable the use of the facility all year round and to contribute to the socio-economic development of the parish. Suggested development options from these studies included a fun and amusement park, a site for eco-tourism and a multi-purpose agri-cultural facility with linkages to the parish's cultural legacies and places of interest. The large land acreage could facilitate its development, making the property a leading “agri-cultural” attraction concept.

Expected learning outcomes

he students should be able to: identify the typology of the Denbigh Showground as an attraction; categorize the product offerings of the Denbigh Showground from a marketing perspective; explain the factors to consider regarding the development of the showground; analyze the socio-economic contributions of the facility to the parish of Clarendon and the community's attitude towards the development of the showground; discuss the potential uses of the Denbigh Showground that can make it a leading international “agri-cultural” attraction; synthesize the concept of sustainable tourism development and its importance to the development and viability of the attraction for future generations; and assess other tourism concepts such as community-based tourism, special interest tourism and alternative tourism and how they relate to the development of the Denbigh Showground.

Social implications

This case study will help students understand the concept of an agri-cultural attraction and its impact on the socio-economic development of the surrounding communities and the country as a whole. The case will contribute to the existing body of knowledge in the areas of community development and residents’ perception regarding tourism development. It offers insights to both potential and current investors; provides practical guidance to the government and other tourism planners to enable better planning for the areas’ future growth and development; and serves as a reference for academicians as well as undergraduate and graduate students.

Supplementary materials

Teaching notes are available for educators only. Please contact your library to gain login details or e-mail: support@emeraldinsight.com to request teaching notes.

Article
Publication date: 22 March 2013

Susan Carson, Lesley Hawkes, Kari Gislason and Samuel Martin

The purpose of this paper is to present the results of tests for the development of literary trails for domestic visitors and tourists in Brisbane, Queensland, and to situate…

1400

Abstract

Purpose

The purpose of this paper is to present the results of tests for the development of literary trails for domestic visitors and tourists in Brisbane, Queensland, and to situate these findings in the context of recent state government policy changes in relation to culture, community engagement and the environment.

Design/methodology/approach

Broadly cultural studies: the article analyses changes in international and national cultural tourism and Queensland‐based issues before presenting the research findings.

Findings

A gap in tourist and cultural development models exists for the implementation of a network of sustainable literary trails in Brisbane – this model can be extended to regions around the state to meet the demands of the new tourist.

Research limitations/implications

The paper highlights Queensland weather and Australian distance, which will require a regional approach that networks with transport and community hubs.

Practical implications

The research has produced new software for the use of self‐guided walks; the locations for two specific area trails; and the involvement of the State Library of Queensland as a “hub” for the trails. Substantial support exists for further development in advanced locative media and gaming.

Social implications

The research demonstrates the importance of developing a sense of place that relates to culture, literary history and community for tourists, as well as the potential for community engagement.

Originality/value

Currently no paper‐based or new media literary trail exists in Brisbane. The proliferation of online delivered, self‐guided trails in other parts of the world reflects a demand for this type of cultural and environmental experience.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 7 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 25 November 2013

Stella Ngozi Anasi, Ahiaoma Ibegwam and Stella Olubukunmi Oyediran-Tidings

– The purpose of this paper is to investigate the preservation and dissemination of women's cultural heritage in selected university libraries in Nigeria.

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Abstract

Purpose

The purpose of this paper is to investigate the preservation and dissemination of women's cultural heritage in selected university libraries in Nigeria.

Design/methodology/approach

The descriptive survey research design using questionnaire to collect data was employed.

Findings

The study revealed that non-print materials constitute an average of about 28 per cent of the forms in which cultural heritage materials for women are obtained and preserved in some Nigerian leading academic libraries. Over 50 per cent of the respondents in their views agreed that the benefits are accruable when women's cultural heritage materials are kept including enhancement of public perception of women, improvement in accessibility to information about women, improvement in the visibility of women as essential contributors to the development of the society, fostering of tourism among others. The most prominent barrier that the respondents believed could hamper the preservation of women's cultural heritage materials was the adverse tropical climatic conditions.

