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The identification (listing) and classification (grading) of urban heritage buildings for conservation is a challenging task for urban planners and conservation architects. Most of the world's cities depend on the expert-based evaluation method (EBEM) for listing and grading heritage buildings. The Panaji city in India provided a unique opportunity to assess the performance of the EBEM as two independent agencies carried out the heritage listing and grading process. Considering the case of Panaji, this research aims to measure the performance of EBEM used for listing and grading heritage buildings and identify the issues associated with the existing methodology.

This research presents a comparative analysis of the building listed and graded by the two agencies. The buildings that both agencies graded were identified and analysed using a confusion matrix. The grading classification was tested for accuracy, precision, sensitivity and F-score.

The result shows a low accuracy and F-score, which reflects the level of buildings misclassified. The misclassification is the product of the lack of standardisation of methodology and the subjectivity level involved in the EBEM.

Heritage listing and grading is a time-consuming process, and no city has the time and resource to conduct studies to check the accuracy. The cities in India and across the world, which follow a similar EBEM process, should consider this study's finding and revisit their methodology and develop a more reliable methodology for listing and grading heritage buildings.

The effect of heritage on place attachment is assessed by understanding how people “value” their heritage environment. In addition, the purpose of this paper is to assess the effects of place attachment on residential and investment trends according to two different social groups: local inhabitants and foreign immigrants.

A single case study design for Santa Ana de los Ríos de Cuenca including an open-ended survey, combined with Likert-scale analysis. The survey protocol and questions for the respondent groups were structured according to place identity, place dependency and sense of place.

The analysis bridges the gap between theory and practice and demonstrates interesting similarities as well as differences between both foreign and local respondent groups in terms of the attributes they consider as cultural heritage and their preferences in terms of residential or investment location choice. The research demonstrates that an increased understanding of place attachment as the link between place dependency and sense of place in a specific location can assist in defining effective built heritage policies in favour of local sustainability.

The analysis of place attachment in relation to the origin of respondents revealed different perceptions on the role that a heritage environment might play on attracting or influencing displacement of local inhabitants and foreign immigrants. Based on original empirical data collection in Cuenca, Ecuador, this study identified research lines and actions which should be prioritised for improving management of this World Heritage Site.

The purpose of this paper is to identify and characterise bioclimatic strategies of traditional earthen architecture in a specific territory, the Valencian region of La Serranía. These constructions were built in relation to their surrounding geography or climate through several mechanisms facing the action of solar radiation, water, wind, etc.

The research methodology is based on a comparative analysis of selected case studies representing the constructions and typologies of traditional earthen heritage in a territory with similar geography and climate, albeit with certain zonal limitations.

The results show that these constructions built with earth offer a global solution to environmental conditioning factors of the region by a series of strategies formalised at urban, architectural and constructive level, either independently or jointly. Although climate variations affect its behaviour, traditional earthen architecture seeks compactness to reach indoor comfort.

Traditional earthen architecture is a valuable heritage in danger which has been devaluated until several years in this remote region. Therefore, prior knowledge of its bioclimatic strategies and formal constitution is essential to establishing heritage intervention criteria and proposals adapted to its geographical, socio-cultural and socio-economic context.

This chapter explores the multiple levels of authenticity involved in son et lumière and projection mapping. Light shows are increasingly staged at historic sites, using monumental buildings as canvases. The use of light allows the buildings to communicate, giving them a performative, additional dimension, generating multiplicity, where the same architectural structure or place is encountered simultaneously in both its light and physical forms. The effect is hyperreal, transforming buildings into simulacra, versions of distorted reality, where no original exists. As the building appears to move, the mind simultaneously informs the viewer that it is static, evoking a co-created tourist experience. Light shows, arguably staged by “imagineers”, reflect the increasing move toward the spectacle essential for creative and experience economies.

This paper explores image-making efforts in the city of Doha. A multi-layered critical discussion is employed and articulated in a number of procedures that include conceptualizing theoretical underpinnings for understanding image making in terms of contextual and critical approaches, identifying the types of efforts that took place and that are currently taking place towards image making, mapping the contextual and critical approaches on actual examples from the city, and examining the printed media by conducting a content analysis study of two widely acknowledged magazines in an attempt to answer the question of how the country wants to portray its capital city through image-making to the global community. The results of this exploration convey a commitment toward image making, presenting an image of Doha as an emerging international hub. The paper concludes by arguing for the need of critical consciousness in response to that fact that image making practices in Doha continue to subdue the profession to client aspirations through oversimplified imaging while ignoring the professional discourse that scrutinizes the quality of those images and the meanings they convey.

