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The purpose of this paper is to explore the relationship between the perceived performance, software usability, and attitude of academics to use online technology to perform their tasks in the academic context.

The paper assesses the acceptance and utilization of university lecturers for an online educational system using the technology-to-performance chain model. The evaluation process is conducted via an online survey which is administered to 180 university staff meanwhile objective measurements describing the actual utilization are considered during the analysis. Partial least squares path modeling is used in this study in tandem with other statistical methods to test the significance and influence of different constructs and factors related to the user.

The usability of information systems plays a crucial role compared to the attitude and social norms for lecturers to actually utilize technological products. Meanwhile, the TTF is observed to have more influence than the actual utilization for the perceived impact on performance. For the individual’s characteristics, the study indicates that the age is an influential factor on the utilization and performance in contrast to the gender which has a marginal impact.

The study describes a model to assess the acceptance of technology by academics based on combining self-reported data and objective quantitative measures which describe the actual utilization of the user. Further, the usability estimated using the well-known System Usability Scale is integrated within the developed model to reflect the ease of use for technology. Further, covariate analysis is conducted to explore how different types of users interact and react to educational systems for different factors including age, gender, academic qualifications and experience.

Many corporates in India are constantly adapting real estate benchmarks to reduce the workspace maintenance cost. However, anecdotally benchmarking the experience of clients while designing the workspace maintenance policies is not adequately taken into consideration in India. The focus of this study is on benchmarking workspace usage based on client usability.

The research is descriptive in nature. A structured questionnaire was sent to Information Technology (IT) companies in India to collect data through SurveyMonkey. Stratified sampling was used to collect a sample of 697 respondents which was also verified using G* software. The data collected was analysed using descriptive statistics and partial least square–structured equation modeling (PLS-SEM) to investigate the mediating effect of benchmarking the workspace usage on portfolio optimization and client satisfaction.

The structural model results obtained through the bootstrapping technique show that benchmarking workspace usage for real estate management positively impacts client satisfaction in the Indian IT workspace. The findings of this study support the full mediation effect (97%) and indicate that benchmarking practices are necessary for developing strategies for optimal portfolio asset utilization and are essential to survive in the current competitive business environment.

The findings of this study were influenced by the feedback from the top 100 IT clients in India. The research findings vary according to the cost-benefit analysis of adopting benchmarking measures in small and medium-sized IT companies which still benchmark the workspace usage based on cost-saving measures. Also, very sparse research has been conducted in the workspace management domain of IT firms, so the results of this study can further be used as a reference to explore this area.

The study provides useful insights into how benchmarking in the workspace management domain of the CRE industry can be applied to address portfolio-related challenges, divergent client needs and improve workspace usability following energy-efficient policies. Practitioners can use this study as a guide to develop more effective workspace management policies.

This study may guide other firms to benchmark their current workspace usage and evaluate the impact of their workspace management policies based on the theoretical framework of value-added balanced benchmarking criteria.

This research adds value to the limited literature available on the impact of technology-enabled portfolio optimization techniques through benchmarking which can reduce workspace usage and enhance the usability of the workspace.

The challenges arising from the reform of the social and healthcare sector call for efficient, effective and novel processes in both public and private health and medical care. Facilities need to be designed to suit the new processes and to offer usable workspaces at different levels of healthcare services. Along with traditional construction, modular facility innovations could be one solution to these pressures. The paper aims to discuss these issues.

This case study analyzed the different usability characteristics of the work environment in modular and non-modular healthcare facilities (HCFs). The qualitative research method was based on semi-structured interviews of employees and observations of the case buildings.

According to the results, the usability characteristics were divided into four main categories: functionality, healthiness, safety/security and comfort. The main differences between the modular and non-modular facilities appeared to be room size, soundproofing, safety issues and the utilization of colors and artwork, which were all perceived as better realized in the non-modular facilities. The staff highlighted functionality as the most important characteristic in their work environment. They even considered functionality as a feature of a comfortable work environment.

This paper presents new knowledge and a detailed description of the opinions and experiences of healthcare professionals concerning a user-centric, usable environment in the context of modular and non-modular HCFs.

Until now, the usage and usability factors associated with AEC–FM standards have remained largely overlooked. This oversight could be a potentially significant factor in the adoption rates as well as effective utilization of such advanced solutions in the AEC–FM industry. Therefore, from a conceptual and theoretical viewpoint, the purpose of this paper is to address this gap in understanding and enhancing the usability aspects of standards such as construction operations building information exchange (COBie) over its spreadsheet representation. Besides, findings from this study and the proposed theoretical fundamentals to enhance the usability and functionality of COBie spreadsheet representation could potentially lay the foundation for a VisualCOBie approach.

