Transforming Government: People, Process and Policy: Volume 2 Issue 4

Government 2.0: An exploratory study of social networking services in Japanese local government

Alexander R.M. Schellong

Researchers have argued that social networks within a community have positive effects on people's behavior in disasters. The Japanese government is testing online SNS at the…

Evaluation of e‐health services: user's perspective criteria

Alalwany Hamid, Alshawi Sarmad

The purpose of this paper is to explore the user's perspective in evaluating e‐health services and to present evaluation criteria that influence users' utilization and…

Technology acceptance toward e‐government initiative in Royal Thai Navy

Vichita Vathanophas, Nattapon Krittayaphongphun, Chalalai Klomsiri

This paper aims to show how the adopted technology acceptance model (TAM) is used to measure the acceptance of internet use by naval officers in the Naval Department for the…

Uncertainty, human agency and e‐government

Fu‐Lai Tony Yu

This paper aims to formulate an Austrian model of the governmental process and to apply the theory of human agency to discuss the problems in transforming government into a…

Research note: Toward a reference process model for citizen‐oriented evaluation of e‐Government services

Habin Lee, Zahir Irani, Ibrahim H. Osman, Asim Balci, Sevgi Ozkan, Tunc D. Medeni

This paper aims to introduce a European project CEES to develop a standard for the evaluation of Electronic Government (e‐Government) services from a citizen satisfaction…

Editorial

Zahir Irani, Yogesh Kumar Dwivedi

Note from the publisher

Vicky Williams