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Transformation of public distribution system in Chhattisgarh: Dr Raman Singh’s leadership

Shubham (Department of Operations and Systems, Indian Institute of Management Raipur, Raipur, India)
Shashank Mittal (Department of Operations and Systems, Indian Institute of Management Raipur, Raipur, India)
Atri Sengupta (Department of Operations and Systems, Indian Institute of Management Raipur, Raipur, India)

Emerald Emerging Markets Case Studies

ISSN: 2045-0621

Publication date: 24 May 2018

Abstract

Subject area

Organizational behavior, Organizational leadership, Organizational transformation.

Study level/applicability

First year management students in the course Organizational Behavior (OB). Final year management students in the elective course on leadership and change management. Middle level managers who are working in industry, in the management development program related to change leadership and change management.

Case overview

This case deals with the transformation of the public distribution system (PDS) under the leadership of Dr Raman Singh. The PDS system was an inefficient system and the food grain supply intended for the poor was diverted by intermediaries before reaching the intended beneficiaries. Having experiences in central government ministries as a cabinet minister, Dr Raman Singh decided to transform the PDS. The challenges faced were primarily from that of the reticent bureaucracy and dealing with them requires patience and the skills of a transformational and motivational leader which Dr Raman Singh possessed.

Expected learning outcomes

This case intends to develop understanding of various dimensions related to transformational and motivational styles of leadership. Further, it intends to develop understanding of crucial institutional and organizational changes and how leaders bring about these changes in sync with technological and process changes.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code

CSS: 6: Human Resource Management.

Keywords

Acknowledgements

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.

Citation

, S., Mittal, S. and Sengupta, A. (2018), "Transformation of public distribution system in Chhattisgarh: Dr Raman Singh’s leadership", Emerald Emerging Markets Case Studies, Vol. 8 No. 2. https://doi.org/10.1108/EEMCS-02-2017-0024

Publisher

:

Emerald Publishing Limited

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