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Open Access
Book part
Publication date: 23 September 2022

Ali Aslan Gümüsay, Mia Raynard, Oana Albu, Michael Etter and Thomas Roulet

Digital technologies, and the affordances they provide, can shape institutional processes in significant ways. In the last decade, social media and other digital platforms have…

Abstract

Digital technologies, and the affordances they provide, can shape institutional processes in significant ways. In the last decade, social media and other digital platforms have redefined civic engagement by enabling new ways of connecting, collaborating, and mobilizing. In this article, we examine how technological affordances can both enable and hinder institutional processes through visibilization – which we define as the enactment of technological features to foreground and give voice to particular perspectives and discourses while silencing others. We study such dynamics by examining #SchauHin, an activist campaign initiated in Germany to shine a spotlight on experiences of daily racism. Our findings show how actors and counter-actors differentially leveraged the technological features of two digital platforms to shape the campaign. Our study has implications for understanding the role of digital technologies in institutional processes as well as the interplay between affordances and visibility in efforts to deinstitutionalize discriminatory practices and institutions.

Details

Digital Transformation and Institutional Theory
Type: Book
ISBN: 978-1-80262-222-5

Keywords

Open Access
Article
Publication date: 23 January 2024

Stefano Cosma and Daniela Pennetta

This work aims to explore the effects of (equity and non-equity) strategic alliances between banks and FinTechs on FinTechs' online visibility.

Abstract

Purpose

This work aims to explore the effects of (equity and non-equity) strategic alliances between banks and FinTechs on FinTechs' online visibility.

Design/methodology/approach

For a sample of 124 Italian FinTechs, the authors measured online visibility through their website ranking (Google PageRank) and website traffic (Google Trends). Consistent to the historical depth of these measures, the authors separately investigated the effect of equity and non-equity (contractual) agreements on online visibility by means of ordinal logistic regressions and diff-in-diff analysis.

Findings

Strategic alliances with banks enhance FinTechs' online visibility. Although both equity and contractual agreements positively influence the popularity of FinTechs' website achieved through the activity of internal and external online content creators (websites ranking), only equity agreements are effective in attracting Internet users (website traffic).

Practical implications

When deciding to interact with banks, FinTechs' managers should consider that equity agreements may be a powerful strategic choice for enlarging the customer base and boosting visibility of FinTechs.

Social implications

Fostering strategic alliances between banks and FinTechs contributes to FinTechs' growth, generating virtuous mechanisms of innovation, financial inclusion and better allocative efficiency of the financial system.

Originality/value

This work expands marketing knowledge and literature regarding online visibility determinants, by investigating the benefits of strategic alliances and cooperation in the market, while providing an empirical strategy replicable by future marketing studies.

Details

International Journal of Bank Marketing, vol. 42 no. 5
Type: Research Article
ISSN: 0265-2323

Keywords

Open Access
Article
Publication date: 10 August 2023

Martina Brophy, Maura McAdam and Eric Clinton

The purpose of this paper is to examine the identity work undertaken by female next generation to navigate (in)visibility in family businesses with male successors. To enhance…

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Abstract

Purpose

The purpose of this paper is to examine the identity work undertaken by female next generation to navigate (in)visibility in family businesses with male successors. To enhance understanding of gendered identity work in family businesses, the authors offer important insights into how female next generation use (in)visibility to establish legitimacy and exercise power and humility in partnership with male next generation in their family business.

Design/methodology/approach

This empirical qualitative paper draws upon in-depth interviews with 14 next generation female leaders.

Findings

This study offers a model to show how female next generation establish their legitimacy amongst male next generation in power via a careful balancing act between vying for visibility (trouble) and forgoing visibility (exclusion). These female next generation gained acceptance by endorsing their own leadership identity and exercising humility in partnership or by endorsing their brother's leadership identity and exercising power in partnership.