The iterative steps of design thinking and agile development are harmonized to form the main research methodology. Design thinking is useful in problem (re)formulation, and agile development is useful in iterative software development. The approach aims to identify and understand the needs and requirements of the AEC–FM users from the standardized approaches and associated IT solutions; and formulate the main features and functionalities of the proposed solution. The methodology supports the aim of generating a broad range of possible solutions instead of coming up with the “right” solution.

Despite the standards and associated IT developments, the AEC–FM industry still suffers from inefficient information management. To date, most initiatives have focused on utilization of the outputs from different IT solutions in terms of accuracy and completeness of the data defined in the standards. This research found that well-established standards such as COBie and corresponding IT solutions are not merely technical issues, but it is equally important to understand how the end-users cognitively perceive and process them. The developed solutions need to address user point of view to facilitate wider utilization of these standards in practice.

In this research, Gestalt’s visual perception principles have been used to evaluate the usability issues of COBie spreadsheet. Although Gestalt principles provide a valid and proven viewpoint, there can be other cognitive principles that could also be taken into consideration.

The usage and usability factors associated with AEC–FM standards have remained largely overlooked, indicating a gap in the literature. This gap was considered as a potentially significant factor in the adoption as well as effective utilization of such standards and advanced solutions in the AEC–FM industry. By grounding the research in cognitive and usability perspectives of information exchange standards, the authors demonstrate how such theoretical underpinning can lead to innovative solutions.

The purpose of this paper is to establish novel business metrics of laboratory space utilization for a large, multi‐client R&D organization and to describe their use in space planning to meet strategic objectives. The paper aims to show that traditional methods for measuring and managing laboratory space utilization are impractical in a dynamic environment where there are frequent and significant changes in the use of the space.

The integration of disparate databases – financial, facilities management, and project R&D – enables financial performance data to be explicitly resolved to individual laboratory resources. In turn, this allows determination of the efficiency with which laboratory space is being utilized in meeting the organization's financial and strategic objectives.

Unique and actionable insights were generated in applying the methodology. It provided bases for the identification of both over‐ and under‐utilized laboratory spaces, as well as the means of assessing the efficacy with which space assets are being used in achieving the organization's strategic missions.

This departure from more conventional concepts of occupancy‐based metrics of space utilization treats R&D laboratory space explicitly as a business resource.

The emerging business‐based metrics of lab space utilization are proving to be increasingly valuable tools in both short‐term and strategic space planning.

This study aims to enhance the simultaneous utilization of measure in product design by mapping out the possible and potential uses of a measure for both academicians and practitioners.

To map out a way for the simultaneous utilization of measure, the authors assessed and portrayed the diverse facets of a four-factor measure for the development of mobile devices by adopting pluralistic techniques through a series of studies and three different study samples.

This study provided a solution for enhancing the usability of measure in product management, showing that a measure can be developed using a pluralistic methodology so that the results can be incorporated into the practitioners’ design activities that occur and when the gap between theory and practice is a knowledge production problem.

The main positioning of this study involves the science-design interface (Simon, 1992) to bridge the important gap between theory and practice by showcasing a measure development for product design as a strategy of intellectual arbitrage (Van De Ven and Johnson, 2006). Relying on the design scientific approach, the authors focused this study on a prescriptive procedure rather than a more rigorous methodological procedure.

The authors provided product managers with a systematic and synergistic approach to developing a measure and recommended several usages of the developed measure to enhance its simultaneous utilization between academics and practitioners.

Emphasizing pluralistic methodology in the measure development, the authors recommended the concept of intra-examination. The first-order intra-examination, utilizing Bayesian Networks, makes available the thick descriptions of the measure and supports reasoning under uncertainty. The second-order intra-examination examined nomological networks regarding the pragmatic relationships between the four factors that comprise the measure and other important constructs.

Public spaces, which offer opportunities for social, cultural and recreational activities, enhance urban life quality (ULQ). Thus, this study aims to investigate the impact of public spaces and physical-environmental criteria affecting the usability of ULQ in Adana city, Turkey.

The study method consists of three stages. Firstly, public spaces and physical-environmental criteria that can be effective in ULQ were determined. Secondly, the effect of the determining criteria on ULQ was evaluated through a 5-point Likert scale questionnaire (1 = very negative, 5 = very positive). The survey was conducted with 601 people in the four central districts of Adana, including Çukurova, Seyhan, Sariçam and Yüregir. Participants evaluated ULQ for both the residence district and Adana city. Lastly, factors affecting ULQ were determined using exploratory factor analysis (EFA). In addition, MANOVA was used to determine the changes in factors according to socio-demographic characteristics.

