Transforming Government: People, Process and Policy
Issue(s) available: 69 – From Volume: 1 Issue: 1, to Volume: 18 Issue: 2
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Volume 2
Integration of digital technologies in anti-corruption initiatives in Botswana: lessons from Georgia, Ukraine and South Africa
Abiodun Marumo Omotoye, Natasja HoltzhausenThis paper aims to explore the potential role of digitalization in reshaping Botswana's assets and liabilities declaration system. Digitalization presents opportunities to not…
Framework for the application of explainable artificial intelligence techniques in the service of democracy
Marta Sofia Marques da Encarnacao, Maria Anastasiadou, Vitor SantosThis paper aims to explore explainable artificial intelligence (XAI) in democracy, proposing an applicable framework. With artificial intelligence’s (AI) increasing use in…
Design principles for MOOC platforms: a public sector perspective
Michael Koddebusch, Sebastian Halsbenning, Jörg BeckerOne impediment of e-government implementation is the lack of e-(government) competences among public officials, especially because foundational education programs fail to teach…
Digital transformation or digital standstill? Status quo bias in Swedish public sector strategies
Kristian NorlingThis study aims to investigate the impact of bureaucratic culture on the formulation and content of digital transformation strategies in Swedish local governments.
E-government in Asian countries: a conceptual framework for sustainable development
Md. Golam Kibria, Paul HongThis paper aims to examine the factors contributing to e-government development as a means to foster sustainable development, highlighting the need for robust e-government…
Waiting for change: a case study on the social construction of digital transformation in the public sector
Malin TinjanThe study aims to understand digital transformation as a socially constructed process with multiple stakeholders, influenced by internal and external forces. This perspective…
Towards dynamic decision-making in government as service organization: insights from systems thinking
Luca Carrubbo, Silvia Cosimato, Anna Roberta GagliardiService organizations operate in an increasingly complex and uncertain context that makes decision-making challenging. Despite well-recognized changes in the operational context…
The mediating role of government ICT use on the nexus between ICT access and public sector performance
Francis Dogbe, Muftawu Dzang Alhassan, Raphael Boahen Adomako, Ezekiel DaviesThis study aims to explore how government ICT use influences the relationship between ICT access and public sector performance globally. Previous research has mainly focused on…
An extended TOE framework for local government technology adoption for citizen participation: insights for city digital twins for collaborative planning
David Adade, Walter Timo de VriesThis study aims to understand and explain factors that influence how, when and under which conditions local governments adopt digital technologies for citizen collaboration. It…
How do technological media accelerate sustainable development? Mediating role of good governance and empowerment
Leila Nasrolahi Vosta, Mohammad Reza JalilvandThis paper aims to examine how technological media accelerates sustainable development. Further, the mediating role of good governance and society empowerment would be…
Unlocking the power and future potential of generative AI in government transformation
Jitendra Kumar PandeyThis paper aims to investigate whether the implementation of generative artificial intelligence (GAI) impacts government functionality. The study will analyse GAI’s positive…
Linking e-government development and quality of governance to trust in government: evidence from OECD member countries
Abdallah Alsaad, Abdelbaset Alkhawaldeh, Hamzah Elrehail, Rami AlmomaniThe association between e-government and trust in government has been extensively examined, even though empirical works have returned conflicting conclusions about this…
Toward a data culture model for local governments: conceptualization and insights from Belgium
Mathieu Lega, Antoine Clarinval, Corentin Burnay, Isabelle Linden, Annick CastiauxDespite the current attention toward the concept of data culture, a commonly accepted scope and definition is currently lacking. Addressing this conceptual fuzziness would be…
Commitment and trust: fostering socio-economic development through voluntary data exchange between governmental and commercial entities
Aida Darmenova, Kim Normann AndersenThis paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The…
Fiscal policy and sustainable development in sub-Saharan Africa: unveiling the role of information and communication technology (ICT)
Olumide Olaoye, Mamdouh Abdulaziz Saleh Al-Faryan, Mosab I. TabashThe aim of this study is twofold. First, this study examines the effect of fiscal policy on sustainable development in sub-Saharan Africa (SSA). Second, this study also…
Village fund management and reporting systems: are they accountable?
