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Article
Publication date: 6 May 2021

Cem Sen, Ibrahim Sani Mert and A. Mohammed Abubakar

A traditional view of an ideal workplace is an organization with a justice climate and a supportive atmosphere. Over the past years, justice and support practices in the…

Abstract

Purpose

A traditional view of an ideal workplace is an organization with a justice climate and a supportive atmosphere. Over the past years, justice and support practices in the workplace have received significant scholarly, practical and even political attention. Unfortunately, theoretical underpinnings and literature associated with these themes vary across multiple disciplines, cultural and contextual settings. To fill the void from the Turkish contextual perspective, the present study aims to examine the association among perceived organizational support (POS), organizational justice and cynicism.

Design/methodology/approach

The sample was chosen from the public employees in the central organization of two ministries in Ankara Province. Data through questionnaires were collected by the conveniency method from a total of 326 public employees. The proposed model is analyzed withvariance-based structural equation modeling technique.

Findings

Results suggest that POS and organizational justice exert a negative impact on cynicism. In particular, as employees-POS and organizational justice increases, the tendency for organizational cynicism decreases.

Originality/value

In today’s dynamic environment, controlling and reducing the cynicism, which emerges as an important threat to the success of organizations, of employees has become essential in obtaining a sustainable competitive advantage. The originality of this research stems from its ability to put forward how to manage and control cynicism, with the help of organizational support and organizational justice and hence have a power that increases personal and organizational efficiency and performance from the Turkish contextual perspective. There is limited research examining the relationship among organizational POS, organizational justice and cynicism in the Turkish context.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

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Article
Publication date: 12 July 2021

Akile Oday, Ali Ozturen, Mustafa Ilkan and A. Mohammed Abubakar

Little empirical attention has been paid to the effects of electronic word-of-mouth (eWOM), electronic referral (eReferral), familiarity and cultural distance on…

Abstract

Purpose

Little empirical attention has been paid to the effects of electronic word-of-mouth (eWOM), electronic referral (eReferral), familiarity and cultural distance on behavioral outcomes, especially within the context of educational tourism. Based on the social network theory, this paper aims to explore the effects of eReferral, eWOM, familiarity and cultural distance on enrollment intention.

Design/methodology/approach

Survey data (n = 931) were obtained from educational tourists using a judgmental sampling technique. Linear modeling and artificial intelligence (i.e. artificial neural network [ANN]) techniques were used for training and testing the proposed associations.

Findings

The results suggest that eReferral, eWOM, familiarity and cultural distance predict intention to enroll both symmetrically (linear modeling) and asymmetrically (ANN). The asymmetric modeling possesses greater predictive validity and relevance.

Originality/value

This study contributes theoretically and methodologically to the management literature by validating the proposed relationships and deploying contemporary methods such as the ANN. Implications for practice and theory are discussed.

是否在线推荐, 在线口碑, 熟悉度, 还有文化距离决定参加意图吗?人工智能科技的应用

摘要

研究目的

很少有研究检测过在线口碑(eWOM), 在线推荐(eReferral), 熟悉度, 和文化距离对行为结果的影响, 特别是在教育旅游的领域里。本论文基于社交网络理论探索eReferral, eWOM, 熟悉度, 和文化距离对参加意图的作用。

研究设计/方法/途径

研究样本数据为931位教育旅游的游客, 通过判断抽样技术。本论文通过线性建模和人工智能(即人工神经网络)技术来培训和检测提出的关系。

研究结果

研究结果表明, eRefferal, eWOM, 熟悉度, 和文化距离对参与意图起到决定作用, 其中包括对称(线性建模)和非对称地(人工神经网络)方式。非对称建模将增加有效性和相关性的决定度。

研究原创性/价值

本论文通过证实提出的关系和采用现代方法, 比如人工神经网络, 对管理文献做出理论和实践的贡献。本论文还讨论了对实践和理论的启示。

Details

Journal of Hospitality and Tourism Technology, vol. 12 no. 3
Type: Research Article
ISSN: 1757-9880

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Article
Publication date: 9 April 2018

A. Mohammed Abubakar

Drawing on COR theory, the purpose of this paper is to contribute to the scarce literature of work-family interference, workplace incivility, gender and psychological…

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Abstract

Purpose

Drawing on COR theory, the purpose of this paper is to contribute to the scarce literature of work-family interference, workplace incivility, gender and psychological distress at the practical and academic juncture.

Design/methodology/approach

The linear (structural equation modeling (SEM)) and non-linear (artificial neural network (ANN)) techniques were applied to the survey data from a sample of Nigerian health workers (n=447) to investigate the relationships between the aforementioned variables.

Findings

The results from SEM and ANN revealed that work-family conflict (WFC), family-work conflict, supervisor incivility and coworker incivility have positive impacts on psychological distress. A multi-group moderation analysis suggests that women were more likely to experience psychological distress.

Originality/value

The work-family interference and incivility are pervasive and gendered problems in the workplace. This paper strives to enhance the understanding of the nature of the relationship in an African work setting. The implications for making the workplace better and safer are discussed.

