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Article
Publication date: 9 April 2021

Jesper Tække

The purpose of this paper is to examine and analyse the fierce debate regarding children and young people’s use of digital social media, going on in Denmark (and in many other…

Abstract

Purpose

The purpose of this paper is to examine and analyse the fierce debate regarding children and young people’s use of digital social media, going on in Denmark (and in many other countries) in both mass media and social media. The overall question is what this panic is about and why the mass media and the public do not listen to the media sociologists than to self-appointed experts?

Design/methodology/approach

Using a systems-theoretical angle, this paper analyses the debate and answers the following questions: Why are researchers not taken more seriously, and why are their views neglected and criticised? What part does morality play in such debates? How and why do the mass media act as they do, for instance, listening more to debaters than to the researchers? 4) What is the role of the so-called social media? And are these debates best understood as conflicts?

Findings

The scientific code is only one among several other codes. The mass media also communicates about truth but only as a result of their own code and programs, which also counts for other functional systems such as the juridical and the political system. In the code and programmes of a given mass medium, it has information value that different actors has different truths, to which comes that conflicts between different opinions of truth is a direct selection criterium. This is the function of the mass media, and nobody would like to live in a society without (except for dictators and their henchmen). Finally, science is very programmatic and communicates only through its own code and programs why research results seldom reach the public in its own form (scientific books and articles) but through the lens of mass media organisations and the debaters. When science is observed from other systems, it happens through their codes and programs why science often does not count more than ordinary people’s meanings.

Research limitations/implications

The debate is polarised: on the one hand, there are debaters (self-appointed experts), whereas on the other hand, there are media researchers especially media sociologists. It turns out that the debaters have better communication possibilities than the researchers, as the scientific code does not trigger the news criteria as good as the often alarming statements from the debaters, who also use the moral code of communication that the researchers do not, as they are obligated to communicate solely in the scientific code.

Originality/value

There is no other systems-theoretical analysis of the moral media panic debates. The application of Luhmann’s systems theory is well suited, as it is both a communication theory and a sociological theory, whereas it is including both the relevant functional systems, such as the mass media, and the relevant communication codes, such as the news criteria of the mass media.

Details

Kybernetes, vol. 51 no. 5
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 16 September 2013

Aubrey Harvey Chaputula and Felix Patrick Majawa

– The purpose of this study is to investigate the use of social networking sites (SNSs) by mass media organisations in Malawi.

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Abstract

Purpose

The purpose of this study is to investigate the use of social networking sites (SNSs) by mass media organisations in Malawi.

Design/methodology/approach

The research was a survey that was carried out amongst mass media organisations in Malawi. It mainly employed quantitative methods. Data were collected through a combination of mailed and self-administered questionnaires.

Findings

The research established that SNSs were popularly used by mass media organisations in Malawi such that 20 (87 per cent) of the mass media organisations had SNS pages. Facebook was the most commonly used SNS although Twitter was also used. Mass media organisations benefited from using SNSs through increased listenership/readership, and soliciting of feedback which helped improve service offering. However, few mass media organisations registered increased business activity through the use of SNSs. Challenges associated with using SNSs were limited ICT penetration in Malawi, distraction of employees' attention at work, and there was also a concern that not many people interact on SNSs.

Research limitations/implications

Despite registering an overall high response rate of 74 per cent, the response rate amongst other media categories especially the community radio broadcasters was generally poor. In fact only one out of the four organisations responded to the questionnaires. This entails that the study may have not adequately presented a true picture of organisations within this category. So although the study findings reflect the prevailing situation amongst mass media organisations in Malawi in relation to their use of SNSs, they may not holistically apply to organisations within the community radio category.

Practical implications

A number of studies have shown that radio listenership and television viewership are dwindling. At the same time, audiences and attention are shifting to online channels. This research, therefore, recommends that mass media organisations should continue using SNSs so as to capture this audience, and also to remain relevant in the modern society.

Originality/value

Being a relatively new area of research, the study has provided unique knowledge about the use, benefits and challenges of the application of SNSs among mass media organisations in Malawi. Consequently, this has brought to light the use of SNSs as an opportunity which other private and public institutions could take advantage of, as a means of enhancing their operations.

Details

Aslib Proceedings: New Information Perspectives, vol. 65 no. 5
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 1 May 2002

Kofi D. Benefo and Baffuor K. Takyi

Shows, in detail, how many African countries have concentrated on prevention of HIV through changing their citizens sexual behaviours with Ghana being spotlighted. Posits that…

689

Abstract

Shows, in detail, how many African countries have concentrated on prevention of HIV through changing their citizens sexual behaviours with Ghana being spotlighted. Posits that Ghana is at the mid‐stage of the epidemic and uses data to explain this. Uses tables to show the lack of knowledge, by the citizens of Ghana, to AIDS prevention. Concludes that this study has tried to resolve two major problems in AIDS prevention: 1, specific nature of items of knowledge and behaviour influenced by mass media; and 2, neglecting control for exposure to interpersonal communication channels, thereby playing an important part in AIDS information provision omission.

