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The organization of events in public spaces in the cities of Oporto, Vila Nova de Gaia (both in Portugal), and Barcelona (Spain) led us to propose a classification of thematic cities. The conclusions are the result of social representations of organizers and sponsors in the three cities and, thus, it is a qualitative study carried out in research Ph.D. in Sociology at the Faculty of Letters of the University of Oporto. We propose the presentation of some events organized in three public spaces – Aliados Avenue in Oporto, Cais de Gaia’s waterfront in Vila Nova de Gaia, and Ramblas in Barcelona – to make its framing in terms of objectives, motivations, and public. We also appealed to the social representations of interviewees to evaluate the quality and structure of public spaces in the two cities in the metropolitan area of Oporto in comparison with the Catalan city. Finally, we propose the typification of the three cities according to the features presented throughout the chapter.

The purpose of this paper is to propose an initial step for understanding the sensory perception and purchase intent of Brazilian olive oil consumers. It also investigates the sensory perception and purchase intent for a Brazilian-made olive oil.

The sample, consisting of 115 surveyed consumers, is described demographically. The aspects related to sensory analysis and purchase intent associated with the key attributes indicated by the consumers are then discussed. Finally, consumer segmentation is carried out to characterize the consumers in more detail, in terms of both demographic and predictive variables for olive oil consumption.

Consumers displayed a sensory perception that is coherent with olive oil characteristics, thus being able to distinguish three different olive oils from a compound oil sample. Regarding purchase intent and preference, consumers showed mixed behaviors, which was not entirely convergent with the identified sensory aspects. Therefore, it was possible to segment them into three distinct groups: utilitarian, naïve, and expert consumers.

Brazil is an emergent olive oil market, which can create both research and business opportunities for the country. This preliminary study contributes to the advancement of this research subject in the non-traditional markets for olive oil.

This study aims to focus on assessing the psychometric properties necessary to validate the internal structure of the TOURQUAL scale.

A quantitative research study was conducted in collaboration with the Brazilian Network of Tourism Observatories, comprising 927 respondents surveyed between October 2021 and May 2022. The data analysis involved the application of descriptive statistics and exploratory factor analysis, in alignment with the principles outlined in the Standards for Educational and Psychological Testing 2014 to validate the scale.

The findings of this study validate the TOURQUAL scale as a robust tool for assessing the perceived quality of tourist services, with results demonstrating one-dimensionality and replicability.

To the best of the authors’ knowledge, this study is the first to assess the psychometric properties for validating the internal structure of the TOURQUAL scale.

The neighbourhoods surrounding social housing are often characterised by poverty, high rates of unemployment, community violence and other social stress factors that are often linked with adverse childhood experiences, including diverse forms of family, community and institutional violence against children. Based on the sociology of childhood, which considers children as active subjects with rights and promotes a critical understanding of their participation in matters that concern them, this chapter reviews participatory research with children, highlighting the importance of hearing their voices, to sustain their key role in building knowledge about them and the contexts in which they live. In this case, children participated in research to provide a deeper understanding of their needs in their neighbourhood, the role of their families and communities and what they needed to improve the quality of their lives.

This paper aims to investigate overlaps, complementarities and divergences between the literature on circular economy (CE) models and related literature in non-linear production models and frameworks, including CE, reverse logistics, closed-loop, industrial symbiosis and industrial ecology.

A systematic literature review was conducted focussing on the benefits of non-linear modes adoption.

The results show a high degree of convergence in findings, gaps and weaknesses of these literatures. Negative environmental, economic and operational impacts are understudied. There is a scarcity of studies identifying practices resulting in empirically tested benefits. The business and society case for non-linear production is still largely built upon conceptual studies, modelling and a few case studies. Despite a normative focus, there is very little use of theory, in particular, management theories.

First, the authors use only one, albeit highly recognized database, Scopus. This database may have omitted some relevant research, journals such as the Journal of Cleaner Production and Resources Conservation & Recycling that are more likely to publish such research and also have a more interdisciplinary approach. This is an important gap and interesting result to claim for more interdisciplinary research. Second, the filtering process used and the focus on Association of Business Schools top journals may have also omitted some relevant research, such as a large stream of literature in specialist journals such as Resources Conservation and Recycling and the Journal of Cleaner Production.

There are contradictions, tensions and epistemological ambiguity that needs to be critically addressed. Such tensions may be associated with the knowledge field that gave rise to these different non-linear production approaches. Many of them appeared at the same time, but from different sciences and disciplines with their own perspectives. Then in doing so, they create confusion in the definitions of CE, assumptions underlying modelling and business choices arising from this complexity. This can be minimized through the critical interpretation of knowledge to elucidate epistemological quandaries to improve the understanding of the economic, social and environmental impacts of practices.

In some way, this result makes sense, as the authors have limited the search to management, business and accounts journals, especially talking about Operations Management journals. This is an important gap and interesting result to claim for more interdisciplinary research.

In addition to gaps previously described, the authors identified areas of tensions where the literature offers inconclusive – often contradictory – findings requiring further exploration. A better understanding of these tensions is required to understand the impacts of non-linear production and develop policy guidelines for industry and policymakers to scale-up CE.

The purpose of this study is to identify the critical readiness factors (CRFs) that mainly affect the implementation of Lean Six Sigma (LSS) in an organization and their interactions, and to develop a model that allows the management to assess the Lean Implementation Readiness Level.

The methodology is separated into two main parts: the literature review and the assessment model development. In the literature review, the main CRFs and their interactions for LSS implementation in Scopus Data Base were identified. The second part of the methodology is the model development. It was built on a stepwise framework that considers the relations among the CRFs and their importance. Moreover, it was used fuzzy-based linguistic variables given by the experts working in the company to consider the actual performance rating of each CRF. The model has been validated in the healthcare sector in nine hospitals.

