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Article
Publication date: 1 December 1997

Titus Oshagbemi

Several articles have reported and discussed the job satisfaction and dissatisfaction of workers in miscellaneous organizations. However, very few empirically‐supported…

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16537

Abstract

Several articles have reported and discussed the job satisfaction and dissatisfaction of workers in miscellaneous organizations. However, very few empirically‐supported explanations have been given to explain job satisfaction or dissatisfaction. Probes into explanations for job satisfaction and dissatisfaction in higher education using content analytical methodologies. Finds that teaching and research‐related activities contribute significantly to both job satisfaction and dissatisfaction of university teachers. Finds also that several miscellaneous dimensions of the jobs of the workers, such as relative job security and changes in university funding mechanisms, contribute to satisfaction and dissatisfaction respectively. Discusses these findings in the light of the two‐factor theory and the situational occurrences theory of job satisfaction.

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Education + Training, vol. 39 no. 9
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 2 May 2008

Paul Bowen and Keith Cattell

The purpose of this paper is to report on the significance of the relationship between job satisfaction experienced by South African quantity surveyors and demographic…

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4615

Abstract

Purpose

The purpose of this paper is to report on the significance of the relationship between job satisfaction experienced by South African quantity surveyors and demographic factors, workplace characteristics, choice of career, and instances of harassment and discrimination at work.

Design/methodology/approach

Data were obtained via a web‐based national questionnaire survey of the registered quantity surveyors. The results were analysed in order to establish the degree of significance between perceived levels of job satisfaction and the identified factors.

Findings

Demographic factors found to have a significant relationship with job satisfaction are gender and race. Workplace characteristics such as feelings of personal satisfaction, recognition, the opportunity to undertake challenging work and non‐repetitive work, the degree of supervision, participation in decision making, and the opportunity for social interaction at work were found to be significantly associated with job satisfaction. Significant career choice factors include the fulfilment of career expectations, a willingness to choose the same career again, and a willingness to recommend the career to others. Discrimination on the basis of gender and religious affiliation were found to have a significant relationship with job satisfaction.

Originality/value

Little is known about the job satisfaction of design team professionals, particularly quantity surveyors. The findings provide indicators for managers of quantity surveying practices to facilitate improved job satisfaction amongst professional staff.

Details

Engineering, Construction and Architectural Management, vol. 15 no. 3
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 1 November 2003

Shah Jalal Sarker, Alf Crossman and Parkpoom Chinmeteepituck

Earlier studies suggest age is positively associated with job satisfaction, while others use length of service, or tenure, as a predictor of job satisfaction levels. This…

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10467

Abstract

Earlier studies suggest age is positively associated with job satisfaction, while others use length of service, or tenure, as a predictor of job satisfaction levels. This article examines whether age and tenure are individual determinants of satisfaction, or whether there is an interaction between the two. The results indicate that employee age is not significantly associated with overall job satisfaction level, but that tenure is. There is also significant relationship between tenure and facets of satisfaction (job, pay and fringe benefits), but the effect of tenure on satisfaction is significantly modified by age.

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Journal of Managerial Psychology, vol. 18 no. 7
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 January 1993

Kong Beng Ang, Chye Tee Goh and Hian Chye Koh

Analyses the effects of age on the level of job satisfaction ofaccountants in Singapore. Four categories of accountants namely,government auditors, internal auditors…

Abstract

Analyses the effects of age on the level of job satisfaction of accountants in Singapore. Four categories of accountants namely, government auditors, internal auditors, non‐auditor accountants, and external auditors were identified according to the nature of work performed by each, i.e. job‐type. Results of a three‐way analysis of variance (ANOVA) show that both age and job type, taken individually, have a direct significant effect on job satisfaction. In addition, there is also an interaction effect between age and job‐type on job satisfaction. In general, older accountants are more satisfied with their jobs than their younger counterparts. However their satisfaction increases at varying rates depending on their job types.

Details

Personnel Review, vol. 22 no. 1
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 1 January 2006

Noorliza Karia and Muhammad Hasmi Abu Hassan Asaari

The purpose of this paper is to examine the impact of total quality management (TQM) practices on employees' work‐related attitudes, such as job involvement, job

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12747

Abstract

Purpose

The purpose of this paper is to examine the impact of total quality management (TQM) practices on employees' work‐related attitudes, such as job involvement, job satisfaction, career satisfaction, and organizational commitment.

Design/methodology/approach

The paper proposes and tests 16 hypotheses on the relationship between TQM practices and work‐related attitude.

Findings

The results indicate that training and education have a significant positive effect on job involvement, job satisfaction, and organizational commitment. Empowerment and teamwork significantly enhance job involvement, job satisfaction, career satisfaction, and organizational commitment. Continuous improvement and problem prevention significantly enhance job satisfaction and organizational commitment. Customer focus does not contribute to job involvement, job satisfaction, career satisfaction, or organizational commitment.

Research limitations/implications

The study was unable to evaluate the wider dimensions of TQM practices.

Practical implications

Managers should be aware that TQM practices have a positive effect on employees' work‐related attitudes (such as job involvement, job satisfaction, career satisfaction, and organizational commitment).

Originality/value

The paper focuses on TQM in practice, rather than on TQM in theory and/or TQM as organizational change.

