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1 – 10 of over 1000Urban MICE competitiveness research consists of two clusters, one that is public-statistics-based and another that is questionnaire-based. Supply-side research on urban MICE…
Abstract
Purpose
Urban MICE competitiveness research consists of two clusters, one that is public-statistics-based and another that is questionnaire-based. Supply-side research on urban MICE competitiveness is rare. Based on the findings of Chen (2014) and other scholars, the purpose of this paper is to design counterpart statistical indicators to empirically analyze CMCA member cities.
Design/methodology/approach
After calculating the standardized Z value of the original statistical data for 17 CMCA member cities, the authors conducted confirmatory factor analysis for the first-level principal components, based on which hierarchical clustering was performed; then, regression analysis was conducted with the MICE profit factor as the dependent variable and the cost factor, tight support factor and facilitating factor as the independent variables to support publishing articles.
Findings
The confirmatory factor analysis showed that the urban MICE competitiveness indicators from the supply-side perspective include the profit factor, cost factor, tight support factor and facilitating factor.
Research limitations/implications
On the basis of research findings from the demand perspective and the literature review, the authors constructed an urban MICE competitiveness indicator system from the perspective of the supply side and conducted principal component analysis. However, because of the inaccessibility of panel data, the current data were only sufficient to conduct the research. If panel data could be acquired, further research could be conducted to perfect the current indicator system for urban MICE competitiveness.
Practical implications
The findings suggest that tourism total income, tourism foreign exchange income, inbound tourist number, number of exhibitions, exhibition area, number of UFI member cities and number of ICCA member cities were the main reason for the gap between different cities’ competitiveness and the reform focus for improving urban MICE competitiveness. The cost factor had a significantly negative influence on urban MICE competitiveness, implying that the higher the average hotel room price and revenue per available room, the less competitive the MICE host city is.
Social implications
The tight support factor exerts a significant positive influence on urban MICE competitiveness from the supply-side perspective, while the cost factor exerts a significant negative influence. The findings suggest that the tourism total income, tourism foreign exchange income, inbound tourist number, number of exhibitions, exhibition area, number of UFI member cities and number of ICCA member cities were the main reason for the gap between different cities’ competitiveness and the reform focus for improving urban MICE competitiveness. The cost factor had a significantly negative influence on urban MICE competitiveness, implying that the higher the average hotel room price and revenue per available room, the less competitive the MICE host city is.
Originality/value
The research bridge the empirical statistics and the questionnaire-based perception study on urban MICE tourism image, and advance to construct an empirical statistics based indicator system for urban MICE tourism image.
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Margarita Guadalupe Zazueta-Hernández and Mónica Velarde-Valdez
Meetings, incentives, conferences and exhibitions (MICE) tourism has established as a tourism segment that is growing in popularity. It is less seasonality dependent, promotes the…
Abstract
Purpose
Meetings, incentives, conferences and exhibitions (MICE) tourism has established as a tourism segment that is growing in popularity. It is less seasonality dependent, promotes the offer of services and contributes to the development of the sector. Therefore, this study aims to analyze the competitiveness factors for the improvement of MICE tourism in the city of Mazatlan.
Design/methodology/approach
It was developed with a mixed approach, using quantitative and qualitative data collection techniques, such as interviews with experts, surveys of stakeholders in the tourism sector and documentary analysis. Based on the theoretical review, the following four competitiveness factors were defined for MICE tourism: 1) resource factors, 2) destination management factors, 3) conditioning factors of the environment and 4) conditioning factors of the demand, applying and importance-performance analysis.
Findings
The results indicate that the factors of competitiveness in the case of the study that had greater importance and better performance are the conditioning factors of the demand and resource factors. However, the development and implementation of comprehensive destination management strategies are required to improve this segment, as well as giving due importance to taking into account the important conditioning factors of the environment.
Originality/value
This study makes a theoretical contribution to the literature on the competitiveness of tourist destinations in the MICE segment by identifying the factors for its development, as well as the practical implications for the specific case study. In addition to this, it was identified that there are few empirical studies that analyze the factors that contribute to improving the competitiveness of this segment.
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Gai Murphy, Brian Lindley and Peter Marshall
Current approaches to the control of house mouse infestations rely heavily on a reactive service, where treatments are undertaken in response to complaints. The impact of…
Abstract
Current approaches to the control of house mouse infestations rely heavily on a reactive service, where treatments are undertaken in response to complaints. The impact of buildings on the distribution and persistence of house mouse infestations has received little attention. This paper reports the results of 117 surveys of domestic properties in an urban area of Manchester. Results found that mice were not uniformly distributed within the domestic properties surveyed and that general characteristics and construction of the property, food hygiene within the kitchen area and overall fitness influenced distribution. The paper highlights the need for an integrated approach to control to ensure long‐term eradication of chronic house mouse infestations.