Practical implications

This study highlights the need for the incumbent generation to prepare successors, regardless of gender, via equal opportunities for business exposure and leadership preparation. This study also shows that vocalizing female-centric issues and highlighting hidden power imbalances should be led by the entire management team and not simply delegated to a “family woman” in the management team to spearhead.

Originality/value

This study advances understanding of gender dynamics and identity in the family business literature by identifying specific strategies utilized by female next generation to navigate (in)visibility in family businesses with male successors.

Details

International Journal of Gender and Entrepreneurship, vol. 15 no. 4
Type: Research Article
ISSN: 1756-6266

Keywords

Open Access
Article
Publication date: 11 March 2020

Kun Wang, Weihua Zhang, Zhongxiang Feng and Cheng Wang

The purpose of this paper is to perform fine classification of road traffic visibility based on the characteristics of driving behavior under different visibility conditions.

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Abstract

Purpose

The purpose of this paper is to perform fine classification of road traffic visibility based on the characteristics of driving behavior under different visibility conditions.

Design/methodology/approach

A driving simulator experiment was conducted to collect data of speed and lane position. ANOVA was used to explore the difference in driving behavior under different visibility conditions.

Findings

The results show that only average speed is significantly different under different visibility conditions. With the visibility reducing, the average vehicle speed decreases. The road visibility conditions in a straight segment can be divided into five levels: less than 20, 20-30, 35-60, 60-140 and more than 140 m. The road visibility conditions in a curve segment can be also divided into four levels: less than 20, 20-30, 35-60 and more than 60 m.

Originality/value

A fine classification of road traffic visibility has been performed, and these classifications help to establish more accurate control measures to ensure road traffic safety under low-visibility conditions.

Details

Journal of Intelligent and Connected Vehicles, vol. 3 no. 1
Type: Research Article
ISSN: 2399-9802

Keywords

Open Access
Article
Publication date: 16 September 2022

Dušan Mladenović, Anida Rajapakse, Nikola Kožuljević and Yupal Shukla

Given that online search visibility is influenced by various determinants, and that influence may vary across industries, this study aims in investigating the major predictors of…

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Abstract

Purpose

Given that online search visibility is influenced by various determinants, and that influence may vary across industries, this study aims in investigating the major predictors of online search visibility in the context of blood banks.

Design/methodology/approach

To formalize the online visibility, the authors have found theoretical foundations in activity theory, while to quantify online visiblity the authors have used the search engine optimization (SEO) Index, ranking, and a number of visitors. The examined model includes ten hypotheses and was tested on data from 57 blood banks.

Findings

Results challenge shallow domain knowledge. The major predictors of online search visibility are Alternative Text Attribute (ALT) text, backlinks, robots, domain authority (DA) and bounce rate (BR). The issues are related to the number of backlinks, social score, and DA. Polarized utilization of SEO techniques is evident.

Practical implications

The methodology can be used to analyze the online search visibility of other industries or similar not-for-profit organizations. Findings in terms of individual predictors can be useful for marketers to better manage online search visibility.

Social implications

The acute blood donation problems may be to a certain degree level as the information flow between donors and blood banks will be facilitated.

Originality/value

This is the first study to analyze the blood bank context. The results provide invaluable inputs to marketers, managers, and policymakers.

Details

Online Information Review, vol. 47 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Open Access
Article
Publication date: 26 May 2022

Ward van Zoonen, Anu Sivunen and Ronald E. Rice

This study aims to examine some of the benefits and drawbacks of communication visibility. Specifically, building on communication visibility theory, the authors study how and why…

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Abstract

Purpose

This study aims to examine some of the benefits and drawbacks of communication visibility. Specifically, building on communication visibility theory, the authors study how and why message transparency and network translucence may increase knowledge reuse and perceived overload through behavioral responses of vicarious learning and technology-assisted supplemental work.

Design/methodology/approach

Drawing on survey data obtained from 1,127 employees of a global company operating in the industrial machinery sector, the authors used structural equation modeling to test the hypothesized model.

