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The aim of this chapter is to investigate factors affecting four of the gaps encompassed in the GAP model, which then results in Gap 5, the so-called customer gap, related to the variance between customer expectations and the perception of service quality (SQ). Four predictors were selected based on the literature review – marketing research orientation (MRO), service specification design (SSD), integrated technology (ITC) and integrated communication (ICO) – to examine their relationship with the customer gap. A valid and reliable questionnaire, developed for the purpose of the study, was used to collect data from a sample consisting of 600 employees from six hotels located in Amman, Jordan. The findings show that MRO, SSD, ITC and ICO significantly predict the four gaps in SQ on the provider side, which in turn significantly predict the customer gap. For companies, more attention should be paid to the four gaps that induce the customer gap.

Women make a major contribution to the agricultural sector, especially in developing countries. Despite this, women still face many obstacles in carrying out their agricultural activities. These obstacles have a negative impact on their productivity and create a gender gap. This paper analyses the difference in agricultural productivity between male-headed and female-headed households in Burkina Faso.

Using data from the Permanent Agricultural Survey (EPA), we applied the Blinder-Oaxaca decomposition method to determine the size of the gender gap and identify the variables explaining this gap. In this study, we used the value of production per farm worker as a measure of productivity.

The results indicate a gender gap of 43.8 percentage points in favor of male-headed households. Around 131% of this difference is explained by differences in observable household characteristics. The factor that most explains this difference in productivity is the difference in the total area of land available to households.

This finding calls for women’s access to land to be considered in the design and implementation of agricultural development policies.

One of the main contributions of this article in relation to previous studies lies in the unit of analysis. Rather than focusing on individual producers, as in previous studies, we have instead considered the household as the unit of analysis, since in developing countries such as Burkina Faso, production decisions are taken at household level. It contributes to inform economic policy decisions by providing decision-makers with the factors on which they can act to bring about an increase in agricultural productivity by reducing the gap between male-headed households and female-headed households.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-11-2023-0923

The purpose of this paper is to determine the effect of clothing fabrics, sizes and air ventilation rate on the volume and thickness of the air gap under the air ventilation garments (AVGs).

The geometric models of the human body and clothing were obtained by using a 3D body scanner. Then the distribution of the volume and thickness of the air gap for four clothing fabrics and three air ventilation rates (0L/S, 12L/S and 20L/S) were calculated by Geomagic software. Finally, a more suitable fabric was selected from the analysis to compare the distribution of the air gap entrapped for four clothing sizes (S, M, L and XL) and the three air ventilation rates.

The results show that the influence of air ventilation rate on the air gap volume and thickness is more obvious than that of the clothing fabrics and sizes. The higher is the air ventilation rate, the thicker is the air gap entrapped, and more evenly distributed is the air gap. It can be seen that the thickness of the air gap in the chest does not change significantly with the changes of the air ventilation rates, clothing fabrics and sizes, while the air gap in the waist is affected significantly.

This research provides a better understanding of the distribution of the air gap entrapped in ventilated garments, which can help in designing the optimal air gap dimensions and thus provide a basis and a reference for the design of the AVGs.

This study aims to explore and theorize value gaps within value chain management (VCM) by extending the service quality gap model to the context of global manufacturing value chains.

Drawing upon a case study of a small, family-owned Swedish furniture wholesaler, Alpha, this research adapts the service quality gap model and integrates it into the VCM framework. The investigation examines the value creation and delivery processes across a network of actors, highlighting how various gaps emerge at different stages of the value chain.

The study identifies and describes several value gaps, including those related to consumer understanding, manufacturing capabilities and coordination across the value chain. Value creation gaps arise from poor communication about consumer needs and product features, whereas value delivery gaps are mainly tied to manufacturing capacity and material restrictions. These gaps can result in misalignment between consumer expectations and the delivered value.

Although this study provides insights into the emergence of value gaps, further research is needed to determine the magnitude and reduction strategies for these gaps. In addition, understanding how consumers evaluate new products remains a critical area for investigation.

The research highlights the significance of a coordinated approach to managing value creation and delivery processes. It underscores the need for companies to capture accurate consumer data, consider manufacturing capabilities and engage in effective coordination with various actors in the value chain.

By addressing value gaps, companies can enhance consumer satisfaction and minimize potential dissatisfaction caused by misalignment between consumer expectations and delivered value. This, in turn, can lead to improved relationships with consumers and other actors within the value chain.

