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Describes key developments in public policy towards the distributive sector in various socio‐economic contexts. Attempts to explain its evolution in terms of the changes in economic structure and political priorities. Examines capitalist, socialist and Third World economies, respectively. Looks deeper at the USA and its distribution and pricing process: Japan is then scrutinised and, as in the USA, ‘free competition’ is the banner upheld; Sweden as a ‘midway’ system (between communism and capitalism) is next to be scrutinised, showing some unique features — such as a heavy consumer bias. Investigates patterns in advanced capitalist economies with public policy towards distribution the main point. Examines the socialist countries next, starting with the USSR as the oldest and economically most power socialist country; East Germany is next for scrutiny with its high level of industrial development key; China, with its unique place as a dominantly agrarian country, is discussed even though little is known of its distribution structure and policy. Further explores developments in Third World countries and these are named: Mexico, Tunisia and India. Concludes that public policy with regard to distribution in various socio‐economic contexts have been examined and further, that distribution is becoming an important concern of public policy in all socio‐economic contexts.

The purpose of this paper is to model the distribution stage of the public distribution system (PDS) and optimize the inventory policy during this stage of the PDS to address some of the inefficiencies present in the system. This study models this supply chain as a multistage supply chain consisting of storage depots, issue centers, fair price shops and card holders.

A two-stage modeling approach is used to model the distribution stage in the PDS. In the first stage, the authors developed a simulation model for periodic review-based stock policy with appropriate assumptions. This helped minimize the total supply chain cost (TSCC). The TSCC consists of three cost elements, namely, ordering cost, holding cost and shortage cost. These three cost elements, in turn, depend on inventory policy parameters, such as review periods and base stock levels, at various echelons. In the second stage, a Genetic Algorithm based optimization approach was used.

A set of optimal policy parameters was identified. It is observed that base stock levels at issue centers are higher as compared to those in the FPS and the TSCC is less in scenario, when backorder cost is equal to the holding cost.

Present study will be useful to policy makers in improving PDS performance. This optimization of inventory policies helps actors in the PDS supply chain to choose appropriate policy parameters in the present inventory policy so as to reduce the overall distribution cost.

Unlike the previous researchers who examined the PDS from the social security perspective and tried to address specific problems to improve functioning of the PDS, this study looked at the problem as a supply chain-related problem and optimized the inventory parameters in one of the subsets of the PDS supply chain.

The public distribution system (PDS) is an Indian food security system established to manage the distribution of food grains at affordable prices. As a result of the population explosion, the long-established PDS system finds it challenging to maintain operational efficiency, quality, trust and transparency. This paper explores the possibility of leveraging blockchain technology to overcome these operational hurdles.

Through a literature review and expert interactions, the present research identifies critical success factors in terms of enablers and barriers that influence the adoption of blockchain technology in PDS. Furthermore, we propose two independent interpretive structural models (ISM) and MICMAC to characterize these attributes.

The research identifies 15 distinct enablers and ten barriers that influence the diffusion of the latest technology in the sector at focus. The analyses disclose the interrelationships/dependencies among these enablers and between barriers, along with their individual driving power and dependence power.

The research showcases the importance of automating the system and illustrates how the features of blockchain technology can assist in augmenting stakeholder satisfaction levels. However, poor or nonexistent government regulations and patronage are found to be the major impediments to adoption. The research also delineates the cost implications of this barrier through its interrelationships with other barriers.

Interesting inferences are drawn from the models that offer actionable insights for the industry, government and technologists for improving PDS performance. Such interventions will ensure national food security through enhanced trust and transparency, which can further improve efficiency and effectiveness.

The purpose of this paper is to develop a framework for mapping the Indian Public Distribution System (PDS) using multi-agent system (MAS). The entire PDS supply chain from purchase to the distribution is mapped in detail by integrating stages of PDS supply chain.

Literature related to PDS, food grain supply chain (FGSC) and MAS is reviewed and critically assessed. Based on this a framework is proposed which will help in improving functioning of PDS.

