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Article
Publication date: 28 February 2023

Mehraj Din Wani, Zubair Ahmad Dada and Shamim Ahmad Shah

This paper aims to analyse the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim…

Abstract

Purpose

This paper aims to analyse the influence of perceived value (PV), sensation seeking (SS) and low crowding (LC) on the satisfaction and behavioural intention (BI) of Indian pilgrim tourists to Kartarpur Corridor, Pakistan. In addition, it identifies the mediation effect of satisfaction in the structural relationship between PV, SS and LC as exogenous variables and BI as an endogenous variable.

Design/methodology/approach

By using convenience sampling, out of 510 questionnaires distributed among the Indian pilgrim tourists returning from Kartarpur Sahib, Pakistan, a total of 404 completely filled surveys were used to evaluate the robustness of the theoretical framework. Data analysis and empirical testing of the suggested model are conducted using descriptive statistics, confirmatory factor analysis and structural equation modelling.

Findings

The results reveal that PV, SS and LC positively affect the satisfaction of tourists crossing an international boundary, while satisfaction is the positive and significant antecedent of BI. Moreover, the indirect effects of PV, SS and LC on BI via satisfaction are found to be significant.

Originality/value

The previous literature has not paid much attention to the satisfaction and BI of tourists crossing an international border. The present article contributes to the existing volume of knowledge related to the satisfaction and BI of cross-border tourists. The study results may be useful for tourism marketers to better understand the factors that affect the satisfaction and BI of cross-border tourists.

目的- 本文旨在分析感知价值

(PV)、寻求感觉 (SS) 和低拥挤度 (LC) 对前往巴基斯坦 Kartarpur 走廊的印度朝圣游客的满意度和行为意向 (BI) 的影响。此外, 它确定了满意度在 PV、SS 和 LC 之间的结构关系中的中介作用作为外生变量, BI 作为内生变量。

设计/方法/途径

通过便利抽样, 在从巴基斯坦 Kartarpur Sahib 返回的印度朝圣游客中分发的 510 份问卷中, 共有 404 份完全填写的调查被用来评估理论框架的稳健性。使用描述性统计、验证性因素分析 (CFA) 和结构方程模型 (SEM) 对建议模型进行数据分析和实证检验。

调查结果

结果表明, 感知价值、寻求感觉和低拥挤度对跨越国际边界的游客的满意度有积极影响, 而满意度是行为意图的积极和重要的先决条件。此外, 感知价值、感觉寻求和低拥挤度通过满意度对行为意图的间接影响被发现是显着的。

独创性/价值

以前的文献并没有太多关注游客穿越国际边界的满意度和行为意图。本文有助于增加与跨境游客的满意度和行为意图相关的现有知识量。研究结果可能有助于旅游营销人员更好地了解影响跨境游客满意度和行为意向的因素。

Propósito

El objetivo de este artículo es analizar la influencia del valor percibido (VP), la búsqueda de sensaciones (SS) y el bajo nivel de aglomeración percibido (BA) en la satisfacción y la intención de comportamiento (IC) de los turistas peregrinos indios en Kartarpur, Pakistán. Adicionalmente, identifica el efecto mediador de la satisfacción en la relación estructural entre VP, SS y BA, como variables exógenas, e IC, como variable endógena.

Diseño/metodología/enfoque

Mediante un muestreo de conveniencia, de los 510 cuestionarios distribuidos entre los turistas peregrinos indios que regresaban de Kartarpur Sahib, Pakistán, se utilizaron un total de 404 cuestionarios, completamente cumplimentados, para evaluar la solidez del marco teórico. El análisis de datos y la evaluación empírica del modelo propuesto se realizan mediante estadística descriptiva, análisis factorial confirmatorio (AFC) y modelos de ecuaciones estructurales (MEE).

Hallazgos

Los resultados revelan que el valor percibido, la búsqueda de sensaciones y el bajo nivel de aglomeración afectan positivamente a la satisfacción de los turistas transfronterizos, mientras que la satisfacción es el antecedente positivo y significativo de la intención de comportamiento. Además, son significativos los efectos indirectos del valor percibido, la búsqueda de sensaciones y el bajo nivel de aglomeración sobre la intención de comportamiento, a través de la satisfacción.