Details

Journal of Management Development, vol. 37 no. 3
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 2 December 2019

A. Mohammed Abubakar

Boreout is a psychological state of intense boredom and apathy. Characterized by the absence of mental stimuli (i.e. menial tasks) required to keep employees conscious…

Abstract

Purpose

Boreout is a psychological state of intense boredom and apathy. Characterized by the absence of mental stimuli (i.e. menial tasks) required to keep employees conscious about their environment, and this incessant decline in mental stimuli may turn employees into “professional zombies.” The diversity in work needs and preferences across generations has become a key organizational factor, generational differences have been studied in Western countries, not much information is available about generational cohorts and satisfaction (i.e. career, life and job satisfaction) in developing countries. The purpose of this paper is to provide more insights on these phenomena.

Design/methodology/approach

Drawing upon conservation of resources theory, this paper examines the potential effects of boreout on important job outcomes (i.e. career, life and job satisfaction) conditioned by generation (Gen-Xers and Gen-Yers) in the service industry. Data analyses with Artificial Intelligence technique (i.e. artificial neural network) and structural equation modeling were conducted with data collated from Nigerian service employees.

Findings

Results revealed that boreout has a negative impact on career, life and job satisfaction. The hypothesized relationships were significantly moderated by generation cohorts as Gen-Xers and Gen-Yers were found to be distinct cohorts.

Originality/value

This paper advocates that non-western organizations should avoid utmost service standardization and rigid stylization of work processes and procedures.

Details

Personnel Review, vol. 49 no. 1
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 9 February 2021

Himmet Karadal and A. Mohammed Abubakar

The authors’ understanding of the Internet of things (IoT) skills and needs satisfaction for IoT devices and generational cohorts' variations remains limited as…

Abstract

Purpose

The authors’ understanding of the Internet of things (IoT) skills and needs satisfaction for IoT devices and generational cohorts' variations remains limited as commentaries are often oversimplified and generalized. This research fills a gap in the literature by highlighting the dynamics between the IoT skills and needs satisfaction for IoT devices and seeks to expound on the variations among generational cohorts using the self-determination theory.

Design/methodology/approach

Survey data were obtained from 1,245 residents and IoT device users in Aksaray, Turkey. The obtained data were analyzed with variance-based structural equation modeling and the analysis of variance technique.

Findings

The results demonstrate that IoT skills determine the needs satisfaction for IoT devices. Generation Xers, Generation Yers and Generation Zers are distinct cohorts with respect to the IoT skills and needs satisfaction for IoT devices.

Originality/value

Collectively, this study provides empirical evidence that informs the debate about the contributions of IoT skills and generational cohorts on needs satisfaction for IoT devices. The implications and several avenues for future theory-building research are discussed.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-04-2020-0144

Details

Online Information Review, vol. 45 no. 5
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 19 March 2018

Huseyin Arasli, Boshra Hejraty Namin and A. Mohammed Abubakar

On the basis of person–job fit theory and conservation of resource theory, this study aims to develop and test a model to examine the impact of polychronicity on frontline…

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1551

Abstract

Purpose

On the basis of person–job fit theory and conservation of resource theory, this study aims to develop and test a model to examine the impact of polychronicity on frontline employees’ job performance in hotel industry and simultaneously, investigate the moderating effects of supervisor, coworker and customer incivility as stressors in the relationship between polychronicity and employees’ job performance.

Design/methodology/approach

Data are obtained in North Cyprus from 262 frontline employees working in four- and five-star hotels.

Findings

The results suggest that polychronicity refers to employees’ performance. Customer incivility negatively and significantly influences job performance, but coworker and supervisor incivilities do not. Unlike coworker incivility, both customer and supervisor incivilities moderate the relationship between polychronicity and job performance; that is, high customer and/or supervisor incivility weaken the positive relationship between polychronicity and job performance.

Practical implications

Regarding the critical role of polychronic frontline employees, hotel management should recruit the right candidates and endeavor to retain such employees by offering monetary and non-monetary incentives, training and empowering. They may implement a zero-tolerance policy that simultaneously supports both parties (customers and employees).

Originality/value

The association between employee quality (i.e. polychronicity), job performance and incivility is often overlooked in the hospitality research. This study is the first attempt to consider the joint moderating effect of important social stressors (customer, coworker and supervisor incivility) in the hotel industry.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 3
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 17 June 2021

Mohammed Nasiru Yakubu and A. Mohammed Abubakar

Academic success and failure are relevant lifelines for economic success in the knowledge-based economy. The purpose of this paper is to predict the propensity of…

Abstract

Purpose

Academic success and failure are relevant lifelines for economic success in the knowledge-based economy. The purpose of this paper is to predict the propensity of students’ academic performance using early detection indicators (i.e. age, gender, high school exam scores, region, CGPA) to allow for timely and efficient remediation.

Design/methodology/approach

A machine learning approach was used to develop a model based on secondary data obtained from students’ information system in a Nigerian university.

