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Book part
Publication date: 10 November 2005

Manolis Tsiknakis, Angelina Kouroubali, Dimitris Vourvahakis and Stelios C. Orphanoudakis

The rising of chronic illness and the continuous aging of the global population requires a re-organization of health care systems based on relations and exchange of…

Abstract

The rising of chronic illness and the continuous aging of the global population requires a re-organization of health care systems based on relations and exchange of information to address patient needs in the community. The re-organization of health care systems involves interconnected changes and the development of integrated health care information systems and novel eHealth services. In Crete, the Foundation for Research and Technology-Hellas has developed HYGEIAnet, a Regional Health Information Network (RHIN) to contribute to the re-organization of health care systems and information sharing. We present HYGEIAnet, some of the most critical and novel eHealth services developed and deployed, discuss the impact of an RHIN on health care processes, and explore innovative models and services for health delivery and the coordination of care. We then critically discuss lessons learned regarding the effective management of change to overcome organizational and cultural issues in such large-scale initiatives. The paper concludes with policy and practice recommendations for managing change processes in health care organizations.

Details

International Health Care Management
Type: Book
ISBN: 978-0-76231-228-3

Article
Publication date: 1 August 2008

Brad Davey

This article, a product of an IIMHL‐brokered partnership, concerns the requisites of today's health services information systems, and how an organisation in London…

Abstract

This article, a product of an IIMHL‐brokered partnership, concerns the requisites of today's health services information systems, and how an organisation in London, Ontario, Canada is responding to the addictions and mental health service information needs of the citizens of the Province of Ontario. The piece draws a parallel between theory regarding how stored data can be translated into information, knowledge, understanding and, ultimately, wisdom, and the practical needs of information and referral organisations as per their objective of providing their consumers with the value of current and accurate information. In the case of ConnexOntario ‐ funded by Ontario's Ministry of Health and Long‐Term Care ‐ the keys to this value are the powerful database that is used to house the data, and the innovative ‘front‐end application’ ‐ ConnexOntario eServices ‐ that allows users to input, retrieve and present the information as necessary. An emphasis is also placed on how eServices, in concert with the ConnexOntario database, helps promote the principle of mental health service leadership for its stakeholders, which is relevant as per the stated objective of the IIMHL.

Details

International Journal of Leadership in Public Services, vol. 4 no. 2
Type: Research Article
ISSN: 1747-9886

Keywords

Open Access
Article
Publication date: 5 May 2021

Hamed Ahmadinia, Kristina Eriksson-Backa and Shahrokh Nikou

Immigrants, asylum seekers and refugees living in Europe face a number of challenges in accessing or using health information and healthcare services available in their…

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Abstract

Purpose

Immigrants, asylum seekers and refugees living in Europe face a number of challenges in accessing or using health information and healthcare services available in their host countries. To resolve these issues and deliver the necessary services, providers must take a comprehensive approach to better understand the types of health information and healthcare services that these individuals need, seek and use. Therefore, the purpose of this paper is to develop that comprehensive approach.

Design/methodology/approach

In this paper, a systematic literature review of peer-reviewed publications was performed, with 3.013 articles collected from various databases. A total of 57 qualifying papers on studies conducted in Europe were included in the review after applying the predefined inclusion and exclusion requirements, screening processes and eliminating duplicates. The information seeking and communication model (ISCM) was used in the analysis.

Findings

The findings revealed that while many health information and healthcare services are accessible in Europe for immigrants, asylum seekers and refugees, many of these individuals are unaware of their existence or how to access them. While our findings do not specify what health-related information these groups need, use or seek, they do suggest the importance and value of providing mental health, sexual health and HIV, as well as pregnancy and childbirth information and services. Furthermore, according to our results, health information services should be fact-based, easy to understand and raise awareness about healthcare structure and services available in Europe for this vulnerable population.

Practical implications

This study has a range of practical implications, including (1) highlighting the need for mental health and behavioural health services and (2) stressing the value of addressing cultural context and religious values while investigating (health) information seeking of people with foreign background.

Originality/value

This is one of the first studies to systematically review and examine the behaviour of immigrants, asylum seekers and refugees in relation to health information and healthcare services in the European context.

Details

Journal of Documentation, vol. 78 no. 7
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 1 April 2000

S.O. Popoola

Discusses the information needs and services of health consumers in Nigeria. The cluster‐quota sampling technique with a questionnaire instrument was used for data…

1065

Abstract

Discusses the information needs and services of health consumers in Nigeria. The cluster‐quota sampling technique with a questionnaire instrument was used for data collection on 260 subjects out of which 250 responded and their questionnaires were found to be usable for analysis. The study found that there was a significant relationship between the levels of education of the health consumers and sources of information used. Books/reports, medical laboratories, film houses and medical library/records office were rarely used when they were searching for pertinent information on health care services. Also, their specific areas of health information needs and services were found to be health institutions service quality, child and maternal care, drugs administration, and family planning. The available health information systems failed to meet the demands made of them.

