Transforming Government: People, Process and Policy: Volume 15 Issue 1

Public displays and citizen participation: a systematic literature review and research agenda

Antoine Clarinval, Anthony Simonofski, Benoît Vanderose, Bruno Dumas

The purpose of this research is to study how current research reports reflect on using public displays in the smart city. In particular, it looks at the state-of-the-art of this…

An examination of citizen satisfaction with mandatory e-government services: comparison of two information systems success models

Abdullah Ibrahim Alkraiji

The purpose of this study is to empirically examine the utility of information systems (IS) success models in mandatory e-government services, as opposed to the volitional ones…

Digital ambidexterity in the public sector: empirical evidence of a bias in balancing practices

Johan Magnusson, Tero Päivärinta, Dina Koutsikouri

The purpose of this study is to explore and theorize on balancing practices (BP) for digital ambidexterity in the public sector.

Core – competencies – a key to future – oriented and sustainable e-governance implementation: a mixed method research

Apeksha Hooda, M.L. Singla

The purpose of this paper is to empirically identify the themes of core-competencies required for future-oriented and sustainable e-governance practices, especially across the…

Impact of e-court systems implementation: a case study

Rozha Kamal Ahmed, Khder Hassan Muhammed, Ingrid Pappel, Dirk Draheim

E-court systems automate court processes and provide better case administration with more effective and efficient justice delivery. This paper aims to present the e-court system…

IT capabilities as a fundamental of electronic government system success in developing countries from users perspectives

Ali Alshaher

This study aims to consider the capabilities of information technology as a basing dimension in the success of systems that provide electronic services as an e-government system…

Factors affecting electronic invoice adoption and tax compliance process efficiency

Yulan Qi, Anna Che Azmi

The purpose of this study is to examine the factors that affect the adoption of electronic invoices and in turn the impact of these factors on the tax compliance process…

Collaborating to deliver value in health care: exploring conditions required for successful healthcare and life science sector collaboration

Daniel J. Rees, Victoria Bates, Roderick A. Thomas, Simon B. Brooks, Hamish Laing, Gareth H. Davies, Michael Williams, Leighton Phillips, Yogesh K. Dwivedi

The UK Government-funded National Health Service (NHS) is experiencing significant pressures because of the complexity of challenges to, and demands of, health-care provision…