Originality/value

It encourages information experts to engage in capacity building for effective preservation and dissemination of cultural heritage information that are gender related. It also stressed the need for networking and collaboration among information experts as an essential strategy in promoting women's cultural heritage information system. All stakeholders are urged to prioritize and demonstrate fiscal commitment towards the preservation of cultural heritage resources. This paper was presented at IFLA Women, Information and Libraries Satellite Conference, 2012.

Details

Library Review, vol. 62 no. 8/9
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 7 July 2023

Galina Berjozkina and Kenny James Kuruvilla

This study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia…

Abstract

Purpose

This study aims to examine and analyse data relating to cultural heritage, smart tourism and smart tourism tools for preserving cultural heritage in the Baltic states – Estonia, Latvia and Lithuania.

Design/methodology/approach

The paper is based on a qualitative review of data from National tourism board web sites, the UNESCO World Heritage Convention, and the European Heritage Label sites. The paper analyses various sources in terms of cultural heritage and smart tourism and examines different ways of applying smart tourism tools to cultural heritage.

Findings

The findings show that smart tourism, and especially the preservation of cultural heritage in the Baltic states, is not a new thing, and it is rapidly progressing by inventing new technological tools for tourists to use and as well by digitising cultural heritage. Comprehensive examination of three countries shows that there is significant potential already and that there is a way to grow further for each of the countries by applying new technological tools for preservation of a cultural heritage.

Originality/value

The paper reviews data on cultural heritage and smart tourism tools in the Baltic states where it already plays a steady and significant role. Specifically, it contributes to recognition of each of the states on a global level in terms of variety of cultural heritage that is being preserved and digitalised. The originality of the paper is determined by the assessment of the smart tools used for cultural tourism.

Details

Worldwide Hospitality and Tourism Themes, vol. 15 no. 5
Type: Research Article
ISSN: 1755-4217

Keywords

Book part
Publication date: 13 May 2021

Vivina Carreira, Joana Azeredo, María Rosario González-Rodríguez and María Carmen Díaz-Fernández

A World Heritage Site (WHS) since 2013, Coimbra, in the centre of Portugal, is already struggling with excess of tourists and with difficult management challenges. A possible…

Abstract

A World Heritage Site (WHS) since 2013, Coimbra, in the centre of Portugal, is already struggling with excess of tourists and with difficult management challenges. A possible solution for this overtourism problem can be the creation of alternative differentiated tourism products in neighbouring, peripheral small towns capable of diverting tourists and visitors from the sites in overload. Cultural routes inspired by landscapes and historical places and personalities can contribute to the affirmation of a collective memory, combining natural and cultural heritage and adding value to existent heritage resources while providing intercultural dialogues and interaction with the visited community and its distinctive values. This research in cultural tourism and education is about a proposal of a walking route for cultural interpretation intended for young visitors. The theoretical framework draws on the importance of designing tourism products that will engage families in quality time and that heritage interpretation products for young visitors can also create an awareness of the importance of cultural heritage and its conservation. Literature review regarding issues of interpretation in tourism as well as on family and educational tourism preceded an inventory which covers natural and cultural resources used as materials in the route manual and activity guide. An important piece of information was collected through a survey aimed at understanding the socio-economical, cultural and attitudinal impacts that were caused by the UNESCO listing of the University of Coimbra, Alta and Sofia as a WHS. The route project demonstrates how cultural tourism can be a driver of local development through adequately designed non-formal educational tourist programmes to foster an in-depth knowledge of destinations. The results point to the importance of destination managers and marketers to focus on providing informal educational activities which can increase the tourist offer and satisfaction of young and family tourism and thereby strengthen a destination competitiveness and value creation. The tourist route challenges young visitors and their families to know the most relevant cultural aspects of the region, allowing them to effectively contribute to local development, as it invites visitors' interaction with the local community.

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