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The purpose of this paper is to describe the development, implementation and initial evaluation of the Geriatric Flying Squad's reciprocal referral pathways with emergency responders including New South Wales Ambulance, Police and Fire and Rescue. These innovative pathways and model of care were developed to improve access to multidisciplinary services for vulnerable community dwelling frail older people with the intent of improving health and quality of life outcomes by providing an alternative to hospital admission.

This is a case study describing the review of the Geriatric Flying Squad's referral database and quality improvement initiative to streamline referrals amongst the various emergency responders in the local health district. The implementation and initial evaluation of the project through online survey are further described.

Sustainable cross-sector collaboration can be achieved through building reciprocal pathways between an existing rapid response geriatric outreach service and emergency responders including Ambulance, Police, Fire and Rescue. Historically, emergency services would have transferred this group to the emergency department. These pathways exemplify person-centred care, underpinned by a multidisciplinary, rapid response team, providing an alternative referral pathway for first responders, with the aim of improving whole of health outcomes for frail older people.

Enablers of these pathways include a single point of contact for agencies, extended hours to support referral pathways, education to increase capacity and awareness, comprehensive and timely comprehensive assessment and ongoing case management where required and contemporaneous cross-sector collaboration to meet the medical and psychosocial needs of the client.

The Geriatric Flying Squad reciprocal pathways are a unique model of care with a multi-agency approach to addressing frail older people's whole of health needs.

Marketing; direct sales and networking in marketing.

Undergraduate marketing students.

What are the main problems faced by direct sellers in Mexico within a selling context based on social networking? This case has the objective to approach the difficulties direct sellers face in their operations in order to address potential bottlenecks inhibiting the flow of sales. In the present case, direct sellers expressed openly their personal views about the issues they generally had to deal with in order to survive in a highly competitive market, namely the market of cosmetic and beauty products. The decision of whether to implement changes to improve the flow of sells through the network created by direct sellers would eventually affect direct sellers performance given that they are the final appendix of the selling chain. This case helps to develop a direct seller typology for direct selling success. Accordingly, it highlights the importance of every element participating in a business. Summarizing, it strategically links direct sellers performance with the overall business performance.

The case contributes to the analysis of personality attributes of sellers and the elements affecting market penetration of cosmetic and beauty products. It is also interesting to observe how some foreign brands have become iconic in the local direct selling businesses. This case also contributes to developing tactical competition to strategic planning of marketing of direct selling in emerging markets. Particular learning objectives are as follows: analyse marketing planning from a perspective of decentralization and growth and explore creative possibilities for sustainable growth of this kind of business; stimulate strategic thinking concerning system operation and free bottle necks of selling channels by analysing the effect of system subordination of operations and training to upper levels of vendors; analyse the brand expansion process and loyalty development of customers in a competitive market of products that are sold in network.

Teaching notes are available for educators only. Please contact your library to gain login details or e-mail support@emeraldinsight.com to request teaching notes.

A key challenge found in additive manufacturing is the difficulty to produce components with replicable microstructure and mechanical performance in distinct orientations. This study aims to investigate the influence of build orientation on the fracture toughness of additively manufactured AlSi10Mg specimens.

The AlSi10Mg specimens were manufactured using the selective laser melting (SLM) technology. The fracture toughness was experimentally determined (under ASTM E399-09) using C(T) specimens manufactured in different orientations. The microstructure of the specimens was examined using metallography to determine the effects of grain orientation on fracture toughness.

The fracture toughness magnitude of manufactured specimens ranged between 36 and 50 MPam, which closely matched conventional bulk material and literature values regarding AlSi10Mg components. The C(T) specimens printed in the T-L orientation yielded the highest fracture toughness. The grain orientation and fracture toughness values confirm the anisotropic nature of SLM parts where the T-L-oriented specimen obtained the highest K_IC value. A clear interaction between the melt pool boundaries and micro-slipping during the loading application was observed.

The novelty of this paper consists in elucidating the relationship between grain orientation and fracture toughness of additively manufactured AlSi10Mg specimens because of the anisotropy generated by the different melting pool boundaries and orientations in SLM. The findings show that melt pool boundaries can behave as easier pathways for cracks to propagate and subsequently reduce the fracture toughness of specimens with cracks perpendicular to the build direction.

An experimental and numerical study of thermal profiles of 316 L stainless steel during selective laser melting (SLM) was developed. This study aims to present a novel approach to determine the significance and contribution of thermal numerical modeling enhancement factors of SLM.

Surface and volumetric heat models were proposed to compare the laser interaction with the powder bed and substrate, considering the powder size, absorptance and propagation of the laser energy through the effective depth of the metal layer. The approach consists in evaluating the contribution of the thermal conductivity anisotropic enhancement factors to establish the factors that minimized the error of the predicted results vs the experimental data.

The level of confidence of the carried-out analysis is of 97.8% for the width of the melt pool and of 99.8% for the depth of the melt pool. The enhancement factors of the y and z spatial coordinates influence the most in the predicted melt pool geometry.

Nevertheless, the methodology presented in this study is not limited to 316 L stainless steel and can be applied to any metallic material used for SLM processes.

This study is focused on 316 L stainless steel, which is commonly used in SLM and is considered a durable material for high-temperature, high-corrosion and high-stress situations.

