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The purpose of this paper is to study the relationship between public libraries, literature festivals (litfests) and reading habits in Chennai and Bangalore to understand publishing, reading and the role of public libraries to improve reading and learning among public.

A field visit to select book fairs and litfests in Chennai and Bangalore was undertaken in 2015 and 2016 to collect data. A predesigned questionnaire was used for data collection at the festivals to establish the correlation among the libraries, bookshops, book fairs and litfests. A sample of n = 445 responses were received.

The findings suggest that 47 per cent of the respondents do not have any kind of library membership, and most (n = 154) of the respondents say they own an electronic device for reading. In total, 25 per cent say reading books is one of the top leisure activities, and distance (31.7 per cent) hinders people from visiting libraries for reading. Eighty per cent agree that visiting litfests influences and improves reading habits. Further, 48.4 per cent read books several times a week, and 46.7 per cent read 5-20 books in any given year. In total, 84 per cent agree that there is a significant link between a family’s reading habits and a child’s future attitude toward reading. Also, 74 per cent agree that people who buy books from bookshops also borrow books from libraries and vice versa and endorse the fact that there is a strong relationship between book buyers and library visitors.

Litfests are booming to promote literature in India. There is a lot to be done to promote public libraries as a public good for people in India as a third space for reading, inclusion and diversity. Innovations in social media and networks, information and communication technologies and internet give an opportunity to the library sector to tap the litfest phenomenon to celebrate reading to reach a large section of the society.

This is a unique exploration to connect the stakeholders – policy makers, publishers and libraries – associated with reading, as studies of this nature are rarely reported in India, when print and digital publishing is flourishing.

The purpose of this paper is to analyze the role of public libraries as institutions underpinning a democratic public sphere as reasons legitimizing libraries compared to reasons that are more traditional and the actual use of libraries as public sphere arenas.

A survey of representative samples of the adult population in six countries – Denmark, Sweden, Norway, Germany, Hungary and Switzerland – was undertaken.

Legitimations related to the libraries role as a meeting place and arena for public debate are ranked as the 3 least important out of 12 possible legitimations for upholding a public library service. Libraries are, however, used extensively by the users to access citizenship information and to participate in public sphere relevant meetings.

Few studies have empirically analyzed the role of libraries in upholding a democratic and sustainable public sphere. This study contributes in filling that gap.

The purpose of this paper is to present the first known empirically‐tested model of Employee Based Brand Equity (EBBE). In doing so, it seeks to provide insight into how organisations can not only effectively manage the internal brand building‐process but also, more importantly, appreciate the subsequent employee effects and organisational benefits.

Data were collected via an online survey of 371 employees who work in service organisations, sourced from a market research database list.

Strong support was found for nine out of the ten hypothesised relationships, thus providing strong validation for the proposed model.

The employment of surveys can present data collection problems stemming from such things as lack of willingness to participate on behalf of the respondent, loss of validity when using structured questionnaires, and inherent challenges of wording questions properly. However, in acknowledging these limitations, actions, such as the utilisation of a national database of “opt in” survey participants coupled with the good reliability results and the methodical four‐stage survey design process undertaken, it is suggested that every effort was made to negate the limitations.

Knowledge is gained from empirically validating a model of EBBE: it further enriches the application of traditional brand management techniques; provides a framework for brand communication training; increases organisational understanding of how to engender positive employee actions; and increases the accountability of such an internal investment by identifying measurable organisational benefits that accrue as a result of such efforts.

The paper makes three important contributions: expanding the existing brand equity literature to incorporate a third yet equally relevant perspective, that being the employee; the adoption of a multi‐disciplined approach to addressing a marketing issue and, in doing so, extending beyond the connectionist cognitive psychology view of brand equity to incorporate a contextual/organisation cultural element; and reflecting the perceptions of employees, who are currently under‐represented in the internal brand management literature.

In consideration that the purpose of talent management is to attract and nurture productive employees for the benefit of the hospitality organization, this study aims to examine why employees respond in such favorable ways. Recognizing beneficial employee behavior advances a hospitality organization through their ability to deliver an experience that aligns with the promoted brand promise, inspiration is drawn from both the strategic human resource management as well as the internal brand management literature. The power of this approach is illustrated through a survey of employees of a Latin American restaurant chain with a long-standing policy of values-based recruiting, inclusive talent management and progressive people management practices.

Informed by literature, employee perception of their relationship with the organization (i.e., relationship orientation) and alignment with the brand’s values (i.e., brand fit) were considered drivers of favorable employee attitudes and behavior as a result of hospitality talent management practices. These were hypothesized to positively influence employee confidence and motivation as reflected in organization-based self-esteem (OBSE) and brand motivation, which in turn drive employee brand-aligned behavior. A survey measured the variables of interest with the same employees over two time periods, matched using employees’ identification code, resulting in 199 complete surveys. The structural model was estimated using partial least squares (PLS).

Relationship orientation and brand fit were significant drivers of OBSE and brand motivation, respectively. In turn, they had a significant effect on employee brand-aligned behavior. Model estimation complied with all PLS quality criteria.

Traditional talent management practices that tend to focus on the transactional benefits of the job/career can be strengthened by leveraging strong organizational relationships as well as engagement with the hospitality brand. In turn, employees have the confidence and motivation to exhibit brand-aligned behavior, a path to competitive advantage, which may also act as a buffer helping employees manage the stress of hospitality jobs.

Understanding why employees respond favorably to hospitality talent management practices, beyond simply transactional, monetary reasons, is important to designing relevant and timely initiatives that have the potential to enhance organizational performance.

