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Article
Publication date: 19 August 2022

Ole Ragnar Norheim Jenssen and Thomas Dillern

To meet physically demanding occupational tasks, reduce occupational stress and work-related injuries and to uphold general health, emergency responders need to maintain a certain…

Abstract

Purpose

To meet physically demanding occupational tasks, reduce occupational stress and work-related injuries and to uphold general health, emergency responders need to maintain a certain level of physical fitness. However, among emergency responders a career-long decreasing physical fitness constitutes a challenge. Based on the self-determination theory (SDT), this study aims to explore if there is any relationship between motivational regulation and physical activity patterns among future emergency responders.

Design/methodology/approach

The study used a survey design including two questionnaires: Sport Motivation Scale-2 (SMS-2) and International Physical Activity Questionnaire–Short Form (IPAQ–SF), and 258 students at the Norwegian Police University College (NPUC) participated.

Findings

The authors’ findings revealed a significant relationship between motivational regulation and physical activity patterns amongst police students. The study reveals the value of the SDT in understanding exercise behaviour and physical activity adherence amongst emergency responders, and moreover, the importance of fostering intrinsic motivation, in the educational institutions, to increase physical activity and physical activity adherence throughout their career.

Originality/value

To the authors’ knowledge, there is limited research which uses the motivation theory to explain the development of physical fitness and health amongst emergency responders. With this approach, this study is something new to this discussion and should be of interest for both educational institutions and authorities managing emergency responders.

Details

International Journal of Emergency Services, vol. 12 no. 1
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 12 July 2013

Holly Carter, John Drury, G. James Rubin, Richard Williams and Richard Amlôt

Effective communication has been recognised as an important issue for the management of incidents involving decontamination; evidence shows that failure to communicate effectively…

Abstract

Purpose

Effective communication has been recognised as an important issue for the management of incidents involving decontamination; evidence shows that failure to communicate effectively may result in increased public anxiety and non‐compliance. This paper aims to examine current provision for communicating with members of the public during decontamination, to facilitate the development of improved responder communication strategies.

Design/methodology/approach

To examine the current provision for communicating with members of the public, the authors reviewed open source decontamination guidance documents for responders, as well as published reports of emergency preparedness exercises involving decontamination.

Findings

The review of decontamination guidance documents showed that specific guidance for professional responders on how to communicate with the public during incidents that involve decontamination could be improved. Similarly, the review of published decontamination exercises shows that a stronger emphasis on communication with members of the public is needed, in addition to the use of exercises to evaluate the effectiveness of communication strategies.

Originality/value

The present research summarises existing evidence relating to how communication strategies employed by responders can shape public responses to decontamination. Analysed alongside current decontamination guidance for emergency responders, this evidence highlights potential gaps in planning for communicating with members of the public during decontamination. It is hoped that this will promote an increased understanding of the importance of communication during these types of incidents, which will in turn facilitate the development of more comprehensive responder communication strategies.

Details

International Journal of Emergency Services, vol. 2 no. 1
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 22 September 2021

Lynda Elias, Genevieve Maiden, Julie Manger and Patricia Reyes

The purpose of this paper is to describe the development, implementation and initial evaluation of the Geriatric Flying Squad's reciprocal referral pathways with emergency

Abstract

Purpose

The purpose of this paper is to describe the development, implementation and initial evaluation of the Geriatric Flying Squad's reciprocal referral pathways with emergency responders including New South Wales Ambulance, Police and Fire and Rescue. These innovative pathways and model of care were developed to improve access to multidisciplinary services for vulnerable community dwelling frail older people with the intent of improving health and quality of life outcomes by providing an alternative to hospital admission.

Design/methodology/approach

This is a case study describing the review of the Geriatric Flying Squad's referral database and quality improvement initiative to streamline referrals amongst the various emergency responders in the local health district. The implementation and initial evaluation of the project through online survey are further described.

Findings

Sustainable cross-sector collaboration can be achieved through building reciprocal pathways between an existing rapid response geriatric outreach service and emergency responders including Ambulance, Police, Fire and Rescue. Historically, emergency services would have transferred this group to the emergency department. These pathways exemplify person-centred care, underpinned by a multidisciplinary, rapid response team, providing an alternative referral pathway for first responders, with the aim of improving whole of health outcomes for frail older people.

Practical implications

Enablers of these pathways include a single point of contact for agencies, extended hours to support referral pathways, education to increase capacity and awareness, comprehensive and timely comprehensive assessment and ongoing case management where required and contemporaneous cross-sector collaboration to meet the medical and psychosocial needs of the client.

Originality/value

The Geriatric Flying Squad reciprocal pathways are a unique model of care with a multi-agency approach to addressing frail older people's whole of health needs.

Details

Journal of Integrated Care, vol. 29 no. 4
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 23 July 2020

David Holdsworth and Adam Zagorecki

Effective Emergency Response Management (ERM) system evaluation is vital to the process of continual improvement within emergency response organizations. The purpose of this paper…

Abstract

Purpose

Effective Emergency Response Management (ERM) system evaluation is vital to the process of continual improvement within emergency response organizations. The purpose of this paper is to investigate if an entire ERM system can be captured and encoded within a standardized framework.

