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The purpose of this study is to investigate the use of social networking sites (SNSs) by mass media organisations in Malawi.

The research was a survey that was carried out amongst mass media organisations in Malawi. It mainly employed quantitative methods. Data were collected through a combination of mailed and self-administered questionnaires.

The research established that SNSs were popularly used by mass media organisations in Malawi such that 20 (87 per cent) of the mass media organisations had SNS pages. Facebook was the most commonly used SNS although Twitter was also used. Mass media organisations benefited from using SNSs through increased listenership/readership, and soliciting of feedback which helped improve service offering. However, few mass media organisations registered increased business activity through the use of SNSs. Challenges associated with using SNSs were limited ICT penetration in Malawi, distraction of employees' attention at work, and there was also a concern that not many people interact on SNSs.

Despite registering an overall high response rate of 74 per cent, the response rate amongst other media categories especially the community radio broadcasters was generally poor. In fact only one out of the four organisations responded to the questionnaires. This entails that the study may have not adequately presented a true picture of organisations within this category. So although the study findings reflect the prevailing situation amongst mass media organisations in Malawi in relation to their use of SNSs, they may not holistically apply to organisations within the community radio category.

A number of studies have shown that radio listenership and television viewership are dwindling. At the same time, audiences and attention are shifting to online channels. This research, therefore, recommends that mass media organisations should continue using SNSs so as to capture this audience, and also to remain relevant in the modern society.

Being a relatively new area of research, the study has provided unique knowledge about the use, benefits and challenges of the application of SNSs among mass media organisations in Malawi. Consequently, this has brought to light the use of SNSs as an opportunity which other private and public institutions could take advantage of, as a means of enhancing their operations.

This research aims to investigate how critical media coverage of an organisation affects its employees. The authors expect the effects to be similar to the way media coverage about an individual would affect this person, termed “reciprocal effects”.

Drawing on a framework for the analysis of reciprocal effects of mass media by Kepplinger and qualitative interviews among employees of 14 different organisations undergoing a crisis, the authors develop an employee-model of reciprocal effects for the context of organisational crises.

This qualitative research shows that employees are affected by media coverage on a critical issue about their employer. Mass media are an important source of information for employees in critical situations. The data indicate interpersonal conversations with colleagues are also important for obtaining information and coping with the situation. Employees show emotional reactions, such as helplessness or shame, and a tendency to defend their employer. The better employees feel informed by their organisation's internal communication, the better they know how to cope with the situation. The data indicate that the effects vary with the employees' level of organisational identification.

The findings imply that open and constant internal communication with employees during a crisis fosters reactions that stabilise the organisation in critical situations.

The study presented here is the first systematic analysis of the impact of media coverage of an organisation on its employees.

The purpose of this paper is to examine and analyse the fierce debate regarding children and young people’s use of digital social media, going on in Denmark (and in many other countries) in both mass media and social media. The overall question is what this panic is about and why the mass media and the public do not listen to the media sociologists than to self-appointed experts?

Using a systems-theoretical angle, this paper analyses the debate and answers the following questions: Why are researchers not taken more seriously, and why are their views neglected and criticised? What part does morality play in such debates? How and why do the mass media act as they do, for instance, listening more to debaters than to the researchers? 4) What is the role of the so-called social media? And are these debates best understood as conflicts?

The scientific code is only one among several other codes. The mass media also communicates about truth but only as a result of their own code and programs, which also counts for other functional systems such as the juridical and the political system. In the code and programmes of a given mass medium, it has information value that different actors has different truths, to which comes that conflicts between different opinions of truth is a direct selection criterium. This is the function of the mass media, and nobody would like to live in a society without (except for dictators and their henchmen). Finally, science is very programmatic and communicates only through its own code and programs why research results seldom reach the public in its own form (scientific books and articles) but through the lens of mass media organisations and the debaters. When science is observed from other systems, it happens through their codes and programs why science often does not count more than ordinary people’s meanings.

The debate is polarised: on the one hand, there are debaters (self-appointed experts), whereas on the other hand, there are media researchers especially media sociologists. It turns out that the debaters have better communication possibilities than the researchers, as the scientific code does not trigger the news criteria as good as the often alarming statements from the debaters, who also use the moral code of communication that the researchers do not, as they are obligated to communicate solely in the scientific code.

There is no other systems-theoretical analysis of the moral media panic debates. The application of Luhmann’s systems theory is well suited, as it is both a communication theory and a sociological theory, whereas it is including both the relevant functional systems, such as the mass media, and the relevant communication codes, such as the news criteria of the mass media.

Summarizes, under 12 general propositions, the findings from a series of field studies by the Disaster Research Center about the operations of the local mass media in disasters in the USA. The topics covered range from the disaster planning undertaken by mass media organizations, to the content of the news reported, and about differences among the electronic and print media involved, to the input of citizens into stories about disasters. Additionally, raises questions about the extent to which the findings can be extrapolated to other than US society.

