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This replication and extension of Hirsch and Gruss examines the impact of spatial density and ambient scent on consumers' spatial perception and anxiety. The paper aims to discuss these issues.

A 2 (spatial density: high, low)×3 (ambient scent: no scent, scent associated with spaciousness, scent associated with enclosed spaces) between-participants experimental design was implemented in a laboratory setting. A pretest determined scent selection and manipulation checks were successful.

Spatial perception was influenced by spatial density, but not ambient scent. Ambient scent and spatial density interacted, such that consumers' anxiety levels significantly increased under conditions of low spatial density combined with an ambient scent associated with spaciousness, and directionally increased under conditions of high spatial density combined with ambient scent associated with enclosed space.

This research was conducted in a laboratory setting in order to increase experimental control. An exploration of the strength of the observed effects in a field (retail) setting would be insightful.

Results of this study suggest that retailers need to consider both spatial density and choice of ambient scent carefully in order to reduce consumers' anxiety levels.

This research is one of the few to consider the impact of spatial density and ambient scent on consumers' anxiety levels. The use of a between-participants design and the experimental manipulation of both spatial density and ambient scent results in a more rigorous test of the scent – anxiety relation observed in previous research.

Wayfinding efficiency is an extremely influential factor to improve users' library interior experience. However, few research has studied the different functions of various wayfinding signages for university library users through mobile visual experiment. To fill this gap, the purpose of this paper is to explore the relationship between university library signage system design and patrons' wayfinding behavior features.

In this article, an eye movement tracking method was introduced to record eye movement data during the wayfinding process of participants in the library interior, targeting the cognition and psychology of library users in the wayfinding signage system. The visual guiding usability of landmarks, informational signages and directional signages were quantitatively tested, and the fixation on the signage system between orientation strategy users and route strategy users was compared. This study also investigated the effects of library users' spatial anxiety and environmental familiarity on their fixation on the area of interest of the wayfinding signage system using the differential test and regression.

This paper observed that informational signage had the best visual navigating competence. The difference of fixation duration and searching duration between patrons used various wayfinding strategies was significant. The informational signage was most attended by the route strategy users, and the orientation strategy users rarely focused on the directional signage. And participants with high anxiety tended to ignore the visually auxiliary function of the landmarks but paid attention to the directional signage. The participants with low anxiety could capture the landmarks that could not be easily found by the route strategy users. And participants less familiar with the environment were more sensitive to the landmarks. Furthermore, this paper offers optimization measures for university library wayfinding signage system, from the perspectives of informational signage understandability improvement, directional signage physical specification design and wayfinding assistant system with automatic landmark technology.

This article adds to the relatively sparse literature on university library user wayfinding experimental study in China. The experimental findings of this paper also have important practical implications for academic libraries' wayfinding system evaluation. The whole process could be seen as a repeatable and standard framework and methodology to inspect university library's wayfinding signage system usability and user wayfinding behavior performance.

Since the appearance of COVID-19 social distancing and staying home have been recommended repeatedly by the governments for disease prevention. As the challenge continues to remain the current study seeks to examine the factors affecting social distancing through space planning and management. More specifically the current study aims to examine the appropriateness of the spatial organization and space configuration of a clubhouse with a linear plan layout in the mitigation of the spread of infections due to serious pandemic COVID-19.

For an enhanced understanding of the impact of spatial arrangements of public spaces plan on the effective implementation of social distancing this study has used the space syntax analysis method. The MPSP clubhouse building in Penang, Malaysia was selected as the case study. The level of permeability and wayfinding were determined in the building plan and were illustrated using photoshop software to depict the interrelation between the indoor spaces and building circulation. Graphs of the depth of space were used to analyze the level of permeability and wayfinding to illustrate the possibility of social distancing in the plan.

The result of the study shows the significant role of proper plan layout design on social distancing. While clear and direct wayfinding can positively be associated with more effective social distancing, the inefficient design of user access, inappropriate locations of multiple entry and exit and indefinite directions of users' inside buildings can impose slight limitations. The average level of permeability might suggest ineffective spatial arrangement, ignoring the needs of spatial segregation. The study further found that the linear plan layouts with proper zoning and effective management strategies can be considered a proper layout to facilitate social distancing and the spread of COVID-19.

The current study is unique in terms of examination of the spatial configuration of linear public spaces plan layout for possible temporary adaptability to curb disease spread during the unexpected advent of a pandemic. Based on researchers' best of knowledge it is the first time that the impact of recreational space design on social distancing has been examined. The study also originally sheds light on the fact that the commonly used guideline for the social distancing of 1–2 m between 2 persons, in reality, is practically inadequate given the nature of the sports activities.

The purpose of this paper is to profile wayfinders into homogeneous sub-groups according to their wayfinding ability, and to investigate the differences between the clusters identified and their evaluations of satisfaction.