The PDS has many shortcomings arising from its complex structure and practices which are used to implement it. The authors propose an MAS to model it in which each entity will be modelled as an agent. The authors propose two stages of supply chain. First stage models the processes from procurement to storage of food grain and second stage model the distribution process.

This paper will be of interest to the policy makers and decision makers involved in the PDS by providing the shortfalls in the system and also suggesting a method to model the PDS based on practices of food supply chains.

This paper provides the decision makers in the PDS, a framework to model and assess the entire supply chain. This will help them in effective implementation of the PDS and also improve in the areas of concerns which are pointed the study.

Substandard medicines contribute to poor public health and affect development, especially in the developing world. However knowledge of how manufacturers, distributors and providers understand the concept of drug quality and what strategies they adopt to ensure drug quality is limited, particularly in the developing world. The purpose of this paper is to explore pharmaceutical manufacturers', distributors' and providers' perceptions of drug quality in South Africa and how they ensure the quality of drugs during the distribution process.

The approach taken was qualitative data collection through key informant interviews using a semi‐structured interview guide. Transcripts were analysed thematically in Johannesburg, Pretoria and Durban, South Africa. Participants were recruited purposefully from a South African pharmaceutical manufacturer, SA subsidiaries of international manufacturers, national distribution companies, national wholesaler, public and private sector pharmacists, and a dispensing doctor. In total, ten interviews were conducted.

Participants described drug quality in terms of the product and the processes involved in manufacturing and handling the product. Participants identified purchasing registered medicines from licensed suppliers, use of standard operating procedures, and audits between manufacturer and distributor and/or provider as key strategies employed to protect medicine quality. Effective communication amongst all stakeholders, especially in terms of providing feedback regarding complaints about medicine quality, appears as a potential area of concern, which would benefit from further research.

The paper hightlights that ensuring medicine quality should be a shared responsibility amongst all involved in the distribution process to prevent medicines moving from one distribution system (public) into another (private).

Organizational behavior, Organizational leadership, Organizational transformation.

First year management students in the course Organizational Behavior (OB). Final year management students in the elective course on leadership and change management. Middle level managers who are working in industry, in the management development program related to change leadership and change management.

This case deals with the transformation of the public distribution system (PDS) under the leadership of Dr Raman Singh. The PDS system was an inefficient system and the food grain supply intended for the poor was diverted by intermediaries before reaching the intended beneficiaries. Having experiences in central government ministries as a cabinet minister, Dr Raman Singh decided to transform the PDS. The challenges faced were primarily from that of the reticent bureaucracy and dealing with them requires patience and the skills of a transformational and motivational leader which Dr Raman Singh possessed.

This case intends to develop understanding of various dimensions related to transformational and motivational styles of leadership. Further, it intends to develop understanding of crucial institutional and organizational changes and how leaders bring about these changes in sync with technological and process changes.

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS: 6: Human Resource Management.

The learning outcomes are as follows: to decipher the role of technology in the supply chain management (SCM); to understand the importance of supply chain integration with various stakeholders in the supply chain in increasing efficiency and effectiveness; and to comprehend the challenges in the implementation of technology in SCM.

This case study presents Haryana’s challenges in implementing the digitization of the supply of food grains to the public. Mr Srinivas, a consultant to the Department of Food and Public Distribution, is required to suggest the future roadmap while accounting for the challenges faced in the digitization of the distribution of grains to the public in the state of Haryana. The students are expected to use the information given in the case and exhibits to discuss and critically think about the various stakeholders involved when change initiatives are implemented on an organizational level and recommend solutions based on the voices of various internal stakeholders.

Postgraduate/Masters in Business Administration/Masters in Management.

Teaching notes are available for educators only.

CSS 9: Operations and Logistics.

Being the final end of the logistic distribution, attended home delivery (AHD) plays an important role in the distribution network. AHD typically refers to the service provided by the distribution service provider to the recipient's doorstep. Researchers have always identified AHD as a bottleneck for last-mile delivery. This paper addresses a real-life stochastic multi-objective AHD problem in the context of the Indian public distribution system (PDS).