Findings

The results demonstrate that the two aspects of communication visibility yield somewhat differential benefits and drawbacks in terms of knowledge reuse and communication overload, through vicarious learning and supplemental work practices.

Research limitations/implications

The results demonstrate the relationship between different aspects of communication visibility and knowledge reuse, specifically through vicarious learning. Furthermore, the findings highlight a potential drawback of visibility – communication overload – specifically through technology-assisted supplemental work. Overall, network translucence seems more beneficial compared to message transparency in terms of knowledge reuse and communication overload.

Originality/value

The study connects with recent work on communication visibility by distinguishing differential direct and indirect effects of message transparency and network translucence. It also extends this work by testing relationships between communication visibility and a potential drawback of visibility – communication overload – specifically through technology-assisted supplemental work.

Open Access
Article
Publication date: 14 March 2016

Glenn C Parry, Saara A. Brax, Roger S. Maull and Irene C. L. Ng

Improvement of reverse supply chains requires accurate and timely information about the patterns of consumption. In the consumer context, the ways to generate and access such use…

9781

Abstract

Purpose

Improvement of reverse supply chains requires accurate and timely information about the patterns of consumption. In the consumer context, the ways to generate and access such use-visibility data are in their infancy. The purpose of this study is to demonstrate how the Internet of Things (IoT) may be operationalised in the domestic setting to capture data on a consumer’s use of products and the implications for reverse supply chains.

Design/methodology/approach

This study uses an explorative case approach drawing on data from studies of six UK households. “Horizontal” data, which reveals patterns in consumers’ use processes, is generated by combining “vertical” data from multiple sources. Use processes in the homes are mapped using IDEF0 and illustrated with the data. The quantitative data are generated using wireless sensors in the home, and qualitative data are drawn from online calendars, social media, interviews and ethnography.

Findings

The study proposes four generic measurement categories for operationalising the concept of use-visibility: experience, consumption, interaction and depletion, which together address the use of different household resources. The explorative case demonstrates how these measures can be operationalised to achieve visibility of the context of use in the home. The potential of such use-visibility for reverse supply chains is discussed.

Research limitations/implications

This explorative case study is based on an in-depth study of the bathroom which illustrates the application of use-visibility measures (UVMs) but provides a limited use context. Further research is needed from a wider set of homes and a wider set of use processes and contexts.

Practical implications

The case demonstrates the operationalisation of the combination of data from different sources and helps answer questions of “why?”, “how?”, “when?” and “how much?”, which can inform reverse supply chains. The four UVMs can be operationalised in a way that can contribute to supply chain visibility, providing accurate and timely information of consumption, optimising resource use and eliminating waste.

Originality/value

IDEF0 framework and case analysis is used to identify and validate four UVMs available through IoT data – that of experience, consumption, interaction and depletion. The UVMs characterise IoT data generated from a given process and inform the primary reverse flow in the future supply chain. They provide the basis for future data collection and development of theory around their effect on reverse supply chain efficiency.

Details

Supply Chain Management: An International Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1359-8546

Keywords

Open Access
Article
Publication date: 3 January 2022

Mari Vallez, Carlos Lopezosa and Rafael Pedraza-Jiménez

Universities play an important role in the promotion and implementation of the 2030 Agenda for Sustainable Development. This study aims to examine the visibility of information…

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Abstract

Purpose

Universities play an important role in the promotion and implementation of the 2030 Agenda for Sustainable Development. This study aims to examine the visibility of information about the Sustainable Development Goals (SDGs) on the websites of Spanish and major international universities, by means of a quantitative and qualitative analysis with an online visibility management platform that makes use of big data technology.

Design/methodology/approach

The Web visibility of the universities studied in relation to the terms “SDG”, “Sustainable Development Goals” and “2030 Agenda” was determined using the SEMrush tool. Information was obtained on the number of web pages accessed and the queries formulated (query expansion). The content indexed by Google for these universities was compiled, and finally, the search engine optimization (SEO) factors applicable to the websites with the highest Web visibility were identified.