Originalidad/valor

La literatura no ha prestado mucha atención a la satisfacción y la intención de comportamiento de los turistas peregrinos que cruzan una frontera internacional. El presente artículo contribuye al conocimiento existente relacionado con la satisfacción y la intención de comportamiento de los turistas transfronterizos. Los resultados del estudio pueden ser útiles para que los especialistas en marketing turístico internacional comprendan mejor los factores que afectan a la satisfacción y la intención de comportamiento de los turistas transfronterizos.

Content available
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Abstract

Details

Library Hi Tech News, vol. 18 no. 7
Type: Research Article
ISSN: 0741-9058

Article
Publication date: 6 November 2023

Zi-Chin Cheng, Wen-Qi Ruan, Shu-Ning Zhang and Fang Deng

This study aims to reveal the triggering mechanism and boundary conditions of tourists’ cross-border travel anxiety (CBTA) from different crisis information sources.

Abstract

Purpose

This study aims to reveal the triggering mechanism and boundary conditions of tourists’ cross-border travel anxiety (CBTA) from different crisis information sources.

Design/methodology/approach

Drawing on the heuristic-systematic model (HSM), this study constructs a theoretical formation path of tourists’ CBTA. Based on competence-based and moral-based crises, hypotheses were examined through three situational experiments, targeting Chinese and Malaysian potential tourists.

Findings

Organization-released crisis information triggers higher tourists’ CBTA than government ones, with perceived uncertainty mediating it. Crisis communication message appeals (CCMAs) (rational vs emotional) negatively moderate the above relationships. Rational CCMAs work for governmental crisis communication, while emotional CCMAs work for organizational ones.

Practical implications

This study proposes a heuristic cross-border tourism crisis information dissemination strategy for destination management organizations and highlights the advantages of CCMAs in preventing secondary crises.

Originality/value

This study reexamines the cause-and-effect and the intervention mechanisms of tourists’ reactions to crisis information, which expands the cross-border tourism crisis management research and the application of the HSM in such a context.

目的

本研究旨在从不同的危机信息源中揭示游客跨境旅行焦虑的触发机制和边界条件。

设计/方法/途径

本研究借鉴启发式-系统式模型(HSM), 构建了游客跨境旅游焦虑的理论形成路径。基于能力型和道德型目的地危机事件, 以中国及马来西亚潜在游客为例, 通过三组情境实验验证所提出的假设。

研究发现

与政府发布的危机信息相比, 组织发布的危机信息会引发更高的游客跨境旅游焦虑, 而感知不确定性会对该路径起到中介作用。危机沟通信息诉求(理性vs.感性)对上述关系起负向调节作用。理性的信息诉求适用于政府危机沟通, 而感性的信息诉求适用于组织危机沟通。

实践意义

本研究为目的地管理组织提出了启发式跨境旅游危机信息传播策略, 并强调了危机沟通信息诉求在预防二次危机方面的优势。

原创性/价值

本研究重新审视了游客对危机信息反应的因果关系和干预机制, 拓展了跨境旅游危机管理研究和HSM在此背景下的应用。

Objetivo

Este estudio pretende revelar el mecanismo desencadenante y las condiciones límite de la ansiedad de los turistas ante los viajes transfronterizos (CBTA) a partir de diferentes fuentes de información sobre crisis (CIS).

Diseño/metodología/enfoque

Basándose en el modelo heurístico-sistemático (HSM), este estudio construye una vía teórica de formación de la CBTA de los turistas. A partir de las crisis basadas en la competencia y en la moral, se examinaron las hipótesis mediante tres experimentos situacionales, dirigidos a turistas potenciales chinos y malayos.

Resultados

La información sobre crisis difundida por organizaciones desencadena una mayor CBTA de los turistas que la gubernamental, con la incertidumbre percibida como mediadora. Los recursos de los mensajes de comunicación de crisis (CCMA) (racionales frente a emocionales) moderan negativamente las relaciones anteriores. Los CCMA racionales funcionan para la comunicación de crisis gubernamental, mientras que los CCMA emocionales para las organizativas.