Details

The TQM Magazine, vol. 18 no. 1
Type: Research Article
ISSN: 0954-478X

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Article
Publication date: 1 December 1997

Titus Oshagbemi

Investigates the effects of rank on the job satisfaction of UK academics. A questionnaire was designed including several demographic questions such as rank, gender and…

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6665

Abstract

Investigates the effects of rank on the job satisfaction of UK academics. A questionnaire was designed including several demographic questions such as rank, gender and age. This was administered to 1,102 university teachers. A total of 554 responses were received, giving a response rate of 50.3 per cent. The results indicate that rank has a direct, positive and significant effect on the job satisfaction of university teachers, but not age or gender. Lecturers are least satisfied with their jobs followed by senior lecturers, readers and professors in that order. In addition, the interaction effect between rank and gender on job satisfaction is statistically significant. This means that although gender by itself is not significantly related to job satisfaction, it is significant when compared together with the rank of university teachers. Female academics at higher ranks, namely, senior lecturers, readers and professors, are more satisfied with their jobs than male academics of comparable ranks. Further analyses show that rank by itself and the interaction effect between rank and gender are significantly related to satisfaction with pay, promotions and the physical conditions/working facilities which pertain to UK universities.

Details

Journal of Managerial Psychology, vol. 12 no. 8
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 March 2002

Stephane Renaud

This paper examines differences in the level of job satisfaction reported by union workers and non‐union employees. There is a strong belief in the literature that union…

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2295

Abstract

This paper examines differences in the level of job satisfaction reported by union workers and non‐union employees. There is a strong belief in the literature that union status reduces job satisfaction. Based on different national probability samples, previous studies have generally failed to adequately control for differences in working conditions between the two sectors while studying the impacts of unions on job satisfaction. Union workers generally have a poorer working environment. The negative relationship reported between union status and job satisfaction might only reflect this differential if differences in working conditions are not taken into account. Using a large representative sample of 3,352 workers from the Canadian General Social Survey of 1989, this study replicates previous econometric specifications. The results of ordered‐probit regression show a negative relationship between union status and job satisfaction, but as expected, this relationship disappears when an adequate control for differences in working conditions is applied. It is concluded that union status is not negatively associated with job satisfaction in Canada.

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International Journal of Manpower, vol. 23 no. 2
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 1 March 1981

P.R. Beaumont and M. Partridge

In examining the relatively disadvantaged labour market position of women in Britain existing studies have overwhelmingly concentrated on the issues of pay and their…

Abstract

In examining the relatively disadvantaged labour market position of women in Britain existing studies have overwhelmingly concentrated on the issues of pay and their occupational distribution in the workforce. The issue of job satisfaction has been scarcely touched upon. To illustrate, in Jain and Sloane's recent book on race and sex discrimination in the U.S.A., Canada, and Britain, which was published in 1981, there is only a single, one page reference to job satisfaction in their index The relative absence of such studies is particularly unfortunate given that job satisfaction is arguably the ultimate aim and hope that many people have with regard to employment. In making this statement we do, of course, acknowledge the potential importance of the distinction between satisfaction in a job and satisfaction with a job; the latter being essentially the perspective of instrumentally orientated workers who view a job as simply the means of obtaining satisfaction elswhere in their life.

Details

Equal Opportunities International, vol. 1 no. 3
Type: Research Article
ISSN: 0261-0159

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Article
Publication date: 1 June 2005

Javier García‐Bernal, Ana Gargallo‐Castel, Mercedes Marzo‐Navarro and Pilar Rivera‐Torres

Human resources management directed at improving job satisfaction has become a subject of growing interest in both the professional world and the academic world, and is…

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9193

Abstract

Purpose

Human resources management directed at improving job satisfaction has become a subject of growing interest in both the professional world and the academic world, and is justified by the impact that satisfaction has on business performance. The main objective of this work is to determine empirically the factors that have an impact on the satisfaction of Spanish workers, as well as to compare the existence of differences in the key dimensions of satisfaction according to workers' gender.

Design/methodology/approach

Of the study sample, only information pertaining to Spain was selected. Of 413 specific cases, 668 per cent were male and 33.2 per cent female. A factor analysis was conducted on those variables which could impact on an individual's job satisfaction. These aspects were considered through an 11‐item questionnaire.

Findings

The results obtained in this research show that the job satisfaction of Spanish workers is an element that is susceptible to improvement. Moreover, it is observed that the level of job satisfaction is determined by four factors: “economic aspects”, “interpersonal relations”, “working conditions”, and “personal fulfilment”. A subsequent analysis according to workers' gender shows that although men and women take into account the same dimensions, the degree to which each dimension has an impact is different for each sub‐sample.

Research limitations/implications

The sample used refers to a Spanish case. In the future it would be interesting to extend this and include other countries.

Practical implications

The main results of this study are a knowledge of the variables that affect the level of employee satisfaction, which should be useful to the management of companies, and those that should be considered in order to take better advantage of the competitive opportunities that can provide a company with motivated to committed staff.

Originality/value

This study analyzes factors that determine job satisfaction according to the worker's gender.

Details

Women in Management Review, vol. 20 no. 4
Type: Research Article
ISSN: 0964-9425

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Article
Publication date: 1 May 1998

Darwish A. Yousef

The study explores the role of satisfaction with job security in predicting organizational commitment and job performance in a multicultural non‐Western environment. It…

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20294

Abstract

The study explores the role of satisfaction with job security in predicting organizational commitment and job performance in a multicultural non‐Western environment. It also examines factors contributing to the variations in satisfaction with job security among employees. Results indicate that satisfaction with job security is positively correlated with both organizational commitment and job performance. Furthermore, employees’ age, educational level, job level, monthly income, marital status, tenure in present job, tenure in present organization and an organization’s activity contribute significantly to the variations in satisfaction with job security among employees. Finally, the relationship between satisfaction with job security, and both organizational commitment and job performance vary across national cultures.

Details

International Journal of Manpower, vol. 19 no. 3
Type: Research Article
ISSN: 0143-7720

Keywords

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