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The study sought to examine the impacts of COVID-19 on tourism from the stakeholder perspective in the case of Famagusta town in Northern Cyprus.

Via a qualitative research approach, data are collected through face-to-face interviews from direct and indirect tourism stakeholders operating in Famagusta. A judgmental sampling strategy was employed to collect data from tourism stakeholders on the impacts of COVID-19 on tourism. Descriptive data analysis is engaged to report the results.

Results of the study showed that the novel coronavirus has hampered the tourism sector in Famagusta, Northern Cyprus. Indeed, as the globe suffered its effects in terms of economic gains, business and business closure. It has been the same with Famagusta, while a few private sectors positively gained (Internet and Technology), all other tourism-reliant sectors such as hotels, restaurants, travel agencies and the transport sector massively suffered as a result of the global lockdown due to COVID-19 pandemic.

Given the ever-changing state of knowledge and scarcity of literature, the current study seeks to summarize what has been learned from previous crises and back it up with qualitative research including senior industry stakeholders.

This study aims to identify key indicators affecting the residents' perception of overall quality of urban life in the Walled City of Famagusta, the historic core of the city, which reflects a decaying socio-spatial quality. The paper first presents a brief overview of the research methodology and then analyses the results from a household survey carried out in the Walled City, in order to provide a sheer understanding of people's feelings about their neighbourhood environment and the overall urban quality of life in case of implementation of a possible regeneration scheme for the area. The research contributes some empirical evidence to verify the claimed benefits and shortcomings in terms of effects of neighbourhood satisfaction, sense of community, sense of belonging, neighbourhood attributes, use/evaluation of cultural and recreational opportunities and safety on the overall quality of urban life of the residents, as well as to identify the predictors of the neighbourhood satisfaction.

Varosha (Famagusta) was one of the richest districts, and best known holiday destination of the region during the 1970's. However, due to the war in 1974, half of Varosha was closed to residents and the other half became a bordered city. The demographic structure, in addition to the physical and cultural structures of the city was therefore completely altered. Postwar displacement and re-settlement in Varosha is the focus of this paper.

The main aim is to discuss the lifestyle in Varosha from a cultural perspective using memories from former and current inhabitants. To achieve this, a set of semi-structured interviews were conducted in which two main questions were posed during the interviews: 1) What was the lifestyle in Varosha before 1974? and 2) What was the lifestyle in Varosha after 1974? these questions were intended to shed some light on the post-war landscape of Varosha.

For this purpose, researchers followed a chronological order: life before 1974; interview group a, six Greek Cypriots who were former inhabitants of Varosha. Life after 1974: interview group B, six turkish Cypriots who were displaced and settled in Varosha; and interview group C, six immigrant/settlers turks from turkey, who volunteered to move to Cyprus and settle in Varosha. The snowball method has been used to identify former and current residents of Varosha. The findings are based on interviews with the former, displaced and re-settled Varoshian residents.

The interviews revealed how displacement affected the city and the former and current inhabitants. Analysis of the findings were categorized under three headings: 1) displacement from/to Varosha; 2) belonging and identity; 3) life style and culture of each group. The categorization is used to describe how displacement affected the city and its citizens. In other words, this research targets to describe pre- and post-war life (styles) in Varosha.

The significance of ecological citizenship for the sustainable urbanism discourse has been highly recognised in recent years. Targeting to adopt ecological citizenship as a lifestyle among urban residents appears potentially significant and urgent for the city of Famagusta, North Cyprus. As a result of unsustainable urban development, Famagusta dictates a new way of living to its inhabitants that is not familiar to them in terms of local sociocultural characteristics and environmental values. Therefore, a user survey was carried out among local people, within a random sample of 165 residents, in order to obtain scientific data that may be used for the needed planning policies. Within the survey, environmental attitudes of the residents were measured with the help of Dunlop and Van Liere’s New Environmental Paradigm (NEP) scale. The aim was to understand the level of their existing environmental worldview, one of the basic aspects of ecological citizenship. The results of the survey reveal that Famagusta residents’ existing environmental attitudes cannot achieve an adequate level in order to be one of the dynamics shaping their lifestyles. However, residents have slightly more than a medium level of environmental worldview.

