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It is salient to be acquainted with the key elements that determine educational tourists’ decision in selecting an overseas destination while considering the rise of international competition amidst nations concerning international students. There has been a growth in the number of nations committed to attracting educational tourists. This issue is evident in countries involved in higher education (HE), such as Northern Cyprus, identified as an edu-tourism destination. Northern Cyprus can attract a whopping number of tourists, and the higher population is most likely to be made up of international students regardless of its interdiction on direct flights and political pressure. This chapter centres on analysing educational tourists’ motivators in selecting a tourism education destination abroad and on revealing effective recruitment and promotion plans towards attracting them. The chapter includes the descriptions and discussions of educational tourism, the HE industry over the years, globalisation and internationalisation of educational tourism, factors influencing educational tourists’ decision-making process and key elements influencing educational tourists’ decisions in HE institutions. At the end of the chapter, a case study is presented that reports the findings of interviews with educational tourists, overseas recruitment agents and Eastern Mediterranean University staff responsible for promoting the institution. The results identified eight factors affecting educational tourists’ decisions on study destination. Those factors comprise cost, ease of access, location, social factors, quality of education, instruction language, cultural environment and communication quality. The sub-factors of the main eight factors are scholarships, destination’s scenery, safety, friends’ and relatives’ influence and cultural differences. This chapter brings a significant knowledge about the motives that affect educational tourists in selecting at a particular HE destination. Based on the study’s findings, educational institutions may consider various recommendations to redesign their strategies towards attracting educational tourists more effectively. Generally, this study promotes an apprehension about the diverse elements that affect educational tourists’ selection of a destination study. An in-depth understanding of these factors will help education institutions’ decision-makers better develop plans of action to provide desired services to educational tourists, attract and keep them in return.

The purpose of this research is the modeling of the relationship of Learning Style and Learning Source Preferences to Organizational Learning Capability (OLC).

A survey questionnaire gave us data from 274 employees in the hotel industry in Cyprus, which was chosen because it is a labor-intensive industry with big economic impact on the National Domestic Product (as per Cyprus Investment Promotion Agency this is more than 20%). SPSS and AMOS were used to analyse the proposed model.

The findings provided evidence to support the position that the proposed model demonstrates that OLC is affected by the Individual Learning Preferences (ILP) which are the learning style preference and the learning source preference of individual workers.

The study did not consider the effect of learning style and learning source preferences on the different departments of a hotel. Further, a longitudinal study with more organizations within the hotel sector, or other economic sectors, was outside the scope of this study.

The proposed model can be used by organizations to reflect on how learning source and learning style preferences can affect the OLC.

What relevant research did not explore enough, is the learning preferences of individuals in their work environment and not as often seen, the learning styles or learning (dis)abilities of students in a school environment. Therefore, this research fulfills the need to study learning preferences in the business context and examines their effects on OLC.

Research managers and administrators (RMAs) should not be forgotten as part of the professional workforce populating today’s research ecosystems of universities or research institutes, with interactions and contributions that matter (Poli, 2018a). Unfortunately, since they are still often regarded as employees who are neither senior management nor researchers, their role still suffers vagueness and ambiguity (Allen-Collinson, 2009). Consequently, RMAs are still unrecognised and unacknowledged, and often misunderstood as support staff or bureaucrats (Rhoades, 2010). This country-specific case study of Cyprus introduces the readers to the Cypriot research ecosystem, so as to contextualise the landscape within which the Cypriot RMAs operate professionally. After briefly discussing the evolution of the RMA profession in Cyprus and glimpsing at what might be the current Cypriot RMA community, the chapter elaborates on RMA demographics derived from the ‘RMA in Cyprus Questionnaire’, which was formulated based on the RAAAP-3 survey. At its closure, the chapter proposes the establishment of the ‘CyARMA – Cyprus Association of Research Managers and Administrators’, as the body to advocate the standardisation, professionalisation and, more importantly, the recognition of the RMA profession in Cyprus.