Details

International Journal of Sociology and Social Policy, vol. 22 no. 4/5/6
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 7 August 2017

Carlo Russo and Mariarosaria Simeone

The purpose of this paper is to devise and then test a theoretical model to illustrate the effects of the increasing importance of social media on consumer behavior and market…

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Abstract

Purpose

The purpose of this paper is to devise and then test a theoretical model to illustrate the effects of the increasing importance of social media on consumer behavior and market equilibrium in differentiated food industries.

Design/methodology/approach

The authors use game theory to model the strategic use of social media by firms producing high-value food products. The authors test the predictions of the theoretical model by means of a survey of 722 randomly selected Italian food consumers using an online questionnaire.

Findings

The model predicts that, as social media become more and more influential, consumers using the new media become more informed, and their concern about food quality attributes increases. At the same time, the consumers using mass media only receive less information and they prefer cheaper products to the high value one. As a result, the emergence of social media favours market segmentation and the hypotheses tested were: Social consumers are, on average, more informed than mass consumers and more concerned about environmental issues than mass consumers. The data support the theoretical model.

Originality/value

The paper contributes to the debate about the impact of information from interested sources on market equilibrium, providing an innovative analysis of the role of social media.

Details

British Food Journal, vol. 119 no. 8
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 21 September 2021

Pham Tien Thanh and Le Thanh Tung

During the COVID-19 pandemic, mass media play a vital role in containing the outbreak of the virus by quickly and effectively delivering risk communication messages to the public…

Abstract

Purpose

During the COVID-19 pandemic, mass media play a vital role in containing the outbreak of the virus by quickly and effectively delivering risk communication messages to the public. This research examines the effects of risk communication exposure on public understanding and risk perception of COVID-19 and public compliance with health preventive measures.

Design/methodology/approach

Data from Vietnam during COVID-19 social distancing and path analysis model are used for empirical analysis.

Findings

This analysis finds that exposure to risk communication in mass media encourages public compliance directly and indirectly through the mediating roles of public understanding and risk perception. Further investigations also find that exposure to risk communication in both online media and traditional media facilitates public compliance. In addition, exposure to risk communication in online media only raises public risk perception, whereas exposure to risk communication in traditional media only raises public understanding.

Research limitations/implications

This research implies that traditional and online media should be combined to increase the efficiency and effectiveness of government risk communication work.

Originality/value

This research is among the first attempts that examine the role of mass media (both traditional and online) in enhancing public compliance with preventive measures directly and indirectly through the mediating roles of public risk perception and understanding.

Details

International Journal of Sociology and Social Policy, vol. 42 no. 11/12
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 1 December 1996

E.L. Quarantelli

Summarizes, under 12 general propositions, the findings from a series of field studies by the Disaster Research Center about the operations of the local mass media in disasters in…

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Abstract

Summarizes, under 12 general propositions, the findings from a series of field studies by the Disaster Research Center about the operations of the local mass media in disasters in the USA. The topics covered range from the disaster planning undertaken by mass media organizations, to the content of the news reported, and about differences among the electronic and print media involved, to the input of citizens into stories about disasters. Additionally, raises questions about the extent to which the findings can be extrapolated to other than US society.

Details

Disaster Prevention and Management: An International Journal, vol. 5 no. 5
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 1 March 1982

Nancy Hill Allen

The mass media are cultural pipelines through which flow hours of entertainment and information. They represent a part of our culture which critics decry and media specialists…

Abstract

The mass media are cultural pipelines through which flow hours of entertainment and information. They represent a part of our culture which critics decry and media specialists praise. They are difficult, if not impossible, to ignore. Television (free, cable, or pay) is the subject of attention of three‐year‐olds and Ph.D. candidates alike. Newspapers are perused daily by all classes and conditions of people and their content, ownership patterns, and circulation statistics are studied in journalism classes, high schools, and by worried editors and publishers. Films entertained children in Nickelodeons, raised the spirits of millions during World War II, and now are the subject of so much analysis that words like ‘pan,’ ‘take,’ and ‘track’ have taken on new meaning in the vocabulary of most ordinary citizens.

Details

Collection Building, vol. 4 no. 3
Type: Research Article
ISSN: 0160-4953

Article
Publication date: 11 July 2016

Chulmo Koo, Youhee Joun, Heejeong Han and Namho Chung

This study aims to investigate the effects of a prospective traveler’s perception of media exposure on their intention to visit a destination (i.e. South Korea). Cultural exposure…

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Abstract

Purpose

This study aims to investigate the effects of a prospective traveler’s perception of media exposure on their intention to visit a destination (i.e. South Korea). Cultural exposure to a particular country through media affects people’s preference for that foreign country, and may ultimately be a function of the behavior for consuming that country’s cultural products – e.g. traveling to that country. Media exposure has been recognized as a major underlying reason for the desire to visit a destination.

