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Article
Publication date: 1 February 2016

Aristides Isidoro Ferreira and Joana Diniz Esteves

Activities such as making personal phone calls, surfing on the internet, booking personal appointments or chatting with colleagues may or may not deviate attentions from work…

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Abstract

Purpose

Activities such as making personal phone calls, surfing on the internet, booking personal appointments or chatting with colleagues may or may not deviate attentions from work. With this in mind, the purpose of this paper is to examine gender differences and motivations behind personal activities employees do at work, as well as individuals’ perception of the time they spend doing these activities.

Design/methodology/approach

Data were obtained from 35 individuals (M age=37.06 years; SD=7.80) from a Portuguese information technology company through an ethnographic method including a five-day non-participant direct observation (n=175 observations) and a questionnaire with open-ended questions.

Findings

Results revealed that during a five-working-day period of eight hours per day, individuals spent around 58 minutes doing personal activities. During this time, individuals engaged mainly in socializing through conversation, internet use, smoking and taking coffee breaks. Results revealed that employees did not perceive the time they spent on non-work realted activities accurately, as the values of these perceptions were lower than the actual time. Moreover, through HLM, the findings showed that the time spent on conversation and internet use was moderated by the relationship between gender and the leisure vs home-related motivations associated with each personal activity developed at work.

Originality/value

This study contributes to the literature on human resource management because it reveals how employees often perceive the time they spend on non-work related activities performed at work inaccurately. This study highlights the importance of including individual motivations when studying gender differences and personal activities performed at work. The current research discusses implications for practitioners and outlines suggestions for future studies.

Article
Publication date: 3 August 2010

Erik R. Eddy, Caroline P. D'Abate and Paul W. Thurston

The purpose of this paper is to explore rationalizations individuals provide for engaging in personal activities on company time.

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Abstract

Purpose

The purpose of this paper is to explore rationalizations individuals provide for engaging in personal activities on company time.

Design/methodology/approach

Data were collected from 121 survey respondents working in a variety of organizations and backgrounds. Respondents provided information on the number of times they engage in various personal activities while at work, the amount of time engaged in these activities, and their rationalizations for performing personal activities during work hours.

Findings

Results suggest that employees spend nearly five hours in a typical workweek engaged in personal activities. More than 90 per cent of this time is spent using the internet, email, phone, or conversing with co‐workers. Employees use a variety of rationalizations for such behavior, but only two rationalizations (i.e. boredom and convenience) were statistically reliable predictors of the extent to which they engaged in personal activities on company time.

Practical implications

The current research finds that boredom and convenience are related to the extent that employees engage in personal activities on company time. Improvements in the work environment to reduce boredom might show a marked decrease in these behaviors, thereby mitigating the need for organizations to develop formal policies against these behaviors.

Originality/value

This is only the second quantitative study to examine the amount of time individuals spend engaged in specific personal activities on the job. It is the first quantitative exploration of the rationalizations employees use to justify these behaviors.

Details

Personnel Review, vol. 39 no. 5
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 23 March 2012

Che‐Chao Chiang, Brian King and Thu‐Huong Nguyen

This study seeks to examine the motivational and socio‐demographic characteristics of meetings, incentives, conventions and exhibitions (MICE) visitors to Taiwan in order to…

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Abstract

Purpose

This study seeks to examine the motivational and socio‐demographic characteristics of meetings, incentives, conventions and exhibitions (MICE) visitors to Taiwan in order to identify salient market subgroups or segments. The aim is to establish results with relevance to Asian destinations and with some more general applicability.

Design/methodology/approach

Based on the literature and expert input a questionnaire was designed and pretested. Using convenience sampling, data were collected from MICE visitors to Taipei (Taiwan). Principal components, hierarchical cluster, K‐means, chi‐square and ANOVA analyses of the data provide information about MICE visitors and their segments.

Findings

Three motivation‐based MICE segments are identified. Variable values suggest the following segment names – value seekers, no‐value seekers, and education seekers. Significant socio‐demographic differences are found between the segments. Results provide insight into MICE visitor decision making showing the role of business, education and leisure‐related motives. Discussion focuses attention on implications of the results for the development of tourism strategies.

Originality/value

The findings enhance understanding of the motivations of MICE visitors. The information adds to the knowledge that destination marketers can consider in developing a competitive edge. Since Taipei's MICE visitors should be similar to those of Asian competitors, results contribute to a better understanding of MICE business, education and leisure‐related motives and activities in Asia.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 6 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 14 June 2018

Natasa Slak Valek and Anestis Fotiadis

The purpose of this study is to understand the linkage between everyday life activities with its various aspects of leisure and the leisure-related activities undertaken when…

Abstract

Purpose

The purpose of this study is to understand the linkage between everyday life activities with its various aspects of leisure and the leisure-related activities undertaken when traveling as a tourist. This comparison is based on information from individuals who take on both the roles of the everyday person and the traveling tourist. Moreover, as the study is based in the UAE, a multi-cultural country, leisure activities between local residents and expatriates living in UAE are contrasted as part of the investigation.

