Search results

This study aims to explore whether seeking recommendations for doctors from offline word-of-mouth or online reviews influences patient satisfaction after treatment, and how the source of recommendation affects this effect.

Using a unique dataset of more than three million reviews from a popular Chinese online health community, this study used the coarsened exact matching method and built fixed-effect models to conduct empirical analysis.

The results suggest that selecting doctors according to recommendations can improve patient satisfaction and mitigate their dissatisfaction when encountering service failures. However, online recommendations were found to be less effective than offline sources in improving patient satisfaction.

This study provides important insights into patient satisfaction and doctor-patient relationships by revealing the antecedents of satisfaction and the potential for improving this relationship. It also contributes to the understanding of how recommendations in the healthcare context can improve patient satisfaction and alleviate the negative impact of service failures.

Virtual reality (VR) offers unprecedented immersion and interactivity in education, and working and learning from home have become the norm during the COVID-19 pandemic. This study empirically investigated the factors affecting the use of a VR online learning system (VROLS).

To explore factors affecting users’ continuance behavioral intentions toward using VROLSs, a research framework was formed comprising factors that constitute benefits (i.e. pull factors) and costs (i.e. push factors); these factors included perceived value, flow and social influence. The data for this study were collected via online survey questionnaires. A total of 307 valid responses were used to examine the hypotheses in the research model, employing structural equation modeling (SEM) techniques.

Perceived value, flow experience and the number of peers using VR primarily affect the decision to adopt a VROLS. The pull factors of spatial presence, entertainment and service compatibility, along with the push factors of complexity and visual fatigue, affect perceived value. Therefore, we conclude that perceived value is a primary factor positively influencing both flow experience and the decision to adopt the service.

This study contributes to a theoretical understanding of factors that explain users’ intention to use VROLSs.

Despite smart construction technology's great potential to improve the productivity of the architectural, engineering and construction (AEC) industry, the implementation of smart construction technology has failed to achieve the expected benefits due to the negative usage behaviors of construction enterprise employees. This study aims to identify the determinants and their configuration effects on the smart construction technology usage behavior (SCTUB) based on the Technology-Organization-Environment (TOE) framework. This study then verifies the practical paths to improve the employee's SCTUB from the configuration perspective.

A mixed-method approach involving survey and qualitative comparative analysis (QCA) is conducted in this study. Based on the detailed literature review and semi-structured interview, this study identifies the factors and proposes the TOE framework to determine the configuration conditions affecting employee's SCTUB and verify practical paths to promote this user behavior.

The TOE framework's technical, organizational and environmental elements are interdependent. The emergence of a high SCTUB is not determined by a single determinant but by configuration conditions. Four equifinal conditions (e.g. organization-technology type, technology-organization type, environment type and organization-technology balanced type) are verified to promote construction enterprise employee's SCTUB.

The four verified configuration conditions could guide construction enterprises to formulate complementary strategies for promoting the construction enterprises' employees to implement smart construction technology and achieve the enterprise's digital transformation.

The inter-dependence of the three-dimension factors, namely technical, organizational and environmental elements are explored to enrich the literature on the TOE framework. Meanwhile, the configuration effects of these factors on usage behavior are identified, expanding the literature on the information technology acceptance model.

With the advancement of technology and more attention to environmental issues, building information modeling (BIM) and green building have become two new and growing trends in the construction industry. Therefore, this study proposes a new strategy that integrates BIM and green building rating assessments with an emphasis on Iran Green Building Rating System (IGBRS).

By creating a Revit-IGBRS project template that includes sheets related to all credits, the project compliance with the IGBRS credits and management of submittal documents for certification has been facilitated. Finally, a case study of the materials and resources category of the IGBRS system was performed to validate the BIM-IGBRS application model. All 8 criteria of this category were examined by using Dynamo programming for the Revit sample project.

A practical model for BIM and IGBRS integration is presented, which allows designers to be aware of the IGBRS scores obtained before the project’s construction phase and examine different scenarios for the highest scores. Overall, this study showed that integrating BIM and the Iranian rating system is possible with some constraints, and adding some features to BIM software can promote this integration.

Given that no study has been conducted on the integration of BIM with the Iran Green Building Rating System (IGBRS), the present research investigates utilizing building information modeling to meet the credits requirements of this rating system. The results of this research can be generalized and used in other green rating systems.

With the development of science and technology, more creators are trying to use new crafts to represent the cultural trends of the social media era, which makes cultural heritage innovative and new genres emerge. This compels the academic community to examine craft from a new perspective. It is very helpful to understand the hidden representational structure of craft more deeply and improve the craft innovation system of cultural and creative products that we deconstruct the craft based on Complex Network and discover its intrinsic connections.

The research crawled and cleaned the craft information of the top 20% products on the Forbidden City’s cultural and creative products online and then performed Complex Network modeling, constructed three craft representation networks among function, material and technique, quantified and analyzed the inner connections and network structure of the craft elements, and then analyzed the cultural inheritance and innovation embedded in the craft representation networks.

The three dichotomous craft representation networks constructed by combining function, material and technique: (1) the network density is low and none of them has small-world characteristics, indicating that the innovative heritage of the craft elements in the Forbidden City’s cultural and creative products is at the stage of continuous exploration and development, and multiple coupling innovation is still insufficient; (2) all have scale-free characteristics and there is still a certain degree of community structure within each network, indicating that the coupling innovation of craft elements of the Forbidden City’s cultural and creative products is seriously uneven, with some specific “grammatical combinations” and an Island Effect in the network structure; (3) the craft elements with high network centrality emphasize the characteristics of decorative culture and design for the masses, as well as the pursuit of production efficiency and economic benefits, which represent the aesthetic purport of contemporary Chinese society and the ideological trend of production and life.

