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Article
Publication date: 11 May 2021

Wenhong Zhou, Linxu Dai, Yujie Zhang and Chuanling Wen

In this study, specific measures adopted by the social media platforms in China supporting personal information management are investigated via surveys targeting such…

Abstract

Purpose

In this study, specific measures adopted by the social media platforms in China supporting personal information management are investigated via surveys targeting such platforms. The purpose of this paper is to find out how social media platforms understand information management, and from which aspects and through what specific methods they provide support for information management, which contributes to understanding the issues and strategies associated with personal information management on social media.

Design/methodology/approach

The dimensions and specific contents of the current platform support provided for information management are clearly defined by performing qualitative text analysis based on the content obtained from 11 platform policies published by five representative Chinese social media platforms.

Findings

How social media platforms support personal information management on creation, collection, utilisation, sharing, storage, protection, removal and modification is identified. By analysing the status quo of support provided by the Chinese social media platform, some issues are proposed for discussion. Improved normative management is required to address the coexistence of multivalued information and management risks. However, the user rights are limited because the platform policies tend to be more focused on the perspective of the social media platform. Furthermore, the platform policy contents regarding information management are incomplete, and the applicability of these policies should be improved.

Originality/value

This study seeks to contribute to personal information management on social media from the perspective of platform support. The perspective from the platforms as the service providers supporting information management also helps identify information management challenges and potential strategies. Furthermore, combining with the personal information management perspective, this study provides a background understanding of information management under a social collaborative framework for platforms, authorities, users and memory institutions.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2020-0249

Details

Online Information Review, vol. 46 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 18 July 2016

Klen Copic Pucihar, Matjaž Kljun, John Mariani and Alan John Dix

Personal projects are any kind of projects whose management is left to an individual untrained in project management and is greatly influenced by this individual’s personal

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Abstract

Purpose

Personal projects are any kind of projects whose management is left to an individual untrained in project management and is greatly influenced by this individual’s personal touch. This includes the majority of knowledge workers who daily manage information relating to several personal projects. The authors have conducted an in-depth qualitative investigation on information management of such projects and the tacit knowledge behind its processes that cannot be found in the organisational structures of current personal information management (PIM) tools (file managers, e-mail clients, web browsers). The purpose of this paper is to reveal and understand project information management practices in details and provide guidelines for personal project management tools.

Design/methodology/approach

Semi-structured interviews similar to that in several other PIM exploratory studies were carried out focusing on project fragmentation, information overlap and project context recreation. In addition, the authors enhanced interviews with sketching approach not yet used to study PIM. Sketches were used for articulating things that were not easily expressed through words, they represented a time stamp of a project context in the projects’ lifetime, uncovered additional tacit knowledge behind project information management not mentioned during the interviews, and were also used to find what they have in common which might be used in prototype designing.

Findings

The paper presents first personal project definition based on the conceptualisations derived from the study. The study revealed that the extensive information fragmentation in the file hierarchy (due to different organisational needs and ease of information access) poses a significant challenge to context recreation besides cross-tool fragmentation so far described in the literature. The study also reveals the division of project information into core and support and emphasises the importance of support information in relation to project goals. Other findings uncover the division of input/output information, project overlaps through information reuse, storytelling and visualising information relations, which could help with user modelling and enhancing project context recreation.

Research limitations/implications

On of the limitations is the group of participants that cannot represent the ideally generalised knowledge worker as there are many different kinds of knowledge workers and they all have different information needs besides different management practices. However, participants of variety of different backgrounds were observed and the authors converged observations into points of project information management similarities across the spectrum of different professions. Nevertheless, its observations and conceptualisations should be repeatable. For one, some of the issues that emerged during this work have been to different extents discussed in other studies.

Practical implications

The empirical findings are used to create guidelines for designing personal project information management tools: support the selective focus on information with the division into core and supportive information; visualise changes in project information space to support narratives for context recreation; overcome fragmentation in the file system with selective unification; visualising project’s information relationship to better understand the complexity of project information space; and support navigating in project information space on two axes: time and between projects (overlaps through information).

