Search results

While public libraries are well-established as a place to borrow books and use reference materials, they are less recognized for the services and programs they offer to their local communities. These programs and services often directly or indirectly impact the health of patrons and the larger community.

While some public libraries offer programs that address patron health in collaboration with other health professionals, such as those at local universities, public health departments, and other health-related organizations, these collaborations are often informal, offered for an indefinite period of time, and rely on finite funding. While public health professionals and organizations are often overlooked in public library collaborations, they are a natural fit for collaboration.

As public libraries serve the needs of vital and often vulnerable members of our communities, it is important to build sustainable community partnerships when offering programs and services that impact patron health. This will not only identify organizations committed to improving the health of these populations and those that provide reliable resources; it will also streamline information and provide consistent information to identify safe and reliable resources on social media, the internet, and in the community.

This chapter serves as a reflective narrative which explores how public libraries and community organizations can collaborate, identifies anticipated challenges, and describes considerations and strategies for addressing these challenges. The ultimate goal is to identify how libraries can expand the depth and breadth of both library services and public health organizations to sustainably improve the health of the local community.

According to the UN High Commission on Refugees, over 82 million people are currently displaced globally and of those nearly 25 million are refugees. Every community in the United States – urban, suburban, and rural – is shaped by newcomers seeking safety, opportunity, and self-improvement. Libraries are often the place that feels most welcoming to refugees and newcomers, making them well positioned to offer relevant and impactful programs and services to these communities. Using the International Federation of Library Associations’ (IFLA) conceptual rubric of sanctuary, storehouse, gateway, and bridge, my research explores a variety of programs and services deployed by libraries to address the needs of refugee and newcomer populations. Based on fieldwork in the United States, the Netherlands, and Germany, this chapter describes how libraries impact refugees and newcomers in decisive and meaningful ways. From informal gatherings to national government collaborations of digital content, libraries provide an array of compassionate, effective, scalable interventions for newcomers. Such interventions also positively impact the non-displaced communities in which they operate, fostering deeper connections between newcomers and their communities. Library services to refugees and newcomers provide a broad collective impact in the global crisis of displacement and belonging.

LGBTQIA+ community members have a history of viewing public libraries as safe spaces. Having this resource is especially important as public policy has shifted away from supporting the LGBTQIA+ community. In this chapter, hear how public libraries have responded to this need. Learn about innovative programming and responsive policies which serve the needs of a wide swath of the LGBTQIA+ community. Discover how libraries can be even more impactful in the lives of the LGBTQIA+ community through a refinement of services, policies, procedures, and collective action.

Explore how library pride recognition is meaningful to the LGBTQIA+ community but needs expansion throughout the year and a more intersectional and inclusive approach. Learn the steps libraries have taken to support youth members of the LBTQIA+ community, from programming to innovative use of technology during pandemic isolation. Discover the importance of using and normalizing pronouns. Hear how my experiences as a public library worker, leader, and member of the LGBTQIA+ community impacted the work done in my libraries. Discover how public libraries can become more inclusive for LGBTQIA+ employees.

Re-think how public libraries can create welcoming spaces and environments for the LGBTQIA+ community. Discover how communities have embraced LGBTQIA+ programming and innovative certification programs to create spaces for and relationships with the LGBTQIA+ community. Consider how LGBTQIA+ equity work fits into the 17 Goals of the United Nations to create a better world for everyone. Discover areas for impact and future growth as public libraries work toward creating meaningful relationships with the LGBTQIA+ community.

Gunungkidul Public Library in Yogyakarta, Indonesia, provides not only reading materials, but also a place to develop the community to produce various products to sell. The librarians in Gunungkidul have been holding various training sessions for the community – from how to make food and beverages to online marketing and preserving and reviving tradition and culture in their community. The librarians train the community to practice making various local products in the library and then the community and the librarians make and sell the products in the library and other places, including online markets. The products they make vary from cassava crackers to herbal medicine and from batik clothes to t-shirts. They also revived traditional choirs that had never been conducted for years. The librarians sometimes also invite experts or any skillful persons to train the community. Within the last two years, due to the COVID-19 pandemic, the training programs were moved to some rural libraries. The librarians hold the training in rural libraries instead of the county library in order to avoid the crowd during the pandemic. Luckily the moving from the county public library to rural libraries has made more people engage in the library activities. The communities are enthusiastic to take part as they do not need to go too far away from their homes and they feel excited to learn and practice making products in the library as they can have more income.