The purpose of this paper is to explore the interface between Lean strategy and organisational transformation by scrutinising the literature on why Lean strategies fail to be implemented and/or sustained.

As a conceptual and research paper, it develops a hypothesis. It encompasses philosophical discussions and comparative studies of others’ work and Lean thinking alongside its links to the principles, ideology, philosophy and underpinning values. The search involved a total of 1,931 articles spanning across 75 different journals. The content analysis approach suggested by Mayring (2004) was selected.

Successfully implementing Lean is more complex than often recognized within the literature, and the alignment between strategy and organisational transformation is repeatedly not undertaken. The investigation indicates policymakers need to view Lean as an ideology and not simply another process.

This paper addresses the inaccurate representation in the concept of Lean as a strategy. While a major evolution has occurred comprising the inputs perceived as imperative for Lean success, a translucent empathy of its philosophy alongside an acknowledgement of the magnitude of the change and transformation necessary has been comparatively perplexing. This paper has implications for academic scholars of strategy and organisational change, as well as for practitioners seeking to implement organisational change.

Empirical evidence suggests that most Lean strategies struggle. Customers are becoming more demanding, markets are becoming more customised, and product life-cycles getting shorter are dictating that Lean needs to be embraced as an ideology.

The purpose of this paper is to test the relationship between the use of business to business (B2B) e‐commerce enabling technologies and infrastructure, cooperative partnerships between trading partners, firm performance, and a “systems” view of strategy formulation processes.

A structural model has been developed from a survey of Australian companies. This survey covered a broad range of issues relating to the strategic and operational aspects of the use and implementation of B2B e‐commerce technologies.

The data indicate that the process by which organisations formulate their strategic logic is an important determinant of both how resources are selected and deployed, and of business performance. At the same time, it is evident that these same resources are not likely to yield significant benefits without such a process, and in fact that their effectiveness is very much a function of the nature of this process.

This study has been limited to organizations operating in the Australian fast‐moving consumer goods sector. The results therefore need to be read in this context, and it would be useful if these findings could be compared with those from other countries and different industry sectors.

A practical implication of this study is that the nature and strength of the influence of this process are situational, in the case of this research due to the extent of implementation across the supply chain, and to the nature of business activity (or in other words – position in the supply chain).

The importance of these findings for organisations looking to implement e‐commerce related methodologies for the improved management of supply chains is that focusing on developing effective methods for developing strategy can be expected to yield better ultimate performance. This highlights the need to focus on strategy rather than concentrating on the technologies, supporting infrastructures, and trading partner relationships themselves.

To explain the processes involved in rewriting one’s way of understanding phenomenon.

A model for characterizing cognitive conceptions of learning and unlearning is described through a historical, current, and forward thinking approach to understanding content. Ideas for the reorganization of information are proposed alongside application-oriented means of implementing learn over theory in classrooms.

For cognitive development to ensue, we must capitalize on students’ existing knowledge and ways of knowing the world through chance plus selection, piggy-backing, affective boosting/field facilitation, imitation, learning support systems, bias, LC learning, use of spare mental capacity, and the need for coherent self-concept.

Through effective facilitation of their learning, students can hone their skills, recognize their efforts toward their successes, write and rewrite their existing schematic frameworks, develop and maintain positive self-concepts, and advance their systems for understanding their worlds and how to progress to subsequent levels of attainment independently.

Sales and Operations Planning (S & OP) serves as the essential cross-functional process for organizations to match supply in the form of production, inventory, and procurement with customer demand. Given recent studies revealing that S & OP is ineffective for most firms, the purpose of this paper is to investigate the critical antecedents of effective S & OP.

Drawing on agency theory and stewardship theory, the authors develop and test a conceptual model that includes organizational integration, organizational priorities, standardized processes, and organizational engagement. The authors apply partial least squares structural equation modeling of survey data from S & OP practitioners to test the model.

The results confirm the relationships among S & OP antecedents. Organizational integration positively influences a standardized S & OP process, and both the S & OP process and prioritization lead to stronger organizational S & OP engagement. Ultimately, organizational S & OP engagement is positively linked to enhanced operational, market, and profitability outcomes.

The findings create a strong practical foundation for executing S & OP. The results also reveal a formal process for operationalizing the link between organizational integration and firm performance that is espoused but not detailed in existing literature.

Existing research supports the potential performance impacts of S & OP but has yet to validate how to specifically operationalize S & OP.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Information is provided about each source, and the paper discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

This study aims to provide a systematic review of the existing literature on the applications of deep learning (DL) in hospitality, tourism and travel as well as an agenda for future research.

Covering a five-year time span (2017–2021), this study systematically reviews journal articles archived in four academic databases: Emerald Insight, Springer, Wiley Online Library and ScienceDirect. All 159 articles reviewed were characterised using six attributes: publisher, year of publication, country studied, type of value created, application area and future suggestions (and/or limitations).

Five application areas and six challenge areas are identified, which characterise the application of DL in hospitality, tourism and travel. In addition, it is observed that DL is mainly used to develop novel models that are creating business value by forecasting (or projecting) some parameter(s) and promoting better offerings to tourists.

Although a few prior papers have provided a literature review of artificial intelligence in tourism and hospitality, none have drilled-down to the specific area of DL applications within the context of hospitality, tourism and travel.

To the best of the authors’ knowledge, this paper represents the first theoretical review of academic research on DL applications in hospitality, tourism and travel. An integrated framework is proposed to expose future research trajectories wherein scholars can contribute significant value. The exploration of the DL literature has significant implications for industry and practice, given that this, as far as the authors know, is the first systematic review of existing literature in this research area.