Design/methodology/approach

This study examines the impacts of potential travelers’ media exposure in three different language-use groups (i.e. English, Japanese and Chinese) and their perception of the media exposure on their intention to visit the actual site (i.e. South Korea). To enhance the understanding of the intention to visit the destination, this study proposes a research model based on use and gratification theory and the belief–desire–intention model.

Findings

Mass and social media exposure had an effect on the intention to visit a destination as a result of the gratification and desire experienced through the content.

Research limitations/implications

This study suggests the synthesis of the use and gratification theory and the belief–desire–intention model and an examination of theoretical and practical implications.

Originality/value

This study involved a sample of users of destination marketing sites. In addition, this study investigated the users’ intentions to visit a real tourism destination taking into consideration mass media (traditional media) and social media (new media) based on the use of gratification theory and the belief–desire–intention model. Practically, the findings highlight the crucial role of social media in the intention to visit the tourism destination.

Details

International Journal of Contemporary Hospitality Management, vol. 28 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 1 February 2016

Huong Thi Thanh Tran and James Corner

The purpose of this paper is to investigate the distinct effects of different communication channels, particularly interpersonal networks, social media, and mass media on customer…

6296

Abstract

Purpose

The purpose of this paper is to investigate the distinct effects of different communication channels, particularly interpersonal networks, social media, and mass media on customer beliefs and usage intention in a mobile banking (MB) context.

Design/methodology/approach

This study employed a combination of both qualitative and quantitative research approaches with an exploratory sequential research design in two major phases: focus groups; and a large-scale survey among 183 New Zealand young adults.

Findings

The most significant influential factor of usage intention was perceived usefulness, followed by perceived credibility and perceived costs. Face-to-face communication with bank staff and close acquaintances was perceived as the most reliable and persuasive sources of banking-related information. Moreover, mass channels were considered to be more important and trustworthy than social media in the MB sector. The research results revealed that the current status of MB diffusion in New Zealand is in the latter stages (Late Majority and Laggards) of the innovation diffusion cycle.

Practical implications

In light of the research findings, bank marketers can make the right decisions on marketing actions to promote MB effectively as well as develop appropriate communication policies to speed up the consumer decision process. Researchers and allied industries (e.g. mobile commercial services) could also gain benefits from applying these results to understand the impact of communication channels on consumer perceptions and behaviours towards new technology acceptance.

Originality/value

The research outcomes have served to broaden the knowledge into the distinguishing influences of major communication channels on customers’ beliefs and intention to adopt new banking services.

Details

International Journal of Bank Marketing, vol. 34 no. 1
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 15 March 2013

Woojin Lee, Timothy Tyrrell and Mehmet Erdem

The purpose of this study is three fold: to provide a preliminary exploration of meeting planners' use and perceived usefulness of the different types of social media; to examine…

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Abstract

Purpose

The purpose of this study is three fold: to provide a preliminary exploration of meeting planners' use and perceived usefulness of the different types of social media; to examine why meeting planners use social media and; to investigate the perception of adopting the social media, especially as perceived critical mass impacts the adoption of social networking media.

Design/methodology/approach

Data were collected from the members of a professional association for meeting professionals in the Southwest US using an online self‐administered questionnaire. A total of 510 members received an invitation to take the survey and 120 responses were received, representing a 23.5 percent response rate. Descriptive analysis, discriminant validity, reliability and path analysis were used to estimate the relationships between the five constructs: perceived critical mass, usefulness, ease of use, attitudes and intention to use social network media in the future.

Findings

The most commonly preferred social network sites were Facebook (29 percent), LinkedIn (15 percent), YouTube (13 percent), Twitters (11 percent) and My Space (11 percent) and the social networking media rated most useful were Facebook (mean=3.7), LinkedIn (mean=3.1), YouTube (mean=3.0), Blogs (mean=2.7), Webinars (mean=2.6) and Twitter (mean=2.5), The top three reasons for using social media were: to communicate with other planners easily and quickly through chat or discussion boards (80.4 percent), to share queries, problems, solutions and opinions with other meeting planners (70.1 percent) and to get feedback from attendees after meeting/event/convention (69.9 percent). Additionally, the path model used in the analysis indicated that perceived critical mass not only directly influences intention to use social network media but also indirectly affects attitude toward using social media and intention to use social media simultaneously through perceived ease of use and perceived usefulness.

Originality/value

Even though the social networking media has previously been used by many meeting planners to find information, few research studies have explored the meeting planners' perception of social networking media and what factors may have an effect on meeting planners' adoption of using social network media. This study provides a preliminary empirical analysis of meeting planners' perception of these tools and the factors that influence their utilization.

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