This paper aims to provide an exploratory investigation into contemporary interpretation methods used in historic gardens and their fundamental role in enhancing the visitor experience and sense of a place.

A series of semi-structured interviews (n = 65) with Wrest Park visitors – who had the opportunity to experience new interpretation methods provided on-site – have been carried out in an attempt to explore their sense of place through interpretation.

The research suggests that interpretation has a fundamental role to play in “telling the story” of historic gardens, with 92.5 per cent of the sample understanding elements of the place’s history, significance and evolution. The findings further suggest the presence of two distinct visitor typologies – history explorers and leisure seekers.

The study provides implications for theory and practice and recommendations for historic garden practitioners.

The importance of conceptualising and operationalising interpretation in historic gardens has received relatively little attention across the extant body of heritage interpretation literature. English Heritage’s Wrest Park, which is amongst England’s most prominent historic gardens, is used as a case study.

Archaeological heritage tourism has great potential for development in numerous destinations. However, literature on archaeological heritage tourism is scarce and empirical data are minimal. This paper aims to identify the main themes shared in online reviews by tourists, as well as identify factors known as satisfiers and dissatisfiers based on Herzberg’s two-factor theory among tourists who visited Petra UNESCO heritage site.

The research used content analyses to analyse 1,419 tourist’s online reviews on TripAdvisor. Leximancer software provided computer-assisted qualitative data analysis that pinpoint the dominant themes, after which further qualitative analysis found the main narratives associated with different satisfaction groups.

Successively, seven themes were revealed: entrance, trip, monastery, buildings, animal, carriage and safe. Furthermore, a four-dimensional model was postulated to help understand the components and flow of visitors’ experiences in an archaeological heritage site. In addition, the findings of the study revealed that tourists who scored their experience as 4 (very good) or 5 (excellent) (satisfiers) commonly shared perceptions about architecture, buildings, safe, temples, monasteries, tours, tombs and helpful. Contrarily, reviewers that rated their experience as 1 (terrible) or 2 (poor) (dissatisfiers) shared narratives around concepts such as expensive, animals, carriages, locals and shops.

The results offer valuable understandings of cultural heritage tourists’ overall experiences based on TripAdvisor reviews and facilitate the identification of the dominant themes associated with drivers of tourists’ satisfaction/dissatisfaction.

The purpose of this paper is to assess the heritage values of two case study sites in the Kathmandu Valley using a living heritage approach by emphasising the role of the core community. The core community in a living heritage site is the community that created the site and maintained it over centuries, and will continue to do so into the future while adapting to change. Understanding the value of a site is important for the conservation of heritage because values help shape decisions on conservation. Assessment of heritage values helps to identify the values associated with heritage sites.

A case study approach was employed for the research. Questionnaire surveys were conducted with the core community and stakeholders. Surveys of the stakeholders looked for any difference in opinion between them and the core community. The empirical data were collected at two living heritage sites located in Kathmandu and Lalitpur in Nepal.

The findings of the paper provide insights for the conservation of living heritage in the Kathmandu Valley. It shows how the community perceives and assesses the significance of heritage sites. It also shows the values considered important by the core community and stakeholders, and the values that have changed over the years. Aesthetic and architectural values were ranked high by the core community.

The approach employed was adopted to assess heritage values by the core community. A living heritage site is dependent on the core community, so their perception of heritage value is important and should be the basis of conservation of living heritage. This paper provides a framework for conserving and managing heritage sites by the core community with support and guidance from wider community members and government authorities.

The purpose of this paper is to explore how comprehensive the management of common repairs in the nineteenth-century urban housing in Edinburgh is in the European context. The city experienced a variety of approaches since the 1970s to repairs of exposed decorative elements and the envelope, whose condition is exacerbated by inappropriate interventions and climate change.

The debate is framed in practice in Western Europe where economy, administration and conservation cultures have been similar since the 1970s: property manager (Glasgow), role of housing agency (Venice), Monumentenwacht’s periodical inspections for subscribers (Flanders), tax incentives (France, Italy, Spain), linking management and procurement (Libretto Casa, Rome) and the emerging concept of preventive conservation.

Edinburgh has a holistic and technically rich management experience, with a strong educational focus, which shows the immense volume of work required, hampered by the fragmentation of ownership and the small size of the repair industry. Practice can improve in Edinburgh and Europe through increased awareness, tax incentives, regular inspections, legal recognition of the need for maintenance and stepping-up the debate at national, European and political level, towards preventive conservation approaches.

The study profited from direct knowledge of the approach in Edinburgh and other areas, but little has been published on each area outside the local level, so appraisal depended on language knowledge.

This first reading of practice at the European level may be of value to the national agencies referred to, for policy development or European initiatives.