Transforming Government: People, Process and Policy: Volume 9 Issue 2

Constructing identities – professional use of eID in public organisations

Karin Hedström, Elin Wihlborg, Mariana S Gustafsson, Fredrik Söderström

The purpose of the paper is to reveal how identities are constructed when electronic identification (eIDs) cards are introduced through information systems in public…

Demographic factors as determinants of e-governance adoption: A field study in the United Arab Emirates (UAE)

Alaa Aldin Abdul Rahim A. Al Athmay

The purpose of this study is to measure the impact of demographic factors as determinants of citizens’ perceptions toward two dimensions of e-governance, namely: e-openness and…

Organizational measures to stimulate user engagement with open data

Iryna Susha, Åke Grönlund, Marijn Janssen

This paper aims to investigate which organizational measures can facilitate the use of open data. Implementation of open government data initiatives is commonly supply-driven, as…

Adoption of e-government services: The role of service quality dimensions and demographic variables

Sujeet Kumar Sharma

The purpose of this paper is to develop a research model for understanding the relationship between service quality dimensions and demographic variables, and the willingness to…

Transforming fire prevention: a case study

Emma Higgins, Mark Taylor, Hulya Francis, Mark Jones, Deb Appleton

– The purpose of this paper was to examine the transformation of fire prevention processes via improved targeting of fire prevention interventions over a four-year period.

Looking for friends and followers: a global investigation of governmental social media use

Agnes Mainka, Sarah Hartmann, Wolfgang G. Stock, Isabella Peters

The purpose of this paper is to identify governmental social media use in cities with enhanced information and communications technology infrastructures (i.e. Informational World…

Transforming Government: People, Process and Policy

Zahir Irani, Muhammad Kamal