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This paper aims to test whether servant leaders lead followers to socially interact more frequently, closely and personally with peers, and if this social interaction links servant leaders with employees’ personal social capital, both in terms of bonding (networks linking employees of a similar kind) and bridging (networks linking agents of different kinds).

Data were collected from 403 employees from 59 large Spanish hotels. Structural equation modeling was used to test the hypotheses.

The results reveal that servant leadership has a positive effect on bonding and bridging, which is mediated by employees’ social interactions with peers inside and outside their groups, respectively.

The findings suggest that hotel managers should adopt servant leadership to facilitate social interactions at work, thus allowing employees to individually gain personal assets that improve the hotel’s social capital resources.

This is the first study to analyze whether servant leadership shapes personal social capital in business settings. Moreover, it is the first to show the mechanisms (social interactions with peers inside and outside their groups) through which managerial servant leadership encourages this valuable personal asset in hotels.

This paper aims to demonstrate how vulnerable consumer-citizens mobilize social capital following a natural disaster, showing how different forms of social capital contribute to well-being and resilience.

An embedded case study design comparing three different social networks is employed.

Understanding the active role consumer-citizens play in provisioning within social networks provides a deeper understanding of the important mechanisms that explain how different forms of social capital contribute to well-being. The three identified networks demonstrate different structural signatures composed of differing forms of social capital that arise following a natural disaster.

Drawing on social capital theory, this study contributes to advancing transformative service research, providing implications for both theory and practice.

This study is one of the first to empirically compare networks in a natural disaster context, demonstrating the effects of bonding, bridging and linking social capital on well-being and community resilience. This study shows how social network analysis can be used to model network processes and mechanisms. Findings highlight the important role of social provisioning to vulnerable consumer-citizens as an alternate form of consumption.

The purpose of this paper is to analyze the effects of network-based individual social capital on the access of rural households to services.

In the context of development economics, an innovative data collection approach is used to determine network-based social capital. The approach originates from the field of sociology and entails a personal network survey. The authors define four social capital variables according to tie strength and social distance between the respondent and his/her network member.

Social network ties are not homogeneous. The econometric results suggest that social capital with weaker ties in combination with socially distant ties can potentially improve households’ access to rural services.

The empirical survey focusses on a single province in Northern Vietnam. Thus, the main limitation of the micro-study is its regional focus. A more representative sample of the whole country would be desirable to backup the policy recommendation.

The results indicate that access to services in rural Vietnam it still too personalized and subjective. Thus, a thorough review of the access procedures and making them more objective would be better choice. This would also root out a potential alley for corruption and nepotism.

The purpose of this paper is to examine how social capital operated in the lives of 15 respondents from Lalitpur following the massive 1934 Kathmandu Valley earthquake. Based on experiences of the survivors, it attempts to understand how individuals and families utilized their social capital in the aftermath of the earthquake, and rebuild their lives and communities.

This is a qualitative study based on non-structured interviews and discussions with disaster victims on their own locality. Following Padgett's (2008) grounded theory approach, flexible method of data collection is adopted through interactions with respondents and following up on important cues or patterns as additional data emerged.

Participants described a process through which they relied on bonding, bridging and linking social capital in different stages of earthquake response and recovery. Close ties or bonding social capital were important for immediate support, but bridging and linking social capital offered pathways to longer term survival and wider neighbourhood and community revitalization. This paper also discusses how social capital inclusion in pre-disaster communities might be helpful to strengthen their response capacity.

As the study participants were less than ten years old when the earthquake happened, they might have omitted or overlooked some important details about the event. The findings are based not only on participant's own memories, but they also shared stories told by their parents which were the indirect experiences.

This study indicates the potential value and need for including bonding, bridging and linking social capital and traditional social networks in disaster planning. A key outcome related to disaster policy would be what institutional condition or combinations of different dimensions of social capital may serve the public for better disaster response and recovery.

This study has paid attention to how social capital might be useful in disaster risk reduction both in post-disaster phase and in pre-disaster condition which may be rare in disaster studies. It also provides an insight into how community-based disaster management can take into account pre-existing social systems and traditional social networks to build local capacities.

This paper aims to describe the personal information and help networks of people with HIV/AIDS (PHAs) in rural Canada, and to present a research‐based model of how and why these networks developed. This model seeks to consider the roles of PHAs, their family members/friends and formal health systems in network formation.

In‐depth, semi‐structured interviews were conducted with 114 PHAs, their friends/family members (FFs) and formal caregivers in three rural regions of Canada. A network solicitation procedure elicited PHAs' HIV/AIDS information/help networks. Interviews were analyzed qualitatively, and network data were analyzed statistically. Documents describing health systems in each region were also analyzed. Analyses used social capital theory, supplemented by stress/coping and stigma management theories.

PHAs' HIV/AIDS‐related information/help networks emphasized linking and bonding social capital with minimal bridging social capital. This paper presents a model that explains how and why such networks developed. The model shows that networks grew from the actions of PHAs, their FFs and health systems. PHAs experienced considerable stress, which led them to develop information/help networks to cope with HIV/AIDS – both individually and collaboratively. Because of stigmatization, many PHAs disclosed their illness selectively, thus constraining the size and composition of their networks. Health system actors created network‐building opportunities for PHAs by providing them with care, referrals and support programs.