Design/methodology/approach

A newly modified International Social Survey Program about Leisure Time questionnaire was used in this study to define a comprehensive list of leisure activities. This was distributed to a sample of local residents and expats living in the UAE in 2015. Pearson χ2 was used to understand the association between everyday leisure activities and travel leisure activities.

Findings

The results show statistically significant differences in everyday leisure activities between expats and Emirati nationals living in UAE. Moreover, a moderate (V = 0.21; p = 0.25) strength of associations between everyday activities and travel leisure activities was found in the overall sample of all UAE residents.

Research limitations/implications

A non-probability sampling method was used to collect the data, and no general conclusions about the segments or the total population of residents can be made at this point. However, the sample size is sufficient to examine the proposed model and understand the differences between the two resident segments (Emirati nationals vs expats) and to compare the differences in behavior between everyday leisure and tourism-related leisure activities.

Practical implications

These findings are recommended for consideration by tourism authorities, holiday destination managers and trip organizers when targeting UAE residents, both Emirati nationals and expats.

Social implications

As a relation between everyday activities and travel activities was confirmed, the typical tourism motivation assumption that people are traveling to escape the everyday should be reconsidered. In addition, a managerial conclusion is that Emirati nationals and expats should be considered as two distinct groups when devising, preparing and marketing the leisure activities for the market in the UAE.

Originality/value

The problem of separating tourism travel from everyday life, as the common perspective of the time, was to treat tourism simply as a temporary escape from everyday life. This research enters this same area and attempts to fill the academic gap and address this issue which, to our knowledge, no specific studies have investigated or exposed the relationship between common everyday leisure activities and special travel leisure activities.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 12 no. 2
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 2 September 2014

Riikka Aro and Terhi-Anna Wilska

The purpose of this paper is to focus on the material conditions of peoples’ daily lives by investigating changes in the self-perceived necessities of ten technology- and

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Abstract

Purpose

The purpose of this paper is to focus on the material conditions of peoples’ daily lives by investigating changes in the self-perceived necessities of ten technology- and leisure-related consumer goods and services between 1999 and 2009. The authors also look at the socio-demographic predictors of the perceptions and the development of the ownership of the goods under investigation.

Design/methodology/approach

The data are derived from surveys “Finland – Consumption and way of life” 1999 (N=2,417), 2004 (N=3,574), and 2009 (N=1,202). The statistical analysis methods include ANOVA and descriptive statistics. Also official statistics are used.

Findings

Many technological goods, in particular, have become necessities for most people, and the ownership rates have increased notably. Age, type of household, place of residence and gender affected the necessity of most items. Income affected the necessity of expensive goods and services.

Practical implications

The ways goods become social decencies does not always follow economic rationalities or are explained by conventional socio-economic determinants. The meaning of life course stage and related daily practices are probably more important than is usually recognized in social studies. Particularly many ICT goods become socially perceived necessities soon after their emergence, which changes the perceptions of adequate living standards, affecting thus the definition of “basic needs” and related social policy.

Originality/value

The perceptions of necessities and other measures of living standards have been mainly looked at from the viewpoint of poverty and income. This study explains the perceived necessity of goods and services by several socio-demographic variables.

Details

International Journal of Sociology and Social Policy, vol. 34 no. 9/10
Type: Research Article
ISSN: 0144-333X

Keywords

Book part
Publication date: 22 January 2024

Ahmet Elnur, Çağdaş Aydın and Ceren Aydın

The importance and value of the leisure phenomenon are becoming more prominent daily as it becomes a determining indicator of both qualities of life and social welfare. The…

Abstract

The importance and value of the leisure phenomenon are becoming more prominent daily as it becomes a determining indicator of both qualities of life and social welfare. The COVID-19 pandemic, which has caused severe disruptions in the lifestyles of individuals, has also made it inevitable to face the emergence of sociocultural conditions in which traditional daily life routines have disappeared and the reorganisation of the leisure space. In line with the conditions mentioned earlier, the characteristics of the ‘new’ and the ‘old’ have started to come together in the daily lives and leisure spaces of individuals in constant conflict. Under these conditions, individuals who spent their leisure time travelling from one place to another before the pandemic had to choose different leisure options. Therefore, the leisure space, which is an integral part of the social life of today's individual, has evolved into an unthinkable position independently of the COVID-19 pandemic effects. From this point of view, this study aims to examine the transformation of the leisure space due to the COVID-19 pandemic within the framework of previous studies on this subject and to discuss it in the context of sustainability. For this purpose, firstly, a general framework is drawn on the historical development of the leisure concept, and then its relationship with the COVID-19 pandemic is evaluated. In the last part of the study, the new forms of leisure that have emerged due to the process, as mentioned earlier, are discussed over the critical issues in ensuring the sustainability of leisure practices.

