Transforming Government: People, Process and Policy: Volume 11 Issue 2

Citizens’ perceptions of government’s participatory use of social media

Ali Saif Al-Aufi, Ibrahim Al-Harthi, Yousuf AlHinai, Zahran Al-Salti, Ali Al-Badi

This paper aims to investigate the perceptions of Omani citizens toward the use of social media by the government for participatory and interactive relationships. More precisely…

Role of types of electoral rigging, socio-economic status, politics and voting behavior in the formation of attitudes toward electoral integrity

Saeed Ahmad, Mudasir Mustafa, Ahsan Ullah, Muhammad Shoaib, Muhammad Mushtaq, Wasif Ali

This study aims to examine the associations between socioeconomic status, types of rigging (pre- polling-day and post-), politics and voting behavior, vote casting and perceptions…

Determinants of citizens’ mobile apps future use in Chinese local governments: An analysis of survey data

Christopher G. Reddick, Yueping Zheng

This paper aims to explore the determinants of citizens’ future use of mobile applications provided by government. Research on citizen-initiated contacts with government has…

Measuring public value of e-governance projects in India: citizens’ perspective

Parul Jain Gupta, Pradeep Suri

Most of the existing studies in e-governance context have attempted to measure public value of projects in terms of quality of services provided, cost effectiveness of public…

Realizing e-government benefits with minimal capabilities

Keld Pedersen

The purpose of this paper is to increase our understanding of the requirements for public sector organizations to implement benefits realization practices. The research compares…

Expectations and realities in welfare technologies: A comparative study of Japan and Norway

Bendik Bygstad, Gjermund Lanestedt

The paper aims to add knowledge on the status of the welfare technology field. Politicians in mature economies expect welfare technologies – especially digital technologies – to…