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Teams focus on a common and valued goal, and effective teams are able to alter their behaviors in pursuit of this goal. When teams are viewed in the context of a dynamic environment, they must adapt to challenges in the environment in order to maintain team effectiveness. In this light, we describe various sources of team variation and how they combine with individual-level, team-level, and dynamical mechanisms for maintaining team effectiveness in a dynamic environment. The combination of these elements produces a systems view of team effectiveness. Our goals are to begin to define, both in words and in operational terms, team effectiveness from this perspective and to evaluate this definition in the context of team training using intelligent tutoring systems (team ITS). In addressing these goals, we present an example of real-time analysis of team effectiveness and some challenges for team ITS training based on a dynamical systems view of team effectiveness.

We experimentally study strategic procrastination in a dynamic team environment. Two team members work for a finite number of periods on a joint project. The project’s success probability depends on the effort provided by both group members. Payment is conditional on finishing the project successfully. Between treatments, we vary whether both agents are free to choose their effort level or only a single agent can do so. If only one agent can choose effort, the effort of the other member is exogenously fixed; either to providing effort only shortly before the deadline or to providing effort in all periods. While in the former case we observe some effort patterns that resemble rational procrastination, the results from the other two treatments suggest that this seems to be caused by other-regarding concerns rather than being due to the strategic motives inherent in the mechanics of rational procrastination models.

The characteristics of individual members and how the members are assembled in a group are critical foundations for various group processes and outcomes and often determine important staffing and hiring decisions in organizations. This chapter offers an overview of the history of group composition research across multiple disciplines and identifies three distinct approaches to studying group composition with an emphasis on the role of communication. Scholars treat group composition as a cause that leads to group outcomes, a consequence that results from social and psychological processes, or a process in response to dynamic team environments. A synthesis of previous research reveals that studying group composition as a cause has dominated the field and that the role of communication in group composition has gained little attention. The chapter concludes with a set of future research directions targeting the new digital environment, the role of communication, and research methodologies with special attention to the consequence- and process-oriented approaches.

Unobtrusive measurement methodologies are critical to implementing intelligent tutoring systems (ITS) for teams. Such methodologies allow for continuous measurement of team states and processes while avoiding disruption of mission or training performance, and do not rely on post hoc feedback (including for the aggregation of data into measures or to develop insights from these real-time metrics). This chapter summarizes advances in unobtrusive measurement developed within Army research programs to illustrate the variety and potential that unobtrusive measurement approaches can provide for building ITS for teams. Challenges regarding the real-time aggregation of data and applications to current and future ITS for teams are also discussed.

The purpose of this paper is to examine the antecedents of project creativity in international marketing teams. The proposed framework includes both proximal (characteristics that impact the everyday functioning of the team) and distal (characteristics associated with the team's organizations that are relatively remote to the everyday functioning of the team) factors as antecedents of project creativity. Specifically, the authors investigate the influence of three proximal factors, namely, collaboration with foreign counterparts, autonomy, and international experience as well as two distal factors, namely, organizational encouragement and innovative organizational culture.

Data were collected from 156 executives from publicly traded firms in the manufacturing sector in South Korea and tested using hierarchical regression.

Collaboration with foreign counterparts and autonomy exert direct positive influence on project creativity. International experience exerts a curvilinear relationship such that low and high levels of international experience positively influence project creativity, whereas moderate international experience negatively influences project creativity. In addition, whereas the relationship between organizational encouragement and project creativity was supported, the relationship between innovative culture and project creativity was not.

Despite the importance afforded to international marketing teams and creativity in marketing research and practice, little attention has focussed on project creativity in international marketing teams. This study represents an initial effort toward filling the void and identifying certain proximal and distal factors as relevant antecedents of project creativity in international marketing teams. In addition, deviating from extant studies on creativity, this study highlights a curvilinear relationship between international experience and creativity.

This study aims to develop a cross-level research model to explore the relationship between team-level contextual ambidexterity and employees' enterprise system (ES) ambidextrous use, and the mediating role of user empowerment in and moderating effect of leader–member exchange (LMX) on the relationship.

