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The purpose of this paper is to present the results of a research for developing a standard to implement a process management system in a whole supply chain.
Abstract
Purpose
The purpose of this paper is to present the results of a research for developing a standard to implement a process management system in a whole supply chain.
Design/methodology/approach
To gain this aim, the research has been developed in two parts. The quality management part has the objective to select the reference model to develop the standard. The supply chain management (SCM) part has, instead, the objective to select the drivers and the main processes that the standard have to manage. The evaluation of the results of these parts has permitted to define the proposed standard.
Findings
A modified interpretation of ISO 9001:2000 norm is proposed permitting: to improve the ISO 9001 standard to the general requirements for a whole process approach; to extend and to apply the ISO 9001 concepts, that address quality aspects within a single organization, to a whole supply chain; and to facilitate the introduction of the modern principles and techniques of SCM. Finally, the standard to implement a management system for a whole supply chain is introduced through the identification of the main supply chain processes and drivers.
Research limitations/implications
The standard proposed is a specific for a generic supply chain. Further studies will be necessary to: customize the standard to appropriate productive sectors and validate the appropriate content through real applications.
Practical implications
The standard proposed is a guide line to implement a management system in a supply chain and, for this aim, it can be applied in a generic supply chain.
Originality/value
The standard proposed is an original tool to improve the collaboration and processes integration between the partners into a supply chain and this scope can be the actual value of the presented methodology.
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Peter J. Rimmer and Mary Krome Hamilton
Intersectionist, unionist and relabelling models have largely superseded the subsumption of supply chain management within logistics that formed the basis of the traditionalist…
Abstract
Intersectionist, unionist and relabelling models have largely superseded the subsumption of supply chain management within logistics that formed the basis of the traditionalist model. As there is little congruence between logistics and supply chain management in the emergent intersectionist model, this is eliminated from consideration at the outset. However, an examination of the new unionist and relabelling models, offering differing permutations of the relationship between logistics and supply chain management, suggests that they offer a misleading foundation for examining the costs involved with the dispersal of supply chain activities across the world. The root problem is the failure to integrate the industrial goods transformation network operated by multinational corporations with the global transport and communications network. Reverting to privileging the global transportation and communications network over the industrial goods transformation network in a revamped traditionalist model can overcome this difficulty and open up new research vistas.
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The purpose of this paper is to examine the use of V‐A‐T analysis in the management of supply chain networks.
Abstract
Purpose
The purpose of this paper is to examine the use of V‐A‐T analysis in the management of supply chain networks.
Design/methodology/approach
The paper provides a conceptual overview of V‐A‐T analysis as a procedure for categorizing manufacturing facilities, and explores the use of V‐A‐T analysis as a technique for the management of supply chain networks.
Findings
There are several challenges to the effective management of supply chain networks. However, organizations can overcome these challenges by understanding the nature of network control points as revealed through the application of V‐A‐T analysis on their supply chains.
Research limitations/implications
The paper is conceptual in nature and must be validated through empirical research studies.
Practical Implications
The concepts presented can be used by supply chain professionals to increase the likelihood of effective supply chain management within their organizations, and by supply chain researchers to further explore the use of V‐A‐T analysis as a tool for examining supply chain networks.
Originality/value
The paper makes a start in filling a void in the literature concerning how V‐A‐T analysis can be used as a tool to facilitate improved supply chain management.
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Chu‐Hua Kuei, Christian N. Madu, Chinho Lin and Wing S. Chow
A two‐stage framework is developed on supply chain quality and technology management. This is based on a survey of the perceptions of practicing managers from Hong Kong’s business…
Abstract
A two‐stage framework is developed on supply chain quality and technology management. This is based on a survey of the perceptions of practicing managers from Hong Kong’s business corporations. The two‐stage process involves empirical assessment of strategic supply chain quality and technology variables, and then using quality function deployment to deploy them to improve the competitiveness of the supply chain. This will help to achieve synergy among suppliers by focusing on the critical strategic variables to achieve sustainable competitiveness.
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The paper aims to describe the basic requirements of Halal food supply chains in order to ensure the integrity of Halal food at the point of consumption, which is an obligation…
Abstract
Purpose
The paper aims to describe the basic requirements of Halal food supply chains in order to ensure the integrity of Halal food at the point of consumption, which is an obligation for Muslims.
