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The purpose of this paper is to examine information-seeking behavior (ISB) of strategic planners in enterprise across different work-task types and stages.

A case study was conducted in a pharmaceutical company in China, labeled as T Company. One of the authors worked in the department of strategic planning of this company as an intern. The data were collected via participant observation and unstructured in-depth interviews. Open coding was performed to analyze the data.

Four work-task stages were identified: project preparation, gathering, discovery and presentation, and strategy formulation. The results indicate that work-task types, work-task stages, and strategic planners’ work role or position affect their information needs, source selection, and seeking process. Task complexity, task familiarity, and task goal are of the most important task attributes that directly shape strategic planners’ ISB. Work role determines the extent to which strategic planners can access the information of the company. Internal information has priority, but external information is also important when internal information is not sufficient; both are equally important for strategic planning projects. Social media has been a very important channel to access, disseminate and share information. Workshops are an important approach to producing final project reports. Face-to-face discussion and information exchange play a critical role in the formulation of new strategies.

This is a case study with data collected from only one company in China. Some of the results may not be generalizable. However, it adds new knowledge to ISB research in enterprise, informs people how to provide better information services for strategic planners, and informs MBA education for students’ better information-seeking skills.

Though myriad studies on ISB, little research has been done to examine strategic planners’ ISB from a business context, especially taking into account the effect of work-task types and stages.

The purpose of this paper is to aim at modelling the trails, which are search patterns with several search systems across the heterogeneous information environment. In addition, the author seeks to examine what kinds of trails occur in routine, semi-complex and complex tasks, and what barrier types occur during the trail-blazing.

The author used qualitative task-based approach with shadowing of six molecular medicine researchers during six months, and collected their web interaction logs. Data triangulation made this kind of detailed search system integration analysis possible.

Five trail patterns emerged: branches, chains, lists, singles and berrypicking trails. The berrypicking was typical to complex work tasks, whereas the branches were common in routine work tasks. Singles and lists were employed typically in semi-complex tasks. In all kinds of trails, the barriers occurred often during the interaction with a single system, but there was a considerable number of barriers with the malfunctioning system integration, and lacking integration features. The findings propose that the trails could be used to reduce the amount of laborious manual system integration, and that there is a need for support to explorative search process in berrypicking trails.

Research of information behaviour yielding to different types of search patters with several search systems during real-world work task performance in molecular medicine have not been published previously. The author presents a task-based approach how to model search behaviour patterns. The author discusses the issue of system integration, which is a great challenge in biomedical domain, from the viewpoints of information studies and search behaviour.

Previous research has demonstrated that task is the driving force for information retrieval (IR). However, few studies investigate how people engaged in work and search tasks define their decisions and behaviors in the IR process. The purpose of this paper is to investigate how dimensions of tasks affect the information‐seeking and retrieving process.

In total, 40 participants are recruited for the two studies conducted in a corporate setting as well as an academic setting. Multiple methods are applied to collect data related to participants' tasks and the information‐seeking and retrieving process: web surveys, questionnaires, diaries, and telephone interviews. Both qualitative and quantitative data are analyzed.

This paper identifies nature (routine, typical, and unusual), stages (pre‐focus, formation, and post‐focus), and timeframe (extremely urgent, urgent, and non‐urgent) as dimensions of work tasks as well as origination (self‐generated and assigned), types (updating information, looking for specific information, looking for items with common characteristics, and looking for known items), and flexibility (very flexible, flexible, and inflexible) as dimensions of search tasks. Moreover, the relationships between dimensions of work and search tasks and the information‐seeking process – in particular, the extent of planning, the application of different types of information‐seeking strategies, and shifts in search‐task‐related goals – are explored.

This paper fills in a gap in current research – the impact of dimensions of task on the information‐seeking and ‐retrieving process.

This paper aims to study the effects of different weather conditions on typical concrete work tasks’ productivity. Weather is one important factor that has a negative impact on construction productivity. Knowledge about how weather affects construction works is therefore important for the construction industry, e.g. during planning and execution of construction projects.

A questionnaire survey method is used involving means to perform pairwise comparisons of different weather factors according to the analytical hierarchical process (AHP). The survey also contains means to enable assessment of the loss in productivity for typical work tasks exposed to different weather types. The survey targets practitioners involved in Swedish concrete construction projects, and the results are compared with previous research findings.

The survey covers responses from 232 practitioners with long experience of concrete construction. The pairwise comparisons reveal that practitioners rank precipitation as the most important followed by wind and temperature. The loss in productivity varies significantly (from 0 to 100%) depending on the type of work and the type of weather factor considered. The results partly confirm findings reported in previous research but also reveal a more complex relationship between weather and productivity indicating several underlying influencing factors such as type of work, type of weather (e.g. rain or snow) and the intensity of each weather factor.

This paper presents new data about how 232 practitioners assess the effects of weather on construction productivity involving novel means to perform objective rankings such as the AHP methodology.

The purpose of this paper is to investigate information retrieval (IR) in the context of authentic work tasks (WTs), as compared to traditional experimental IR study designs.

The participants were 22 professionals working in municipal administration, university research and education, and commercial companies. The data comprise 286 WTs and 420 search tasks (STs). The data were collected in natural situations. It includes transaction logs, video recordings, interviews, observation, and daily questionnaires.

The analysis included the effects of WT type and complexity on the number of STs, queries, search keys and types of queries. The findings suggest that simple STs are enough to support most WTs. Complex WTs (vs more simple ones) and intellectual WTs (vs communication, support and editing WTs) include more STs than other WT categories.

