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In e-commerce, consumers have begun to rely on the opinions of fellow consumers who posted through online consumer reviews to a reputation management system. An ethical concern has arisen in the use and abuse of these new systems. We examine the underlying ethical issues that entrepreneurs are confronting in this time of surging e-commerce. Using 32 vignettes, one for each cross-section of our research construct framework, followed by two Likert scales for respondents to indicate their agreement with the action described from both the perspective of ethicality and professional acceptability, we received responses for 1,252 vignettes, which generated a dataset of 2,504 data points. The results of our pilot study suggest that the ethical considerations for business professionals conducting business online are more nuanced and complex than conventional wisdom on the subject might suggest. While 60 research subjects are small, the use of paired vignettes in our survey allowed us to measure at least 1,000 paired responses for each research construct. The results have the potential of revealing how young professionals have been conditioned by the prevalence of web-based interactions and the anonymity they afford participants, as well as the degree to which they rationalize the misrepresentation of information by business professionals for the purpose of manipulating consumers’ purchasing decisions in order to drive sales. If consumers’ trust in reputation management systems erodes, the result could be a collapse of the entire system as a meaningful source of information. We also demonstrate the tolerance of what is deemed ethical versus professionally acceptable with online business practices.

Green technology innovation is the organic combination of green development and innovation driven. It is also a powerful guarantee for shaping sustainable competitive advantages of manufacturing enterprises. To explore what kind of executive incentive contracts can truly stimulate green technology innovation, this study aims to distinguish the equity incentive and reputation incentive, upon their contractual elements characteristics and green governance effects, and then put forward suggestions for green technology innovation accordingly.

This study establishes an evaluation model and uses empirical methods to test. Concretely, using data from A-share listed manufacturing companies for the period from 2007 to 2020, this study compares and analyzes the impact of equity and reputation incentive on green technology innovation and explores the relationship between internal green business behavior and external green in depth.

This study finds that reputation incentives focus on long-term and non-utilitarian orientation, which can promote green technology innovation in enterprises. While equity incentives, linked to performance indicators, have a inhibitory effect on green technology innovation. Internal and external institutional factors such as energy conservation measures, the “three wastes” management system, and environmental recognition play the regulatory role in the relationship between incentive contracts and green technology innovation.

Those findings validate and expand the efficient contracting hypothesis and the rent extraction hypothesis from the perspective of green technology innovation and provide useful implications for the design of green governance systems in manufacturing enterprises.

As the number of available services increases on the web, it becomes greatly vital in service-oriented computing to discover a trustworthy service for a service composition so as to best-fit business requirements. However, some dishonest service providers may advertise more than what they can offer and cause a great loss to users. In the last few years, trust and reputation management over web service selection mechanism becomes an emerging way of dealing with security deficiencies which are inherent in web services environment. The purpose of this paper is to review the security threats carefully and expect that the results serve as a reference guide for designing the robust trust and reputation management mechanisms.

Based on the published literature, the paper reviews and categorizes the most critical and important security threats that apply to trust and reputation models.

A detailed review and a dedicated taxonomy table are derived. As emphasized earlier, they could serve as the most important guideline for design of trust and reputation mechanisms.

The papers work contributes to: first, understand in details what kind of security threats may cause damage to trust and reputation management mechanisms for web services selection; and second, categorize these complex security threats and then assist in planning the defense mechanisms.

Author Jeff Resnick explores the vulnerability of firms whose executives fail to manage the perceptions of their company – indeed, their corporate reputation – with as much rigor as they apply to managing financial, operational or technology risk. Mr Resnick offers up a snapshot of current attitudes towards managing corporate reputation, including research underscoring CEOs perception that it has become far more important than it was several years ago, and juxtaposes this with data that indicates US investors remain as distrustful of corporate ethics today as they were in the heated moment of corporate scandals. Mr Resnick then presents a provocative case for better managing reputation – a company’s most critical important intangible asset – in a more strategic manner. Finally, he provides readers with steps for effectively monitoring reputational risk. His monitoring system focuses on a multi‐stakeholder measurement approach that more fully informs executives’ decisions concerning their corporate reputation. Critical to making his case, Mr Resnick uses examples from recently completed reputational research, focusing on the electric power industry and conducted by an independent reputation‐rating agency.

The research work provides a comprehensive bibliometric analysis on blockchain in general and with respect to trust and reputation management in particular. The research work also incorporates the research progress in Pakistan in the field of blockchain.