This study uses survey data collected in a hospital in the Northern part of Italy. The survey questionnaire assessed the participants’ self-estimation of wayfinding ability in terms of wayfinding competence, wayfinding strategy and wayfinding anxiety, as well as the wayfinder’s satisfaction.

The findings propose that three factors, namely, individual orientation skills, confidence in servicescape elements and anxiety control, contribute to defining wayfinding ability. Based on these factors, cluster analysis reveals three profiles of wayfinders, as follows: the Easy Goings, the Do-it-yourselves and the Insecures. Group differentiation comes from wayfinding ability and customer satisfaction levels.

The results of this study advance the segmentation literature by analyzing different types of wayfinding ability that can lead to different satisfaction levels.

These findings will help service managers improve servicescape design and help them formulate effective targeting strategies.

While previous research outlined the importance of some factors such as gender differences, familiarity with the service environment and cognitive approaches, this study recommends the examination of the profile of visitors to the service setting to allow them to find their way more effectively.

Analysis of architectural space is commonly conducted by examining architectural drawings that project spatial information by means of walls and partitions. To capture the lived experience of space, which is richer than what we can see from drawings, a new method is proposed to quantify the cognitive dimension of space and re-present it as an audible format.

Using an urban vernacular house in Seoul as a case study, this research takes a syntactic approach to quantify one's changing perception through their movement from the main gate to the most private reception room. Based on Luigi Moretti's theory of hollow space, a new method is proposed to measure the level of spatial pressure exerted on a navigating body. The numerical data of spatial pressure are then converted to a sound using musical techniques of the chromatic scale and chorale textures.

Building on Moretti's abstract concept, it has been shown that a rule-based quantification of users' spatial perception is possible. In addition, unlike conventional approaches of treating architecture as a static entity, this study showed an alternative approach to represent it as a sequence of sensorial experience that can be readily converted to a sound of music.

This research developed a quantification method to measure the perception of pressure inside buildings by revisiting Luigi Moretti's theory proposed in 1952. It has been also demonstrated that the visual stimuli in space can be translated into an audible experience. This new method is applicable to a wide range of buildings including important historic architecture.

This paper explores the contextual factors that support the necessity of a diversified curriculum. The author draws on the findings of the author's doctoral research to consider the complexities underpinning the educational narratives of South Asian Muslim women. The paper critically examines South Asian Muslim women's position as migrant daughters and how South Asian Muslim women navigated colonial systems and the practices and behaviours inherent in these. Situated in a racialised inner-city area with a framing by policymakers as one that creates spatial anxiety, participants shared empowered and agentic narratives. These demonstrated a resistance to the othering and stigma that often ensues through stereotyping.

The project adopted a feminist participatory approach and made use of hauntology as both a theoretical and methodological framework. In keeping with this, four participants who had grown up in the area and still lived there were spoken in the form of research conversations, a walking tour and photographs of significant sites.

The paper provides empirical insights into how these four participants encountered education. By frequenting both formal and informal educational settings, these spaces became a crucial third space which alleviated unsettlement though allowing a more embodied occupation with learning. Teachers played a critical role in cultivating appropriate and supportive environments and were described and inferred to be moral agents and figures who assisted participants' navigation of a space, often embodying a more mentor-like disposition. Teachers proved to embody a practical wisdom, acting as anchors for offering spaces in and outside of the classroom that invited occupation and construction. Such spaces at school enabled the encountering of difference through recognising first the similarities with peers. Whether these commonalities were cultural or otherwise, those commonalities provided a firm foundation from which to imagine and push the parameters of the space and identity, and so school was likely another crucial space for hybridity.

The research approach is specific to the context(s), narratives and migratory moment of the participants, and although participants' accounts have been re-storied to honour participants' voices, the accounts may lack generalisability. The paper raises two key implications: first, by recognising educational settings as a third space for students to create a hybrid identity, and second, through familial, community and navigational capitals which have the potential to shift the pedagogical approaches underpinning the conditions created for students.

Pointing out that hybrid identities without the frequenting of space are hauntological is crucial, and hybrid identities cannot reconcile cultural differences because hybrid identities are out of place, and without location, hybrid identities remain troubled and alienated. This is a situation that the author describes as cultural hauntology – a condition which draws on both hybridity and hauntology to illuminate unsettlement long after colonisation. The native culture is never fully banished or forgotten. The native culture exists behind the closed doors of homes, within communities and perhaps even within the demarcation lines of a given geographical area. Cultural hauntology comes about as a deep-seated internal colonisation that appears as traces, marks and murmurs that cannot be deleted. Perhaps what alleviated the extent of what might have been more extreme in cultural hauntology's dissonance, were the teachers, mentors and role models that participants repeatedly referenced as agents that bridged and enabled the participants.