This research offers a novel perspective on value gaps in VCM, extending the service quality gap model to the realm of manufacturing. It underscores the importance of managing both value creation and delivery processes for enhancing competitive advantage in a global market.

This paper aims at the analytical formulation of the electromagnetic features of flux switching permanent magnet (PM) machines with emphasis on the PM air gap flux density and armature magnetic reaction.

The PM air gap flux density is formulated considering three different analytical models. These differ by the incorporation of the air gap magnetic saliency level from the stator side. In addition, the armature magnetic reaction is investigated based on a simplified magnetic reluctance circuit that considers the flux switching permanent magnet machines magnetic circuit geometry specification. Then, the no- and on-load torque is predicted based on the two air gap flux densities.

It has been found that the PM air gap flux density considering the stator saliencies with trapezoidal magnetomotive force waveform presents the highest accuracy. Despite the simplicity of the magnetic equivalent circuit-based approach, the predicted air gap armature magnetic reaction is in good agreement with the finite element analysis (FEA) one. These lead to the analytical predictions of the no- and on-load torque which is characterized by an acceptable accuracy.

This work should be extended to experimental validation of the FEA results regarding the torque production generation.

The paper proposes an improved design-oriented analytical approach with emphasis on the PM air gap flux density and the armature magnetic reaction of flux switching PM machines.

This paper aims to analyse gender wage gaps by university majors along the entire wage distribution in Spain before and after the 2008 financial crisis.

The authors perform unconditional quantile regressions to estimate the gender wage gap and use the Oaxaca–Blinder approach to decompose the gender gap.

The observed gender gap among graduates hides significant differences across various fields of study, and both the gap and its unexplained part are highly dependent on the position in the distribution. Engineering and Experimental sciences are the fields with the highest wage differences, and the gap size worsens with the crisis. Health and Humanities, the majors with the highest women presence, show a higher proportion of unexplained part at the bottom tail of the wage distribution, especially after the crisis, suggesting that discrimination against low-paid women has aggravated in these majors.

The paper adds to the existing knowledge by analysing the role that educational decisions play in shaping the wage gap, the variability of the gap along the wage distribution and its response to a change in macroeconomic conditions.

The purpose of this study is to empirically evaluate the audit expectations gap among stakeholders in listed firms in Palestine. The purpose of the investigation is to determine whether or not there is a gap in audit expectations between auditors and investors, auditors and board directors, as well as among auditors and financial managers and also among auditors and shareholders.

To attain its ultimate objective, this study was created using an exploratory descriptive methodology grounded in the use of quantitative methods. A structured questionnaire was used to gather study data from 81 respondents, and a statistical package for the social sciences-26 was then used for analysis.

The results of this research showed that there is a sizable difference in audit expectations among shareholders, financial managers and board directors, as well as among auditors and investors. The findings also demonstrate that, in comparison to the difference between auditors and financial managers, the gap between auditors and board directors and auditors and shareholders is very narrow.

This investigation, which examines the audit expectations gap in great detail, has some significant limitations. This study was limited to the Palestinian market alone. Future research might compare or examine the variations in audit expectations in Jordan, Lebanon, Syria, Iraq and Iran, among different countries. In addition, the demand for accurate and reliable financial reports has sparked a recent increase in interest in auditing, a long-standing sector that has expanded in recent years.

The study has several practical implications, for example, it underlines how crucial it is to make stakeholders aware of the limitations and difficulties related to the auditing process. By doing this, the situation that audit committees and listed firms find themselves in will be easier for investors, board directors, financial managers and shareholders to understand. The way that auditors and stakeholders communicate can help reduce this gap since it affects how much each party underestimates or understates the other’s obligations.

This paper contributes to the literature by analysing and identifying the causes of the audit expectations gap in companies listed on the Palestine Stock Exchange and providing useful insights and potential solutions to close or mitigate it. It also adds a new contribution to the literature related to the audit expectation gap. This investigation offers unambiguous evidence of a sizable discrepancy between audit expectations and actual performance in terms of formal auditor obligations as outlined by current law, as well as auditor reliability standards and practices, between auditors, board directors, investors, shareholders and financial managers in listed Palestinian firms.

This study aims at estimating the gender wage gap in Ecuador, and its evolution over the last decade and a half, exploring its heterogeneity through different working conditions (formal/informal, full employment/underemployment, short term/long term and tenure/no tenure) and workers personal characteristics (education level; age and children).

