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The purpose of this paper is to propose a methodology for the engineering of E-maintenance platforms that is based on a value-driven approach.

The methodology assumes that a value-driven engineering approach would help foster technological innovation for maintenance management. Indeed, value-driven engineering could be easily adopted at the business level, with subsequent positive effects on the industrial applications of new information and communication technologies solutions.

The methodology combines a value-driven approach with the engineering in the maintenance scope. The methodology is tested in a manufacturing case to prove its potential to support the engineering of E-maintenance solutions. In particular, the case study concerns the investment in E-maintenance solutions developed in the framework of a Supervisory Control and Data Acquisition system originally implemented for production purposes.

Based on literature research, the paper presents a methodology that is implemented considering three different approaches (business theories, value-driven engineering and maintenance management). The combination of these approaches is novel and overcomes the traditional view of maintenance as an issue evaluated from a cost-benefit perspective.

The purpose of this paper is to present a new disruptive maintenance model based on new technologies.

The approach is carrying out through the impact of the Industry 4.0, Internet of things, big data, virtual reality and additive manufacturing on maintenance.

The findings are that new technologies are an evolutionary challenge that is immediately affecting maintenance engineering. It presents a unique opportunity to make a disruptive evolution of maintenance.

The correct development of Maintenance 4.0 relates to the correct implementation of Industry 4.0.

Maintenance 4.0 will greatly improve the main operating indicators: safety, reliability, availability and cost.

Maintenance 4.0 will contribute to a circular and sustainable economy.

For the first time, a complete new Maintenance Engineering 4.0 model is proposed. The application of the new technologies appears in each specific maintenance process of the product life cycle.

Introduction The design and construction of a major building project by consultants and contractors requires the input of many detailed technical skills. At the time of handover of a completed project, the client must be able to provide or procure a continuing input of all the skills needed to manage and maintain the building and its engineering and other technical facilities.

Over the past decade the education system in the UK has been heavily criticized for its irrelevance to industry. Employers, in particular, have been concerned that the values and products of the system do not meet their requirements. Meeting these requirements presents many challenges and, indeed, raises many fundamental questions about the aims and purposes of education and how it should relate to industry. Although maintenance education in the UK is still in its infancy, the work undertaken at the MIRCE Centre of University of Exeter has demonstrated that education and industry can work closely together to develop programmes which meet the demands for highly skilled and trained maintenance engineers.

This paper demonstrates a multi-criteria analytic hierarchy process (AHP) framework for evaluating and benchmarking maintenance performance in the select agro-based industry.

Initially, 20 maintenance practices (criteria) have been identified after a detailed literature review and discussion with the agro-based industry (sugar, textile and dairy industry) executives. These are then grouped into six maintenance management areas referred to as group criteria. The multi-criteria methodology consists of three steps: criteria identification, hierarchical modeling and data collection and maintenance performance evaluation, and benchmarking. The multi-criteria methodology proposed in this work facilitates two ways of carrying out benchmarking: (1) within the agro-based industry and (2) between the agro-based industry. The methodology has been explained by taking a case example of 45 agro-based industries (18 dairy, 13 sugar and 14 textile) from the western region of India. The sensitivity analysis of the model has been performed to ascertain the robustness of the results.

There is a difference in the maintenance performance across the agro-based industries due to different maintenance practices perceived differently.

The outcome of the model is mainly given by the judgments of the agro-based industry executives. It is also sensitive to any change in the relative importance to the evaluation criteria or the perception about the maintenance performance.

The study contributes in identifying the weakness, if any, by comparing the agro-based industry under investigation with the benchmark factory at three levels, namely, overall performance (factory level), group criteria (maintenance management area level) and criteria (maintenance practice level) allowing further improvement.

The methodology assists in better decision-making and in improving maintenance performance.

This paper aims to explore the expertise level required in various kinds of business knowledge such as regulatory, domain, strategic, operation process and, business process to execute globally distributed software projects for development, re-engineering and maintenance projects in the Indian outsourcing software industry.

This study adopted a questionnaire survey method to collect the expert responses for a knowledge management framework which is suggested in the literature for software development work. The questionnaire survey findings were verified by expert interviews.

The research shows that there is a lot of similarity between re-engineering and maintenance projects for different kinds of business knowledge expertise requirements for execution. The development projects require higher expertise in all the business knowledge for execution.

The research work studies the business knowledge required for the execution of development, re-engineering and maintenance projects in Indian outsourcing software projects. However, the project’s characteristics can vary drastically for a single kind of project. So the study cannot be generalized and instead should be used as a tool for learning.

The research findings can be used by software project managers to get insight into project planning, which can help the division of work between the onsite, offshore team and individual work allocation.

The research is novel as there are very few previous attempts to find the business expertise needed to execute various kinds of software projects in the Indian outsourcing industry.

The implementation of smart maintenance (SM) has greatly benefited facility managers, construction project managers and other stakeholders within the built environment. Unfortunately, its actualization for stakeholders in the built environment in the fourth industrial revolution (4IR) era remains a challenge. To reduce the challenge, this study aims at conducting a bibliometric analysis to unearth the critical success factors supporting SM implementation. The future direction and practice of SM in the construction industry were also explored.

