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Article
Publication date: 22 April 2008

Leonard Branson, Thomas S. Clausen and Chung‐Hsein Sung

Face‐to‐face (F2F) teams form and function differently than computer‐mediated (virtual) teams. The social processes associated with effective team work are different in…

Abstract

Face‐to‐face (F2F) teams form and function differently than computer‐mediated (virtual) teams. The social processes associated with effective team work are different in F2F and virtual teams. These differences affect the ability of groups of people to successfully form a team that can function effectively. This study found that computer‐mediated teams differ significantly from F2F teams along important group style dimensions as measured by the Group Style Inventory (GSI).

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American Journal of Business, vol. 23 no. 1
Type: Research Article
ISSN: 1935-5181

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Article
Publication date: 1 June 2002

Linda Arnison and Peter Miller

While some modern organisations have established “virtual work teams”, which are said to be comprised of people who are geographically separated and who work across…

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5501

Abstract

While some modern organisations have established “virtual work teams”, which are said to be comprised of people who are geographically separated and who work across boundaries of space and time using computer driven communication technologies, it is also true that many organisations remain structured around conventional face‐to‐face teams. Increasingly, the conventional face‐to‐face team is endeavouring to increase its productivity by utilising some of the technology and characteristics of the virtual team. In fact, it may not be practical any longer to draw a distinction between conventional face‐to‐face teams and virtual teams, due to the invasive nature of technology throughout most modern organisations.

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Journal of Workplace Learning, vol. 14 no. 4
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 1 February 2001

Pamela Johnson, Virginia Heimann and Karen O’Neill

Virtual reality, virtual space, virtual organizations, virtual teams; the word “virtual” is today’s organizational buzzword. One of the fastest‐growing, high‐tech office…

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8074

Abstract

Virtual reality, virtual space, virtual organizations, virtual teams; the word “virtual” is today’s organizational buzzword. One of the fastest‐growing, high‐tech office trends today is “virtual teams”. These teams cross time, space, and cultural boundaries and do so effectively with the use of technology. This paper will look at the changing nature of work, give a definition of virtual teams, discuss the qualities needed for successful virtual team membership, and view the communication challenges existing for virtual teams in the twenty‐first century.

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Journal of Workplace Learning, vol. 13 no. 1
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 1 December 2000

Jay Bal and P.K. Teo

This paper is the first of a three part series in which the authors identify best practice for implementing virtual teamworking to aid concurrent engineering. Part 1…

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2941

Abstract

This paper is the first of a three part series in which the authors identify best practice for implementing virtual teamworking to aid concurrent engineering. Part 1 examines how five key texts on virtual teamworking contribute to an understanding of how to introduce virtual working to enable concurrent engineering. It develops a structure for comparing and contrasting the texts for this purpose. In Part 2, four general areas of concern are identified from these texts. The authors suggest five other issues, derived from other texts and practical experience important to concurrent engineering involving the supply chain. Part 3 then synthesizes the key elements of a methodology for introducing virtual teaming in a design and manufacture supply chain utilising concurrent engineering.

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Logistics Information Management, vol. 13 no. 6
Type: Research Article
ISSN: 0957-6053

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Article
Publication date: 18 April 2008

Stephen Morris

The paper seeks to discuss virtual working, technology utilisation and how technology can be used to enhance human interaction rather than replace it. It is often the

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4469

Abstract

Purpose

The paper seeks to discuss virtual working, technology utilisation and how technology can be used to enhance human interaction rather than replace it. It is often the fabric of virtual human relationships that remains sadly neglected. This viewpoint paper aims to stimulate a more comprehensive debate about how to work effectively with and through others in our virtual world.

Design/methodology/approach

Working closely with global corporations, the author studied both permanent and project‐based virtual teams. Through observation and diagnostics, a comparison of the effectiveness of these teams was made against that of traditional co‐located teams.

Findings

Many businesses attempt to treat virtual working in the same way as co‐located working. The human impact and implications of virtual working are not fully understood or dealt with. The cultural retention of practices and policies that are relevant to co‐located traditional work but often counter‐productive for virtual working can result in tensions, conflicts and the ultimate disengagement of the workforce.

Practical implications

This paper offers a sample of the pragmatic tips and approaches the author's organizations brings to its clients. The most practical outcome of reading this paper is the recognition that virtual working has some subtle and key differences that need to be understood and managed by all those involved.

Originality/value

This paper is intended to be thought‐provoking for executive leaders, leaders, human resource professionals, change management agents and – most importantly – members of virtual teams.

