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Article
Publication date: 17 November 2020

Kurtulus Karamustafa, Pembe Ülker and Harun Çalhan

This study provides insights on the perceptions of residents in destinations offering different tourism products at different levels of tourism development.

Abstract

Purpose

This study provides insights on the perceptions of residents in destinations offering different tourism products at different levels of tourism development.

Design/methodology/approach

A total of 1,122 valid responses were gathered through surveys from the residents of three unique destinations, with different levels of tourism development. Non-parametric tests were performed since the data was gathered on an ordinal scale and not distributed normally.

Findings

The tourism perceptions of the residents formed a five-factor structure, namely “socioecological negative”, “socioeconomic positive”, “socioecological development (wellbeing)”, “negative perceptions of tourism” and “tendency to become visitor”. All dimensions except for “socioeconomic positive” differed significantly by destinations in terms of level of tourism development or type of tourism product offered.

Research limitations/implications

Residents' perceptions of tourism differ based on different tourism products and different levels of tourism development of destinations. The residents of the most mature destinations in terms of tourism development have the most negative perceptions of tourism.

Originality/value

Although there are studies investigating how residents' perceptions differ based on the level of tourism development of destinations, this study, with its holistic approach, aims to provide insights on how residents' perceptions of tourism differ based on the tourism products offered by different destinations. The selected destinations differ from each other in both their level of tourism involvement and products they offer, hence the originality of the current study with its unique contribution to the related body of knowledge.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

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Article
Publication date: 14 March 2016

S. Mostafa Rasoolimanesh and Mastura Jaafar

This paper aims to investigate the positive and negative perceptions of residents towards tourism development in Bujang Valley (Lembah Bujang), an underdeveloped rural…

Abstract

Purpose

This paper aims to investigate the positive and negative perceptions of residents towards tourism development in Bujang Valley (Lembah Bujang), an underdeveloped rural area that is targeted for world heritage site inscription because of its archaeological value.

Design/methodology/approach

A questionnaire survey was conducted to collect data among residents and 143 questionnaire were returned.

Findings

The results demonstrated that the residents of Bujang Valley have generally positive perceptions towards tourism development and are agreeable with supporting tourism development. Moreover, these results were highly correlated with one another, with residents’ positive perceptions having a positive effect on their support for tourism development, and negative perceptions have a negative effect on their support for tourism development.

Practical implications

The findings of this study can assist the Bujang Valley local authorities to improve the support and participation of residents in tourism planning and conservation programmes, thereby contributing to sustainable development.

Originality/value

This study contributes to the resident perception literature by examining the effects of residentsperceptions on their support for tourism in an underdeveloped rural area in the developing world.

Details

Journal of Place Management and Development, vol. 9 no. 1
Type: Research Article
ISSN: 1753-8335

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Article
Publication date: 24 June 2021

Diogo Filipe Moleiro, Maria João Carneiro and Zélia Breda

This paper aims to provide an empirical analysis of residentsperceptions and attitudes in the city of Aveiro, Portugal, regarding the appropriation of public spaces by…

Abstract

Purpose

This paper aims to provide an empirical analysis of residentsperceptions and attitudes in the city of Aveiro, Portugal, regarding the appropriation of public spaces by tourists. An analysis of how the perceptions of this appropriation influence residents’ attitudes (RA) towards tourists, and even restructuring of space considering RA, is also presented. It is intended to do this based on a theoretical framework where tourism socio-cultural impacts on urban destinations are analysed with a focus on appropriation processes. Attitudes of residents are also examined.

Design/methodology/approach

A questionnaire survey (N = 301) was carried out with residents of the city of Aveiro, using a cluster sampling approach. The aim of the empirical study is to use multiple linear regression analyses to assess the extent to which the residentsperceptions of tourists’ appropriation of public spaces influence the attitudes of the former towards the latter.

Findings

The results show that, overall, the residents consider that tourism has more positive than negative impacts. However, it can be observed that residents already perceive some negative impacts of tourism regarding the appropriation of space. Concerning RA, these tend to be more positive than negative. It can also be observed that various perceptions of appropriation of space significantly influence these attitudes. The paper ends with some guidelines for designing policies and strategies for tourism development that promote better use of public spaces by tourists.

Originality/value

Considering the limited empirical research on perceptions of appropriation of tourism space, the study carried out in this paper analyses the impact of a comprehensive set of residentsperceptions regarding the appropriation of public space by tourists on various types of attitudes of residents towards tourists.

