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Article
Publication date: 18 July 2016

An empirical study of long-term personal project information management

Klen Copic Pucihar, Matjaž Kljun, John Mariani and Alan John Dix

Personal projects are any kind of projects whose management is left to an individual untrained in project management and is greatly influenced by this individual’s personal…

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Abstract

Purpose

Personal projects are any kind of projects whose management is left to an individual untrained in project management and is greatly influenced by this individual’s personal touch. This includes the majority of knowledge workers who daily manage information relating to several personal projects. The authors have conducted an in-depth qualitative investigation on information management of such projects and the tacit knowledge behind its processes that cannot be found in the organisational structures of current personal information management (PIM) tools (file managers, e-mail clients, web browsers). The purpose of this paper is to reveal and understand project information management practices in details and provide guidelines for personal project management tools.

Design/methodology/approach

Semi-structured interviews similar to that in several other PIM exploratory studies were carried out focusing on project fragmentation, information overlap and project context recreation. In addition, the authors enhanced interviews with sketching approach not yet used to study PIM. Sketches were used for articulating things that were not easily expressed through words, they represented a time stamp of a project context in the projects’ lifetime, uncovered additional tacit knowledge behind project information management not mentioned during the interviews, and were also used to find what they have in common which might be used in prototype designing.

Findings

The paper presents first personal project definition based on the conceptualisations derived from the study. The study revealed that the extensive information fragmentation in the file hierarchy (due to different organisational needs and ease of information access) poses a significant challenge to context recreation besides cross-tool fragmentation so far described in the literature. The study also reveals the division of project information into core and support and emphasises the importance of support information in relation to project goals. Other findings uncover the division of input/output information, project overlaps through information reuse, storytelling and visualising information relations, which could help with user modelling and enhancing project context recreation.

Research limitations/implications

On of the limitations is the group of participants that cannot represent the ideally generalised knowledge worker as there are many different kinds of knowledge workers and they all have different information needs besides different management practices. However, participants of variety of different backgrounds were observed and the authors converged observations into points of project information management similarities across the spectrum of different professions. Nevertheless, its observations and conceptualisations should be repeatable. For one, some of the issues that emerged during this work have been to different extents discussed in other studies.

Practical implications

The empirical findings are used to create guidelines for designing personal project information management tools: support the selective focus on information with the division into core and supportive information; visualise changes in project information space to support narratives for context recreation; overcome fragmentation in the file system with selective unification; visualising project’s information relationship to better understand the complexity of project information space; and support navigating in project information space on two axes: time and between projects (overlaps through information).

Originality/value

The study presents a longitudinal insight into personal project information management. As such it provides a first formal definition of personal project from the information point of view. The method used in the study presented uses a new approach – sketching in which participants externalised and visualised personal information and projects they discussed. The insights derived from the study form design implications for personal project management tools for knowledge workers.

Details

Aslib Journal of Information Management, vol. 68 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/AJIM-02-2016-0022
ISSN: 2050-3806

Keywords

  • Project management
  • Personal information management
  • Information fragmentation
  • Personal projects
  • Project information overlap
  • Project visualization

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Article
Publication date: 28 January 2013

Personal interaction and customer relationship management in project business

Tuija Mainela and Pauliina Ulkuniemi

The purpose of this paper is to examine the role of personal interaction in customer relationship management in the project business. The research question addressed is…

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Abstract

Purpose

The purpose of this paper is to examine the role of personal interaction in customer relationship management in the project business. The research question addressed is: How is personal interaction intertwined with the management of customer relationships in the project business?

Design/methodology/approach

The authors connect an extensive knowledge of personal interactions in industrial business relationships with research on social interaction in the project business to enrich their understanding of customer relationship management in that business. Exploratory case study is used to empirically examine two firms providing project business solutions: one provides highly-tailored technological solutions to the process industry, and the other provides professional engineering services to that same industry.

Findings

The study reveals two specific functions that connect personal interaction with customer relationship management. These two functions explain the importance of personal interaction and disclose the contents of interaction that should be considered in relationship and project management. Furthermore, the authors illustrate how two situational factors influence and are influenced by personal interaction.

Originality/value

The study suggests specific conceptualization of personal interaction as a part of project business management.