Iran, with its young and highly literate population, constitutes one of the main higher education markets in the Middle East region. Having now developed a highly comprehensive higher education sector, a result of the efforts to advance the higher education system following the Islamic Revolution in 1979, it is of no surprise that more than four million Iranians are currently enrolled in higher education institutions in Iran. Regardless of these developments, however, meeting the increasing demand for tertiary education has been a challenge leading to a large number of Iranians pursuing tertiary education opportunities overseas. This has created a vast and promising market for student importing countries, which has proved to be too difficult for international student recruiters to penetrate due to international sanctions imposed on Iran and local economic problems coupled with certain restrictions imposed internally by the ruling authorities. Despite the challenges of not being politically recognised as legitimate except by Turkey, North Cyprus has been one of the most popular destinations for Iranian students particularly in the last decade. Relative to its size, North Cyprus has proved to be one of the most internationalised higher education system in the world with more than 30,000 international students from more than 100 different countries and more significantly, Iranian students constitute one of the largest cohort. This chapter explores the student recruitment process from Iran with a specific focus on the external and internal challenges faced by the students as well as by the recruiters. North Cyprus is particularly evaluated as a case study to present how some challenges may have been overcome and student flow can be achieved even to a country that has been struggling against the externalities of international political non-recognition.

The purpose of this paper is to provide a holistic view on e-learning-related concepts as a basis for an e-learning strategy. Furthermore, it aims to shed light on the level of application of existing open-source learning management systems (LMS) by the public and private universities of Cyprus. Due to a currently existing information gap in the field, the study should rather be seen as an exploratory descriptive snapshot to create initial awareness based on which further hypotheses can be derived for future studies.

Quantitative research has been conducted in this study with an online questionnaire distributed to all the public and private universities in Cyprus.

The conducted research analysis results clearly illustrate the comparisons among different features and services of an e-learning platform. Additionally, the analysis results highlighted the tendency of the participants toward a social learning environment which was considerably high in using social networks and other collaboration platforms, as students were more attracted to those e-learning platforms that integrate social learning elements such as various social media tools.

The only data collection method used was the online questionnaire. Even though it provided the researchers with sound and useful outcomes in a considerably short time, the validity of the results was not properly justified. The findings cannot claim to be representative. The main reason of selecting only one type of data collection method, i.e. questionnaire was the limited time of completing the research. Another significant limitation was the very low co-operation level of some of the universities under study which resulted in having less reliable results, as the response rates of some universities were merely 1 per cent.

This research study provides a comprehensive body of knowledge about LMS and e-learning, in general, within the public and private universities in Cyprus. In other terms, the results of this study enhance the existing knowledge about the e-learning features as well as demonstrating the tendency of the students toward social learning within an LMS.

This paper aims to provide an understanding of residents' perceptions of how tourism activity in a rural area impacts their environment as well as their economic and social lives individually and as a community.

As a primary method of data collection, semi-structured interviews were conducted with 20 residents in the rural areas of Cyprus.

The study's findings suggest that tourism activity in the rural areas provides a plethora of opportunities to residents, but comes with challenges and threats. Both social and environmental impacts are mainly for the benefit of the local communities as the engine of development. Emphasis is given to the revival of the local culture with the emergence of small and medium enterprises, along with the motivation of younger populations and women to become active entrepreneurs. However, a more holistic approach should be taken to sustainable tourism development in Cyprus, ensuring that all local communities have an opportunity to develop small-scale niche tourism products that enhance the image of rural destinations and which become a source of pride for the residents.

The study contributes to the literature by enhancing knowledge of the relationship between tourism and local rural communities. Shedding light on residents' perceptions by evaluating social and environmental impacts can guide government policy making and implementation.

There are international students studying in the universities of Northern Cyprus that come from more than 68 countries. Travel agencies are among those firms which are affected the most from these international students. Therefore, the purpose of this study is to investigate how international students perceive travel agency services by using the SERVQUAL instrument.

A total of 579 university students studying at the universities of Northern Cyprus responded to a revised version of the SERVQUAL instrument. After a descriptive analysis, a multivariate regression was used to estimate the impact of service quality dimensions on overall student satisfaction and positive word of mouth.

Research results reveal that the expectations of university students are not met and that the largest gap was found in the “empathy” dimension. Results also reveal that the service quality perceptions of Turkish students coming from Turkey significantly differ from that of Turkish Cypriot and other overseas students. The “responsiveness” dimension has the largest influence on student satisfaction in the case of Turkish Cypriot and other overseas students, and the “empathy” dimension has the largest influence on the satisfaction of Turkish students coming from Turkey. Finally, overall satisfaction of all students has a positive and statistically significant impact on their word of mouth.