Originality/value

The study presents a longitudinal insight into personal project information management. As such it provides a first formal definition of personal project from the information point of view. The method used in the study presented uses a new approach – sketching in which participants externalised and visualised personal information and projects they discussed. The insights derived from the study form design implications for personal project management tools for knowledge workers.

Details

Aslib Journal of Information Management, vol. 68 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 2 November 2015

Xiaomi An, Wenlin Bai, Hepu Deng, Shuyang Sun, Yu Dong, Wenrui Zhong and Jufang Hu

This paper aims to develop a comprehensive concept map to guide adequate protection and effective management of personal information in the provision of networked services…

Abstract

Purpose

This paper aims to develop a comprehensive concept map to guide adequate protection and effective management of personal information in the provision of networked services in China through comprehensively considering the multi-disciplinary perspective of personal information protection and management with respect to their multi-dimensional applications, multi-directional controls and multi-contextual analysis in today’s networked environments. There are different perspectives on what personal information protection and management is about, why and how personal information should be protected and managed in the literature. Little, however, is known about the relationships between these multiple perspectives and their implications to personal information protection and management in the real-world practice.

Design/methodology/approach

A multi-methods approach is adopted in the study, including a comprehensive review of the related literature, a content analysis of the relevant laws, polices, standards, a multi-cases study of the relevant network services providers and an online survey of the Chinese citizens who are the end-users of the networked services to adequately achieve the objective of this study. The concept map building technique is used as a tool for conducting the meta-synthesis of the findings from multiple data resources in the development of a comprehensive concept map for personal information protection and management.

Findings

This study rationalizes the importance of the identification of personal information for adequate protection and effective management. It identifies five perspectives on personal information protection and management, namely, law, economics, sociology, information technology and information resources management for their applications at the organizational level. Five types of personal information are identified in the study for protection and management, namely, identifiable personal information, personal identity information, personal moral right information, personal civil right and interest information and personal business and transaction information. An integrated approach consisting of risk control, security control and users control is proposed for personal information protection and management in the provision of networked services in China. The study shows that not enough attention has been paid to the personal information protection and management from multi-disciplinary perspectives with respect to their multi-dimensional applications, multi-directional controls and multi-contextual analysis in the literature. There is a lack of understanding of what, why and how personal information is protected and managed in real-world practices in China.

Practical implications

The investigation of the issues of personal information protection and management with respect to the relevant laws, polices, standards, networked services and organizations can lead to a better understanding of what, why and how personal information is protected and managed in real-world practices in China. The development of a comprehensive concept map for personal information protection and management can be used as an effective guideline for the formulation and implementation of appropriate strategies and policies in individual organizations for providing their stakeholders with quality-networked services in today’s highly connected network environment in China.

Originality/value

The paper is the first step of a comprehensive study on the protection and management of personal information for the provision of networked services in China. It provides a solid foundation for further research with respect to the personal information protection and management. It is the first of this kind of studies to answer the questions of what types of personal information needed to be protected, why and how they should be protected in conformity with laws, regulations, polices, standards and the needs of networked services and business activities of organizations.

Details

The Electronic Library, vol. 33 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 5 July 2009

Peter Williams, Jeremy Leighton John and Ian Rowland

This paper aims to set out a coherent intellectual framework to help to better understand how people create, organise, manage, use and dispose of their personal digital…

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Abstract

Purpose

This paper aims to set out a coherent intellectual framework to help to better understand how people create, organise, manage, use and dispose of their personal digital archives. The context for this is the increasing volume and diversity of digital information objects being captured and stored by individuals in their personal capacities and the need to find ways to preserve this material for posterity.

Design/methodology/approach

The research presented here is based on literature analysis, the questions having been informed by an earlier series of in‐depth interviews. The approach taken is to synthesise key concepts from the computer science, information management, and archives and records management literatures. Key concepts from the existing literature in computer science, information management, and archives and records management were elicited and synthesised to create a coherent document lifecycle narrative.