The Forbidden City’s cultural and creative products should continue to develop and enrich the multi-coupling innovation of craft elements, clarify and continue their own brand unique craft genes, and make full use of the network important nodes role.

Artificial intelligence (AI)-based human capital management (HCM) software solutions represent a potentially effective way to leverage and streamline a bank’s human resources. However, despite the attractiveness of AI-based HCM solutions to improve banks’ effectiveness, to the best of the authors’ knowledge, there are no current studies that identify critical success factors (CSFs) for adopting AI-based HCM in the banking sector. This study aims to fill this gap by investigating CSFs for adopting AI-based HCM software solutions in the banking sector.

Full consistency method methodology and technology–organization–environment, economic and human framework are used for categorizing and ranking CSFs.

The study identifies the technological and environmental dimensions as the most and least important dimensions for AI-based HCM adoption in banks. Among specific CSFs, compatible technology facilities, sufficient privacy and security and relative advantages of technology over competing technologies were identified as the most important. Implementation of AI-based HCM solutions requires significant outlays of resources, both human and financial, for banks.

The study provides bank administrators a set of objective parameters and criterion to evaluate the feasibility of adopting a particular AI-based HCM solution in banks.

This paper examines the evolution of massive open online courses (MOOCs) literature over the past 15 years and identifies its significant developments.

Utilizing main path analysis (MPA) on a dataset of 1,613 articles from the Web of Science (WoS) databases, the authors construct the main pathway in MOOC literature through a citation analysis. Pajek software is used to visualize the 34 influential articles identified in the field.

Three phases emerge in MOOC research: connectivism as a learning theory, facilitating education reform and breaking barriers to MOOCs adoption. Multiple-Global MPA highlights sub-themes including self-regulated learning (SRL), motivation, engagement, dropouts, student performance and the impact of COVID-19.

First, data limitations from the WoS core collection might not cover all research, but using reputable sources enhances data validity. Second, despite careful algorithm selection to enhance accuracy, there remains a limitation inherent in the nature of citations. Such biased citations may result in findings that do not fully align with scholars' perspectives.

The authors' findings contribute to the understanding of MOOCs literature development, enabling educators and researchers to grasp key trends and focus areas in the field. It can inform the design and implementation of MOOCs for more effective educational outcomes.

This study presents novel methodologies and important findings for advancing research and practice in MOOCs.

The study examines the effects of corporate governance and countrywide institutions and risk factors on corporate liquidity.

Using firm-level data, the authors analyze the effect of corporate governance and various economic, regulatory and social institutions on the liquidity of firms operating in the Middle East and North Africa (MENA) region. The authors use fixed-effects, firm-specific and country-level controls, disaggregated analysis, sensitivity and endogeneity analysis to test the robustness of the estimates.

The corporate governance characteristics of firms influence in diverse ways their liquidity decisions. The independence and diversity of the board and institutional ownership are especially strong predictors. The effect also depends on the size of the firm and the degree of economic development and exhibits time sensitivity and nonlinearity. Enforcement institutions and risk factors play a strong role.

The analysis contributes to the literature by using a large sample of countries and firms over a larger period, distinguishing between poorer and richer countries and using sensitivity and endogeneity analysis. The analysis considers explicitly the role of regulatory and enforcement conditions, social structures and religious beliefs.

This study aims to explore the relationship between promoter share pledging and the company’s dividend payout policy in India. Furthermore, this study also analyses the moderating impact of family involvement in business on the association between share pledging and dividend payout.

A sample of 236 companies from the S&P Bombay Stock Exchange Sensitive (BSE) 500 Index (2014–2023) has been analysed through fixed-effects panel data regression. For additional testing, robustness checks include alternative measures of dividend payout and promoter share pledging, as well as alternative methodologies such as Bayesian regression. Lastly, to address potential endogeneity, instrumental variables with a two-stage least squares (IV-2SLS) methodology have been implemented.

Upholding the agency perspective, a significantly negative impact of promoter share pledging on corporate dividend payouts in India has been uncovered. Moreover, family involvement in business moderates this relationship, highlighting that the negative association between promoter share pledging and dividend payouts is more pronounced in family companies. The findings are consistent throughout the robustness testing.

The present study represents a pioneering endeavour to empirically analyse the link between promoter share pledging and dividend payouts in India. It enhances the theoretical underpinnings of the agency relationship, particularly by substantiating the existence of Type II agency conflicts between majority and minority shareholders. The findings of this research bear significant implications for investors, researchers and policymakers, particularly in light of the widespread prevalence of promoter-controlled entities in India.

Nowadays, designing environmentally compatible buildings with acceptable performance in terms of cost, materials, and energy efficiency is considered crucial for developing sustainable cities. This research aims to identify and rank the most influential factors in the application of Building Information Modeling (BIM) systems in the smartification of green and sustainable buildings.

The present research is applied and descriptive. In this study, we identified the most influential factors in the application of Building Information Modeling (BIM) systems through library studies and expert opinions. Data were collected using a questionnaire, and a combination of the one-sample t-test method with a 95% confidence level and the fuzzy VIKOR method was employed for analysis.

The results show that the most influential factors in the application of Building Information Modeling (BIM) systems in the Smartification of green and sustainable buildings, in order, are: “Energy saving and consumption reduction,” “Increased productivity and efficiency,” “Life-cycle assessment (LCA),” “Eco-friendly design,” “Integration with IoT and other technologies.”

In this study, while addressing the intersection of BIM technology, green building principles, and smart building objectives to optimize the performance of buildings during their life cycle, the most influential factors in the use of this system were ranked based on the criteria of “impact level,” “importance level,” and “availability of necessary tools” for implementation in Kerman. Moreover, solutions for more effectively utilizing this system in the smartification of green and intelligent buildings were proposed.