Findings

The universities analysed are content creators but do not have very high Web visibility in Web searches for information on the SDGs. Of the 98 universities analysed, only four feature prominently in search results.

Originality/value

Although research exists on the application of SEO to different areas, there have not, to date, been any studies examining the Web visibility of universities in relation to Web searches for information on the 2030 Agenda. The main contributions of this study are the global perspective it provides on the Web visibility of content produced by universities about the SDGs and the recommendations it offers for improving that visibility.

Details

International Journal of Sustainability in Higher Education, vol. 23 no. 8
Type: Research Article
ISSN: 1467-6370

Keywords

Open Access
Article
Publication date: 23 August 2024

Levi Orometswe Moleme, Osayuwamen Omoruyi and Matthew Quayson

This study aims to assess the use of the Internet of Things (IoT) in retail stores to improve supply chain visibility and integration.

Abstract

Purpose

This study aims to assess the use of the Internet of Things (IoT) in retail stores to improve supply chain visibility and integration.

Design/methodology/approach

This study employed a qualitative methodology with data collected using semi-structured interviews from a sample selected using purposive sampling. The population consists of 48 employees, of which 6 were selected for the sample as they worked directly with IoT and supply chain issues. Participants were from a SPAR franchise store (Samenwerken Profiteren Allen Regalmatig).

Findings

Thematic analysis was used to analyse the transcribed data from the interviews. The themes identified include supply chain visibility, supply chain integration and IoT. The findings indicate that the main IoT used is an organisational-wide system, the SIGMA (SPAR Integrated Goods Management Application) system. Other technologies that aid supply chain visibility and integration are geotags, the internet, WhatsApp social media applications, emails and scanners.

Practical implications

From the findings, this study recommends that IoT systems should be frequently updated to reflect current trends and that IoT systems should enable the integration of small and medium Enterprises (SMEs) suppliers.

Originality/value

The Fourth Industrial Revolution has ushered in new technologies that revolutionise business operations. Among these technologies is the IoT, which has ushered in a new connectivity area. However, there is little research on the use of IoT for supply chain visibility and integration in the South African retail sector. It provides sector-specific insights and recommendations for retailers, which might not be covered in general supply chain management literature.

Details

Modern Supply Chain Research and Applications, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2631-3871

Keywords

Open Access
Article
Publication date: 15 July 2022

Ward Van Zoonen, Jeffrey W. Treem and Anu Sivunen

The benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication…

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Abstract

Purpose

The benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication visible to others. Without the participation of workers, enterprise social media have limited value. This study develops a framework to assess what deters and drives employees' use of enterprise social media.

Design/methodology/approach

Data were collected from 753 employees of a global company using an online survey. The response rate was 24.5%. The authors used structural equation modeling to test the hypothesized framework.

Findings

The results show that various fears by workers may deter or motivate enterprise social media use. This offers an alternative viewpoint for examining the consequences of communication visibility in organizations. Specifically, the findings demonstrate that the fear of accountability and the fear of losing uniqueness reduce enterprise social media use through increased codification efforts. The fear of missing out is directly and positively related to collecting behaviors on enterprise social media.

Research limitations/implications

Expectations about participation in visible organizational communication environments are rising. However, as individuals may experience anxiety in such settings, the authors need to direct more analytical focus to the ways individuals manage communication visibility in organizing contexts and develop a deeper understanding of the consequences of fear in workplace communication.

Originality/value

The analysis recognizes that fear can play a key role in deterring or motivating workers' specific choices in navigating the challenges that occur when technology can make communication broadly visible. This study uses theorizing on communication visibility to bring together different fear mechanisms to predict enterprise social media use.

Details

Internet Research, vol. 32 no. 7
Type: Research Article
ISSN: 1066-2243

Keywords

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