Findings

Individuals exhibit great diversity in terms of personal information management and digital archiving practice at just about every point in the digital information cycle: much more so than is the case in formal repositories. Practices exhibited are not always conducive to efficient document management. This represents a very keen challenge for professional curatorial practice.

Practical implications

Little is known about how individuals manage digital information resources in their personal capacity, outside of their corporate or institutional employment. Yet both individuals on their own and professional curators on behalf of repositories are increasingly being faced with the challenge of how to deal with digital media. It is hoped that this paper will contribute to a growing debate in this area.

Originality/value

Personal information management from the perspective of personal digital archives is a surprisingly under‐researched area and the proposed model adopts an archival information lifecycle approach. It seeks to apply and promote an archivally‐oriented personal information management.

Details

Aslib Proceedings, vol. 61 no. 4
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 28 October 2014

Enrico Maria Piras and Alberto Zanutto

Personal Health Record (PHR) systems make possible to integrate data from different sources and circulate them within the illness care and management network. The new…

Abstract

Purpose

Personal Health Record (PHR) systems make possible to integrate data from different sources and circulate them within the illness care and management network. The new arrangements prefigure a redefinition of the relations among healthcare practitioners, patients, and caregivers. The purpose of this paper is to consider the role and the meanings attributed to information when a technical artifact enables new forms of communication within the healthcare management network.

Design/methodology/approach

The authors adopted a qualitative research design, conducting a pre-post analysis on a theoretical sample of patients and of a paediatrics department. The authors selected 12 patients (six females and six males) aged between four and 20 years old.

Findings

The patients were willing to act as “stewards of their own information” (Halamka et al., 2008), but they interpreted this role in terms of restricting access to their information, rather than facilitating its dissemination. In fact, the PHR was symbolized as an instrument to support personal diabetes management but the patients want to preserve their own competence and independent management on the information regarding their “Personal” diseases.

Originality/value

This work highlights two connotation of “Personalinformation. The first is the dimension of the right to the privacy of information when it is believed that it may be used to pass judgement on the patient. The second connotation of “Personal” is the assertion by patients of their competence and autonomy in interpreting the information on the basis of personal knowledge about their diabetes.

Details

Information Technology & People, vol. 27 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 13 February 2017

Che-Hung Liu, Jen Sheng Wang and Ching-Wei Lin

The purpose of this paper is to demonstrate the applications of big data in personal knowledge management (PKM).

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Abstract

Purpose

The purpose of this paper is to demonstrate the applications of big data in personal knowledge management (PKM).

Design/methodology/approach

Five conventional knowledge management dimensions, namely, the value of data, data collection, data storage, data application and data presentation, were applied for integrating big data in the context of PKM.

Findings

This study concludes that time management, computer usage efficiency management, mobile device usage behavior management, health management and browser surfing management are areas where big data can be applied to PKM.

Originality/value

While the literature discusses PKM without considering the impact of big data, this paper aims to extend existing knowledge by demonstrating the application of big data in PKM.

Details

Journal of Knowledge Management, vol. 21 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 22 April 2022

Maja Krtalic and Kingsley T. Ihejirika

This paper explores personal collection management and use in the context of migration. The paper further investigates how migrants use items in personal collections to…

Abstract

Purpose

This paper explores personal collection management and use in the context of migration. The paper further investigates how migrants use items in personal collections to reflect their self-identity and learn about their heritage.

Design/methodology/approach

Interviews were used to collect data from 14 immigrants in New Zealand.

Findings

Findings show how migrants perceive the value of their personal collections, manage their personal collections during migration and use their personal collections as instruments of identity formation, self-awareness, and connections to cultural heritage.

Originality/value

Insights presented in this study increase an understanding of the critical role personal information plays in the migration and integration process.

Details

Journal of Documentation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 7 January 2021

Maja Krtalic

This paper presents findings from a study that explored why and how long-settled immigrants, their descendants and family members seek and use information about their…

Abstract

Purpose

This paper presents findings from a study that explored why and how long-settled immigrants, their descendants and family members seek and use information about their country of origin and how they manage personal information about their cultural heritage legacy.

