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Article
Publication date: 16 July 2020

Hani Arbabi, Mohammad-Javad Salehi-Taleshi and Kian Ghods

Knowledge management (KM) is regarded as an essential factor in project-based organizations (PBOs), leading to organizational learning across projects. Over recent years…

Abstract

Purpose

Knowledge management (KM) is regarded as an essential factor in project-based organizations (PBOs), leading to organizational learning across projects. Over recent years, most PBOs have inserted project management offices (PMOs) into their hierarchical charts to manage their projects much more coherently. These offices can correspondingly provide KM facilities in PBOs. Thus, this study aimed to analyze the relationship between PMO functions and KM infrastructure, as KM enablers in organizations, in Iranian oil and gas upstream PBOs.

Design/methodology/approach

A two-phase quantitative survey strategy was exercised in this research. The first phase was to investigate the relationship between PMOs and KM infrastructure and to prioritize PMO functions and KM infrastructure based on their existing implementation/establishment status in Iranian oil and gas upstream PBOs. The research participants, identified through the website of the National Iran Oil Company (NIOC), were comprised of 46 oil and gas upstream PBOs which applied for exploration and production (E&P) certificate in Iran in 2016 and 2017. Accordingly, a total number of 46 questionnaires were submitted to the aforementioned companies with a return rate of 41 cases. The second phase was fulfilled questioning 19 Iranian oil and gas industry experts to determine the one-to-one effect of PMO functions on KM infrastructure and to verify the first-phase results.

Findings

The results indicated a strong relationship between PMO functions and KM infrastructure. This relationship was significant with regard to “practice management” and “technical support”, having the most considerable connections with KM infrastructure. According to the first-phase results, the main functions of PMOs in Iranian oil and gas industry were “practice management” and “technical support”. Considering KM infrastructure, “structure” showed the lowest mean value while “culture”, “human resources” and “processes and procedures” obtained the highest scores. The results also demonstrated that PMO functions could lead to more improvements in “processes and procedures”, as a sub-component of KM infrastructure, compared with other sub-components. Furthermore, the oil and gas industry experts believed that “organizational culture” in KM could be shaped by most of PMO functions.

Originality/value

This study fulfilled the need for exploring the relationship between PMO functions and KM since academic literature lacked a thorough investigation, to the best of authors' knowledge, pertaining to the effects of PMO functions on KM development in oil and gas PBOs.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 10
Type: Research Article
ISSN: 0969-9988

Keywords

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Article
Publication date: 30 March 2012

Eric Too

Maintenance management is a core process in infrastructure asset management. Infrastructure organisations must constantly strive to ensure the effectiveness of this…

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2220

Abstract

Purpose

Maintenance management is a core process in infrastructure asset management. Infrastructure organisations must constantly strive to ensure the effectiveness of this process in order to obtain the greatest lifetime value from their infrastructure assets. This paper aims to investigate how infrastructure organisations can enhance the effectiveness of their maintenance management process.

Design/methodology/approach

This study utilised multiple case studies as the research approach. The case organisations were asked to identify the challenges faced in the maintenance process and the approaches they have adopted to overcome these challenges. Analysis of these findings, together with deductive reasoning, leads to the development of the proposed capability needed for effective maintenance management process.

Findings

The case studies reveal that maintenance management is a core process in ensuring that infrastructure assets are optimally and functionally available to support business operations. However, the main challenge is the lack of skilled and experienced personnel to understand and anticipate maintenance requirement. A second challenge is the reduced window of time available to carry out inspection and maintenance works. To overcome these challenges, the case organisations have invested in technologies. However, technologies available to facilitate this process are complex and constantly changing. Consequently, there is a need for infrastructure organisations to develop their technology absorptive capability, i.e. the ability to embrace and capitalise on new technologies to enhance their maintenance management process.

Originality/value

The paper provides an in‐depth analysis of three case studies that reveal that an infrastructure organisation cannot avoid the need to introduce technologies to monitor the condition of its assets and to predict when assets will fail. It suggests that organisations must be proactive in searching for the best technologies for their purpose.

Details

Facilities, vol. 30 no. 5/6
Type: Research Article
ISSN: 0263-2772

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Article
Publication date: 8 July 2011

Daan Schraven, Andreas Hartmann and Geert Dewulf

The aim of this research is to better understand the decisions in infrastructure asset management at public agencies and the challenges of these agencies to improve the…

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2833

Abstract

Purpose

The aim of this research is to better understand the decisions in infrastructure asset management at public agencies and the challenges of these agencies to improve the effectiveness of their decision making.

Design/methodology/approach

Based on a literature review on asset management at public agencies, a case study was used to investigate the decision making of a provincial agency in The Netherlands. A total of 12 semi‐structured interviews with employees of the agency were conducted, amended by an analysis of policy documents, maintenance contracts, inspection reports, and planning documents.