Design/methodology/approach

Employing an exploratory approach the authors apply a mixed methods case study design and inductive reasoning to analyse documentary evidence provided during the inquest into the London Bombings 2005. The authors use content analysis to investigate the nature of ERM system data availability and apply principals of Network Theory to iteratively develop a framework within which data can be encoded.

Findings

The authors find that complex ERM system data can be captured and stored within a standardized framework. The authors present a conceptual framework and multi-stage mixed methods process, the Standardized Emergency Response Incident Evaluation System (SERIES) model, to support data collection, storage and interpretation. The findings demonstrate that ERM system evaluation can benefit from the adoption of a standardized mixed-methods approach employing data transformation and triangulation. The authors also demonstrate the potential of the proposed standardized model, by integrating qualitative and quantitative data, to support interpretation and reporting through the use of appropriate data visualization.

Originality/value

The SERIES model provides a practical tool and procedural guidelines to capture and share vital ERM system data and information across all emergency services. It also presents an opportunity to develop a large comprehensive multi-incident dataset to support academic inquiry and partnership between academics and practitioners.

Details

International Journal of Emergency Services, vol. 9 no. 3
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 20 January 2012

Chandrakantan Subramaniam, Hassan Ali and Faridahwati Mohd Shamsudin

The purpose of this paper is to identify the initial emergency response time of fire fighting teams in Malaysia.

1018

Abstract

Purpose

The purpose of this paper is to identify the initial emergency response time of fire fighting teams in Malaysia.

Design/methodology/approach

In an emergency incident time is of the essence, and the basic philosophy of an emergency response agency is to respond as quickly as possible to minimize the loss of life and property damage. In the current study, emergency response performance refers to team members' speed in responding to emergency situations, which was measured as the time taken for the team members to get to the fire truck from the waiting room in selected fire stations in Malaysia. The data collection period lasted for five months.

Findings

This study found that the overall average initial emergency response time was 84 seconds, while the overall average weighted initial emergency response time was 3.71 seconds per meter. The current study has demonstrated that the average initial emergency response performed by fire fighting teams in Malaysia is apparently better than that reported by previous studies by other emergency responders.

Originality/value

This paper presents empirical evidence of the initial emergency response time of fire fighters in Malaysia, by taking into account the distance traveled by the responders. As such, the performance measure obtained gives a meaningful indicator. The finding of the current study is then compared to emergency response performance by other emergency response agencies in other countries.

Details

International Journal of Public Sector Management, vol. 25 no. 1
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 19 April 2013

Holly Carter, John Drury, G. James Rubin, Richard Williams and Richard Amlôt

Reports from small‐scale incidents in which decontamination was conducted suggest that a successful communication strategy is vital in order to increase public compliance with…

Abstract

Purpose

Reports from small‐scale incidents in which decontamination was conducted suggest that a successful communication strategy is vital in order to increase public compliance with, and reduce public anxiety about, decontamination. However, it has not been possible to examine public behaviour during large scale incidents involving decontamination. The aim of the research reported here was to examine the relationship between people's positive perceptions of responding agencies’ communication strategies and relevant outcome variables, such as level of compliance and level of reassurance, in several field exercises involving mass decontamination.

Design/methodology/approach

Data were collected using feedback questionnaires completed by simulated casualties, which contained items relating to casualties’ perceptions of the success of responding agencies’ communication strategies, their confidence in emergency responders, and their compliance with the decontamination process. Path analysis was used to examine the relationships between variables.

Findings

Results show a significant relationship between responding agencies’ communication strategies, level of public reassurance, and level of public compliance. The relationship between responders’ communication strategies and the outcome variables was partially mediated by public confidence in responders.

Practical implications

Emergency responders should focus on communication with members of the public as a key element of the decontamination process, as failure to do so could result in high levels of anxiety and low levels of compliance among those who are affected.

Originality/value

This research highlights the importance of effective responder communication strategies. Further, findings indicate the value of examining feedback from field exercises in order to facilitate a greater understanding of public experiences of the decontamination process.

Details

Disaster Prevention and Management: An International Journal, vol. 22 no. 2
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 16 January 2023

Andrea M. Headley, Christa Remington, Kaila Witkowski, Santina L. Contreras and Nazife Emel Ganapati

This project specifically aims to examine (1) the individual impact of coronavirus disease 2019 (COVID-19) on first responders, (2) the organizational impact of COVID-19 on first…

Abstract

Purpose

This project specifically aims to examine (1) the individual impact of coronavirus disease 2019 (COVID-19) on first responders, (2) the organizational impact of COVID-19 on first response agencies and (3) policy and organizational response and support efforts to mitigate potentially harmful effects of the pandemic.

