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Knowledge identification and management in product design

Qiu Yuan Fu (PhD candidate in the Division of Systems & Engineering Management, School of Mechanical & Aerospace Engineering, Nanyang Technological University, Singapore.)
Yoon Ping Chui (Assistant Professor in the School of Mechanical & Aerospace Engineering, Nanyang Technological University, Singapore and Centre for Human Factors and Erconomics, Nanyang Technological University, Singapore.)
Martin G. Helander (Professor in the School of Mechanical & Aerospace Engineering, Nanyang Technological University, Singapore.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 November 2006

6688

Abstract

Purpose

The paper seeks to improve the understanding of knowledge identification and management in product design by studying designers' cognition and behavior.

Design/methodology/approach

Knowledge management becomes an essential process in product design. However, most organizations and designers do not understand what knowledge should and can be managed. Little research is focused on studying the cognitive and social psychological factors within knowledge activities. This paper is mainly focused on knowledge issues in product design. This study focuses on the internal human activities and explores knowledge management research utilizing a human factors perspective.

Findings

In this paper knowledge in product design is defined; knowledge in product design is identified and classified based on design decision‐making processes. Furthermore, how to improve the knowledge management process in collaborative decision making is presented.

Research limitations/implications

This study uses an experimental approach and hopefully the research can therefore be generalized to other situations.

Practical implications

This study provides guidelines for information technology support for knowledge management in product design.

Originality/value

Knowledge used in product design is identified and classified. The paper explores knowledge management research by analyzing human activity, in combination with the study of management and engineering technologies.

Keywords

Citation

Yuan Fu, Q., Ping Chui, Y. and Helander, M.G. (2006), "Knowledge identification and management in product design", Journal of Knowledge Management, Vol. 10 No. 6, pp. 50-63. https://doi.org/10.1108/13673270610709215

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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