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Chunlu Liu and Yan Li
The rapid and ongoing expansion of urbanised impervious areas could lead to more frequent flood inundation in urban flood-prone regions. Nowadays, urban flood inundation induced…
Abstract
Purpose
The rapid and ongoing expansion of urbanised impervious areas could lead to more frequent flood inundation in urban flood-prone regions. Nowadays, urban flood inundation induced by rainstorm is an expensive natural disaster in many countries. In order to reduce the flooding risk, eco-roof systems (or green roof systems) could be considered as an effective mechanism of mitigating flooding disasters through their rainwater retention capability. However, there is still a lack of examining the stormwater management tool. The purpose of this paper is to evaluate the effects on flooding disaster from extensive green roofs.
Design/methodology/approach
Based on geographical information system (GIS) simulation, this research presents a frame of assessing eco-roof impacts on urban flash floods. The approach addresses both urban rainfall-runoff and underground hydrologic models for traditional impervious and green roofs. Deakin University’s Geelong Waurn Ponds campus is chosen as a study case. GIS technologies are then utilised to visualise and analyse the effects on flood inundation from surface properties of building roofs.
Findings
The results reveal that the eco-roof systems generate varying degrees of mitigation of urban flood inundation with different return period storms.
Originality/value
Although the eco-roof technology is considered as an effective stormwater management tool, it is not commonly adopted and examined in urban floods. This study will bring benefits to urban planners for raising awareness of hazard impacts and to construction technicians for considering disaster mitigation via roof technologies. The approach proposed here could be used for the disaster mitigation in future urban planning.
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Today’s China has striven to exclude street vendors through political campaigns such as “National Sanitary City” and “National Civilized City.” Such campaigns pursue modernity and…
Abstract
Purpose
Today’s China has striven to exclude street vendors through political campaigns such as “National Sanitary City” and “National Civilized City.” Such campaigns pursue modernity and beautiful urban spaces by deeming street vendors to be disorderly, unsanitary, and obsolete. Taking a single Chinese city as a case study, this research analyzes why and how local bureaucratic apparatuses apply rapidly-changing and ambiguous political treatment to street vendors. This research also examines street vendors’ struggles and coping strategies with these ever-changing politics.
Methodology/approach
The data for this study were obtained during a total of ten months of fieldwork, beginning in 2013 and ending in 2016. In-depth interviews were conducted with fifty-one street vendors and six government officials; additionally, the researcher consulted newspaper reports, archives, and relevant official publications.
Findings
First, regarding the governance of street vendors, the local administration has shifted their stance between two distinct patterns – suppression and tolerance – depending on the timing of certain political campaigns. Second, the corruption and laziness of government officials has provided niches for the revival of street vending after campaigns are over, though with limitations. Third, street vendors in China tend to be passive recipients of government suppression, unable to forge effective resistance because of a lack of strong leadership and general organization.
Originality/value
This research will add to the general understanding of the government-vendor relationship by revealing the complexity, uncertainty, and flexibility inherent in interactions between these two groups.
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Weng Hang Kong, Hilary du Cros and Chin-Ee Ong
Drawing upon an analysis of resident and visitor survey data and Macau Government Tourist Office (MGTO) press releases in 2012, the purpose of this paper is to understand the…
Abstract
Purpose
Drawing upon an analysis of resident and visitor survey data and Macau Government Tourist Office (MGTO) press releases in 2012, the purpose of this paper is to understand the tourism destination image for this tourist historic city produced by these three key stakeholder groups in Macau.
Design/methodology/approach
This is achieved using a new stakeholder analysis tool, developed from previous studies, which compares the perspective of the MGTO, the city’s destination marketing organization, with that of its residents and visitors. This study examines the perceptions that residents and visitors have about the general images projected and generated in Macau.
Findings
This research highlights the multiplicity of images and producers of images in Macau.
Originality/value
The lesson from this case study is that public sector agencies need to acknowledge more clearly the tourism planning role of the host community in particular. The possibility of detecting disconnections and misalignments of shared destination imagery by residents and visitors has implications for the public sector in Macau and other destinations in relation to managing and developing a destination and contributes to a greater understanding of stakeholders and sustainable tourism development overall.
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The purpose of this paper is to provide a deeper understanding of the different factors of destination quality in explaining European tourist satisfaction in Nha Trang city, which…
Abstract
Purpose
The purpose of this paper is to provide a deeper understanding of the different factors of destination quality in explaining European tourist satisfaction in Nha Trang city, which has one of the 29 most beautiful bays in the world and more than one million international tourists per year. The authors will also make some recommendations to attract more European visitors to Nha Trang and to increase satisfaction, as measured by their intention to return in the future.
Design/methodology/approach
A sample of 356 European visitors participated in this study. A structural equation modelling was applied in order to test the relationship between the constructs, and to evaluate their reliability and validity.
Findings
The results indicate satisfactory reliability and validity of the constructs and support the five hypotheses within a structural equation modelling. The findings highlight the importance of incorporating the roles of different factors in explaining tourists’ satisfaction. Specially, in some previous studies, the composition of the destination quality such as accommodation, food services, the retail and souvenir shops and destination attractions has a great impact on domestic tourist’s satisfaction. While the study found that the biggest factor affecting European tourist’s satisfaction was the friendliness and hospitality of the local people in Nha Trang city.