Findings

Results revealed that age is not a predictor for academic success (high CGPA); female students are 1.2 times more likely to have high CGPA compared to their male counterparts; students with high JAMB scores are more likely to achieve academic success, high CGPA and vice versa; students from affluent and developed regions are more likely to achieve academic success, high CGPA and vice versa; and students in Years 3 and 4 are more likely to achieve academic success, high CGPA.

Originality/value

This predictive model serves as a classifier and useful strategy to mitigate failure, promote success and better manage resources in tertiary institutions.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 24 November 2020

Elaheh Behravesh, A. Mohammed Abubakar and Cem Tanova

Although there is general agreement that employee participation in decision-making (PDM) has individual and organizational benefits, an important question remains about…

Abstract

Purpose

Although there is general agreement that employee participation in decision-making (PDM) has individual and organizational benefits, an important question remains about the possibility that it may also have certain individual and organizational costs as well. This article presents an “episodic process model” that accounts for both the bright and possible dark sides of participation. The model explains how PDM might boost employee hope and self-efficacy, which in turn may lead to two distinct work outcomes–job satisfaction and behavior.

Design/methodology/approach

In order to test the model, data (n = 269) were collected from bank employees in two waves. A variance-based structural equation modeling (PLS-SEM) was utilized to analyze the data.

Findings

Results from variance-based structural equation modeling (PLS-SEM) show that employee PDM indeed exerts a positive impact on positive psychological resource capacities: hope, self-efficacy and job satisfaction. Hope, in turn, has a positive influence on job satisfaction and a negative influence on job-search behavior. Bias-corrected bootstrapping analysis demonstrated that the relationship between employee PDM and job satisfaction is mediated by hope.

Originality/value

Insights for practitioners in a developing economy and possible areas of future research are highlighted.

Details

Employee Relations: The International Journal, vol. 43 no. 3
Type: Research Article
ISSN: 0142-5455

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Article
Publication date: 5 March 2018

A. Mohammed Abubakar, Taraneh Foroutan Yazdian and Elaheh Behravesh

Workplace mistreatment and aggression have become pressing issues in today’s multi-generational workplace. Yet, to date, the issue of investigating the impacts of passive…

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1419

Abstract

Purpose

Workplace mistreatment and aggression have become pressing issues in today’s multi-generational workplace. Yet, to date, the issue of investigating the impacts of passive and active types of mistreatment simultaneously on different generations has been widely neglected in the management literature. The purpose of this paper is to empirically explore the resultant effects of active (i.e. workplace tolerance to incivility) and passive (i.e. workplace ostracism) mistreatments on negative emotion and intention to sabotage, a generational perspective.

Design/methodology/approach

Data were garnered from bank employees in Nigeria (n=320) and analyzed with the aid of a structural equation modeling technique.

Findings

The data reveal that active and passive workplace mistreatments are relevant factors inflicting negative emotions and intention to sabotage, and negative emotions inflict the intention to sabotage. Furthermore, the impact of passive workplace mistreatment on negative emotion is higher among Generations X and Y cohorts, and its impact on the intention to sabotage is higher among Baby Boomers cohorts. The impact of active workplace mistreatment on negative emotion is higher among Generation Y and Baby Boomers cohorts, and its impact on the intention to sabotage is higher among Generations X and Y cohorts.

Originality/value

This paper advances our knowledge concerning the reactional response of employees to workplace mistreatment generation wise. Based on the study findings, theoretical and practical implications are identified and discussed.

Details

Personnel Review, vol. 47 no. 2
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 11 April 2019

A. Mohammed Abubakar, Taraneh Foroutan and Khaled Jamal Megdadi

Psychological capital (PsyCap) and future time perspective (FTP) are ambassadors of positivity among incumbent employees in organisations. However, remarkably little is…

Abstract

Purpose

Psychological capital (PsyCap) and future time perspective (FTP) are ambassadors of positivity among incumbent employees in organisations. However, remarkably little is known regarding the effectiveness of high-performance work systems (HPWS) in nurturing these constructs. The purpose of this study is to contribute and provide a complete frame of reference linking HPWS to PsyCap and FTP.

Design/methodology/approach

A synthesis analysis of existing literature was carried out to formulate managerial and practical propositions.

Findings

Drawing on the conservation of resources theory, affective events theory and Job Demands-Resources (JD-R) model, the present study proposes a research framework that links HPWS, FTP and PsyCap, with possible mediation effect of FTP in HPWS–PsyCap relationship and PsyCap in HPWS–FTP relationship.

Practical implications

Although this paper did not test the model empirically, it offers important practical implications in terms of PsyCap and FTP perception development through HPWS practices.

Originality/value

A set of propositions that explain the relationships between the study variables is presented to enrich the understanding with organisation’s HRM practices and its possible impact on employees.

Details

International Journal of Organizational Analysis, vol. 27 no. 4
Type: Research Article
ISSN: 1934-8835

Keywords

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