Details

International Journal of Tourism Cities, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-5607

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Article
Publication date: 28 October 2020

Asif Hamid Charag, Asif Iqbal Fazili and Irfan Bashir

The purpose of this study is to understand the residentsperception towards environmental, social, cultural and economic impacts of tourism development in Kashmir.

Abstract

Purpose

The purpose of this study is to understand the residentsperception towards environmental, social, cultural and economic impacts of tourism development in Kashmir.

Design/methodology/approach

The research instrument containing 27 items pertaining to six variables is adopted from the literature. A mix-method survey approach is used to solicit residentsperceptions regarding environmental, social, cultural and economic impacts of the current level of tourism development. A total of 326 useful responses were subjected to descriptive statistics, analysis of variance (ANOVA) and post hoc analysis using SPSS (Version 22.0).

Findings

In general, the negative and positive impacts of tourism development are well perceived by the residents. The results indicate that the residents display positive perception regarding economic impacts, however, social and environmental impacts are negatively perceived. Furthermore, barring level of education, the study found no significant difference in the residentsperception towards tourism impacts (environmental, social, cultural, economic, quality of life and cost of living).

Research limitations/implications

The paper identifies perceived impacts and issues of tourism development thereby, proposing possible mitigating measures. Also, the study identifies the need to develop a comprehensive policy framework addressing the issues related to the resident’s negative feelings towards tourism impacts. Further, the study envisages the need for engaging residents in developing a progressive and participatory planning process for future tourism activities in the area.

Social implications

The study offers critical social implications for city tourism development. It suggests a community-based approach should be adopted to sensitize residents about the positive benefits of tourism.

Originality/value

The study is a novel attempt concerning residentsresidents perceptual differences towards tourism impacts. Furthermore, this study investigated socio-cultural impacts of tourism under two separate categories for better understanding. in doing so, this study provides finer understanding of perception of residents towards tourism impacts in Indian context. The findings of the study will prove critical for different stakeholders in developing future tourism framework and policies in the region.

Details

International Journal of Tourism Cities, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-5607

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Article
Publication date: 23 July 2018

Fabio Cassia, Vania Vigolo, Marta Maria Ugolini and Rossella Baratta

City image has been defined as the sum of beliefs, ideas and impressions people hold regarding a city. While abundant literature has explored city image from tourists…

Abstract

Purpose

City image has been defined as the sum of beliefs, ideas and impressions people hold regarding a city. While abundant literature has explored city image from tourists’ perspectives, few studies have explored residentsperceptions, and even fewer have compared city image as perceived by tourists and residents. In addition, very few studies have compared tourists’ and residentsperceptions of city image in small- to medium-sized destinations. Considering these research gaps, the purpose of this paper is to address city image in a medium-sized destination, Verona, in northern Italy with three specific objectives: to examine residentsperceptions of the city of Verona’s image; to examine tourists’ perceptions of the city of Verona’s image and to compare the perceptions of the two groups.

Design/methodology/approach

The research was conducted through questionnaires collected among residents and tourists in Verona. Questionnaires were based on a multi-item scale addressing four dimensions of the city image.

Findings

The findings show that residents and tourists hold similar perceptions of city image regarding services and leisure, security and entertainment. The only significant difference in city image concerns the municipal facilities. Specifically, residents are more critical than tourists about this dimension of city image.

Practical implications

The research provides useful implications for policy makers and destination management organisations, and shows some strengths and weaknesses of Verona.

Originality/value

The study addresses the image of a medium-sized city that is typical in the Italian context, thus enhancing knowledge about city image. In addition, by testing and enhancing a scale previously used only to measure residentsperceptions, the study provides a common measurement instrument to compare tourists’ and residentsperceptions.

Details

The TQM Journal, vol. 30 no. 5
Type: Research Article
ISSN: 1754-2731

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Article
Publication date: 10 August 2015

Chris Gullion, Sotiris Hji-Avgoustis, Yao-Yi Fu and Soonhwan Lee

The purpose of this paper is to explore cultural tourism investment and resident quality of life in the Midwestern city of Indianapolis, Indiana. It is important to…

Abstract

Purpose

The purpose of this paper is to explore cultural tourism investment and resident quality of life in the Midwestern city of Indianapolis, Indiana. It is important to understand from a cultural tourism perspective how further attempts to grow and invest in tourism will affect resident perception of quality of life and future cultural tourism investment.