Design/methodology/approach
This exploratory research paper is based on in‐depth interviews to better understand what is Halal, the Islamic sources that are essential for Halal supply chains, and identify the guidelines and principles which are essential for the integrity of Halal supply chains.
Findings
Halal supply chain management is based on avoiding direct contact with Haram, addressing the risk of contamination and ensuring that it is in line with the perception of the Muslim consumer. In particular, the product and market characteristics are important variables in the supply chain management of Halal supply chains. Further empirical research is needed to measure the perception of the Muslim consumer. A better understanding is also required into the principles in organising the Halal supply chain for different markets (Muslim and non‐Muslim countries). There is a need for a Halal supply chain model that is able to describe and optimise Halal supply chains.
Research limitations/implications
Since this paper is an exploratory study, it provides some insights into the considerations in organising Halal supply chains. However, further qualitative and quantitative research is needed in order to provide the industry with concrete tools to design effective Halal supply chains.
Practical implications
In response to the logistics industry that started with Halal logistics solutions, the Halal certified food industries needs to know whether and how to start with a Halal supply chain approach. This paper presented key considerations to address in organising effective Halal supply chains.
Social implications
Halal in non‐Muslim countries is not very well understood, where in logistics only the aspect of avoiding of contact with Haram is addressed mainly through packaging. This article presents a better understanding of Halal and the application of Halal in supply chain management.
Originality/value
There is a lack of academic research in Halal logistics and supply chain management. This exploratory research provides some basic fundamentals on the supply chain management of Halal products.
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Supply chain management (SCM) has become important in the service sector nowadays, because customer satisfaction is dependent on the efficiency of supply chain activities. Hotels…
Abstract
Purpose
Supply chain management (SCM) has become important in the service sector nowadays, because customer satisfaction is dependent on the efficiency of supply chain activities. Hotels are operations where personal guest satisfaction is a major priority. A large and diverse range of supply factors are gathered according to the requirements of guests, and then service is provided. The purpose of this paper is to examine the relationship of SCM and information system (IS) in five‐star hotels.
Design/methodology/approach
Data were collected from senior management and relevant department authorities of five‐star hotels in Istanbul by asking them open‐ended questions. The findings were evaluated with descriptive analysis and different conditions of usage information systems in SCM were presented and then issues were determined.
Findings
The findings were evaluated in five groups; four of them being: First, purchasing, inventory management, warehousing, customer relationship and service production processes in these enterprises are mainly being carried out by conventional methods. Second, internet is being used instead of fax as a means of communication in the supply chain. Third, respondents say that the use of information systems is reflected in the speed, reliability, easy access, low cost applications and time saving within the supply chain process. Fourth, Netsis program is the most frequently used and the advantage of its ERP applications are also being used.
Research limitations/implications
The findings were evaluated by descriptive analysis method. Because of the low number of participants, statistical analysis does not give meaningful results. Consistency of responses given by participants is tested by the investigation of cross relations between the questions.
Originality/value
In this paper, the supply chain structure in hotels, and supply chain information systems are being examined through the interactions of the members. To achieve this goal, the relationship between information systems and the supply chain structure has been established and the role of information systems in SCM is determined with the help of corporate information systems.
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The intention of the paper is to present recent developments in German‐based supply chain‐controlling literature (management accounting in supply chains) and place them in a…
Abstract
Purpose
The intention of the paper is to present recent developments in German‐based supply chain‐controlling literature (management accounting in supply chains) and place them in a context of recent lines of research on supply chain management.
Design/methodology/approach
The approach taken in the paper is a conceptually‐based review of related publications.
Findings
The study finds that supply chain controlling has picked up on controlling concepts, i.e. rationality, coordination and information, which are transferred to the meta‐level of a supply chain. This is linked to recent debates in supply chain management literature, which are captured as the performance frontier of a supply chain, the coordination and integration needs of a supply chain and the information needed to manage and control a supply chain.
Practical implications
Management accounting instruments need to be applied on a supply chain level more and more.
Originality/value
The paper summarizes research contributions on supply chain controlling published in German and puts them in an international context.
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Mauricio F. Blos, Mohammed Quaddus, H.M. Wee and Kenji Watanabe
The purpose of this paper is twofold: to identify the supply chain risks in the automotive and electronic industries in Brazil, and to highlight the urgency of supply chain risk…
Abstract
Purpose
The purpose of this paper is twofold: to identify the supply chain risks in the automotive and electronic industries in Brazil, and to highlight the urgency of supply chain risk management (SCRM) implementation.