Design/methodology/approach

The authors' conducted a mixed-methods analysis, including a review of secondary sources (e.g. government documents, organizational policies and news pieces), state-level policies, encompassing surveys, in-depth semi-structured interviews and PhotoVoice focus groups.

Findings

COVID-19 compounded many of the inherent risks facing first responders and added new stressors. First responders assumed added responsibilities during the pandemic which increased workloads, job-related stress, burnout, distance from the community and first responders' feelings of frustration. Even with personal protective equipment (PPE), first responders faced greater exposure to individuals with COVID-19 and were primarily concerned with transmitting the virus to family members, or other members of the first responders' support networks. State-level COVID-19 policies that were geared toward first responders aimed to improve the first responders' personal lives outside of work and mitigate burnout within the profession. First response agencies adapted to the pandemic by implementing a wide range of measures.

Practical implications

First responders also identified several weaknesses in the first responders' agencies' approach to the pandemic. To prepare for the next public health emergency, first response agencies should proactively train employees, build up the first responders' supplies of equipment and PPE, implement policies to strengthen their workforce (e.g. increase hiring for understaffed positions, reduce turnover and mitigate role abandonment), allow for greater employee autonomy, improve communication between leaders and employees and prioritize employees' mental health, as well as other factors relating to departments' informal culture.

Originality/value

This is one of the largest studies conducted on three types of first responders (police officers, fire firefighters, emergency medical technicians (EMTs) and paramedics) across the United States of America during a public health crisis.

Details

International Journal of Emergency Services, vol. 12 no. 2
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 9 November 2010

Chandrakantan Subramaniam, Hassan Ali and Faridahwati Mohd Shamsudin

The purpose of this paper is to propose a framework for understanding the antecedents of emergency response performance.

1440

Abstract

Purpose

The purpose of this paper is to propose a framework for understanding the antecedents of emergency response performance.

Design/methodology/approach

Emergency response is vital in cases of emergencies, as prompt and speedy services determine the difference between life and death. Emergency responders normatively work in team and in concert to ensure that mitigation efforts can be accomplished to reduce loss of life and property. As such, it is imperative that emergency responders perform tasks at hand as efficiently as possible as a team.

Findings

The paper discusses possible antecedents that determine an emergency response team's performance and offers a conceptual framework based on Robbin's model of group behavior and the existing literature to explain emergency response team performance.

Originality/value

The paper presents an overview on emergency management, antecedents of an emergency response team's performance, and proposes a framework to investigate the antecedents of an emergency response team's performance.

Details

Disaster Prevention and Management: An International Journal, vol. 19 no. 5
Type: Research Article
ISSN: 0965-3562

Keywords

Book part
Publication date: 25 August 2020

Johnrev Guilaran and Hong An Nguyen

Disaster responders play a crucial role in providing aid to individuals and communities following catastrophic events. Being tasked to protect and preserve life and property…

Abstract

Disaster responders play a crucial role in providing aid to individuals and communities following catastrophic events. Being tasked to protect and preserve life and property, these groups of professionals are constantly exposed to various hazards, which puts them at risk of negative mental health consequences. This chapter describes and discusses these mental health effects and interventions for disaster responders in Southeast Asia. The chapter defines who the disaster responders are in Southeast Asian countries. Drawing from the literature, this chapter enumerates the various positive and negative psychological consequences of disaster response, and the risk and protective factors associated with disaster response work. This chapter also describes the different interventions, such as psychological first aid and psychotherapy, following the Inter-agency Standing Committee (IASC) (2007) guidelines on conducting mental health and psychosocial support services (MHPSS), and focusing on the Southeast Asian context. This chapter ends with a discussion of the different challenges of providing MHPSS in Southeast Asia and with some recommendations on how to improve the delivery of these services and the mental health of disaster responders in general.

Details

Resistance, Resilience, and Recovery from Disasters: Perspectives from Southeast Asia
Type: Book
ISBN: 978-1-83909-791-1

Keywords

Article
Publication date: 10 October 2018

Noreen Tehrani and Ian Hesketh

The purpose of this paper is to examine the role that psychological screening and surveillance can take in improving the delivery of psychological support to emergency service…

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Abstract

Purpose

The purpose of this paper is to examine the role that psychological screening and surveillance can take in improving the delivery of psychological support to emergency service responders (ESRs) at a time of increasing demands and complexity.

Design/methodology/approach

The study aims to present and discuss the use of psychological screening and surveillance of trauma exposed emergency service workers.

Findings

The evidence supports the use of psychological screening and surveillance using appropriate validated questionnaires and surveys.

Research limitations/implications

The findings suggest that emergency services should be using psychological screening and surveillance of ESRs in roles where there is high exposure to traumatic stress.

Originality/value

These findings will help emergency service organisations to recognise how psychological screening and surveillance can be used as part of a wider programme of well-being support. This approach can also help them meet their legal health and safety obligations to protect the psychological health and well-being of their ESRs.

Details

International Journal of Emergency Services, vol. 8 no. 1
Type: Research Article
ISSN: 2047-0894

Keywords

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