This study aims to examine the relationships among some important factors and perceived personal safety in public places, using Nigerian urban shopping centers as case studies. Following the evidence from previous studies, the present study hypothesizes that individual characteristics influence perceived personal safety in shopping centers, and users’ perceived safety is affected by the shopping centers’ environmental attributes.

Two shopping centers were selected as cases for the study. Systematic sampling technique was used to select participants. Respondents were asked to answer closed-ended questions pertaining to environmental-design satisfaction, socio-economic and demographic characteristics and shopping center use. In total, 784 users participated in the survey. However, only 440 users properly completed the interview: 219 from Aleshinloye and 221 from Gbagi. Environmental design, socio-economic and demographic characteristics and shopping center use are independent variables, whereas perceived safety is a dependent variable. Data were analyzed using descriptive statistics, factor analysis and Man–Whitney U and Kruskal–Wallis tests.

Results show that fear of crime is the most important factor, explaining 28.16 per cent of the total variance in perceived safety. Nevertheless, findings show that demographic factors have a significant impact on perceived safety as well. There is also a strong association between perceived safety and the use of shopping centers, as Aleshinloye, which is perceived safer, has been more frequently used than Gbagi. Furthermore, environmental design appears as a significant factor for perceived safety in shopping centers, as users of Aleshinloye’s facilities have a better perceived safety from crime, better way-finding ability and more environmental-design satisfaction than users of Gbagi.

The study recommends the provisions of design or security precautions that prevent the fear of crime and improve way-finding capacity and environmental-design satisfaction in urban shopping facilities. Specifically, it is important to have environmental security precautions such as closed circuit televisions, good and functional lighting and private security staff, especially for women and the elderly, in urban commercial centers as these precautions could enhance their sense of personal safety.

Previous studies on shopping centers’ security have mainly concentrated on the relationship between fear of crime, perceived safety and associated factors. No studies to date have explored how way-finding ability affects perceived safety of users of shopping centers. This study contributes to the existing literature, revealing way-finding anxiety to be another important dimension of perceived safety in urban shopping centers.

With the high penetration rate of the Internet and the prevalence of social networking sites (SNSs), the negative emotions caused by stressors on SNS have become an important issue worthy of attention. This study explored the relationship between SNS stressors, negative emotions and prosocial behavior, by employing negative emotions as the mediation role and social support as the moderator.

The samples of this study were Facebook users who have used it constantly in the past six months. An online survey was conducted, from which 547 responses were completed, and 525 were valid, for an effective recovery ratio of 95.98%.

Employing the structural equation model (SEM), the findings show that five paths were supported with a good fit. Negative emotions (anxiety and loneliness) have a moderating effect.

This study contributes to the literature by factors divided by negative emotions of anxiety and loneliness from SNS stressors’ perspectives. In addition, this study provides additional support the moderating effect of social support of anxiety on prosocial behavior.

Assistive living technologies provide support for specific activities, transforming a home into a smart home. The purpose of this paper is to present how to design, implement, deploy and install a personalized ambient support system for the elderly suffering from Alzheimer’s disease (AD) and nighttime wandering.

The intervention presented in this paper proceeds in two phases. During the monitoring phase, the system determines the profile of the person with AD, based on nighttime routines. Data are gathered from sensors dispatched in the smart home, coupled with physiological data obtained from sensors worn by the person. Data are then classified to determine engine rules that will provide assistance to the resident to satisfy their needs. During the second phase, smart assistance is provided to the person via environmental cues by triggering rules based on the person’s habits and the activities occurring during night.

The paper develops the architecture of a non-intrusive system that integrates heterogeneous technologies to provide a calm environment during night and limit wandering periods.

The goal is to help people age well at home as long as possible and recover a regular circadian cycle while providing more comfort to the caregiver.

The system presented in this paper offers a calm and personalized environment with music and visual icons to soothe persons with AD and encourage them to go back to bed. It is installed at the patient’s home using wireless technologies.

To explore the experience of a key member of the UK equalities policy‐making elite, interrogating her shift from activist to top‐ranking equalities professional. To focus attention on the under‐explored area of lesbian, gay bisexual and transgender equalities work.

The interview is prefaced with a critical commentary on current UK equalities policy, contextualising the interview discussion, which links personal and collective histories and provides a comparison of equalities work over time.

Angela Mason, while top‐ranking civil servant, continues to claim the label activist. Like a variety of other equalities workers she uses multiple tactics to appeal to different constituents at different times and in different contexts.

This is an interview with one of the key protagonists in the development of UK equalities policies over the last 30 years. It is unique in its focus on the current overhaul of UK equalities policy from an “insider” and in its timing at the interim point of this reorganisation (October 2006).