The additive manufacturing (AM) technology is a relatively new technology becoming global. The AM technology may have health benefits when compared to the conventional industrial processes, as the workers avoid extended periods of exposure present in conventional manufacturing.

This study presents a novel approach to determine the significance and contribution of thermal numerical modeling enhancement factors of SLM. It was found that the volumetric heat model and anisotropic enhancement thermal approaches used in the present research, had a good agreement with experimental results.

The purpose of this paper is to contribute to the understanding of the relationship between different types of organizational culture (hierarchical, clan or group, market or rational and adhocratic) and sustainability through three dimensions (economic, environmental and social) in ecotourism businesses in Oaxaca and Chiapas, Mexico.

In this research 80 questionnaires were administered in the form of face-to-face interviews to ecotourism business owners'. Through a discriminant analysis and the theoretical support of the competing values framework (CVF), the prevailing types of culture were identified, and their influence was analysed through a regression analysis.

The results show that ecotourism businesses which are driven by hierarchical culture tend to have a greater focus on economic sustainability, while those businesses with a market or rational culture show a positive and significant influence on environmental sustainability. Likewise, businesses with adhocratic culture achieve sustainability holistically; however, the data reveal that clan or group culture is not associated with social sustainability.

This study offers empirical research that explains the relationship between organizational culture and sustainability. Additionally, it contributes to the study of environmental management issues in the ecotourism sector.

Research on Latina administrative leadership, education, professional development, employment, and retention is limited in the literature. The majority of researchs on Latinas have been conducted in public schools with superintendents and in community colleges with faculty and administrators. Research shows that there are statistically fewer Latina faculty and administrators in higher education than other female ethnic minorities (de los Santos & Vega, 2008). The chapter focuses on Latina presidents and chancellors at Hispanic-serving institutions in the United States excluding Puerto Rico.

In this chapter, we present critical race theory (CRT) with a focus on Latino critical theory (LatCrit) and its impact on Latinx educators, Latinx youth, and Latinx communities. We focus on identity inclusion and Latinidad as a way to increase critical consciousness of educators and Latinx youth, language rights, and feminist pedagogies of resistance. LatCrit frameworks are used as transformational resistance and afford a productive platform for developing critical understandings of the educational experiences of Latinx youth. We discuss relationships and community through the alignment of LatCrit and critical pedagogy and the application of critical theory and community-responsive pedagogy in increasing equitable outcomes in educational settings that support Latinx youth and families. We provide recommendations to address the challenges Latinx youth face and how Latinx educators can continue to support youth through a LatCrit framework, and a summary of possible solutions to consider. We close with some reflection and dialogue questions.

The literature on women of color (WOC) faculty is replete with accounts of marginalization (Balderrama, Texeira, & Valdez, 2006; Benjamin, 1997; Garcia, 2005; John, 1997; Li & Beckett, 2006; McKay, 1997; Reyes, 2005). For instance, Balderrama et al. (2006) explains, “I come from a family of survivors, but I never realized it would come to that in academia …Little did I know I was entering one of the bastions of conservative ideology and practices – a far cry from a meritocracy working for the public good” (Balderrama et al., 2006, p. 224). Concomitantly, the higher education literature extols the presence of race and gender diversity because they are associated with elevated learning outcomes and intercultural engagement (Chang, 2002; Gurin, 1999; Milem & Hakuta, 2002). Therein lies the quandary. Given the importance of illuminating the challenges that WOC face within the academy, how then can that discourse be broadened to include empirical and theoretical claims about the relationship between WOC agency and structural transformation? In other words, how can WOC move beyond or within structural constraints to contribute to the teaching and learning environment? Equally important, how does the presence of WOC encourage a diversity conversation beyond student learning outcomes to one that emphasizes social equity? This chapter intends to participate in these emergent conversations in two ways. First, drawing from an empirical study of Black female faculty, I discuss how the participants contributed to their institutions and how those contributions embody and expand on the following diversity narratives: structural access and climate, learning outcomes, intercultural competencies, and meritocracy. Second, I theoretically expound upon the Black female faculty findings to discuss implications for similarly situated WOC. In all, this chapter demonstrates that difference – a woman of color difference – dislodges reactionary strongholds within the academic enterprise.

This comparative study explored the perceptions of educational stakeholders in Oman and the Philippines concerning children with disabilities and the goals of special education. Stakeholders' perspectives can influence their professional behaviours and attitudes, which, in turn, can profoundly impact children with disabilities who already face numerous challenges. Hence, comprehending the viewpoints of these stakeholders is vital for fostering socially just education for individuals with disabilities.

This study employed a qualitative comparative case study approach with a horizontal comparison strategy, and both convenience and purposeful sampling techniques were used for participant selection. The study involved 53 participants from both countries, including policymakers, teacher educators, in-service teachers and student teachers from general and special education domains. Data were gathered through individual interviews and themes were subsequently discerned via data analysis.

Despite the different cultural and historical contexts and distinct roles of stakeholders in both countries, the results indicate more parallels than disparities in their perceptions. The primary congruence underscored in this research was imperative to critically assess the language and ideology surrounding the goals of special education, such as mainstreaming and normalisation.

Although numerous studies have probed the perceptions of various educational stakeholders concerning children with disabilities and educational goals, there is limited research that encompasses the perspectives of the seven distinct stakeholder groups. The consistency of language usage across both countries and among all stakeholders underscores the need for a rigorous cross-country examination involving all educational participants.