Implicaciones prácticas

Los resultados proponen que las organizaciones de gestión de destinos (OGD) deberían considerar estrategias heurísticas a la hora de difundir información sobre crisis turísticas transfronterizas. Prestar atención al efecto diferencial de las CCMA ayuda a prevenir crisis secundarias.

Originalidad/valor

Este estudio reexamina la causa-efecto y los mecanismos de intervención de las reacciones de los turistas a la información sobre crisis, lo que amplía la investigación sobre la gestión de crisis turísticas transfronterizas y la aplicación de la HSM en dicho contexto.

Article
Publication date: 21 May 2020

Shama Nazneen, Hong Xu and Nizam Ud Din

Based on Butlers’ Tourism Area Life Cycle (TALC) model and stakeholder theory, this paper aims to propose an integrative model to examine the perceived impacts of cross-border…

Abstract

Purpose

Based on Butlers’ Tourism Area Life Cycle (TALC) model and stakeholder theory, this paper aims to propose an integrative model to examine the perceived impacts of cross-border mega-infrastructure development within the China–Pakistan economic corridor (CPEC). It was hypothesised that these perceptions may be predictors of residents’ perceived destination image (RPDI) and pro-tourism development behaviour (PTDB).

Design/methodology/approach

Interviewer adopted a self-administered questionnaire method and a descriptive technique to analyse the data.

Findings

The empirical results of 800 questionnaires in SEM indicates that, perceived CPEC benefits positively effects RPDI and PTDB. Further, the perceived CPEC costs positively influenced RPDI but had a negative relationship with PTDB. Moreover, RPDI partially mediated between perceived CPEC benefits and PTDB but fully mediated between perceived CPEC costs and PTDB.

Originality/value

In residents’ destination image studies, there is a paucity of the application of Butlers’ TALC model. Therefore, application of Butlers’ TALC model in residents’ destination image study in the context of cross-border mega-infrastructure development project of CPEC is entirely new.

目的

本文基于巴特勒的旅游目的地生命周期模型和利益相关者理论, 提出一个整合的模型用于考察跨越国境的大型基础设施在中国-巴基斯坦经济走廊的影响。本文假定对这些影响的感知能够预测当地居民感知目的地形象和旅游发展前的行为。

方法

使用自填式问卷和描述性数据分析技术。

发现

通过对800份问卷数据的结构方程分析, 发现感知中国-巴基斯坦经济走廊收益积极影响居民感知目的地形象和旅游发展前的行为。进一步, 感知中国-巴基斯坦经济走廊成本积极影响居民感知目的地形象但是消极影响旅游发展前的行为。而且, 居民感知目的地形象部分中介了感知中国-巴基斯坦经济走廊收益和旅游发展前的行为, 完全中介了感知中国-巴基斯坦经济走廊成本和旅游发展前的行为。

贡献

在居民目的地形象研究中, 很少使用巴特勒的旅游目的地生命周期模型。故而, 在居民目的地形象研究中使用巴特勒的旅游目的地生命周期模型, 应用在中国-巴基斯坦经济走廊这一跨国界的大型基础设施开发项目情境中, 是创新的。

关键词

目的地形象, 旅游发展前行为, 巴特勒旅游目的地生命周期模型, 利益相关者理论, 感知中国-巴基斯坦经济走廊的影响, 多群组分析

论文类型

研究论文

Propósito

Este trabajo, basado en el modelo de CDVT de Butlers y la teoría de stakeholder, propone un modelo integrador para examinar los impactos percibidos del desarrollo transfronterizo de megainfraestructuradentro dentro del corredor económico China-Pakistán (CPEC). Se presumió que estas percepciones pueden ser predictores de la imagen de destino percibida de los residentes y del comportamiento de desarrollo pro-turismo.

Metodología

el entrevistador adoptó un método de cuestionario autoadministrado y una técnica descriptiva para analizar los datos.