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Industrial and Commercial Training, vol. 40 no. 3
Type: Research Article
ISSN: 0019-7858

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Article
Publication date: 13 March 2007

Rebecca Gatlin‐Watts, Marsha Carson, Joseph Horton, Lauren Maxwell and Neil Maltby

The purpose of this article is to share with readers details of this consortium's multicultural virtual teaming project implementation and the lessons learned from…

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Abstract

Purpose

The purpose of this article is to share with readers details of this consortium's multicultural virtual teaming project implementation and the lessons learned from experiences of the participating students and professors.

Design/methodology/approach

To establish a preliminary relationship, virtual student teams exchange e‐mail messages with team mates at participating universities that provide introductions for each member of the team. Each team member uses these individual introductions to write a brief paper that introduces all team mates. Next, the students virtually interview one another to obtain answers to culture‐specific questions for each culture that is represented on the team. In some courses, this information is analysed using Hofstede's four dimensions of culture: power distance, individualism versus collectivism, uncertainty avoidance, and masculinity versus femininity.

Findings

Based on participants' experiences in these virtual teaming projects, the following recommendations are presented: emphasise relationship building; solicit widespread input for planning; and balance individual control with shared objectives.

Originality/value

These cultural virtual teaming projects proved to be valuable learning experiences for both the students and faculty who were involved.

Details

Team Performance Management: An International Journal, vol. 13 no. 1/2
Type: Research Article
ISSN: 1352-7592

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Article
Publication date: 1 December 2003

Erwin Jünemann and Bruce Lloyd

This paper explores how consulting can contribute to the success of virtual teamwork. Based on an introduction to the concept of virtual teams, the potential of virtual

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2725

Abstract

This paper explores how consulting can contribute to the success of virtual teamwork. Based on an introduction to the concept of virtual teams, the potential of virtual teamwork for consultants and clients is outlined. Central questions are: “For which reasons do virtual teams deserve additional attention by business leaders?” and “What kind of services can be offered by consultants that cannot be performed by the client organisation itself?”. The paper finishes with a discussion of the qualifications and resources consultants should possess if they wish to consult on virtual teamwork, highlighting the broad range of requirements and the need to accumulate extensive experience.

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Team Performance Management: An International Journal, vol. 9 no. 7/8
Type: Research Article
ISSN: 1352-7592

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Book part
Publication date: 23 July 2019

Claretha Hughes, Lionel Robert, Kristin Frady and Adam Arroyos

This chapter seeks to identify the challenges faced by virtual teams and offers solutions to meet those challenges. Basic underlining concepts behind virtual teams are…

Abstract

This chapter seeks to identify the challenges faced by virtual teams and offers solutions to meet those challenges. Basic underlining concepts behind virtual teams are provided along with the most popular forms of virtual teams. Organizational, crowdsourcing, and peer production/online communities are the most common forms of virtual teams. Understanding these basic concepts will help HRD and HRM professionals to develop virtual teams that are suitable for middle- and low-skilled workers. The chapter also presents the various types of communication technologies used in virtual along with the pros and cons associated with each type.

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Managing Technology and Middle- and Low-skilled Employees
Type: Book
ISBN: 978-1-78973-077-7

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Book part
Publication date: 24 September 2018

Melanie E. Hassett, Riikka Harikkala-Laihinen, Niina Nummela and Johanna Raitis

In this chapter, we focus on virtual teams and emotions during postmerger and acquisition (M&A) integration. Our main research question is “How to manage emotions and…

Abstract

In this chapter, we focus on virtual teams and emotions during postmerger and acquisition (M&A) integration. Our main research question is “How to manage emotions and virtual teams following cross-border M&A?”. We answer this question through the following research subquestions: (1) What virtual interaction can be identified post-M&A?; (2) What emotions arises from virtual communication; and (3) What emotions and challenges do virtual teams encounter following cross-border M&As? This research is based on a single case study. The main findings imply that emotions, trust, and cultural differences play an important role in virtual interaction following a cross-border M&A.

Details

Individual, Relational, and Contextual Dynamics of Emotions
Type: Book
ISBN: 978-1-78754-844-2

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Book part
Publication date: 25 September 2020

Gayl Bowser

This chapter offers descriptions of many current uses of video conferencing technology for the delivery of assistive technology (AT) services at a distance. It begins with…

Abstract

This chapter offers descriptions of many current uses of video conferencing technology for the delivery of assistive technology (AT) services at a distance. It begins with definitions of remote AT services, virtual teams and virtual teamwork and moves to a discussion of the advantages and disadvantages of remote AT supports for individuals, teams and organisations. A review of research regarding the outcomes of remote services helps to clarify ways that assistive technology providers can enhance function and build agency capacity by working, at least in part, in a virtual support environment. The chapter provides a discussion of various aspects of virtual teamwork that affects how individuals work together remotely as well as potential barriers to the provision of remote AT services. Multiple examples are provided throughout as well as descriptions of specific features of video conference technology options that should be considered before adoption. A planning form for the integration of remote assistive technology supports into the array of AT support services is included.

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