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Article
Publication date: 10 May 2019

Haavard Haaskjold, Bjørn Andersen, Ola Lædre and Wenche Aarseth

Transaction costs in projects can be reduced through improved collaboration between contractors and clients. The purpose of this paper is to respond to the call for…

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Abstract

Purpose

Transaction costs in projects can be reduced through improved collaboration between contractors and clients. The purpose of this paper is to respond to the call for further research on the framework suggested by Li et al. (2015) who presented 26 factors that determine project transaction costs. The objective is to empirically test the framework to identify factors that have the greatest influence on project collaboration so that practitioners can prioritize their efforts on the most salient factors that will improve collaboration and reduce transaction costs.

Design/methodology/approach

The paper employed interviews with 38 project practitioners from three different industries in Norway. The respondents had in average 20 years of professional experience.

Findings

The quality of communication, project uncertainty, owner’s organizational efficiency, change orders and trust were the five most frequently found factors that influence both project transaction costs and collaboration level. When the authors compared findings between different industries the authors found that the quality of communication was important for all industries. The owner’s organizational efficiency was also highly important in oil and gas and ICT projects. Trust was particularly important in oil and gas projects while frequency of claims was particularly important in construction projects.

Practical implications

This paper identifies the five most important factors for project practitioners to prioritize in order to reduce transaction costs through improved collaboration.

Originality/value

The paper contributes to the conceptual theory of transaction costs and collaboration as it empirically tests and extends the framework developed by Li et al. (2015).

Details

International Journal of Managing Projects in Business, vol. 13 no. 1
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 24 May 2013

Marianna Sigala

The study aims to adopt a multi‐stakeholder and inter‐organizational information systems (IOIS) approach for investigating the factors affecting the adoption of…

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Abstract

Purpose

The study aims to adopt a multi‐stakeholder and inter‐organizational information systems (IOIS) approach for investigating the factors affecting the adoption of destination management systems (DMS) by various tourism stakeholders in Greece.

Design/methodology/approach

A literature review and focus groups were used for identifying and contextualizing the factors affecting the tourism stakeholders' decision to adopt DMS. In addition, a nationwide survey was conducted measuring the perceptions of various stakeholders in Greece about the factors influencing their DMS adoption.

Findings

The findings demonstrate that inter‐organizational and collaboration issues, secondary intra‐organizational and technological factors affect stakeholders' decision to adopt DMS. Significant different perceptions about the role and effectiveness of DMS were found between private and public tourism organizations, which highlight the need to manage the different (and sometimes conflicting) stakeholders' perceptions and interests.

Research limitations/implications

Research can be conducted in different sectors to refine and test the findings about the factors influencing IOIS adoption in various social and environmental contexts. Future studies could also refine the findings by investigating not only the factors affecting the adoption of DMS but also the factors influencing their implementation and operations.

Practical implications

The findings reveal important factors that need to be considered for influencing the stakeholders' decision to adopt IOIS and DMS in tourism. Specifically, the study highlights the need to address the adoption of DMS as a socio‐technical project that primarily emphasizes the management of stakeholders' relations, perceptions and interests. The findings also reveal the organizational and behavioural changes that are required in order to transform the management and increase the effectiveness of public DMS, which in turn can significantly increase the DMS adoption.

Originality/value

The findings contribute to the tourism field by examining DMS from a multi‐stakeholder and IOIS approach. The study also contributes to the IOIS literature by contextualizing and providing evidence of IOIS results from the tourism industry, since contextualization is considered crucial for refining and enhancing the transferability of IOIS research. The study also further advances IOIS research by including and investigating the perceived importance of items about the social context of IOIS (i.e. interorganizational and collaboration issues) as explanatory factors of IOIS adoption.

Article
Publication date: 12 February 2018

Manoj Hudnurkar, Urvashi Rathod, Suresh Kumar Jakhar and Omkarprasad S. Vaidya

The purpose of this paper is to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of…

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Abstract

Purpose

The purpose of this paper is to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of collaboration with the buyer company.

Design/methodology/approach

A BSC-based decision framework was developed using factors and factor indicators affecting collaboration with the supplier, using exploratory research. The proposed decision framework was implemented as a real-world case study in an Indian manufacturing organisation by using the Analytic Hierarchy Process. An 11-step methodology was developed to quantify supplier suitability to mature to the next level of collaboration. This is referred to as the “supplier collaborative performance index” (SCPI).