Two multi-objective models are proposed. Initially, the problem is formulated in a deterministic environment, and later on, it is extended to a multi-objective AHD model with stochastic travel and response time. This stochastic AHD model is used to extensively analyze the impact of stochastic travel time and customer response time on the total expected cost and time-window violation. Due to the NP-hard nature of the problem, an ant colony optimization (ACO) algorithm, tuned via response surface methodology (RSM), is proposed to solve the problem.

Experimental results show that a change in travel time and response time does not significantly alter the service level of an AHD problem. However, it is strongly correlated with the planning horizon and an increase in the planning horizon reduces the time-window violation drastically. It is also observed that a relatively longer planning horizon has a lower expected cost per delivery associated.

The paper does not consider the uncertainty of supply from the warehouse. Also, stochastic delivery failure probabilities and randomness in customer behavior have not been taken into consideration in this study.

In this paper, the role of uncertainty in an AHD problem is extensively studied through a case of the Indian PDS. The paper analyzes the role of uncertain travel time and response time over different planning horizons in an AHD system. Further, the impact of the delivery planning horizon, travel time and response time on the overall cost and service level of an AHD system is also investigated.

This paper investigates a unique and practical AHD problem in the context of Indian PDS. In the present context of AHD, this study is highly relevant for real-world applications and can help build a more efficient delivery system. The findings of this study will be of particular interest to the policy-makers to build a more robust PDS in India.

The most challenging part of an AHD problem is the requirement of the presence of customers during the time of delivery, due to which the probability of failed delivery drastically increases if the delivery deviates from the customer's preferred time slot. The paper modelled an AHD system to incorporate uncertainties to attain higher overall performance and explore the role of uncertainty in travel and response time with respect to the planning horizon in an AHD, which has not been considered by any other literature.

National Food Security Act 2013 (NFSA) is a unique step taken by Indian government to fight against hunger and protect right of the people for food. With its peculiarities like the life cycle approach, women empowerment, consideration of vulnerable sections in society and proposed reforms in public distribution system (PDS), NFSA is a promising effort for food security in India. The purpose of this paper is to put forth various aspects of NFSA and to identify issues and challenges for its implementation in the light of Indian PDS.

Understanding the implications of NFSA, mapping the existing system of foodgrains distribution in India and analysing existing literature and secondary data available from assorted sources are the steps followed in this endeavour.

Limited resources and exponentially increasing population, lack of infrastructure, operational inefficiencies and poor performance of the PDS are the major hurdles in successful implementation of the proposed act. This study gives emphasis on the need of major reforms in procurement, storage, movement and distribution of foodgrains strategies.

This paper focusses mainly on the operational and strategic aspects of PDS and its implications on NFSA. There is a wide scope for future research on sustainability of the act through agricultural and biotechnological innovations, financial analysis and strategic aspects.

This study is an unique attempt of mapping and auditing of the entire complex value chain of the Indian PDS for implementation of NFSA. As NFSA is going to redefine the food security aspects, this pioneering work will be useful for researchers and policy makers working in this field in India and other developing countries.

The purpose of this paper is to analytically examine the viability of using blockchain technology (BT) in a public distribution system (PDS) supply chain to overcome issues of shrinkage, misplacement and ghost demand.

The authors use a standard news vendor model with two objectives, the first of which includes a reduction of the total cost of stock, while the second includes minimization of the negative impact of human suffering due to the nonavailability of subsidized food supplies to the needy people.

The authors applied the model to a real-life case to draw meaningful insights. The authors also analyzed the cost/benefit tradeoff of adopting BT in a PDS supply chain. The results show that the adoption of BT in a charitable supply chain can reduce pilferage and ghost demand significantly.

The paper is positioned for utilizing inventory visibility via consistent and tamper-resistant data stream flow capability of BT to enhance the overall efficiency of PDS. Notably, Indian PDS faces three major challenges in terms of its supply chain efficiency.