Article
Publication date: 13 May 2019

Xiaolin Shi, Jonathon Day, Susan Gordon, Liping Cai and Howard Adler

The purpose of this paper is to examine visitors’ motivations for going to the South Luogu Alley, a famous hutong with an over 700-year history in Beijing, China.

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Abstract

Purpose

The purpose of this paper is to examine visitors’ motivations for going to the South Luogu Alley, a famous hutong with an over 700-year history in Beijing, China.

Design/methodology/approach

The study applied a self-administered questionnaire to collect data from visitors on the main street of the South Luogu Alley.

Findings

It was found that most visitors of the hutong are casual tourists pursuing relaxation, including tension release and spending time with friends and family; seeking authenticity is not visitors’ most important motivation.

Research limitations/implications

This study used only one hutong to assess visitors’ motivations in hutong tourism, so the results may not be applicable to all hutongs.

Practical implications

The research on the demographics and different motivations of the South Luogu Alley visitors can be useful to managers of tourism-related organizations.

Social implications

This study shows that tourists with different motivations for visiting a hutong have varying requirements for authenticity. The reconstruction of some historical hutongs is not always perceived as negative, and the influence of Western cultural elements can be seen as positive if they contribute to the sustainable development of the local culture.

Originality/value

The term “hutonger,” which includes casual visitors, entertainment seekers, authenticity seekers and pure escapees, based on these respective motivations, is introduced to describe the specific groups of hutong visitors and contribute to the hutong tourism literature.

Details

Journal of Hospitality and Tourism Insights, vol. 2 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 1 February 1984

Gordon Foxall

Suggests research themes and conceptual extensions which may be useful to researchers of the leisure industry in the marketing context who are trying to increase commencial…

Abstract

Suggests research themes and conceptual extensions which may be useful to researchers of the leisure industry in the marketing context who are trying to increase commencial productivity or disciplinary relevance of their work. Examines two disparate issues which arise when the meaning of marketing and leisure is considered: the meaning of leisure in the context of marketing; and the meaning of marketing in the context of leisure. Concludes that researchers in the leisure marketing area should be aware of the extent to which consumer behaviour in general can be conceived of as leisure; local authorities can make use of the principles of commercial marketing; and knowledge of either of these areas can make organizations more responsive to the needs of their customers.

Details

European Journal of Marketing, vol. 18 no. 2
Type: Research Article
ISSN: 0309-0566

Keywords

Book part
Publication date: 28 December 2016

Jong-Hyeong Kim

This chapter sought to overcome the current theoretical lack of understanding of the memorable tourism experiences (MTEs) phenomena and provide a conceptual framework for guiding…

Abstract

Purpose

This chapter sought to overcome the current theoretical lack of understanding of the memorable tourism experiences (MTEs) phenomena and provide a conceptual framework for guiding destination managers who seek to design and deliver memorable experiences appropriate to their particular destination.

Methodology/approach

This chapter employed literature-based research methods. More specifically, it sought to (1) summarize the understanding of MTEs gained from a review of others’ work, and conduct a retrospective examination of my own empirical research on the topic; and (2) convey the insights I have formulated regarding the implications for destination managers of this understanding for designing, delivering, and evaluating programs, which may increase the probability a visitor will return home with truly memorable experiences.

Findings

The literature review and the content analysis and synthesis identified seven conceptual and theoretical components of MTEs, such as hedonism, refreshment, novelty, local culture, meaningfulness, knowledge, and adverse feelings.

Practical implications

The current study suggested what characteristics of tourism experiences lead to strong memorability and how to measure each component of MTEs. Thus, the findings provide important implications for destination managers to develop tourism programs that last long in visitors’ memories.

Originality/value

Previous researchers suggested some practical strategies to prepare environments and design experiences. However, a comprehensive, theoretically sound understanding of the fundamental factors of MTEs was left out. This study investigated tourism experiential factors that enable and facilitate MTEs. It also tried to demonstrate the managerial importance of these theoretical components to the design of “on the ground” destination programs, which initially create excitement and anticipation among potential visitors (within the context of a highly competitive marketplace), to the point where a given destination is selected over a multitude of others and where it subsequently delivers the kind of high-quality “truly memorable” experiences that fully meet the inflated expectations initially “promised” by the destination brand.

Details

The Handbook of Managing and Marketing Tourism Experiences
Type: Book
ISBN: 978-1-78635-289-7

Keywords

Content available

Abstract

Details

Looking for Information
Type: Book
ISBN: 978-1-80382-424-6

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