Findings

The proposed decision-making framework helps quantify the extent of collaboration with each supplier. It serves as an index by using the perspectives that are significant for the strategic performance of the buyer company, the factors that affect the collaboration and their specific factor indicators. The initial results of the implementation of the case study were found to be useful in judging supplier suitability in order to mature in their relationship.

Practical implications

A comprehensive BSC-based framework for enhancing relationships with suppliers, SCPI will be instrumental in deciding, managing and improving the level of collaboration with suppliers in manufacturing companies, depending on priorities.

Originality/value

This approach provides a single index to establish the supplier’s suitability to mature to the next level of collaboration with a buyer company. The higher the value of the Collaboration Index for a supplier, the better is the chance to move to the next level of maturity.

Details

International Journal of Productivity and Performance Management, vol. 67 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 3 October 2016

M. Reza Hosseini, Nicholas Chileshe, Bassam Baroudi, Jian Zuo and Anthony Mills

Deploying hybrid construction project teams (HCPTs) in which the common pattern of interactions is a blend of face-to-face and virtual communications has been increasingly…

Abstract

Purpose

Deploying hybrid construction project teams (HCPTs) in which the common pattern of interactions is a blend of face-to-face and virtual communications has been increasingly gaining momentum in the construction context. Evidence has demonstrated that effectiveness of HCPTs is affected by a perceived level of virtuality, i.e. the perception of distance and boundaries between members where teams shift towards working virtually as opposed to purely collocated teams. This study aims to provide an integrated model of the factors affecting perceived virtuality in HCPTs, to address the conspicuous absence of studies on virtuality in the construction context.

Design/methodology/approach

An a priori list of factors extracted from existing literature on virtuality was subjected to the scrutiny of 17 experts with experiences of working in HCPTs through semi-structured interviews. Nvivo 10 was deployed for analysing the interview transcripts.

Findings

The findings outline the factors affecting virtuality in HCPTs and map the patterns of their associations as an integrated model. This leads to discovering a number of novel factors, which exert moderating impacts upon perceived virtuality in HCPTs.

Practical implications

The findings assist managers and practitioners dealing with any form of HCPTs (including building information modelling-based networks and distributed design teams) in identifying the variables manipulating the effectiveness of their teams. This enables them of designing more effective team arrangements.

Originality/value

As the first empirical study on virtuality in the construction context, this paper contributes to the sphere by conceptualising and contextualising the concept of virtuality in the construction industry. The study presents a new typology for the factors affecting perceived virtuality by categorising them into predictors and moderators.

Details

Construction Innovation, vol. 16 no. 4
Type: Research Article
ISSN: 1471-4175

Keywords

Article
Publication date: 19 June 2017

Manoj Hudnurkar and Urvashi Rathod

The aim of this research was to study collaborative practices with suppliers in multinational manufacturing companies operating in India and to develop a framework for…

Abstract

Purpose

The aim of this research was to study collaborative practices with suppliers in multinational manufacturing companies operating in India and to develop a framework for collaboration with suppliers.

Design/methodology/approach

This study adopted a four-step mixed-methods approach that included qualitative and quantitative methods. Qualitative technique was used to explore the factors and develop a balanced scorecard-based (BSC – balanced scorecard) framework using them. Quantitative technique was used to validate the framework statistically and also by using fuzzy analytical hierarchy process using perception-based ranks given by practitioners.

Findings

The exploratory research resulted in 26 antecedents for collaboration with suppliers in supply chains. Out of these 26, only 19 were considered based on importance given by practitioners. Further, the identified antecedents were classified and mapped based on the perspectives of the BSC. The extended BSC adds business environment and partnership perspectives to existing BSC framework. Some of the important factors identified under these perspectives were transparency of transactions, long-term commitment and trust. The customer perspective was given the utmost importance by the practitioners.

Research limitations/implications

There are certain issues that may limit the completeness of the work in a global context. The number of organizations (21) and respondents (45) may also be insufficient to convey the complete knowledge embedded in the practice of the field.

Originality/value

The study provides practical insights about the factors affecting collaboration with suppliers. A BSC-based framework for collaboration with suppliers was also developed along with the associated importance of each perspective and factors under each perspective, which can prove to be of great value to academics and practitioners involved in relationship with suppliers in supply chain.