Economic, socio-cultural and demographic changes in Famagusta have altered consumers’ shopping expectations; they expect good architectural quality as well as various functions and activities besides shopping. The concept of shopping has moved away from being purely a necessity towards being part of the urban lifestyle. Accordingly, recently developed shopping centres try to satisfy these new demands in a variety of ways. The new Lemar shopping centre in Famagusta, Northern Cyprus, is an example of such a centre. This study aimed to measure user satisfaction and identifies the impact of the Lemar shopping centre on the immediate local context by surveying 104 randomly selected consumers, local residents and shopkeepers. Statistical analysis of the resulting data was used to determine Lemar’s physical qualities, functions and activities as well as its general impact on its close urban context and the wider city. Survey data is supplemented with on-site observations. This study reveals that the majority of respondents perceive the shopping centre as a positive contribution to the area, as an attractive building with a contemporary style and pleasant indoor spaces. On the other hand, it has increased the traffic on the high street, the area has become more crowded and air pollution has increased. This study suggests that consumers’ and citizens’ viewpoints should be considered in planning decisions in order to contribute to the success of shopping centres.

The aim of this paper is to investigate the social interaction between international students and the local community in the small university town of Famagusta, North Cyprus. The objectives of the study are, firstly, to investigate the nature of interaction between two communities; secondly, to ascertain the main factors impacting social interaction and, finally, to identify the impact of this interaction on cultural exchange.

Using a qualitative approach, the researchers conducted 39 semi-structured interviews with international students and members of the local community to gain depth and detail.

The results showed that there was a lack of interaction between the international students and locals due mainly to language barriers.

This study addresses a gap in the literature on educational tourism by focusing on the social interaction between foreign students and the host community in a nontraditional destination. It also provides guidelines for universities, local and national governments on how to build a better quality of life for the community and for international students.

Given the fast diffusion and growing prominence of quality management in many industries, a new model for healthcare is designed which could serve as a serious contributor to health practices in third world countries. The aim of this research is to show the way that public and private hospitals in Cyprus function, and answer the question of how to increase total quality using public opinion in the healthcare industry in developing countries. Finally, having compared the total quality efforts of public and private hospitals in the Famagusta region of Cyprus, we conclude that the public sector is in a much worse position than the private sector in terms of total quality.

This paper aims to investigate prosperity–international tourism expenditure nexus to discover the prosperity sub-indices which affect tourism expenditure.

Using annual panel data for the sample period between 2009-2013 on 98 countries, this study implements a two-stage least squares estimation method with fixed effects specification in a panel regression analysis to find the relationships between international tourism expenditure and prosperity sub-indices.

The estimation results reveal a statistically significant relationship between the tourism expenditures of the citizens and prosperity, when prosperity is measured using its sub-indices, including Entrepreneurship and Opportunities, Government Efficiency, Education, Health, Safety and Security, Personal Freedom, Social Capital and Economy of the country. Education, Safety and Security and Health are the most significant factors which affect tourism expenditures of the country of origin.

To decrease the money outflow, policymakers may have plans to improve health infrastructure and, at the same time, increase quality of education and access to education in the country. Tourism policies which do not consider these prosperity sub-indices as explanatory variables may make mistakes in controlling actual tourism expenditures.

The paper’s originality lies in using new independent variables (prosperity sub-indices) in estimating tourism expenditure by using an appropriate panel data approach that deals with endogeneity problems.

This paper investigates the interrelationships of destination social responsibility (DSR), emotional attachment, self-congruity, experiential satisfaction and environmentally responsible behavior (ERB).