Details

Journal of Business & Industrial Marketing, vol. 28 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/08858621311295245
ISSN: 0885-8624

Keywords

  • Customer relationship management, Project management, Business relationships
  • Personal interaction
  • Project marketing
  • Interpersonal relations

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Article
Publication date: 7 August 2007

The work values of Chinese project managers

Shi‐Rui Song and Andrew Gale

The purpose of the research is to investigate project managers' work values and the relationship between the work values of project managers and their competence.

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Abstract

Purpose

The purpose of the research is to investigate project managers' work values and the relationship between the work values of project managers and their competence.

Design/methodology/approach

This research project is based on a category of work‐related values generated from the literature. The authors conducted a web‐based questionnaire survey on Chinese project managers in The People's Republic of China.

Findings

From this research it was found that both experienced and novice Chinese project managers share most work values. However, novice and experienced project managers' differ on work values regarding personal career success and project success. Project management knowledge, project manager's personal attitudes and project manager's work values are all important with respect to project management practice.

Practical implications

The authors recommend that work values are an important dimension in relation to project managers' competence. The understanding of project managers' work values has potential application in the context to competence‐based management development.

Originality/value

This paper furthers understanding on project manager's competence.

Details

Cross Cultural Management: An International Journal, vol. 14 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/13527600710775766
ISSN: 1352-7606

Keywords

  • Work ethic
  • Management attitudes
  • Project management
  • Competences
  • China

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Article
Publication date: 13 September 2011

Understanding project manager identities: a framework for research

Charles Smith

The purpose of the paper is to propose a framework for researching the possibilities for project manager identities: the multiple ways there are of being a performer, as a…

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Abstract

Purpose

The purpose of the paper is to propose a framework for researching the possibilities for project manager identities: the multiple ways there are of being a performer, as a manager, in the world of projects.

Design/methodology/approach

The author's line of enquiry was to seek evidence of project manager identity within real‐life stories told by practitioners, the author's perspective being: that identity is produced through action, that action and identity are framed by social narratives, and that identities and the strategies that create and support them are therefore evident in project stories.

Findings

Two examples are discussed; they validate the proposed research framework, demonstrating how storytellers use their projects as vehicles for the performance of their personal professional “project manager identity”.

Research limitations/implications

The form of the stories is crucial to what their analysis can reveal about identities. The personal stories (narrating the storyteller's own experience) must be, in essence, complete, told by individuals addressing situations that challenge them.

Social implications

The primary purpose of this research is to inform personal learning and educational programmes. An enriched understanding of what it means to be a professional in the project world can enhance the awareness of individuals learning to perform roles, and making choices in this field.

Originality/value

The analysis of stories has been used previously as a research methodology to critique projects and power structures. This paper makes proposals to extend the use of such analysis into the realm of personal identity and its construction.

Details

International Journal of Managing Projects in Business, vol. 4 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/17538371111164074
ISSN: 1753-8378

Keywords

  • Project managers
  • Project actuality
  • Sensemaking
  • Project stories
  • Narrative deconstruction
  • Identity resources
  • Identity performance
  • Rethinking project management
  • Managers
  • Storytelling

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Article
Publication date: 20 November 2017

Civil engineers’ personal values/demographics linkage in project team building

Atilla Damci, David Arditi and Gul Polat

The purpose of this paper is to explore the relationship between civil engineers’ demographics (e.g. age, marital status, education, work experience) and their personal…

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Abstract

Purpose

The purpose of this paper is to explore the relationship between civil engineers’ demographics (e.g. age, marital status, education, work experience) and their personal values. The objective was to predict civil engineers’ personal values based on their demographics.

Design/methodology/approach

A questionnaire survey was administered to civil engineers to collect data on their demographics and their personal values. Statistical analysis was performed to verify whether a significant statistical relationship exists between civil engineers’ demographics and their personal values.

Findings

The most important and the least important personal values were identified for civil engineers. Statistical analysis indicated that civil engineers’ values do vary based on their demographics.

Research limitations/implications

The results of this study cannot be generalized, because individuals’ personal values and demographics are, by definition, local. Location and culture may affect the personal values of civil engineers.

Practical implications

Team leaders normally have access to information about the demographics of the engineers they employ; based on the results of this study, they should be able to predict their personal values, and to make more informed decisions when appointing them to particular positions on project teams.

Originality/value

The research presented in this paper, establishes for the first time, that a linkage exists between civil engineers’ personal values and their demographics, and makes it easier for team leaders to make assignment decisions.