Details

Journal of Global Operations and Strategic Sourcing, vol. 10 no. 2
Type: Research Article
ISSN: 2398-5364

Keywords

Open Access
Book part
Publication date: 18 July 2022

Marie Molitor and Maarten Renkema

This paper investigates effective human-robot collaboration (HRC) and presents implications for Human Resource Management (HRM). A brief review of current literature on…

Abstract

This paper investigates effective human-robot collaboration (HRC) and presents implications for Human Resource Management (HRM). A brief review of current literature on HRM in the smart industry context showed that there is limited research on HRC in hybrid teams and even less on effective management of these teams. This book chapter addresses this issue by investigating factors affecting intention to collaborate with a robot by conducting a vignette study. We hypothesized that six technology acceptance factors, performance expectancy, trust, effort expectancy, social support, organizational support and computer anxiety would significantly affect a users' intention to collaborate with a robot. Furthermore, we hypothesized a moderating effect of a particular HR system, either productivity-based or collaborative. Using a sample of 96 participants, this study tested the effect of the aforementioned factors on a users' intention to collaborate with the robot. Findings show that performance expectancy, organizational support and computer anxiety significantly affect the intention to collaborate with a robot. A significant moderating effect of a particular HR system was not found. Our findings expand the current technology acceptance models in the context of HRC. HRM can support effective HRC by a combination of comprehensive training and education, empowerment and incentives supported by an appropriate HR system.

Details

Smart Industry – Better Management
Type: Book
ISBN: 978-1-80117-715-3

Keywords

Article
Publication date: 7 April 2021

Mehran Oraee, M. Reza Hosseini, David Edwards and Eleni Papadonikolaki

The purpose of this paper is to present a modified model for collaboration in BIM-based construction networks (BbCNs). Though BIM is increasingly adopted and implemented…

Abstract

Purpose

The purpose of this paper is to present a modified model for collaboration in BIM-based construction networks (BbCNs). Though BIM is increasingly adopted and implemented across the construction industry, the problems associated with the lack of collaboration among teams in BbCNs remain a major hindrance to reaping the full potential of BIM. Previous studies have been conceptual in nature. This paper, therefore, attempts to modify and validate existing conceptual models that describe collaboration in BbCNs.

Design/methodology/approach

To modify the conceptual model for collaboration in BbCNs, qualitative data through semi-structured interviews with BIM experts in the industry were collected and analysed using qualitative methods including the use of NVivo software.

Findings

The proposed model includes influential factors and their sub-factors to collaboration in BbCNs, as well as considering their indicators. Findings reveal that several overlooked concepts, particularly unfavourable BIM contractual arrangements, act as the root causes of the unwillingness of team members in BbCNs to engage in collaborative efforts.

Research limitations/implications

The study's findings must be viewed in light of several limitations. First, the interviewees in this study were based in Australia hence their perceptions of BIM collaboration are reflective of the sociotechnical setting of BIM-enabled projects in this country. Also, the findings are based on the perception of experts in the field, rather than analysis of performance measures or quantitative assessment of associations among collaboration outcomes and various factors. This, however, provides the field with fertile grounds for future research.

Practical implications

The study benefits researchers by shifting the collaboration discourse in BIM-enabled projects from technology-related issues to the people and contractual-related domains. Moreover, the developed qualitative model provides industry professionals with a point of reference to improve collaboration on BIM-enabled projects.

Social implications

The study benefits researchers by shifting the collaboration discourse in BIM-enabled projects from technology-related issues to the people and contractual-related domains. Moreover, the developed qualitative model provides industry professionals with a point of reference to improve collaboration on BIM-enabled projects.

Originality/value

Arguments provided in this study highlight the necessity of considering the contractual arrangement of BIM-related projects and foster the willingness of team members to collaborate. This can be addressed using clear and comprehensive BIM execution plans and clearly explaining the role of BIM managers in the process.

Details

Engineering, Construction and Architectural Management, vol. 29 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 30 June 2022

Mahek Mahtta, Rajasshrie Pillai, Angappa Gunasekaran, Brijesh Sivathanu and Neeraj Kaushik

In the postpandemic era, organizations have planned a combination of on-site and virtual work to portray the “New Normal”. The authors aim to analyze the effect of virtual…

Abstract

Purpose

In the postpandemic era, organizations have planned a combination of on-site and virtual work to portray the “New Normal”. The authors aim to analyze the effect of virtual team (VT)-building strategies on virtual team performance and HR performance in the “New Normal” context. This study aims to explore the drivers and barriers to VT performance and its contribution to HR performance.

Design/methodology/approach

The study utilized the grounded theory approach. Semistructured interviews with 114 VT leaders of national and multinational companies in India were conducted and NVivo 8.0 software was used to analyze data.

Findings

VT-building strategies contribute to VT collaboration and subsequently to VT performance. It was found that VT-building strategies catalyze VT collaboration which is impacted by the drivers and barriers of VTs, affecting VT performance and HR performance.