Using a sample of 294 visitors to the Guangzhou Zoo in China, this study tested the aforementioned relationships via structural equation modeling.

Emotional attachment mediates the effect of DSR on experiential satisfaction, while emotional attachment and experiential satisfaction mediate the effect of DSR on ERB sequentially. Moreover, self-congruity moderates the relationship between DSR and emotional attachment.

The management of zoos should use DSR communication strategies more proactively to make visitors become well-aware of their economic, philanthropic, environmental and social activities in the host community. This will result in many positive consequences, including visitors’ ERBs.

The study adds to the DSR literature by introducing multiple mediation mechanisms and paths that lead to visitors’ ERBs.

我们的论文调查了目的地社会责任 (DSR) 情感依恋、自我一致性、体验满意度和对环境负责的行为 (ERB) 之间的相互关系。

我们的研究以中国广州动物园的 294 名游客为样本, 通过结构方程模型测试了上述关系。

情感依恋介导 DSR 对体验满意度的影响, 而情感依恋和体验满意度依次介导 DSR 对 ERB 的影响。 此外, 自我一致性调节 DSR 与情感依恋之间的关系。

动物园的管理层应该更积极地使用 DSR 沟通策略, 让游客充分了解他们在东道社区的经济、慈善、环境和社会活动。 这将带来许多积极的后果, 包括访客的 ERB。

该研究通过引入多种调解机制和导致访客 ERB 的路径增加了 DSR 文献。

nuestro artículo investiga las interrelaciones de la responsabilidad social del destino (DSR), el apego emocional, la autocongruencia, la satisfacción experiencial y el comportamiento ambientalmente responsable (ERB).

utilizando una muestra de 294 visitantes del zoológico de Guangzhou en China, nuestro estudio probó las relaciones antes mencionadas a través del modelo de ecuaciones estructurales.

el apego emocional media el efecto de DSR en la satisfacción experiencial, mientras que el apego emocional y la satisfacción experiencial median el efecto de DSR en ERB secuencialmente. Además, la autocongruencia modera la relación entre DSR y apego emocional.

la administración de los zoológicos debe utilizar estrategias de comunicación de DSR de manera más proactiva para que los visitantes estén bien informados sobre sus actividades económicas, filantrópicas, ambientales y sociales en la comunidad anfitriona. Esto tendrá muchas consecuencias positivas, incluidos los ERB de los visitantes.

el estudio se suma a la literatura de DSR al presentar múltiples mecanismos de mediación y caminos que conducen a los ERB de los visitantes.

Archaeological heritage tourism has great potential for development in numerous destinations. However, literature on archaeological heritage tourism is scarce and empirical data are minimal. This paper aims to identify the main themes shared in online reviews by tourists, as well as identify factors known as satisfiers and dissatisfiers based on Herzberg’s two-factor theory among tourists who visited Petra UNESCO heritage site.

The research used content analyses to analyse 1,419 tourist’s online reviews on TripAdvisor. Leximancer software provided computer-assisted qualitative data analysis that pinpoint the dominant themes, after which further qualitative analysis found the main narratives associated with different satisfaction groups.

Successively, seven themes were revealed: entrance, trip, monastery, buildings, animal, carriage and safe. Furthermore, a four-dimensional model was postulated to help understand the components and flow of visitors’ experiences in an archaeological heritage site. In addition, the findings of the study revealed that tourists who scored their experience as 4 (very good) or 5 (excellent) (satisfiers) commonly shared perceptions about architecture, buildings, safe, temples, monasteries, tours, tombs and helpful. Contrarily, reviewers that rated their experience as 1 (terrible) or 2 (poor) (dissatisfiers) shared narratives around concepts such as expensive, animals, carriages, locals and shops.

The results offer valuable understandings of cultural heritage tourists’ overall experiences based on TripAdvisor reviews and facilitate the identification of the dominant themes associated with drivers of tourists’ satisfaction/dissatisfaction.