Details

Engineering, Construction and Architectural Management, vol. 24 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/ECAM-08-2016-0182
ISSN: 0969-9988

Keywords

  • Organization
  • Project management
  • Questionnaire survey

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Article
Publication date: 22 July 2020

Normative commitment in an information systems project environment

Nita G. Brooks, Melinda L. Korzaan and Stoney Brooks

This paper builds on previous research in information systems (IS) project management by focusing on key antecedents proposed to play important roles in influencing…

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Abstract

Purpose

This paper builds on previous research in information systems (IS) project management by focusing on key antecedents proposed to play important roles in influencing normative commitment within the IS project environment. The study also further investigates the influence of normative commitment on intentions to continue.

Design/methodology/approach

To collect data for this study, a field survey was administered online, and individuals were selected for participation by a member of upper management from Fortune 500 companies located in the United States. Two-hundred and thirty two (232) survey responses were collected. The model was analyzed using PLS-SEM.

Findings

The results indicated that personal investment, personal responsibility, voluntariness, project-specific self-efficacy and problem-solving competency were all significantly related to normative commitment. Project-specific self-efficacy, problem-solving competency and normative commitment directly influenced intention to continue. Additionally, problem-solving competency moderated both the relationships of project-specific self-efficacy to normative commitment and project-specific self-efficacy to intention to continue. The resulting model explains 63% of intention to continue and 58% of normative commitment.

Originality/value

The findings from this study contribute to commitment theory and enhance one’s understanding of IS project environments by exploring specific antecedents related to developing normative commitment. Additionally, the impact of normative commitment on intention to continue was enhanced by examining key moderating relationships to the model.

Details

International Journal of Managing Projects in Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJMPB-12-2019-0309
ISSN: 1753-8378

Keywords

  • Normative commitment
  • Information systems project
  • Intention to continue

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Article
Publication date: 16 April 2018

Evaluating the effect of motivational dimensions on the construction project managers in Jordan

Mohammed Shurrab, Ghaleb Abbasi and Razan Al Khazaleh

Construction organizations and companies are concerned with the motivational factors of the project managers that influence the project success. Therefore, the purpose of…

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Abstract

Purpose

Construction organizations and companies are concerned with the motivational factors of the project managers that influence the project success. Therefore, the purpose of this paper is to use a questionnaire based on five Likert-scales to identify and investigate the importance of the motivational dimensions on the construction project managers in Jordan

Design/methodology/approach

Therefore, this study aims at using a questionnaire based on five Likert-scales to identify and investigate the importance of the motivational dimensions on the construction project managers in Jordan. The six motivational dimensions were interpersonal interaction, task, general working conditions, empowerment, personal development, and compensation. Hypotheses testing were also developed to study the influence of both the characteristics of the project manager and the characteristic of the project on the motivational dimensions.

Findings

The results showed that the construction project managers in Jordan were motivated more by compensation and personal development. Moreover, the level of education for the project manager was positively related to the motivation by task. It was also noticed that the project manager, who had higher experience, was motivated more by empowerment. The study is valuable in providing important information for the construction organizations in Jordan to actively influence the construction project managers’ motivation.

Originality/value

The urgent needs for increasing project managers’ motivation is the major concern for organizations and companies. Increasing the project managers’ motivation has a major influence on increasing the project success rate and productivity. Construction sector is typically country’s most important asset economically and socially. Currently, no studies were shown to investigate the construction project manager’s motivation in Jordan. This study is, therefore, aims to evaluate the factors that influence the construction project manager’s motivation in Jordan based on content and process motivational theories’ perspectives. This research also utilizes the motivational factors instrument to test its validity in Jordan construction sector.

Details

Engineering, Construction and Architectural Management, vol. 25 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ECAM-01-2017-0001
ISSN: 0969-9988

Keywords

  • Management
  • Construction
  • Questionaire survey

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Book part
Publication date: 10 October 2017

Project Leadership

Hans Mikkelsen and Jens O. Riis

The project manager plays a key role in projects. This chapter first presents five dimensions and aspects of the project management task: (1) manage the project task …

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Abstract

The project manager plays a key role in projects. This chapter first presents five dimensions and aspects of the project management task: (1) manage the project task – developing and implement solutions, (2) manage outwards – cooperating with stakeholders, customers, suppliers, etc., (3) manage inwards – leading the project teams, (4) manage resources – allocating competencies, work force, and facilities, and (5) manage activities – planning and controlling the process, quality, activity, time, resources, economy, and documentation.