Practical implications

The primary contribution of this work is the development of a framework that delivers important insights to VT leaders, talent managers, HR professionals and academicians.

Originality/value

This study uniquely examines the VT-building strategies and VT performance through the “New Normal” paradigm lens. This study proposes a conceptual model for VT performance and HR performance. It also provides the team-building strategies, drivers and barriers for VT performance. This work offers the roadmap to achieve VT performance and HR performance. This research also contributes to the human resource management literature by discussing the VT performance and HR performance in the “New Normal” paradigm. It provides insights to VT leaders, talent managers, HR professionals and academicians.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 9 no. 4
Type: Research Article
ISSN: 2051-6614

Keywords

Article
Publication date: 23 May 2008

Joongsan Oh and Seung‐Kyu Rhee

The purpose of this paper is to identify the manufacturer‐supplier collaboration (MSC) types in the automotive industry and factors that affect such collaboration.

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Abstract

Purpose

The purpose of this paper is to identify the manufacturer‐supplier collaboration (MSC) types in the automotive industry and factors that affect such collaboration.

Design/methodology/approach

The unit of analysis is 1st tier suppliers registered with Hyundai‐KIA Motors Corporation (HKMC); a survey was conducted targeting these 1st tier suppliers. Then, hypotheses were tested using a hierarchical multiple regression analysis.

Findings

First, five distinct MSC types were identified as follows: collaborative communication, collaboration in new car development, collaborative problem solving, strategic purchasing, and supplier development. Second, contrary to previous studies, suppliers' customer proliferation capability is found to affect MSC positively. Of suppliers' capabilities, flexibility, dependability improvement, module, design, and 2nd tier supplier development/coordination capabilities affect MSC positively. Third, while technology uncertainty is found to have a significant moderating effect on the influence supplier capabilities exercise over collaborative problem solving and strategic purchasing, it has no direct impact on any MSC type.

Research limitations/implications

Sampling is limited to a relatively small number of HKMC's 1st tier suppliers. Of note is that this study examined factors affecting MSC, focusing on supplier capabilities. In terms of methodology, surveys, and interviews were conducted concurrently to ensure reliability of results.

Practical implications

First tier suppliers can review their MSC activities and identify which capabilities they need to develop in order to strengthen their MSC with due consideration of technology uncertainty. Auto manufacturers can also benefit from the empirically tested MSC typologies.

Originality/value

This study not only considered technology uncertainty as a moderator of the impact that supplier capabilities have on MSC, but also improved the understanding of MSC through empirical examination.

Details

International Journal of Operations & Production Management, vol. 28 no. 6
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 20 April 2022

Shobod Deba Nath, Abul Khayer, Jeta Majumder and Suborna Barua

The purpose of this study is to investigate the factors affecting the intention to adopt blockchain technology (BT) in operations and supply chain and to explore the…

Abstract

Purpose

The purpose of this study is to investigate the factors affecting the intention to adopt blockchain technology (BT) in operations and supply chain and to explore the moderating role of sustainability-oriented supplier development on the effects studied.

Design/methodology/approach

The authors developed a conceptual framework based on the integration of technology-organization-environment (TOE) framework and diffusion of innovation (DOI) theory along with several strands of the literature in supply chain management and information systems. Drawing on survey data from 412 supply firms, a novel model using partial least squares structural equation modeling (PLS-SEM) was empirically tested in the context of the apparel industry of Bangladesh – the world's second-largest apparel supplier nation.

Findings

The findings supported the theoretical framework developed. In particular, the findings suggested that supplier firms' intention to adopt blockchain in supply chains is influenced by relative advantage, compatibility, perceived trust, top management considerations, absorptive capacity, information sharing and collaborative culture, and trading partners' influence. However, regulatory support is yet to play a significant role in blockchain adoption behaviour. The findings also suggest that supplier development for sustainability significantly moderates the relationship between the several drivers' (e.g. relative advantage, compatibility, top management considerations and trading partners' influence) effects on blockchain adoption.

Practical implications

The findings could help in developing an enabling environment for introducing blockchain-based apparel operations and supply chains.

Originality/value

The study contributes to and expands the embryonic research stream of sustainable supply chain management and BT. In particular, the paper provides neoteric evidence on how supplier development towards achieving sustainability moderates the effects of organizational, technological, and environmental drivers on the intention to adopt BT.

Details

Industrial Management & Data Systems, vol. 122 no. 5
Type: Research Article
ISSN: 0263-5577

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