Propensity score matching (PSM) and coarsened exact matching (CEM) are used to examine the gender pay inequality of wage earners in Ecuador, using the National Employment, Unemployment and Underemployment Survey (ENEMDU) data set from 2007 to 2022.

Results show a persistent gender pay gap, evidencing a significant heterogeneity through the different dimensions taken into account, in terms of working conditions and workers personal characteristics. The evolution of the pay gap during the years analyzed hardly shows any reduction of differences in earnings between men and women; on the contrary, women exposure to precarious and unregulated jobs seems to be increasing wage inequality.

The results make the case for active policies oriented not only at containing the negative effects of the traditional division of labor within the family but also at improving labor law enforcement, mitigating informality and workers rapid turnover.

This study is one of the few that use matching techniques to study the gender wage gap and the first in Ecuador; the time span taken into account is larger than previous studies, allowing a medium-long run perspective across different economic phases.

Management is a blended discipline with characteristics of both science and art. The component science is to be learnt and art to be practiced. This art component of management education is the really challenging part, and this is where the management educational institutions build their uniqueness. The present management education needs a paradigm shift in order to fulfill the growing futuristic demands of the industry. The quality gaps identified through review of literature are preach–practice, industry–institution linkages, quality faculty, updated curriculum, soft skills development, research, online platforms and updated pedagogies. The researcher has taken an attempt to do a dyadic study in India.

The researcher has taken an attempt to do a dyadic study in India to analyze the perception of the management faculty and management students toward filling the quality gaps for a futuristic management education. The study has included 125 management faculties and 1200 management students through simple random sampling, and the data are collected through survey method.

The independent “t” test has been applied. The management faculties exhibit high degree of acceptance for filling the quality gaps such as research gaps, online platforms and industry and institution linkages since the mean scores are 4.22, 4.20 and 4.14 respectively. The management students exhibit high degree of acceptance for filling the quality gaps such as online platforms, updated pedagogies and soft skills development since the respective mean scores are 3.87, 3.85 and 3.82.

The research area chosen for the study is reflecting the scenario of management education in developing countries such as India. The scenario may differ to developed countries.

When the quality of the management education is enriched, it will create global management professionals who will contribute qualitatively to the industries and uplift the overall global economic developments.

The present study is enriching the existing literature review, by comparing the perception of both the counterparts, the management faculty and students, about the teaching and learning process. Thus, it can be concluded that the outcome of this study is relevant for the management educational institutions, and the need of the hour for the management education is definitely to fill the quality gaps, and all the management educational institutions have to be prepared enough to overcome the gaps with the support of their well-planned strategies. The futuristic demands are ever growing, even then the gap between the present and future expectations of the industry need to be well considered and bridged. As a result of the paradigm shift, the quality of the management education will be enriched, and it will create global management professionals. As a result of this quality-conscious education, a reputed brand image and set of loyal customers may also be developed (Akareem and Hossain, 2016). The learners of quality management education will contribute qualitatively to the industries and uplift the overall global economic developments. Further research is needed to measure the post impact of filling the quality gaps in the arena of management education.

The quality gaps identified through review of literature are preach–practice, industry–institution linkages, quality faculty, updated curriculum, soft skills development, research, online platforms and updated pedagogies.

The purpose of this paper is to analyze the influence of different types of winding configurations on the distribution of leakage field and branch currents for a 330-kVA high-temperature superconducting (HTS) transformer winding.

A three-dimensional electromagnetic model coupled with a circuit model validated by an experiment is developed to calculate the leakage field and current uniformity under four different types of secondary winding configurations. The four types of gaps between secondary windings are uniform gap, arithmetic progression (AP) gap, six sections with three different gaps and eight sections with four different gaps. A coefficient named as uneven degree is used to define the current nonuniformity.

The simulation results show that the currents and leakage field of double pancakes (DPs) on both sides are larger than those of the other DPs, and the currents of several middle DPs are smaller than the average rated current with an ISOB gap and larger than the average rated current with an IBOS gap. For any one of the four types of winding configurations, the type with the ISOB gap can prohibit the current nonuniformity more effectively, whereas the IBOS gap can decrease the leakage field more. The AP with the ISOB gap is a wise choice for decreasing the uneven degree and leakage field.

There is an optimal winding configuration for decreasing the leakage field and uneven degree of branch currents. The results and numerical model are very useful for the design of a HTS transformer.

The leakage field distribution and branch currents nonuniformity for 25 parallel DPs are investigated and optimized.