Then we will discuss personal leadership and project management competencies. The difference between leadership and administration will be dealt with.

A final section will discuss that top management also leads the project.

Details

Project Management
Type: Book
DOI: https://doi.org/10.1108/978-1-78714-829-120171008
ISBN: 978-1-78714-830-7

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Article
Publication date: 8 May 2018

Developing generic competencies for infrastructure managers in India

Mona N. Shah and Anand Prakash

The purpose of this paper is to develop a model for generic competencies based on lifecycle orientation of projects to support infrastructure managers (IMs) in India.

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Abstract

Purpose

The purpose of this paper is to develop a model for generic competencies based on lifecycle orientation of projects to support infrastructure managers (IMs) in India.

Design/methodology/approach

This study has reviewed literature on competency theories and their advancement of knowledge in management, construction and engineering projects. This study has applied exploratory factor analysis (EFA) to structure generic competencies founded on infrastructure practices in India. Further this study has applied confirmatory factor analysis (CFA) to test for confirmation on emerged dimensionality of the competence construct for IMs in India.

Findings

Using data collected from 175 usable questionnaires of managers serving in infrastructure firms in India for EFA followed by CFA, six generic competencies have been established in the domains of strategic, analytical, personal, managerial, professional and leadership dimensions significantly impacting competent performance.

Research limitations/implications

This study has applied plausibility sampling and it presents only generic competencies for executives working in the infrastructure sector alone.

Practical implications

Due to the growth in number of executives to be employed in infrastructure firms in India, academic institutions in this subcontinent have gained momentum in offering programmes covering the field of infrastructure management. These institutions are believed to be covering domains of strategic, analytical, personal, managerial, professional and leadership dimensions for assuring competent performance of IMs in India.

Social implications

Attention to these generic competencies can help IMs to contribute towards better performance, academic institutions to design curriculum, recruiters to acquire talent and executives to advance professionally.

Originality/value

Extant academic studies relating to generic competencies are available mostly in project and construction domains. There is a paucity of such academic studies in the domain of infrastructure.

Details

International Journal of Managing Projects in Business, vol. 11 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IJMPB-03-2017-0030
ISSN: 1753-8378

Keywords

  • EFA
  • Confirmatory factor analysis
  • CFA
  • Exploratory factor analysis
  • Generic competencies
  • Infrastructure managers

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Article
Publication date: 13 March 2017

Self-leadership change project: the continuation of an ongoing experiential program

James I. Phillips, Dave Kern, Jitendra Tewari, Kenneth E. Jones, Eshwar Prasad Beemraj and Chaitra Ashok Ettigi

The self-leadership change project (SLCP) is an ongoing program for senior level students at a regional university designed to provide hands-on experience in building…

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Abstract

Purpose

The self-leadership change project (SLCP) is an ongoing program for senior level students at a regional university designed to provide hands-on experience in building self-management skills, which is considered a pre-requisite by many leaders and scholars (e.g. Drucker, 1996; Schaetti et al., 2008). The paper aims to discuss this issue.

Design/methodology/approach

Participants (479 undergraduate business students in 26 different classes with two different professors) had from 10 to 16 weeks to complete their SLCP project. A survey to collect the data for this study were provided as a voluntary option to participants who wished to report their SLCP project results.

Findings

A majority of students participating in the projects reported achieving change in targeted behavior, with intentions to continue to utilize the SLCP approach for future “projects.” Additionally, students who successfully completed a SLCP reported that observers noted change in others as a result of the project. Students who received positive feedback from observers reported that they were likely to engage in a self-leadership project in the future.

Research limitations/implications

The data used in the analysis are exclusively self-reported information. The survey and results do not tie to previous studies that measure individuals’ aptitude for self-leadership as an indicator of success and development of self-leadership capabilities. This study offers little in the way of acknowledging or determining the sustainability of changes desired.

Practical implications

The results fully supported the idea that self-leaders influence others.

Social implications

This study providing support for the concept that external leadership begins with self-leadership. Successful self-leadership change prepares an individual for external leadership roles in organizations and society.

Originality/value

The relationship noted in “Practical implications” above has been suggested in the literature, but there have been few studies covering this relationship.

Details

Education + Training, vol. 59 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ET-07-2016-0122
ISSN: 0040-0912

Keywords

  • Self-leadership
  • Observers
  • Personal change
  • Personal vision
  • Self-improvement
  • Self-management skills

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