This study describes and explains an understudied type of information behavior: information/help network development at individual, group and institutional levels. As such, it illuminates the complex dynamics that made individual acts of interpersonal information acquisition and sharing possible.

This paper seeks to examine how dense and cohesive social networks can lead to pioneering. In this sense, the specific aim of this study is to analyse the mediating role placed by marketing and technological capabilities to explain the link among the structural social capital and the pioneering.

Focusing on a sample of 224 companies from the Spanish footwear industry, the authors used partial least squares (PLS) with PLS‐Graph software to analyse data.

The obtained results show how those firms with a dense and strong social network tend to develop pioneering. In this sense, a positive and significant relationship is found between structural social capital and pioneering. Furthermore, a strong positive relationship is found between structural social capital and marketing and technological capabilities, and of both kinds of capabilities with pioneering. The study also finds that the significant relationship between structural social capital and pioneering disappears under the effect of a firm's capabilities.

This study develops a cross‐sectional and non‐longitudinal approach. In any case, it is clear that the cross‐sectional approach of the study suffices for the proposed aims, having already been put to good use in other studies on entry timing.

It is demonstrated how in mature industries such as the footwear industry, albeit unhampered by strong entry and imitation barriers, marketing and technological capabilities position barriers can be established, which favour a firm's expectations of obtaining FMAs.

This study provides theoretical linkages between concepts of several theoretical approaches, social capital, RBV and the FMAs approach.

Culture and cultural heritage are usually included in the general discussions on the construction of social capital and its impact on socio‐economic development. Despite that, it seems that there has not been enough in‐depth reflection on the typology and diversity of possible links between heritage and social capital. The purpose of this paper is to focus on an important aspect of heritage impact – its role in creating and enhancing social capital.

The aim of the article is to explain in what ways cultural heritage may constitute a tool, medium or space for enhancing and developing this type of capital. Though the text is mainly of theoretical character, conceptual statements are illustrated with selected cases from Great Britain and Poland, countries which differ significantly with respect to the level of social trust and involvement of residents in non‐governmental organisations, yet both reflect well the broad array of impacts of heritage on social capital.

The article indicates myriad impacts of tangible and intangible cultural heritage on social capital. It points to significant potential of heritage in terms of providing places of encounters and community hubs, sites of social integration and inclusion, functioning as a source of identity and local pride as well as being a reason for common actions, activities of NGOs and volunteers. Attention is paid also to the possible negative effects of heritage on social capital.

It seems necessary to include this aspect of heritage impact in policy making, not only in the field of culture and monument protection but also in other spheres, taking into account both positive and negative potential of cultural heritage with respect to social capital.

The article focuses on an important social aspect of heritage impact in the local and regional context, which should be taken into account by managers of heritage institutions and sites.

A new, coherent typology of impacts and links between heritage and social capital is proposed, which may be useful to different level public authorities and organizations and also helpful to practitioners in the field of heritage management, with respect to social implications of heritage projects and activities conducted by them.

The purpose of this study is to evaluate how social capital is developed in a third sector organisation based in the north-west of England, a small food cooperative run by volunteers. Social capital comprises the bonds, bridges and linkages that hold together societal members, and it can be considered to be a precursor of economic capital.

Qualitative data were collected through interviews with key informants, observations and documents. Data were analysed using either a template or a thematic analysis to identify aspects of social capital development.

A model of the interactions between and within the three main stakeholder groups involved in the cooperative is presented. This model shows how these interactions can develop social capital, and it discusses how potential deficits in social capital can occur.

The findings have practical and theoretical implications, in that they may better equip third-sector organisations to understand how social capital is developed.

This is one of few practical studies of social capital development in a social enterprise and provides valuable insights into the processes by which this is done.

Whole-school approaches emphasising pupil participation are recognised as being conducive for building social capital, yet how participatory health educational processes relate to different types of social capital remains unclear. The purpose of this paper is to explore which mechanisms within a participatory health educational process influence social capital and collective actions in the school context, and to discuss children’s agency in such processes.

A multiple case study design, with the Danish “We Act – Together for Health” intervention, considered as an instrumental case regarding participatory health educational processes for children, principally since it applied the participatory Investigation–Vision–Action–Change (IVAC) methodology. The paper is based on a theory-driven, abductive research strategy. Qualitative methods, including focus group interviews with children, semi-structured interviews with teachers and school principals, and participant observation were used.

The study’s conceptual framework, which elucidates several mechanisms that interact with types of social capital and collective actions within the school setting, indicates that working with child participation through the IVAC methodology can influence types of social capital and collective actions. It also emphasises children’s limited agency in terms of affecting bridging and linking social capital, norms of reciprocity and collective actions without sufficient support mechanisms at the school and class levels.

The study provides a novel comprehensive conceptual framework identifying the specific mechanisms at different levels that influence social capital and collective actions.