This chapter presents a preliminary model that frames public library workers as the foundations of how public libraries help build and support sustainable communities in the twenty-first century, particularly in the United States, specifically in rural America. For public libraries to continue to be key partners in sustaining their communities, and in supporting the United Nations’ (UN) Sustainable Development Goals (SDGs), it is essential that public library work be valued, visible, and sustained over time. The UN defines sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Four studies of public library work during the COVID-19 pandemic found that public library workers are facing challenges in both meeting their own needs and meeting the needs of their communities. That finding led to a consideration of what is needed to place public library work at the center of sustainable thinking. Sustaining library workers will strengthen the library as a community hub, and help those workers in turn sustain community relationships necessary for the work of the library. These, in turn, will contribute to more sustainable communities.

Public libraries are incubators for collective action in the knowledge economy. As three case studies from the United States and Singapore demonstrate, public libraries can serve as influential champions that garner financial resources, communicate an urgent need for change, and respond to the unmet information and economic needs of marginalized individuals and communities. In the Raise Up Radio (RUR) case, public librarians engaged schools, museums, youth, and families in rural communities to develop and deliver STEM (science, technology, engineering, and math) content over local radio stations. In collaboration with organizational partners, RUR librarians created a model for library-community-radio projects for the rural United States. In the What Health Looks Like (WHLL) case, public librarians engaged senior citizens in discussions of health and the creation of health comics. In partnership with an interdisciplinary health research team, WHLL librarians developed a pilot for library-community-public health projects aimed at information dissemination and health narrative generation. In the Singapore shopping mall libraries case, the National Library Board (NLB) created public libraries in commercial spaces serving working families, senior citizens, and the Chinese community. The NLB developed an exportable model for locating information centers in convenient, popular, and useful business spaces. These case studies demonstrate how libraries are nodes in the knowledge economy, providing vital services such as preservation of cultural heritage, technology education, community outreach, information access, and services to working families, small- and medium-size businesses, and other patrons. In the years to come, public libraries will be called upon to respond to shifting social norms, inequitable opportunities, emergencies and disasters, and information asymmetries. As the cases of RUR, WHLL, and the shopping mall libraries show, public librarians have the vision and capacities to serve as influential champions for collective action to solve complex problems and foster sustainable development and equitable participation in the knowledge economy.

This reflective chapter examines recent trends in social work–public library partnerships. The chapter begins by framing interprofessional collaboration between social work and public libraries as a vehicle for the collective impact that can create lasting and sustainable change in communities. Next in the chapter is an overview of the current state of public libraries’ capacity to support individuals in crisis through community partnerships. Next is a description on how interprofessional collaboration can support public libraries in general and the importance of collaboration with social work more specifically. A presentation of the existing models of public library–social work partnerships and their impact on the role of public libraries in their communities follows, with a discussion of the services provided by public libraries, and how partnerships might change the nature of social work practice. Finally, the chapter concludes with a discussion of the barriers and challenges to these partnerships with an eye toward the future of such partnerships and developing their capacity to enhance the health and wellbeing of their patrons, and the safety and resilience of their cities and communities.

In the context of the risks inherent in global warming, public libraries can partner with each other, community-based environmental groups and/or other institutions to enhance community resilience and sustainability. This chapter presents a case study of an ongoing experiment to address this opportunityand challenge. In April 2021, six Western MA libraries formed a collaborative in conjunction with a local citizens’ group, Voices for Climate [V4C], to expand public education opportunities relating to understanding, mitigating, and adapting to climate change. In its initial year, this effort yielded 13 separate programs serving more than 110 patrons, all within the 7 days of Climate Preparedness Week, a state-wide program held annually. Subsequently, this Pioneer Valley Library Collaborative [PVLC] has grown to 10 library partners and continues its close alliance with V4C. In describing the programs offered in the first year, the challenges met, limitations encountered, and lessons learned, the chapter provides one model for how libraries can jointly choose to become hubs of climate conversation and education as a means to promote their communities’ quality of life, sustainability, and resilience.

Heritage buildings often stand as a reminder of power structures. In urban streetscapes, they can represent particular values and views of the world such as colonial conquest, hegemonic power relations, or social hierarchies. The changing use of some heritage buildings, however, alongside the changing remit of libraries in Ireland, may offer scope for radical acts of inclusion for diverse populations. One such building is considered here, the Waterford Central City Library, originally a Carnegie library, which is situated at the social and cultural centre of the city. This chapter reflects on the changing use of space in iconic buildings, the changing remit of public libraries in Ireland, and the potential of city centre buildings to be diverse spaces which facilitate inclusive community building.