The research study is conducted in three phases in which 9 different research questions are assessed for the time duration of 2012–2020 on a total of 9,314 published studies. The source of the research study is from one of the most prestigious databases, the Web of Science (WoS). The scholarly publication includes analysis on WoS categories, annual publication trends, types of documents, research areas, and collaboration network amongst countries, co-word analysis, top 10 countries and top 10 organizations with respect to research publications. The authors use VOSviewer tool to generate collaboration network of countries and co-occurrence network for co-word analysis. The connecting thread among the research question is the overarching research objective of exploring and understanding research out in blockchain. The authors have conducted the research in three phases. Phase 1 is planned to show various quantitative analysis of blockchain worldwide with respect to all 9 questions. In Phase II, prime importance is being given to the trust and reputation management aspect of blockchain. Phase III is concerned with the findings of 9 research questions with Pakistan as the ultimate focus.

Major findings include that China and the USA are the leading countries as they have contributed the most in research field of blockchain. Computer science emerged as the leading research area. The first research article dates back to 2013 with significant rise in publication trend over the last 4 years from 2017–2020. Trust management emerged as one of the key fields where blockchain plays a pivotal role. Pakistan occupies a position in top 20 countries with respect to research contribution. However, in order to rank amongst top 10 research countries, Pakistan needs rapid technological advancement. The immense rise in research publication trend in Pakistan from the year 2019–2020 as compared to prior 2019 era indicates that due focus is being given in the field of blockchain in Pakistan since the last two years.

The authors have considered WoS data source. Therefore, the study is limited to those published scholarly studies which are present in WoS database. More detailed assessment can be performed by analyzing other data resources. The authors have performed analysis based on 9 research questions. However, other parameters can also be included to perform more enhanced and detailed analysis. All types of documents are included in our research work including secondary studies also. However, some authors might not prefer to include all types of documents.

The paper includes implications for the development of trust and reputation management area of blockchain.

The bibliometric analysis is worthy for scholars, researchers and students to help them make better decision in the field of blockchain with respect to various parameters. The study also serves as a motivating factor to conduct research in the area of blockchain with any language as a medium of research.

The perception of consumers towards the products or services that are provided by organisations that are certified to various international quality management and allied standards, such as the standards developed by the International Organization for Standardization, has not been extensively researched. Available research is limited to few standards. It is not comprehensively explored if consumers view certified products, services or organisations favourably in each case. This study aims to explore inclination of three consumer categories i.e. retail consumers, business consumers and subject expert consumers towards 11 international management system standards.

A survey is carried out among 229 consumers of different types in different countries. Total 11 quality management and allied standards are studied. Similarities and differences among different consumer groups towards these 11 standards are analysed using Chi-square test.

The study shows that although all consumer categories perceive products, services, and organisations certified to international management system standards favourably, the inclination towards certification is greater among developing economies than in developed economies. It is also proven that all standards are not equally popular among consumers. The brand name of a certification agency is found not influencing consumer’s preference towards certification.

The study is unique in three ways. First, it comprehensively analyses multiple quality management and allied standards from consumers’ point of view. Similarities and differences among retail consumers, business consumers and subject experts are researched, which was not attempted previously and thus it shows a novel approach. Second, no other study has analysed so many standards together. Third, differences in perception of consumers towards international standards between developing and developed nations are compared, which was not available earlier for all the 11 standards.

The purpose of this 22-year paper is to synthetize business and management literature in the context of online presence, online visibility and online reputation concepts. In particular, this paper aims to generalize the analysis by investigating the level of interest of the Internet, digital and interactive marketing-focused literature, as well as the more general business and management one towards these topics.

To identify the existence or otherwise of an online presence, visibility and reputation definition, as well as an index for measuring them, a systematic review and a content analysis process were performed on 199 articles categorized over 1997-2018.

The findings highlight the absence of clear and shared online presence, visibility and reputation definitions; the absence of unanimously accepted indexes for measuring them; and the identification of a sequence relationship between the three investigated constructs.

The paper underlines the need for both theoretical and empirical contributions to reduce the complexity characterizing the business and management literature focused on these topics.

The current study brings out interesting directions for future research studies by systematizing all the articles devoted to the online presence, visibility and reputation concepts from a business and management perspective.

It is necessary to determine the processes affecting cloud computing service applications in supply chain management (SCM) systems in order to facilitate cloud computing service exchanges and transmission of data among supply chain members. The paper aims to discuss these issues.

Drawing on the elaboration likelihood model (ELM) and integrating the commitment trust theory, this paper develops a theoretical model using argument advantage and source credibility constructs to examine the relationships among perceived usefulness, attitude, trust and usage intention.

The results indicate that both the central route and the peripheral route of the ELM have a positive influence on perceived usefulness. The argument advantage has a strong influence on perceived usefulness as compared to source credibility while source credibility has a strong impact on trust. Furthermore, the perceived usefulness of cloud computing services plays a pivotal role in attitude and intention, whereas trust has a weak effect on usage intention.

The proposed model not only explores the argument that potential user evaluations of both the advantages of cloud computing services and source credibility influence their affective states, which in turn affect their usage intention, but it also examines the mediating factors that influence processes related to cloud SCM acceptance.