Further research should address the problems related to controllability of field studies and enhance the use of realistic WT situations in test-based studies, as well.

The study is an attempt to bring traditional IR studies and realistic research settings closer to each other. Using authentic WTs when studying IR is still rare. The representativeness of the WT/ST types used in interactive IR experiments should be carefully addressed: in the work flow, people seldom consciously recognise separate “STs”. This means that STs may mainly be an academic construct even to the point that studying IR without a decent context does violence to the further understanding of the phenomenon.

The purpose of this paper is to explore effects of individuals' social context on their perception of a task, for better understanding of social aspects of task-based information seeking behavior.

This study took a qualitative case approach and conducted semi-structured one-on-one interviews with 12 participants. A cross-context comparative approach was chosen to identify effects of the social contexts on individuals. For comparative analysis, the research population was tenured faculty members in two different disciplines, natural sciences and humanities. The interview data were analyzed and coded using NVivo12 through an open coding process.

The results demonstrate that the same task type is differently perceived by individuals in different social contexts. Reasons for the different perceptions in the different contexts are associated with social factors of the disciplines, specifically social norms and practices.

This study uses a novel theoretical framework, cognitive sociology, to examine social aspects of human perception in relation to task-based information seeking behavior, which has been little understood theoretically and empirically in the field of information science.

The paper has two purposes – first, to examine the dimensionality of employee satisfaction and, second, to identify the impact of the groups of factors on employee satisfaction.

The measurement of satisfaction of all employees in the Slovenian Police based on the comprehensive on-line questionnaire. Factor analysis was used to formulate the facets of satisfaction. Multiple linear regression analysis was performed to identify the predictors of three facets of employee satisfaction.

Three facets of employee satisfaction were determined and the influence of three types of factors (demographic, job-related and organizational-support-related factors) on them was investigated. The results show that the worst assessed facet was salary and security, whereas no significant differences were found between two other facets, namely relationships and leadership, and tasks and working conditions. The three factors influenced employee satisfaction with different levels of intensity.

The current economic situation in the state, especially in the public sector and in the police service, definitely impacts the results of the survey. The survey was conducted just before the announcement of savings measures in the Slovenian public sector. Since it was conducted on-line, it has to be assumed that for some employees this probably meant that anonymity could not be assured.

The survey was performed in order to identify the opportunities for improvements in police management. The results indicate the importance of leadership, communication and participation in the work of police officers, especially during a period of limited financial resources.

The paper shows that the strongest influence, by far, on employee satisfaction is that of the employees' feeling that the police will support and protect them in case they are exposed while performing their legitimate and professional work. Trust in one's immediate superior also has a strong influence. Both could be an important signal to the management of the police to focus on activities to increase cohesiveness within the police and constantly promote the feeling of belongingness to the police among all its members.

The purpose of this paper is to report a study of how the test instrument of a simulated work task situation is used in empirical evaluations of interactive information retrieval (IIR) and reported in the research literature. In particular, the author is interested to learn whether the requirements of how to employ simulated work task situations are followed, and whether these requirements call for further highlighting and refinement.

In order to study how simulated work task situations are used, the research literature in question is identified. This is done partly via citation analysis by use of Web of Science®, and partly by systematic search of online repositories. On this basis, 67 individual publications were identified and they constitute the sample of analysis.

The analysis reveals a need for clarifications of how to use simulated work task situations in IIR evaluations. In particular, with respect to the design and creation of realistic simulated work task situations. There is a lack of tailoring of the simulated work task situations to the test participants. Likewise, the requirement to include the test participants’ personal information needs is neglected. Further, there is a need to add and emphasise a requirement to depict the used simulated work task situations when reporting the IIR studies.

Insight about the use of simulated work task situations has implications for test design of IIR studies and hence the knowledge base generated on the basis of such studies.

Simulated work task situations are widely used in IIR studies, and the present study is the first comprehensive study of the intended and unintended use of this test instrument since its introduction in the late 1990’s. The paper addresses the need to carefully design and tailor simulated work task situations to suit the test participants in order to obtain the intended authentic and realistic IIR under study.

The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology company.

A mixed-method approach studying employees' authentic search activities during a 4-month period by log data, questionnaire survey and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers.

The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths.

The findings point to the importance of knowledge on historical and contextual relations in enterprise search.

The work sheds new light on enterprise searchers' information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.

Drawing on job demands-resources theory (Bakker and Demerouti, 2017) and conservation of resources theory (Hobfoll, 1989), this study aims to investigate the roles of work task conflict and coworker support in the experience of daily work-family balance. In particular, this study theorizes work-family balance as a higher-order construct, including both psychological (work-family balance satisfaction) and social (work-family balance effectiveness) dimensions.

The authors tested the proposed model using daily diary survey data collected from 50 full-time corporate employees across five consecutive workdays in a week. The hypotheses were tested using multilevel modeling analyses.

Analyses show that work task conflict impedes employees’ work-family balance on a daily basis. Results also support the moderating role of coworker support, such that the negative relationship between work task conflict and work-family balance is weaker when coworker support is high.

This research contributes to the literature by considering work-family balance as a higher-order construct. Further, this research advances theoretical knowledge of the interpersonal predictors of work-family balance. This study also expands previous work by examining the dynamic relationships between interpersonal events and work-family balance.