Purpose – Although scholars have long been interested in how social movements use mass media to forward their goals, sociological research almost exclusively focuses on the ability of activist groups to get their ideas and organizations in general audience, mainstream media coverage. This paper contributes to a more systematic understanding of media coverage outcomes by broadening the range of outlets considered relevant to political discourse. In addition to mainstream venues, we consider conservative and liberal/left outlets in our analysis of social movement organization media coverage.

Method – Using negative binomial regression, we analyze how organizational characteristics, organizational frames, political elites, and event type affect the rates of social movement organization media coverage in mainstream and partisan news venues.

Findings – We find that the independent variables play very different roles in mainstream and partisan media coverage outcomes. Specifically, while organizational characteristics and frames often enhance the media coverage outcomes of activist groups in mainstream venues, political elites have no effect at all. In contrast, organizational characteristics and frames do not affect social movement media coverage in partisan outlets, whereas political elites and event type do.

Originality of the paper – Conceptually, this research broadens how scholars think about the relationship between social movement groups and mass media as well as the factors that influence media outcomes.

Journalism is concerned with the reporting, writing, editing, broadcasting and the photography of news. Editorial or print journalism is limited to writing, editing and reporting and it is one factor in the ever‐growing list of diverse opportunities open to the modern day journalist. Photojournalism, radio and television broadcasting, editorial and newspaper cartoons, public relations and telecommunications are other aspects. All of these are part of “mass media” or “mass communication,” phrases that will be repeated throughout this article. Other areas considered part of the mass media are cinema, advertising, book publishing and sometimes photography.

The study seeks to introduce a new media model that (1) clearly illustrates the role of mass media in the transmission of cultural messages, and (2) helps to explain variations in the reception and employment of cultural messages by members of the same culture.

Drawing on decades of theorizing in cultural sociology and communication studies, as well as data from two qualitative content analyses, a new model was developed, explained, and then applied to a specific cultural phenomenon.

Mass media are significant transmitters of cultural messages and play an influential role in shaping culture, yet the process is complex. There is great variety in what messages are accepted by different consumers, how they are interpreted, and how they ultimately are employed (or not). Further, cultures that include contradictory messages are more likely to inadvertently promote deviant paths to culturally valued goals.

First, the model only addresses one dimension of the relationship between mass media and culture; it does not explain cultural influences on mass media. Second, the model does not specifically address recent changes in the media landscape, though an accommodation is suggested. Finally, the model needs additional testing before its utility can be reasonably determined.

First, a new model is introduced that clearly illustrates the complex process by which cultural messages are transmitted to receivers via mass media. Second, the model introduces the concept of “cultural capacity” to complement existing concepts and advance understanding of the operation of culture.

Researchers and practitioners recognize whistleblowers and the media as disparate control agents to uncover fraud and corruption in and by organizations. However, whistleblowing is mainly studied in relation to individual and organizational antecedents. Social norms and in particular the media as a form of social norm influence or norm conveyer on whistleblowing are largely unexplored. In this paper, I study the influence of perceived critical media coverage (i.e., whether media are perceived as criticizing fraud and corruption) on whistleblowing intentions (WBI) on fraud and corruption. I draw on norm activation theory to develop a moderation-mediation model of whistleblowing to highlight how the media can convey social norms influencing WBI. Using a cross-national survey of employees from China, Germany, and Russia (n = 1,159), I hypothesize and find that media directly influence employee attitudes toward fraud and corruption as well as the likelihood to whistle blow. Critical media coverage also reduces the influence of descriptive norms by co-worker misconduct on attitudes and the negative influence of fear of retaliation on WBI. This paper is the first to highlight the importance of critical mass media on whistleblowing decisions. My findings suggest that the media influence potential whistleblowers in a way that can be described along the lines of “I report if they report.”

The need for international public relations in a modern world characterised by collapsing trade barriers and increased international trade sets the stage for the study reported in this paper. The authors argue that public relations practitioners and scholars should recognise the importance of culture (both societal and organisational) as a variable that affects public relations practice in various countries. They then report on quantitative and qualitative data gathered from 81 public relations practitioners working in Japan. They conclude that media relations are highly valued by Japanese practitioners who use friendships, typified by the personal influence model, to conduct their media relations. Wa, kou‐chou, amae and tatemae were among the cultural concepts that played a significant role in the way Japanese public relations practitioners operate. Although Japanese practitioners valued symmetrical forms of public relations, they seemed constrained to practise the one‐way models. The authors conclude that similar studies of public relations practice in various cultures will contribute to effective public relations and help toward building a strong theory of international public relations.