Design/methodology/approach
It uses exploratory study methodology in the automotive and electronic industries, taking in consideration of the (SCRM) phase of initiation.
Findings
There are significant practices to implement SCRM: better supply chain communication, SCRM and business continuity planning training program, and the creation of a chief risk officer position to manage the supply chain risks.
Research limitations/implications
The limitation of this study comes from its small sample size. There are two simple reasons: many companies did not know SCRM and thus misinterpreted the information about SCRM.
Practical implications
This case study promotes more preparedness for the two industries to manage the risks of supply chain.
Originality/value
This study shows the risks that surround the supply chain in the automotive and electronic industries in Brazil and how these industries can implement SCRM in a successful way.
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An Thi Binh Duong, Uyen My Diep, Paulo Sampaio, Maria Carvalho, Hai Thanh Pham, Thu-Hang Hoang, Dung Quang Truong and Huy Quang Truong
This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from…
Abstract
Purpose
This research aims to specialise in the investigation of risk management for service-oriented manufacturing supply chains via two stages, highlighting its differences from manufacturing. The research article is commenced by executing an encyclopedic review of earlier research to ascertain the distinctive traits of service-oriented manufacturing supply chains and identify prevalent risks. Secondly, an empirical study in the construction field, amongst the industry hardest struck in the mist of the COVID-19 epidemic, is conducted to thoroughly inspect the resonant effect of these risks on service-oriented manufacturing supply chain performance.
Design/methodology/approach
In this study, to validate the resonant effect mechanism, a thorough assessment is undertaken by juxtaposing theoretical model to a newly constructed comparative model that encompasses the single effects of risks on supply chain performance.
Findings
63% variance of service-oriented manufacturing supply chain performance was showcased by the resonant effect model, compared with 46.3% in the comparative model. Moreover, each risk exerts a more glaringly significant impact on supply chain performance, asserting the mechanism of the resonant influence. Another noteworthy result involves the demand risk possessing a low effect on supply chain performance, thus emphasising the superiority of service-oriented manufacturing supply chains.
Research limitations/implications
Future research endeavours should hinge on the optimal “resonant” model explosion, thereby foreseeing and alleviating worst-case scenarios to guarantee the robustness and resilience of supply chain networks.
Practical implications
Indubitably, reducing the intensity of the resonant effect revolves around lowering the coefficient of “a,” thereby restricting/eliminating the link among risks. Therefore, the suggested resonant impact model might thus serve as “a road map”. In light of the aforementioned considerations, it is advisable that supply chain executives employ supply chain management tactics namely avoidance, prediction, and postponement, but only after meticulous consideration the costs and benefits of adopting such strategies.
Originality/value
The service-oriented manufacturing supply chain features and advantages have been analysed and explained throughout the article. The data gathered during the COVID-19 pandemic is a captivating and topical point of this paper.
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Mengmeng Wang and Shufeng (Simon) Xiao
Despite the growing and widespread importance of exploring the primary factors facilitating global value chain (GVC) and supply chain management, this topic has received…
Abstract
Purpose
Despite the growing and widespread importance of exploring the primary factors facilitating global value chain (GVC) and supply chain management, this topic has received surprisingly little attention to date. Drawing upon the technology–organization–environment framework and the resource-based view, this study aims to fill these important gaps in the literature by theorizing and developing a comprehensive model to explain how a foreign subsidiary of multinational enterprises can improve the upgrading of the GVC and supply chain performance in a host market.
Design/methodology/approach
Using survey data collected from 266 foreign subsidiaries of multinational enterprises operating in the Chinese manufacturing sector, this study empirically examines the theoretical framework using a structural equation modeling approach.
Findings
The results demonstrated that the relative advantages of digital technology, supplier diversification and environmental uncertainty all contribute positively to the development of foreign subsidiaries’ supply chain management capabilities. Meanwhile, supply chain management capability plays a positive role in foreign subsidiaries facilitating GVC upgrading and enhancing supply chain performance.
Research limitations/implications
The findings of this study provide many important implications and useful insights to foreign subsidiaries operating in an emerging host market by concentrating on how to develop and maintain their competitive advantages in the process of GVC reshaping and supply chain restructuring.
Originality/value
This study provides a useful guide to help firms better understand how they may develop and enhance their competitive advantages in upgrading their GVCs and implementing supply chain restructuring. In addition, this research generates important policy implications considering the recent trend toward creating more effective and sustainable global supply value chains.
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