Details

Library Review, vol. 49 no. 3
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 April 1996

Caroline A. Stevens, Anne Morris and Janet Rolinson

This paper reports the findings of a part of a larger study investigating the sources of consumer health information (CHI) available to the public, with particular…

Abstract

This paper reports the findings of a part of a larger study investigating the sources of consumer health information (CHI) available to the public, with particular emphasis on the use of electronic sources of health information. During the investigation discussions were held with managers and information officers of CHI services to examine provision. Detailed here are examples of the services provided by the Trent region. In consideration of the study's emphasis on the use of electronic sources of health information, the availability of electronic public access community information systems as sources of health information within the Trent region of the UK is discussed, and examples of such local government‐run systems are reviewed.

Details

The Electronic Library, vol. 14 no. 4
Type: Research Article
ISSN: 0264-0473

Article
Publication date: 25 November 2013

Anna Marie Johnson, Claudene Sproles and Robert Detmering

– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

8734

Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

Introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Findings

Provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 41 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 10 November 2014

Robert Detmering, Anna Marie Johnson, Claudene Sproles, Samantha McClellan and Rosalinda Hernandez Linares

– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

5863

Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

Introduces and annotates English-language periodical articles, monographs and other materials on library instruction and information literacy published in 2013.

Findings

Provides information about each source, discusses the characteristics of current scholarship and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 42 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 22 November 2011

Vahideh Zarea Gavgani

The main aim of the study is to determine whether information therapy (Ix) services are rendered in hospital/medical libraries in Iran and India and to identify the role…

764

Abstract

Purpose

The main aim of the study is to determine whether information therapy (Ix) services are rendered in hospital/medical libraries in Iran and India and to identify the role of librarians in providing health information to patients in the context of information therapy (Ix) services, and the problems and prospects for rendering Ix services in hospital/medical libraries.

Design/methodology/approach

An exploratory survey was conducted using a questionnaire to collect data. Librarians were selected by a simple random sampling method from the membership list of the Iranian Medical Library Association and the Medical Library Association of India. In total, 100 questionnaires were distributed through mail and e‐mail to each of the sampling frames. A total of 71 and 84 valid responses were collected from Iran and India, respectively. Simple descriptive statistical analysis was utilized using SPSS version 15.5. A Chi‐square test or Fisher's exact test was used to compare variables.

Findings

Information therapy (Ix) services are rendered in the hospital/medical libraries of Iran and India, formally and informally. There are various obstacles for librarians in rendering Ix services in both countries.

Originality/value

The study brings to light the state of information therapy services in Indian and Iranian health science libraries in supporting patient care. It reflects the librarian's role in Ix, the problems and prospects. It enables library managers and health care policy makers to make evidence‐based decisions and develop standards and programs for successful national consumer health information and information therapy services.

Article
Publication date: 13 November 2017

Latisha Reynolds, Amber Willenborg, Samantha McClellan, Rosalinda Hernandez Linares and Elizabeth Alison Sterner

This paper aims to present recently published resources on information literacy and library instruction providing an introductory overview and a selected annotated…

6764

Abstract

Purpose

This paper aims to present recently published resources on information literacy and library instruction providing an introductory overview and a selected annotated bibliography of publications covering all library types.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations and other materials on library instruction and information literacy published in 2016.

Findings

The paper provides information about each source, describes the characteristics of current scholarship and highlights sources that contain unique or significant scholarly contributions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 45 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 March 1991

ROBERT GANN

Increasing attention has been given over the last decade to the topic of health care information for patients and the public. This is called consumer health information

Abstract

Increasing attention has been given over the last decade to the topic of health care information for patients and the public. This is called consumer health information and it encompasses information about health and illness at a lay level; information about health care services available from the statutory and voluntary sectors; and information about choices in treatment and care. This is not a uniquely modern phenomenon. A study of self care and early lay medical publishing shows a robust and continuing tradition of people looking after themselves, without recourse to health professionals and with advice from various vernacular sources. However it is only since the 1970s that libraries and information services have developed to provide ready access for the public to consumer health information. The first consumer health information (CHI) services were established in the United States. By the late 1970s the first uk services had been established in Stevenage and Southampton. For most of the 1980s these were the only well developed CHI services in the UK library world, with most health information reaching consumers through a variety of non‐library advice agencies. The last two or three years have seen a flowering of CHI services, with the encouragement of official policies on consumer choice and quality assurance. There have been advances in the bibliographic control of the subject with the availability of new CHI databases. This emerging information specialism is now reaching maturity with a new concern with quality of service.

Details

Journal of Documentation, vol. 47 no. 3
Type: Research Article
ISSN: 0022-0418

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