This study conducted a sequential mixed-methods approach, which included a quantitative survey and a qualitative case study. The survey, administered to 244 employees in 59 groups from a financial institution, analyzed the relationships between contextual ambidexterity and ES ambidextrous use. Furthermore, the cross-level mediation and moderation effects were explored. The case study, involving nine members in three groups from a manufacturing firm, served to reinforce the validity of the survey results.

Team-level contextual ambidexterity can affect ES ambidextrous use directly or through the partial mediator of user empowerment. Furthermore, this study highlights the moderating role of LMX in the relationship between contextual ambidexterity and user empowerment, thereby improving ES ambidextrous use.

This study contributes to the literature by uncovering the cross-level effect of contextual ambidexterity on ES ambidextrous use through user empowerment, thereby extending the ambidexterity perspective and self-determination theory to the ES context. Additionally, this study provides nuanced insights into how to enhance ES ambidextrous use by revealing the moderating role and moderated mediation effect of LMX anchoring on social exchange theory.

Business expects far more from employees than technical and generic skills. There is a growing emphasis on employees to not just do their job but to contribute to business success. As the emphasis is placed on individuals contributing to the effective, positive perpetuation of the business through the development of professional and work related skills; the team culture of business today places additional emphasis on the ability to work effectively within a team environment. Specifically, this paper will discuss the importance of social interdependence and teamwork and the implications for business success and team success

The paper seeks to improve the understanding of knowledge identification and management in product design by studying designers' cognition and behavior.

Knowledge management becomes an essential process in product design. However, most organizations and designers do not understand what knowledge should and can be managed. Little research is focused on studying the cognitive and social psychological factors within knowledge activities. This paper is mainly focused on knowledge issues in product design. This study focuses on the internal human activities and explores knowledge management research utilizing a human factors perspective.

In this paper knowledge in product design is defined; knowledge in product design is identified and classified based on design decision‐making processes. Furthermore, how to improve the knowledge management process in collaborative decision making is presented.

This study uses an experimental approach and hopefully the research can therefore be generalized to other situations.

This study provides guidelines for information technology support for knowledge management in product design.

Knowledge used in product design is identified and classified. The paper explores knowledge management research by analyzing human activity, in combination with the study of management and engineering technologies.

The focus of this paper is on knowledge transfer. The purpose is to investigate intra‐project knowledge‐transfer practice in information systems development (ISD) firms applying a Scrum methodology.

Case study of ISD projects and empirical data obtained using in‐depth interviews following a semi‐structured approach were employed.

One of the main findings showed that Scrum team members believed in the usefulness of knowledge transfer. The study observed extensive personal exchange of knowledge through, for example, meetings and networks, including dialog with the client. The mechanisms observed in creating knowledge transfer were: lean and dynamic documentation, cross‐functional teams, client consultation and feedback, intra‐project meetings, application of project tools and techniques, and management of changes.

Future research should investigate other organizations and countries, so that these findings may be generalized.

The study observed extensive personal exchange of knowledge which can be described as people track of knowledge management. This observation coincides with the view that information systems and tools only play a subordinate role in knowledge management widely held by many contributors to the people track of knowledge management. Others argue that the dominance of tacit knowledge in projects is a key challenge. This involves a particular concern for organizational culture and leadership style and has implications for how a project should be structured and managed.

Knowledge transfer in ISD projects is studied in this research paper.

Previous research suggests that teams pace their change either internally to coincide with the midpoint, deadline, or task phases, or externally by entraining to exogenous pacers. Other research suggests that teams adapt to random environmental shocks. This paper investigates if, how, and when endogenous, exogenous, and random pacers affect the patterns of change in groups. We studied five software development teams during a turbulent two-year period. Our case studies and supporting analyses suggest that teams perform a “dance of entrainment”—simultaneously creating multiple rhythms and choreographing their activities to mesh with different pacers at different times.