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Normative commitment in an information systems project environment

Nita G. Brooks (Department of Information Systems and Analytics, Middle Tennessee State University, Murfreesboro, Tennessee, USA)
Melinda L. Korzaan (Department of Information Systems and Analytics, Middle Tennessee State University, Murfreesboro, Tennessee, USA)
Stoney Brooks (Department of Information Systems and Analytics, Middle Tennessee State University, Murfreesboro, Tennessee, USA)

International Journal of Managing Projects in Business

ISSN: 1753-8378

Article publication date: 22 July 2020

Issue publication date: 6 April 2021

211

Abstract

Purpose

This paper builds on previous research in information systems (IS) project management by focusing on key antecedents proposed to play important roles in influencing normative commitment within the IS project environment. The study also further investigates the influence of normative commitment on intentions to continue.

Design/methodology/approach

To collect data for this study, a field survey was administered online, and individuals were selected for participation by a member of upper management from Fortune 500 companies located in the United States. Two-hundred and thirty two (232) survey responses were collected. The model was analyzed using PLS-SEM.

Findings

The results indicated that personal investment, personal responsibility, voluntariness, project-specific self-efficacy and problem-solving competency were all significantly related to normative commitment. Project-specific self-efficacy, problem-solving competency and normative commitment directly influenced intention to continue. Additionally, problem-solving competency moderated both the relationships of project-specific self-efficacy to normative commitment and project-specific self-efficacy to intention to continue. The resulting model explains 63% of intention to continue and 58% of normative commitment.

Originality/value

The findings from this study contribute to commitment theory and enhance one’s understanding of IS project environments by exploring specific antecedents related to developing normative commitment. Additionally, the impact of normative commitment on intention to continue was enhanced by examining key moderating relationships to the model.

Keywords

Citation

Brooks, N.G., Korzaan, M.L. and Brooks, S. (2021), "Normative commitment in an information systems project environment", International Journal of Managing Projects in Business, Vol. 14 No. 3, pp. 563-579. https://doi.org/10.1108/IJMPB-12-2019-0309

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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