Resultados

Los resultados empíricos de 800 cuestionarios en el modelado de ecuaciones estructurales (SEM, por sus siglas en inglés) indican que los beneficios percibidos del CPEC influyen positivamente en la RPDI y en el comportamiento de desarrollo pro-turismo. Además, los costos percibidos del CPEC influyeron positivamente en la RPDI pero tuvieron una relación negativa con el desarrollo pro-turismo. Por otra parte, la RPDI media parcialmente entre los beneficios percibidos del CPEC y el comportamiento de desarrollo pro-turismo, pero totalmente mediado entre los costos percibidos del CPEC y el comportamiento de desarrollo pro-turismo.

Originalidad

En los estudios de imagen de destino percibida de los residentes, rara vez se aplica el Modelo del Ciclo de Vida de los Destinos Turísticos de Butlers (MCDVT). Por lo tanto, la aplicación del modelo de CDVT de Butlers en el estudio de imagen de destino percibida de los residentes, en el contexto dell proyecto de desarrollo trans-fronterizo de la mega-infraestructura del CPEC, es completamente nuevo

Book part
Publication date: 26 April 2024

Kristina Rios and Paul Luelmo

Family–school partnerships are an essential component of the special education process for children with disabilities. Notably, recent legislative reauthorizations of IDEA (2004)

Abstract

Family–school partnerships are an essential component of the special education process for children with disabilities. Notably, recent legislative reauthorizations of IDEA (2004) have focused on increasing parent involvement. For many parents, participation occurs primarily through the individualized education program (IEP) meetings. Parent involvement often includes parent advocating for their children. However, many parents face barriers when advocating to obtain appropriate special education services for their children with disabilities. Culturally and linguistically diverse families face greater systemic barriers (e.g., language and cultural differences) to access services for their own children with disabilities. School professionals can foster opportunities to help families be active members of the IEP process. For example, school professionals should connect families with resources to learn about their special education rights. Specifically, school personnel can encourage families to reach out to their local Parent Training and Information (PTI) Center to be educated and empowered to advocate for services. In addition, parents can be encouraged to attend parent advocacy programs to help increase knowledge, advocacy, and empowerment to access and advocate for services for their own children. Advancing the values of working with parents of students with special education needs is discussed.

Book part
Publication date: 10 July 2019

Duncan Waite and Jason R. Swisher

We are in the midst of a refugee crisis, and the ways in which we approach the issue of unprecedented numbers of people crossing borders will shape our world for generations to…

Abstract

We are in the midst of a refugee crisis, and the ways in which we approach the issue of unprecedented numbers of people crossing borders will shape our world for generations to come. In this chapter, we problematize immunology, capitalism and other lenses through which we construct, label and categorize others and how such constructions and categorizations manifest in educational spheres for migrants, immigrants, refugees and host country nationals. As with access to education, the resources one has also determine one’s ability to migrate and the conditions of one’s resettlement. Therefore, we discuss the ways in which globalization provides greater mobility for those with substantial wealth and how conditions with/in post-modernism serve to create borders between people, their wealth and the social contexts in which they and their wealth reside. We create boxes as labels into which we slot people all too easily. While we critique the discourses and systems that create the socio-political milieu of education for immigrants, migrants and refugees in the US, we also highlight issues abroad, including how language is weaponized in the framing of immigration and those who emigrate.

Details

Education, Immigration and Migration
Type: Book
ISBN: 978-1-78756-044-4

Keywords

Article
Publication date: 24 September 2020

Huimin Zhang, Mu Tian and Tsang Kai Hung

The objective of this study is to advance the understanding of the connection between cultural distance and the cross-border diffusion of innovations by conducting a systematic…

Abstract

Purpose

The objective of this study is to advance the understanding of the connection between cultural distance and the cross-border diffusion of innovations by conducting a systematic review and analysis of previous literature.

Design/methodology/approach

This study involved a literature review. A total of 35 articles published in ABS journals were identified from key management, international business and marketing journals. The articles were analyzed by the methodologies and findings presented.

Findings

The literature review shows that the adoption and diffusion of innovation and new products are bound to be deeply influenced by cultural distance. Specifically, national cultures influence the willingness of consumers to buy new products at both the individual and organizational levels; organizational culture plays a key role in the process of launching new products and diffusing innovations to the market. However, existing studies and their findings are fragmented and inconsistent. Controversial views remain regarding the impact of national cultural dimensions on the diffusion of innovation at the individual and organizational levels.