A bibliometric approach was adopted for reviewing articles extracted from the Scopus database. Keywords such as (“smart maintenance“) OR (“intelligent maintenance”) OR (“technological maintenance”) OR (“automated maintenance”) OR (“computerized maintenance”) were used to extract articles from the Scopus database. The studies were restricted between 2006 and 2021 to capture the 4IR era. The initial extracted papers were 1,048; however, 288 papers were selected and analysed using VOSviewer software.

The findings revealed that the critical success factors supporting the implementation of SM in the 4IR era are collaboration, digital twin design, energy management system and decentralized data management system. Regarding the future practice of SM in the 4IR era, it was also revealed that SM is possible to evolve into maintenance 4.0. This will support the autonomous maintenance of infrastructures in the built environment.

The use of a single database contributed to the limitation of the findings from this study.

Despite the limitations, the findings of this study contributed to practice and research by providing stakeholders in the built environment with the direction of SM practice.

Stakeholders in the built environment have clamoured to implement SM in the 4IR era. This study provided the critical success factors for adopting SM, guaranteeing the 4IR era. It also provides the research trends and direction of SM practice.

There is an increasing trend of outsourcing maintenance activities of heavy equipment, including belt conveyor installations. However, there are numerous challenges in maintenance outsourcing. This paper aims to identify and analyze various challenges of outsourcing maintenance activities associated with belt conveyor installations.

This paper identifies maintenance outsourcing challenges of belt conveyor installations through literature review, field visits and expert opinion. An integrated structural hierarchical framework of the identified challenges is developed through analytic hierarchy process and decision-making trial and evaluation laboratory.

The paper has identified eight challenges, namely, attainment of organizational strength by contractors, legal and financial challenges for contractors, attainment of necessary technician skills by contractors, maintenance data acquisition and analysis challenges, facilitation with modern equipment, gadgets and instrumentation, service quality challenges, health, safety and environment-related challenges and spares supply chain management challenges. The segregation of driver and dependent challenges, including their hierarchical framework had been established in this work.

A comprehensive list of challenges and their prioritization in maintenance outsourcing of belt conveyor installations had been established. This will help the organizations who own and operate these installations to make judicious decisions regarding outsourcing maintenance.

This paper significantly contributes to the literature on maintenance outsourcing of heavy machinery installations like a belt conveyor system based on the input of different stakeholders. This study will lead to the development of frameworks for maintenance contractor selection for such installations.

The purpose of this paper is to present a literature review on human factors in aircraft maintenance and to analyze and synthesize the findings in the literature on human factors engineering in aircraft maintenance.

The review adopts a threefold approach: searching and collecting the scientific literature; sorting them on the basis of relevance and applications; and review of the scientific evidences. Broad areas of aircraft maintenance regulations are identified and each area was explored to study the level of scientific growth and publications. Notable theories, models and concepts are being summarized.

Application of human factor principles in aviation spread beyond the technical arena of man-machine interface. The discipline has created a great impact on aircraft design, operations and maintenance. Its applications have percolated into design of aircraft maintenance facilities, task cards and equipment. Human factor concepts are being used for maintenance resource management. The principles are applied to shape the safety behavior and culture in aviation maintenance workplace. Nevertheless, the review unfolds immense potential for future research.

Research outcomes of non-aviation studies are also reviewed and consolidated to extend the applications to the aviation industry.

This review would be a consolidated source of information confining to the physical aspect of human factors engineering in aircraft maintenance. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners.

It brought out the benefits of adopting the principles of human factor engineering in aircraft maintenance. Application of human factor philosophy ensures enhanced safety in air transport, personal safety and well-being of maintenance personnel.

This is a unique review based on aircraft maintenance regulations that are baseline performance standards made mandatory by regulatory authorities. Therefore, the review has been considered to be made on aircraft maintenance regulatory requirements that surpass corporate or competitive strategies in aviation maintenance organization.

The purpose of this study is to investigate the best fleet for a new purchase based on multi-objective optimization on the basis of ratio (MOORA), reference point and multi-MOORA methods. This study further identifies critical parameters for fleet performance monitoring and exploring optimum range of critical parameters using Monte Carlo simulation. At the end of this study, fleet maintenance management and operations have been discussed in the perspectives of risk management.

Fleet categories and fleet performance monitoring parameters have been identified using the literature survey and Delphi method. Further, real-time data has been analyzed using MOORA, reference point and multi-MOORA methods. Taguchi and full factorial design of experiment (DOE) are used to investigate critical parameters for fleet performance monitoring.

Fleet performance monitoring is done based on fuel consumption (FC), CO₂ emission (CE), coolant temperature (CT), fleet rating, revenue generation (RG), fleet utilization, total weight and ambient temperature. MOORA, reference point and multi-MOORA methods suggested the common best alternative for a particular category of the fleet (compact, hatchback and sedan). FC and RG are the critical parameters for monitoring the fleet performance.

The geographical aspects have not been considered for this study.

A pilot run of 300 fleets shows saving of Rs. 2,611,013/- (US$36,264.065), which comprises total maintenance cost [Rs. 1,749,033/- (US$24,292.125)] and FC cost [Rs. 861,980/- (US$11,971.94)] annually.

Reduction in CE (4.83%) creates a positive impact on human health. The reduction in the breakdown maintenance of fleet improves the reliability of fleet services.

This study investigates the most useful parameters for fleet management are FC, CE, CT. Taguchi DOE and full factorial DOE have identified FC and RG as a most critical parameters for fleet health/performance monitoring.