Research limitations/implications
Future studies should test the difference in satisfaction with the quality of destinations of European tourists to Nha Trang city. Research sample surveys should be collected in order to the magnitude and priority of key European tourist markets such as Russia, England, France, Spain and Germany. In addition, future studies should include more representative samples in other cities and include both domestic and international visitors. The proposed model intends to combine some components of tourism behaviour dimensions (value, involvement, knowledge, ambivalence, certainty, preference, trust, etc.) to test the satisfaction and destination intentional loyalty within this multidimensional perspective in a tourist destination context. The study has not considered the relationship between the increase of Russian tourists to the Nha Trang city in recent years and the decline of the European tourists (England, France, Spain, and so on). Thus, future studies should extend the model to have a more comprehensive picture about the cultural differences and cultural conflict in explaining the loyalty destination of European tourists.
Practical implications
Based on the research findings, the paper strongly recommends the city government to build an image of Nha Trang with friendly and hospitable people. Schools, tourism companies, and local authorities should pay attention to education and training to raise public awareness for tourism development and respect for tourists. The local government needs to develop activities to help the city residents become the typical citizen in the eyes of European tourists, contributing to the sustainable development of tourism in the city.
Originality/value
This study explores and tests the different factors of destination quality in explaining European tourists’ satisfaction. The research findings confirm that different dimensions of perceived destination quality are important variables to explain European tourist satisfaction.
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Arlindo Neves Madeira, Rosa Isabel Rodrigues, Teresa Palrão and Vasco Ribeiro Santos
Web Summit is an annual technological event which takes place annually in November and has great worldwide impact. The event fits into the MICE (meetings, incentives, conventions…
Abstract
Purpose
Web Summit is an annual technological event which takes place annually in November and has great worldwide impact. The event fits into the MICE (meetings, incentives, conventions and exhibitions) typology and has mega-event proportions, not only due to the number of participants but also in relation to its media coverage. The aim of this study is to analyse the participation of Web Summit participants in leisure activities outside the event, namely regarding entertainment and culture and heritage. It was also intended to know their perception of the city's brand image, according to the participants' age and the number of days they stay in the city.
Design/methodology/approach
This investigation is anchored in a quantitative methodology. Data were collected during the four days of the event from a convenience sample of 410 participants. For this purpose, a 15-item questionnaire was used, specifically designed to meet the study's objectives, assessing three dimensions: entertainment, culture and heritage and brand image.
Findings
Entertainment and culture and heritage positively influence tourists' perception of brand image. It was also possible to ascertain that the age of the tourists and their interest in culture and heritage are correlated. Finally, it was found that tourists' perception of entertainment varies depending on the number of days they stay in Lisbon.
Research limitations/implications
The main limitation of the study is related to the fact that a convenience sample was used in a single destination, which does not allow generalization to other contexts. Therefore, it would be interesting to apply the study in other geographical and cultural contexts, particularly in Rio de Janeiro, where the event will also take place next year (2023).This research contributes to extending the reflection on the role that events play in the brand image of a tourist destination. This study also highlights the importance of understanding consumer behaviour in MICE typology events.
Practical implications
The MICE sector plays an important role in the tourism industry as it constitutes a driving force of the global economy. Thus, it is considered that this research draws attention to the importance of the regions invested in this sector (e.g. expansion of facilities, ease of access to the site). Thus, in practical terms, the findings allow the authorities and the different stakeholders to better understand the impact of the event on the city's image and, at the same time, adapt the services according to the attendees' preferences.
Social implications
Considering the results, the study may have an impact on the organization of tours and events related to local culture and heritage, particularly in old quarters, where there is a greater lack of resources and the standard of living of the inhabitants is more precarious.
Originality/value
This research contributes to extending the reflection on the role that mega-events play in the brand image of a tourist destination. This study also highlights the importance of understanding the behaviour of consumers of different ages in events of the MICE typology, in leisure activities outside the event.
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Chyi-Lu Jang, Luke H.C. Hsiao and Shang-Pao Yeh
A fundamental change in the planning and delivery of new housing projects has taken place in the last years, with the focus shifting towards adding value to projects based on a…
Abstract
A fundamental change in the planning and delivery of new housing projects has taken place in the last years, with the focus shifting towards adding value to projects based on a better understanding of housing preferences. This issue becomes even more critical when it is intended to the provision of affordable houses for low and middle income groups. This paper describes a model designed to help developers and housing users to achieve their expectations regarding quality, affordability and including also reasonable profits. Developed through a “methodological pluralism”, this study identifies people-oriented variables and assumptions. The model was developed based on a case study in the city of Guayaquil-Ecuador, and information obtained from field work research was used to test it. The study examines implications and limitations of the model for inclusion of housing preferences considering local conditions and cultural values. The different parts of the model along with data requirements for each part are described. The paper concludes with findings regarding the identification of most preferred attributes by housing users and the use of alternatives methods to incorporate additional value into projects, translated into more appealing profits for developers and the provision of better and more affordable houses for users.
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