Design/methodology/approach

To achieve this goal, data from the 2012 Indianapolis Quality of Life survey was statistically analyzed to specifically examine how residents’ perceived quality of life affects cultural tourism investment. This allows for the study of what city-service attributes (i.e. safety, attractions, transportation, etc.) identify as potential indicators of whether residentsperception of quality of life affects cultural tourism investment and if there were any correlations between demographic factors of age, gender, ethnicity, and household income with the perception that investing in cultural events and attractions for tourists is good for residents.

Findings

Results indicated that several key city-service attributes identify as potential indicators of whether residentsperception of quality of life in Indianapolis affects residentsperceptions that investing in cultural tourism for tourists is good for residents. Furthermore, excluding perceptions of cultural tourism investment, several key city-service attributes identified as potential indicators of residentsperception of quality of life in Indianapolis. Finally, results indicated that demographic factors of gender, age, ethnicity, and income were not significant when it came to affecting the perception that investing in cultural events and attractions for tourists is good for residents.

Research limitations/implications

The findings of this study have unique academic and applied implications in the continued study of tourism in Indianapolis, Indiana. This study provided research related to the study of quality of life in Indianapolis and reported statistics for the 2012 Indianapolis Quality of Life survey. The data and statistical analysis reported in this study will serve as valuable information for future endeavors concerning cultural tourism and quality of life in Indianapolis. The identification of city-service attributes that significantly impact resident perception of quality of life and city-service attributes that, in conjunction with resident perception of quality of life, affect how residents perceive cultural tourism investments is important information that can be utilized by future researchers, tourism planners, and policymakers in Indianapolis. The analysis revealed what city-service attributes are important to residents of Indianapolis and demographic factors that affect resident perception of quality of life. The continued examination of these city-service attributes may help to identify areas of public service that need to be improved.

Practical implications

This study demonstrates that resident level of awareness pertaining to the benefits of cultural tourism investment are relatively low. Tourism planners, officials, and researchers can utilize this knowledge to better facilitate methods to gain resident support for cultural tourism investment and development. In addition, this research can be utilized to better understand the needs of residents and how tourism and various city-services impact their quality of life. If cultural tourism planners and other tourism officials better understand methods to gain resident support for cultural tourism investment then they can maximize economic and cultural tourism gains for the city.

Originality/value

This case study specifically focussed on cultural tourism to better present data regarding this issue; however, the authors believe future studies that examine both cultural and sports tourism could be beneficial. Aspects such as city-services and resident perception of quality of life could be examined from both cultural and sports tourism perspectives. This approach could produce beneficial results regarding cultural and sports tourism investment and potentially highlight demographic characteristics unique to cultural tourism and sports tourism supporters in the city of Indianapolis.

Details

International Journal of Tourism Cities, vol. 1 no. 3
Type: Research Article
ISSN: 2056-5607

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Article
Publication date: 17 May 2018

Vanessa Muler Gonzalez, Lluis Coromina and Nuria Galí

This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the…

Abstract

Purpose

This paper aims to assess the value of impact perceptions as an indicator of social carrying capacity in the heritage town of Besalú, Spain. Additionally, it assesses the impact tourism dependence and other socio-demographic variables have on this indicator.

Design/methodology/approach

A literature review on social exchange theory (SET) and carrying capacity related to impact perceptions is presented. The method was a survey, with a questionnaire based on the literature review and in-depth interviews. The results have been analyzed statistically to determine the links between perceptions and socio-demographic variables. Using statistical tools, perceptions are compared to three indicators that have been used to determine capacity in literature: willingness to accept more tourism, tourism pressure and the tourist function index.

Findings

The willingness of residents to enter into, and remain, in an exchange relationship is affected primarily by tourism dependence, and to a lesser extent by gender and education. Additionally, impact perceptions do not correspond to a willingness to accept more tourists. The impacts of tourism on conservation show greater consensus, while impacts on the availability of space for residents show links to other capacity indicators.

Originality/value

This study enhances the body of knowledge on social carrying capacity in heritage towns, by focusing on a regionally prominent day-tripper heritage town facing high tourism pressure which is Besalú. From a theoretical perspective, this study attempts to merge carrying capacity and SET, thus linking sustainability to social exchange. It also highlights the importance of a gender-based perspective in sustainability.

Details

Tourism Review, vol. 73 no. 3
Type: Research Article
ISSN: 1660-5373

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Article
Publication date: 2 October 2019

Fabiana Gondim Mariutti, Mirna de Lima Medeiros and Daniel Buarque

The purpose of this paper is to investigate Brazilian residents’ internal perspectives in terms of their satisfaction with the country. The paper identifies the…

Abstract

Purpose

The purpose of this paper is to investigate Brazilian residents’ internal perspectives in terms of their satisfaction with the country. The paper identifies the convergences and divergences among factors related to the reputation of Brazil.