Paulina Permatasari, Adi Budiarso, Teguh Dartanto, Agunan Paulus Samosir, Bramantya Saputro, Dewa Ekayana, Efid Dwi Agustono, Tri Emil Alim, Leni Hartono, Firli Wulansari Wahyuputri, Irwanda Wisnu WardhanaThis study aims to address fundamental questions surrounding accountability within village fund management (VFM) and reporting systems in Indonesia by comparing the number of…
The polyphony of deviance: the impact of deviant workplace behavior on digital transformation
Johan Magnusson, Fredrik Carlsson, Marcus Matteby, Pamela Ndanu Kisembo, Daiva BrazauskaiteThe purpose of this study is to explore the impact of deviant workplace behavior on digital transformation in the public sector. This contributes to the current literature on…
Unraveling generative AI in BBC News: application, impact, literacy and governance
Yucong Lao, Yukun YouThis study aims to uncover the ongoing discourse on generative artificial intelligence (AI), literacy and governance while providing nuanced perspectives on stakeholder…
IT integration implementation in e-government public sector in developing countries: a systematic literature review and model development
Adamu Sa'ad Madaki, Kamsuriah Ahmad, Dalbir SinghThis paper examines factors influencing successful information technology (IT) integration in developing countries’ e-government sectors, analyzing benefits and challenges to…
User-centred exploration of m-governance adoption: identifying and analysing determinants
Saurabh Gupta, Nidhi MathurThis study tries to examine the factors that influence the adoption of e-governance mobile applications among Indian citizens. In addition, this study aims to analyse the impact…
The innovation journey and crossroads of sustainability, resilience and human-centeredness: a systematic literature review
Bilal Afzal, Xiaoni Li, Ana Beatriz Hernández-LaraThis study aims to undertake a comprehensive analysis of innovation models, tracing their evolution from Innovation 1.0 to Innovation 4.0 and introducing the concept of Innovation…
The moderating role of government support in chatbot adoption intentions among Malaysian government agencies
Ramizatunnisah Jais, Abdul Hafaz NgahThis study aims to use a survey to examine the factors encouraging Malaysian government agencies (MGAs) to adopt chatbots, which are a new artificial intelligence technology.
Geospatial modeling of climate change indices at Mexico City using machine learning regression
Magdalena Saldana-Perez, Giovanni Guzmán, Carolina Palma-Preciado, Amadeo Argüelles-Cruz, Marco Moreno-IbarraClimate change is a problem that concerns all of us. Despite the information produced by organizations such as the Expert Team on Climate Change Detection and Indices and the…
Digital humanism in business models: Unveiling value creation mechanisms
Stefano Franco, Antonio Messeni Petruzzelli, Umberto PannielloThe purpose of this study is to explore how companies can adopt digital humanism (DH), defined as the integration of humanistic skills in the development process of digital…
Factors affecting citizens’ intention to use e-government services: assessing the mediating effect of perceived usefulness and ease of use
Muhammad Hafiz Hariz Zubir, Muhammad Safuan Abdul LatipThis paper aims to examine how information and communication technology (ICT) coordination, information reliability, social pressure, perceived usefulness and perceived ease of…
Service innovation within public universities: implementing new service operations for social and racial inclusion
Giuliano Magno de Oliveira Condé, Maria de Fátima Bruno-FariaThis study aims to explore the configuration of a public university service innovation: the phenotypic evaluation of self-declared black and brown applicants for access to college…
Predicting firms’ resilience to economic crisis using artificial intelligence for optimizing economic stimulus programs
Niki Kyriakou, Euripidis N. Loukis, Manolis MaragoudakisThis study aims to develop a methodology for predicting the resilience of individual firms to economic crisis, using historical government data to optimize one of the most…
ISSN:
1750-6166Online date, start – end:
2007Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Anna Visvizi