From the model application, it is possible to note that the most frequent level among the nine hospitals interviewed is “Average Ready”. Also, the most extreme level of readiness occurred ones while the most extreme level of not readiness never occurred. Results show that in 78% of the cases, there would have been a high probability of implementation failure. Also, it was possible to identify for each hospital if the CRFs are good, if they are weak and need to change or if another factor needs to be improved before it and what this factor is.

This work proposes a new methodology that eliminates the negative aspects and limitations of the total interpretive structural modeling methodology and the fuzzy logic approach currently applied to evaluate the LSS readiness of a company. The present methodology lies in the fact that it provides a solution not only by defining the weak CRFs but also by giving an indication of priority as it identifies the weak antecedent factors that inhibit the preparedness of the depending factors.

This study is to propose a procedure to support decisions on which enablers should be employed to minimize the impact of barriers to implementing mass customization strategies in food companies.

Through interpretive structural modeling, the authors analyzed the relationships between barriers. Then, with an approach similar to the quality function deployment technique, commonly used in general product and process development, the authors clarified the relationships between barriers and enablers.

The results revealed 19 barriers and 17 enablers for implementing food mass customization. The analysis indicates that most of the barriers (16) present strong associations with each other. The barrier “products with non-customizable features” depends on the whole chain of associations and causes a minor impact on the other barriers. In turn, the barrier “ingredient incompatibility” causes impact over the whole chain, and its dependence on other barriers is very low.

The results were tested in a single Brazilian company in the food sector.

The findings can allow food manufacturing companies to focus their efforts on the improvement of enabling technologies, such as smart packaging, Internet of Things and additive manufacture.

This study would help food companies to improve their business and provide better products to society.

There are few recommendations in the literature to how to implement mass customization strategy in companies from the food sector. This study fills in this gap presenting a procedure to guide managerial staff to develop this promising approach for food companies.

The purpose of this paper is to analyze the development of rural warehouses condominiums (or “condos”) as new rural configurations in the Brazilian agribusiness from the perspective of the theory of collective action.

A systematic literature review was complemented with multiple case studies based on interviews and direct observation. Content analysis was used to interpret the secondary and primary data.

Rural warehouse condos can be characterized as a collective action which is a new business model in Brazilian agribusiness. This new initiative has several advantages: reduction of the warehouse deficit and other logistical bottlenecks; strategic commercialization of production; reduction of logistical costs; inclusion of smallholders in the economy and, consequently, the generation of income for smallholders and their participation in the market.

The study used a qualitative approach and findings and discussion are inherently interpretative.

Understanding the organization of rural warehouse condos supports the inclusion of smallholding farmers and income generation. This creates a social benefit through rural growth and economic development. Some constraints related to the lack of public policies, specific credit lines in financial institutions, the problem of non-regularized rural areas, lack of transparency and conflicts among the members can limit expansion.

Rural warehouse condos are expanding mainly in the south region of Brazil, where smallholders are concentrated. In this new configuration, they can engage in an association to obtain several benefits, such as reduced logistics costs, better access to financing and increased bargaining power with suppliers. As this research dealt with a relatively new and poorly studied topic, it contributes to the development of new studies to map innovative warehousing practices.

To map nurses’ actions performed during the care transitions from hospital to home of Covid-19 patients.

A scoping review based on the Joanna Briggs Institute guidelines was carried out. We searched in seven databases: PubMed/MEDLINE, BDENF, LILACS, SciELO, Embase, Scopus, Web of Science and Google Scholar. A two-step screening process and data extraction was performed independently by two reviewers. The findings were summarized and analyzed using a content analysis technique.

Of the total 5,618 studies screened, 21 were included. The analysis revealed nurses’ actions before and after patient’ discharge, sometimes planned and developed with the interprofessional team. The nurses’ actions included to plan and support patients’ discharge, to adapt the care plan, to use screening tools and monitor patients’ clinical status and needs, to provide health orientation to patients and caregivers, home care and face-to-face visiting, to communicate with patients, caregivers and other health professionals with phone calls and virtual tools, to provide rehabilitation procedures, to make referrals and to orient patients and families to navigate in the health system.

The results provide a broader understanding of the actions taken and challenges faced by nurses to ensure a safe care transition for Covid-19 patients from hospital to home. The interprofessional integration to discharge planning and the clinical nursing leadership in post-discharge monitoring were highlighted.

The nurses’ actions for Covid-19 patients performed during care transitions focused on coordination and discharge planning tailored to the needs of patients and caregivers at the home setting. Nurses monitored patients, with an emphasis on providing guidance and checking clinical status using telehealth tools.

This paper aims to develop a cross-border regional brand management model to help enhance cooperation for developing such localities. It analyzed its applicability in the Brazil–Argentina and Italy–Austria cross-border regions comprising several cities.

A systematic literature review was conducted to obtain a theoretical basis and select elements for creating the cross-border regional brand management (CRBM) model. To apply the model, in-depth interviews were conducted with 19 specialists of different nationalities and distinct expertise on cross-border governance and regional branding. In addition, to validate the proposed model, a focus group was carried out, and specialists were consulted using forms, providing 22 additional opinions.

The results show good managerial practices and gaps that must be overcome to create and manage the brands from the two regions analyzed.

The theoretical contributions consist in extending the literature in place branding by presenting the first CRBM model and the conceptual explanation of each of the model's elements.

The study's practical implications occur through the suggestion of good management practices for the studied localities arising from the applicability of the CRBM model. Furthermore, it is expected that the model developed can be applied in other locations, bringing practical contributions to the management and creation of cross-border regional brands in other countries.

This study presents the first CRBM model and its applicability to two cross-border regions.