Findings

The research revealed that key challenges to achieving effective infrastructure asset management are: the establishment of alignment between infrastructure objectives, situation and intervention; the formulation of infrastructure objectives; and the management of multiple actors with different interests.

Practical implications

Public agencies should pay more attention to clearly defined infrastructure objectives which are consistent with the agencies' strategic policy goals and interests of multiple stakeholders. That also includes that public agents need to develop new skills and knowledge to cope with the various challenges of effective infrastructure asset management.

Originality/value

The research clustered decisions in infrastructure management into three decision areas and showed that effectiveness of the decision making is constituted through the interrelationship of these areas and depends on clearly defined objectives.

Details

Built Environment Project and Asset Management, vol. 1 no. 1
Type: Research Article
ISSN: 2044-124X

Keywords

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Article
Publication date: 24 September 2021

Odwa Mazele and Christopher Amoah

Infrastructure development and management form the central part of the government's commitment and responsibility to deliver essential services to the communities…

Abstract

Purpose

Infrastructure development and management form the central part of the government's commitment and responsibility to deliver essential services to the communities. However, much focus has been placed on the development aspect, with very little focus on the management and maintenance aspects, causing service delivery problems. This study explores the causes of poor management of immovable municipal infrastructure in South Africa.

Design/methodology/approach

A qualitative approach was adopted; thus, a sample of 15 participants consisting of senior municipal workers, local organizations and forums in Ngqushwa Municipality in Eastern Cape were identified and interviewed. The interview data were analyzed using thematic content analysis to determine the common themes and the frequencies.

Findings

The study's findings indicate numerous causes of poor municipal infrastructure management, including lack of funding, lack of capacity, poor planning and oversight, lack of By-laws, grant dependency and corruption. The municipality's failure to address these issues has resulted in increased service protests, destruction of public property, interruption of services and loss of confidence in municipal administrations.

Research limitations/implications

Although the study concentrated on one municipality, the findings may be applicable to other South African municipalities.

Practical implications

To provide efficient services for the inhabitants to curtail aggravated service delivery protests, there is an urgent need for the municipalities to institute effective measures to manage and maintain the infrastructure that serves the communities.

Originality/value

The study has identified the factors underpinning ineffective management of the municipalities' facilities and the resultant's effects. Thus, the findings will guide the government and the authorities on the infrastructural management strategies for effective service delivery.

Details

Property Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-7472

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Article
Publication date: 8 July 2011

Mohan Kumaraswamy

This paper aims to convey the rationale underpinning this new journal and its timeliness in addressing emerging imperatives in our built environment, to highlight the…

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3176

Abstract

Purpose

This paper aims to convey the rationale underpinning this new journal and its timeliness in addressing emerging imperatives in our built environment, to highlight the range of the papers in this first issue and to encourage readers and potential contributors to join the BEPAM journey, towards improved built infrastructure.

Design/methodology/approach

Drawing attention to the silos within which “project management” research and practice have been largely isolated from those in “asset management”, recent initiatives to bridge this divide are spotlighted, synerigised and built upon.

Findings

A critical need is identified for a niche one‐stop forum to address increasingly important interfaces between project management and asset management of building and civil engineering infrastructure. It is also found to be important to link leading‐edge research to cutting‐edge practice in physical infrastructure development, while empowering and inspiring authors and readers from many relevant disciplines and diverse regions towards synergistic research, development and dissemination.

Originality/value

Articulating the BEPAM vision in supplying the missing link between built environment project management and asset management, this paper aims to attract researchers and practitioners from hitherto compartmentalised sub‐sectors to engage with, learn from and improve each other in a common mission to efficiently deliver and sustain better built infrastructure worldwide.

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Article
Publication date: 8 June 2020

Bingsheng Liu, Bin Xue, Junna Meng, Xingbin Chen and Ting Sun

The sustainable success of infrastructures is becoming a driving force for advancing urbanization globally. However, to achieve infrastructure sustainable success (ISS)…

Abstract

Purpose

The sustainable success of infrastructures is becoming a driving force for advancing urbanization globally. However, to achieve infrastructure sustainable success (ISS), how project management practices (PMPs) play their role remains unexplored in current literature. To this end, an empirical study on whether PMPs play significant impacts on the accomplishment of ISS was conducted.

Design/methodology/approach

This research is based on an empirical survey of domestic and overseas infrastructure projects managed by Chinese companies. 162 data samples were collected and further analyzed deploying structural equation modeling (SEM) on the basis of goal-setting theory. PMP factors derived from the plan-do-check-act (PDCA) ideology, i.e. culture, strategy, implementation and reflection were hypothesized and validated to have direct and indirect relationships with ISS.