Design/methodology/approach

Residentsperceptions were investigated by combining measurement scales based on previous studies in the literature; thus, a survey of 236 Brazilian citizens was employed, followed by exploratory factor analysis.

Findings

Two factors related to country reputation were identified. Factor 1, residentsperceptions related to their overall satisfaction with Brazil, shows that Brazilians like and respect the country yet have low levels of trust – this dimension involves place attachment because of its emotional influences. Factor 2, representing residentsperceptions of Brazil’s reputation abroad, shows that Brazilians think the country has a moderately positive image but not a desirable and good reputation abroad – these results indicate the need for improvements through governmental efforts.

Research limitations/implications

As this study opted for a comprehensive sample and not for a stratified sample, it was not possible to explore specific aspects regarding each region (Midwest, North, Northeast, Southeast and South) of the country. This type of detail could be interesting due to Brazil’s diversity. To identify destination-branding opportunities, further study should investigate Brazilian regions or cities from the residents’ point of view.

Practical implications

Interdisciplinary debate is encouraged among scholars, consultants, businesses and government authorities involved on the reputation of a country.

Social implications

Showing how the population feels about the country may offer ways of thinking about how to improve the satisfaction of these “ambassadors” of the brand Brazil, which could have impacts in the foreign perceptions about Brazil.

Originality/value

This study contributes to the understanding of country reputation by exploring residentsperceptions and roles related to their satisfaction and attachment to Brazil.

Details

Journal of Hospitality and Tourism Insights, vol. 3 no. 2
Type: Research Article
ISSN: 2514-9792

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Article
Publication date: 19 May 2020

S. Mostafa Rasoolimanesh and Siamak Seyfi

This paper aims to briefly highlight the evolution and overview of theories and methods applied to studies on residentsperceptions and attitudes towards tourism…

Abstract

Purpose

This paper aims to briefly highlight the evolution and overview of theories and methods applied to studies on residentsperceptions and attitudes towards tourism development and proposes several new areas of inquiry for future scholarly research.

Design/methodology/approach

This is a paper that highlights the past perspectives and future developments of residents’ impact perceptions of and attitudes towards tourism development.

Findings

This paper highlighted the theoretical and methodological perspectives of published articles in a few past decades on residentsperceptions and attitudes. Moreover, this research showed that the future research on residentsperceptions and attitudes should address emerging issues, such as over-tourism, as well as the technology-related factors. New theoretical and methodological perspectives are also proposed to investigate residents’ attitudes towards tourism development and its impacts.

Originality/value

This paper proposes several new areas of inquiry in relation to residentsperceptions and attitudes towards tourism development for future research.

Details

Tourism Review, vol. 76 no. 1
Type: Research Article
ISSN: 1660-5373

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Article
Publication date: 13 March 2007

Brian C. Renauer

The present study aims to examine the relationship between public and informal social control by investigating whether perceptions of neighborhood policing exhibit a…

Abstract

Purpose

The present study aims to examine the relationship between public and informal social control by investigating whether perceptions of neighborhood policing exhibit a positive or negative relationship to informal control. The influence of police‐resident coproduction (police attendance at community meetings, police accessibility, police‐resident problem solving) on informal control is contrasted with general perceptions of police effectiveness and legitimacy.

Design/methodology/approach

Survey data from 81 neighborhood leaders representing 81 Portland, OR neighborhoods (i.e. unit of analysis), along with crime and census data is used. Analysis involves multivariate OLS regression and correlations.

Findings

A frequency of police attendance at community meetings was negatively related to informal social control, controlling for neighborhood demographics, crime, and social cohesion. Results indicate a community style of policing may not be enough to overcome deeply entrenched attitudes toward the police in the most disadvantaged communities and at worst may discourage informal social control. Perceptions of neighborhood social cohesion and government responsiveness are the best predictors of increased informal social control.

Research limitations/implications

Further research is needed to understand the development of attitudes toward the police, especially in the most disadvantaged communities. The conclusions of the study are limited by the cross sectional design and use of a single neighborhood leader informant.

Practical implications

This paper attempts to identify how clear, tactical methods of collaborating with residents are related to informal social control.

Originality/value

This is one of the few studies to empirically assess whether public social control through neighborhood policing, in particular police‐resident coproduction and police legitimacy, is related to informal social control.

Details

Policing: An International Journal of Police Strategies & Management, vol. 30 no. 1
Type: Research Article
ISSN: 1363-951X

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