Based on the EFA, the results show that the criteria affecting the ULQ are grouped into four factors, including (1) open spaces, (2) cultural, sports and recreation, (3) environmental and (4) transportation. In evaluating these factors, while gender does not affect the perception of ULQ, residence districts show a statistically significant difference in the perception of ULQ. Cultural and transportation factors show statistical differences according to education and age.

This study has a limitation in that it relies solely on the quantitative perceptions of residents with varying demographics, such as age, gender and educational level, to evaluate public spaces and physical environment criteria. While these perspectives are valuable, they may not necessarily reflect the qualitative reality of the urban environment. Therefore, future studies combining quantitative and qualitative data could provide a more comprehensive understanding of the factors affecting ULQ in urban areas.

The implementation of the survey showed the subjective perception of ULQ in Adana city. Urban green spaces, including cultural, sports and recreational areas, should be improved in areas with insufficient facilities that affect the quality of urban life. Additionally, the impact of climate conditions on the quality of life should be taken into account when designing the city to ensure maximum utilization of public spaces. Furthermore, safe cycling transportation networks should be developed.

The novelty of this study lies in its unique approach to investigating the effects of public spaces and physical environmental criteria on ULQ based on combining residents' perceptions, literature review and data analysis. The study provides a valuable perspective often overlooked in urban planning research, especially in developing countries like Turkey. Additionally, the study's findings can inform the development of strategies to enhance ULQ.

Usage of learning management systems (LMSs) has become widespread with the disruption of face-to-face educations after the COVID-19 pandemic. There are several software products, usually named as LMS to enable and support distance education. However, selection of a suitable LMS is a complex multiple criteria decision making (MCDM) problem that requires consideration of many criteria and inputs from different parties like students, academicians, education managers, etc. Usability evaluation of LMS is one of the critical steps in deciding which LMS system to be adapted. There are several studies related to usability evaluation of LMS in the literature, but utilization of MCDM methods and real life case studies are very rare. Based on this motivation, perceived usability evaluation of SAKAI-LMS that is in use at an academic department is performed by employing axiomatic design procedure (ADP). This paper aims to discuss the aforementioned issues.

ADP is considered as a suitable MCDM method for perceived usability evaluation as it allows an easy approach to data fusion and setting performance targets for decision makers. A questionnaire is developed to collect data from three types of system users about predetermined usability criteria and their importance. After detailed statistical analyses and weighting criteria via analytical hierarch process (AHP), ADP is carried out to evaluate usability of the LMS.

It is found that the proposed ADP based approach is easy to apply in practical circumstances and able to quantify perceived usability of the LMSs.

The proposed approach provides an easy and practical evaluation of perceived usability of the LMSs for decision makers who are responsible for the implementation of LMSs. The developed novel and practical MCDM-based perceived usability approach for LMS in this study has been verified through a real life case study at an academic department. Perceived usability results, therefore, reflects only the views of this focus group and are not generalizable.

First time in the literature, a comprehensive ADP based MCDM approach is proposed based on the analyses of the related literature and information gathered from the system users.

This paper aims to present a detailed description of Tukuchiy, a framework to dynamically generate adapted user interfaces. Tukuchiy is based on Runa-Kamachiy, a conceptual integration model that combines human–computer interaction (HCI) standards to create user interfaces with user-centered concepts usually addressed by adaptation.

The first step was the definition of three profiles: user, context and interface. These profiles contain information, such as user disabilities, location characteristics (e.g. illumination) and preferences (e.g. interface color or type of system help). The next step is to define the rules that ensure usability for different users. All of this information is used to create the Tukuchiy framework, which generates dynamic user interfaces, based on the specified rules. The last step is the validation through a prototype called Idukay. This prototype uses Tukuchiy to provide e-learning services. The functionality and usability of the system was evaluated by five experts.

To validate the approach, a prototype of Tukuchiy, called Idukay, was created. Idukay was evaluated by experts in education, computing and HCI, who based their evaluation in the system usability scale (SUS), a standard usability test. According to them, the prototype complies with the usability criteria addressed by Tukuchiy.

This work was tested in an academic environment and was validated by different experts. Further tests in a production environment are required to fully validate the approach.

Tukuchiy generates adapted user interfaces based on user and context profiles. Tukuchiy uses HCI standards to ensure usability of interfaces that dynamically change during execution time. The interfaces generated by Tukuchiy adapt to context, functionality, disabilities (e.g. color blindness) and preferences (usage and presentation) of the user. Tukuchiy enforces specific HCI standards for color utilization, button size and grouping, etc., during execution.