Findings

The results of this study indicate that both culture and reflection can directly drive the PMPs toward ISS. Furthermore, it is revealed that by affecting mediator factors of strategy, implementation and reflection, culture is found to present an indirect influence on ISS; by affecting mediator factors of implementation and reflection, Strategy is found to present an indirect influence on ISS and by affecting the mediator factor of reflection, implementation is found to present an indirect influence on ISS.

Originality/value

These findings contribute to the body of knowledge in measuring sustainability success of project management performances by clarifying critical relationships of how PMPs lead to ISS. Prospectively, the outputs of this research will generate informative insights for practitioners to improve their PMPs in the process of pursuing ISS in future infrastructure management practices.

Details

Engineering, Construction and Architectural Management, vol. 27 no. 10
Type: Research Article
ISSN: 0969-9988

Keywords

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Article
Publication date: 14 September 2010

Eric Too and Linda Too

The purpose of this paper is to develop a conceptual framework that can be used to identify capabilities needed in the management of infrastructure assets.

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3068

Abstract

Purpose

The purpose of this paper is to develop a conceptual framework that can be used to identify capabilities needed in the management of infrastructure assets.

Design/methodology/approach

This paper utilises a qualitative approach to analyse secondary data in order to develop a conceptual framework that identifies capabilities for strategic infrastructure asset management.

Findings

In an external business environment that is undergoing rapid change, it is more appropriate to focus on factors internal to the organisation such as resources and capabilities as a basis to develop competitive advantage. However, there is currently very little understanding of the internal capabilities that are appropriate for infrastructure asset management. Therefore, a conceptual framework is needful to guide infrastructure organisations in the identification of capabilities.

Research limitations/implications

This is a conceptual paper and future empirical research should be conducted to validate the propositions made in the paper.

Practical implications

The paper clearly argues the need for infrastructure organisations to adopt a systematic approach to identifying the capabilities needed in the management of strategic infrastructure assets. The discussion on the impact of essential capabilities is useful in providing the impetus for managers who operate in a deregulated infrastructure business landscape to review their existing strategies.

Originality/value

The paper provides a new perspective on how asset managers can create value for their organisations by investing in the relevant capabilities.

Details

Journal of Corporate Real Estate, vol. 12 no. 3
Type: Research Article
ISSN: 1463-001X

Keywords

Abstract

Details

Public-Private Partnerships, Capital Infrastructure Project Investments and Infrastructure Finance
Type: Book
ISBN: 978-1-83909-654-9

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Article
Publication date: 1 February 2016

Ali Mostafavi and Alex Inman

– The purpose of this paper is to explore the pathway toward operationalizing resilience in management of transportation infrastructure.

Abstract

Purpose

The purpose of this paper is to explore the pathway toward operationalizing resilience in management of transportation infrastructure.

Design/methodology/approach

The research approach includes a comprehensive survey of the State Transportation Agencies (STA) in the USA. The information collected from the survey is analyzed using statistical analysis to explore the determinants of operationalizing resilience in transportation infrastructure management.

Findings

The results reveal that the current practices of STA need improvement in terms of pre-disaster vulnerability and exposure analysis as well as pre-disaster retrofit and betterment efforts. A pathway toward this end is identified with the major components being: funding availability, integration of efforts across different units, use of risk and vulnerability assessment approaches, and use of resilience indices.

Practical/implications

The pathway, along with the other findings, enhances the understanding of the status quo, drivers, and barriers toward operationalizing resilience in transportation infrastructure management. Such an understanding is critical for infrastructure agencies to better adapt and enhance the resilience of their assets in response to various stressors such as the impacts of climate change as well as natural disasters.

Originality/value

The study presented in this paper is the first of its kind to identify the pathway toward operationalizing resilience in transportation infrastructure management.

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Article
Publication date: 2 November 2012

Esmaei Shaabani, Heidar Ahmadi and HamidReza Yazdani

The purpose of this paper is to evaluate the effects of infrastructure and strategy of knowledge management on acquisition of core competencies through knowledge management

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1376

Abstract

Purpose

The purpose of this paper is to evaluate the effects of infrastructure and strategy of knowledge management on acquisition of core competencies through knowledge management process in the Iranian automotive industry.

Design/methodology/approach

For collecting primary data a questionnaire was distributed among 1,100 experts in ten companies of the Iranian automotive industry. Then, structural equation modeling was used to measure the relationship among elements of knowledge management and core competencies.

Findings

Findings indicate that knowledge management strategy is directly related to core competencies and there is no significant relationship between knowledge management infrastructure and core competencies. Nevertheless, knowledge management process as a mediator variable affects the relationship between strategy and infrastructure of knowledge management and core competencies indirectly.

Research limitations/implications:

The paper is limited to the Iranian automotive industry. Hence, future studies of the relationship among knowledge management elements and core competencies should be conducted in different countries and industries.

Originality/value

Findings of this research will increase the practical information about a relatively unexplored relationship among strategy and capabilities of knowledge management and core competencies. These findings are valuable for both researchers and managers.

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