Design/methodology/approach

15 semi-structured interviews were conducted with participants from the Croatian community in New Zealand.

Findings

The main findings reveal two categories of information needs related to a home country: internally motivated and externally motivated. Information is accessed through a network of family and friends, cultural societies and embassies. These information sources are perceived as reliable and trustworthy, and able to offer an interpretation of information along with access to information. The findings highlight the value of personal collections as information sources and the impact of personal information management practices on preserving and sharing information about one's cultural heritage.

Originality/value

This article contributes to the discussion about information needs and practices of immigrant communities by offering arguments that focus on (1) long-settled immigrants, their descendants and family members, and (2) seeking information about home country culture and heritage, and (3) the role of personal collections and personal information management in maintaining personal cultural heritage. The results of this study may be of use to libraries, archives and museums in designing and offering their services to expatriates of their country and immigrants in their country, and to the wider information management sector developing services in personal information management.

Article
Publication date: 30 July 2019

Nkholedzeni Sidney Netshakhuma

This paper aims to assess the Protection of Personal Information Act (No. 4 of 2013) (POPIA) in South African (SA) universities sector with the objective to formulate code…

Abstract

Purpose

This paper aims to assess the Protection of Personal Information Act (No. 4 of 2013) (POPIA) in South African (SA) universities sector with the objective to formulate code of conduct to improve compliance.

Design/methodology/approach

The case study approach was used in this study. Data were collected using interviews with the SA universities’ representatives during the POPIA consultative workshop.

Findings

The results showed that most of the participants were not aware of the POPIA, lack of collaboration between the legal practitioners, records managers and archivist. Internal control systems with Information Communication Technology (ICT) need to be in in place to provide information integrity and the value of international integrity with regard to the international students and staff.

Research limitations/implications

This paper is based on the first phase of the national consultative workshop with 25 SA public universities held between January and November 2018. The findings of the study are transferable to other sectors like health and infrastructure.

Practical implications

The findings are expected to be instrumental to the formulation of universities’ code of conduct in line with POPIA.

Social implications

The POPIA, if not properly implemented, can contribute to the violation of information integrity of the international students with regard to research and cultural exchange programme. Furthermore, it can affect SA trade relations with the European countries as it is a requirement for non- European countries to comply with the European Union General Data Protection Regulations (GDPR).

Originality/value

This study is useful to ensure consultation of the POPIA. Is also essential for the POPIA to be aligned with the international norms and standards such as GDPR.

Article
Publication date: 27 November 2009

Liana Razmerita, Kathrin Kirchner and Frantisek Sudzina

The purpose of this paper is to discuss new approaches for managing personal knowledge in the Web 2.0 era. The paper questions whether Web 2.0 technologies (social…

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Abstract

Purpose

The purpose of this paper is to discuss new approaches for managing personal knowledge in the Web 2.0 era. The paper questions whether Web 2.0 technologies (social software) are a real panacea for the challenges associated with the management of knowledge. Can Web 2.0 reconcile the conflicting interests of managing organisational knowledge with personal objectives? Does Web 2.0 enable a more effective way of sharing and managing knowledge at the personal level?

Design/methodology/approach

Theoretically deductive with illustrative examples.

Findings

Web 2.0 plays a multifaceted role for communicating, collaborating, sharing and managing knowledge. Web 2.0 enables a new model of personal knowledge management (PKM) that includes formal and informal communication, collaboration and social networking tools. This new PKM model facilitates interaction, collaboration and knowledge exchanges on the web and in organisations.

Practical implications

Based on these findings, professionals and scholars will gain a better understanding of the potential role of Web 2.0 technologies for harnessing and managing personal knowledge. The paper provides concrete examples of how Web 2.0 tools are currently used in organisations.

Originality/value

As Web 2.0 has become integrated in our day‐to‐day activities, there is a need to further understand the relationship between Web 2.0 and PKM.

Details

Online Information Review, vol. 33 no. 6
Type: Research Article
ISSN: 1468-4527

Keywords

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