Millions of students pursue their higher education abroad; therefore, they extensively benefit from travel agencies. The present study is the first of its kind that investigates service quality evaluations and satisfaction levels of international students for travel agencies in Northern Cyprus, a non‐recognized small island state that managed to attract international students from more than 69 different countries.

Education can provide learners with the necessary awareness, values and skills to understand the complexity of sustainability. This study aims to analyse the extent to which sustainability concepts have been implemented in higher education programmes in the tourism and hospitality fields.

For the purpose of the current study, data on all tourism and hospitality programmes offered in Cyprus higher education institutions (HEIs) at the Bachelor level was obtained. Analysis was conducted on publicly available programme descriptions, learning outcomes, program content and syllabi and course descriptions.

The study finds that sustainability concept implementation in undergraduate hospitality and tourism degree programmes is at a developing stage. The majority of the HEI follow trends and offer sustainability courses either as compulsory or elective courses, but concept implementation in programme learning outcomes and programme descriptions is relatively limited.

This paper presents a review of data and evidence on sustainability concept implementation in tourism and hospitality education in Cyprus.

This study aims to identify stakeholders and dimensions of the gastro-tourism cluster in Cyprus in order to facilitate the creation of a network of unique culinary experiences for tourists.

The qualitative research approach was undertaken through interaction with academics, researchers, and public and private sector stakeholders during the Gastro-Tourism Conference, which was organized by the University of Nicosia, Cyprus, in May 2022. The study draws on data from non-structured interviews conducted with tourism industry professionals and stakeholders.

Four stakeholders of the gastro-tourism cluster were identified: enterprises from the gastro sector, supportive enterprises and industries, public institutions, and other institutions. Geographic proximity and knowledge sharing are the main dimensions affecting the gastro-tourism cluster in Cyprus.

The authors identified stakeholders in and dimensions of the gastro-tourism cluster in Cyprus, each of which plays a significant role in creating culinary experiences for visitors and ensuring more sustainable and less seasonal development of the island as a destination.

This paper aims to verify the perceptions of Cypriot society in relation to corruption. In an attempt to do so, 1,521 Cypriots participated between the months of September 2011 and October 2011 in the survey on the level of corruption in Cyprus. The survey was conducted by the organization “Transparency Cyprus”. Participants were 52 per cent female and 48 per cent male, age groups covered by 18 years until retirement, of whom 51 per cent work in the private sector, 16 per cent in the public sector, 24 per cent do not work, while 9 per cent work in semi-governmental organizations. Finally, 34 per cent are high school graduates, 37 per cent had higher education and 29 per cent hold a postgraduate university degree. The survey results show that corruption in Cyprus is considered by the vast majority of participants (86 per cent) as a serious problem and will also increase due to the economic crisis (79 per cent). The majority (93 per cent) of respondents believes that corruption and/or abuse of power for personal benefit exists and is widespread in most national politicians, in government officials in awarding public tenders (92 per cent) and in the police (90 per cent).

In an attempt to verify the perceptions of Cypriot society in relation to corruption, 1,521 Cypriots participated between the months of September 2011 and October 2011 in the survey on the level of corruption in Cyprus. To analyze the results of the survey, the statistical package SPSS has been utilized.

Seventy per cent consider corruption a major issue in Cyprus, while 60 per cent are being or have been affected by corruption directly. Almost all interviewees (92 per cent) believe that the police are also corrupted. Sixty-one per cent believe that not enough is being done to fight corruption, and in the cases that something was done, it was not enough. Seventy-five per cent blame the government, 67 per cent blame the police and 58 per cent blame the prosecutors and judges.

On the completion of the upcoming survey (for the year 2013), one can compare these results and identify the associations between the two surveys. Another limitation of this survey is that people could have answered based on their perceptions; therefore, the results should be treated with extra care.

This research manuscript takes a step further to deepen our understanding of corruption in Cyprus. The findings of the survey performed could serve as policy prescription for the policy-makers who aim to strengthen the institutional environment in Cyprus. To do so, one should examine the current stage of the environment in Cyprus, something that this research paper explores through the survey conducted.