Originality/value

This is the first systematic review of the literature specifically focusing on the impact of cultural distance on the cross-border diffusion of innovation. In identifying the research gaps and limitations of extant studies, the authors point to avenues for future research to develop a more integrated research agenda for marketing, management and international business research.

Propósito

El objetivo de este estudio es avanzar en la compresión de la conexión que existe entre la distancia cultual y la difusión transfronteriza de innovaciones, mediante la realización de una revisión sistemática y un análisis de la literatura previa.

Diseño/metodología/enfoque

Este estudio incluyó una revisión de la literatura. Y se identificaron un total de 35 artículos en las revistas, relacionados con clave de gestión, negocios internacionales y marketing, publicados en revistas de ABS. Los artículos fueron analizados por las metodologías y hallazgos presentados.

Resultados

La revisión de la literatura muestra que la adopción y la difusión de la innovación y los nuevos productos, están fuertemente influenciados por la distancia cultural. Específicamente, las culturas nacionales influyen en la disposición de los consumidores a comprar nuevos productos, tanto a nivel individual como a nivel organizacional; la cultura organizacional desempeña un papel clave en el proceso de lanzamiento de nuevos productos y difusión de innovaciones en el mercado. Sin embargo, los estudios existentes y sus hallazgos son fragmentados e inconsistentes. Sigue dándose opiniones controvertidas sobre el impacto de las dimensiones culturales nacionales en la difusión de la innovación a nivel individual y organizacional.

Originalidad/valor

Esta es la primera revisión sistemática de la literatura, que se centra específicamente en el impacto de la distancia cultural en la difusión transfronteriza de la innovación. Al identificar las brechas de la investigación y las limitaciones de los estudios existentes, señalamos vías para futuras investigaciones, con el fin de desarrollar una agenda de investigación más integrada para el estudio de marketing, administración y negocios internacionales.

Details

Academia Revista Latinoamericana de Administración, vol. 33 no. 2
Type: Research Article
ISSN: 1012-8255

Keywords

Book part
Publication date: 30 May 2017

Ada Cristina Machado da Silveira, Isabel Padilha Guimarães and Clarissa Schwartz

This chapter examines elements of the regulatory framework in effect in the Brazilian Border Region and neighboring countries as they interact with elements of the culture…

Abstract

This chapter examines elements of the regulatory framework in effect in the Brazilian Border Region and neighboring countries as they interact with elements of the culture industry. Located in what is referred to as the Southern Arc, the first city we examine, Foz do Iguaçu-PR, lies on the border between Paraguay and Argentina. The second city is Tabatinga-AM, part of the conurbation region made up by a Colombian city and including the Peruvian border, coming to be known as the Northern Arc.

Our research was produced through the triangulation of primary data obtained in two trips into the field, carried out in 2013 and 2014, secondary data (official and semi-official) and academic bibliography.

Although projects relating to border integration, citizenship and economic development do exist, they do not question or challenge a nationalistic and politicized regime of representation portraying border areas primarily as routes for cocaine traffic or home to terrorist cells. The representation regime disseminated by mainstream media thus reduces the rich color and dynamics of the region to impoverished tones of gray recognizable in terms of “the name of the other.”

This chapter provides a relevant contribution to our understanding of communication processes carried out in two different regions of Brazil, both of them located far from the spotlights of mainstream Brazilian media. We employ a theoretical framework that combines geography of communication with perspectives on communication in borderland regions.

Article
Publication date: 25 November 2013

Anna Marie Johnson, Claudene Sproles and Robert Detmering

– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

8982

Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

Introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Findings

Provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 41 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 3 April 2024

Ifeanyi Adindu Anene and Achebe Nancy

This study aims to develop a model for integration of information and communication technologies (ICTs) in resource sharing practices for enhanced service delivery in academic…

Abstract

Purpose

This study aims to develop a model for integration of information and communication technologies (ICTs) in resource sharing practices for enhanced service delivery in academic libraries in Southeast Nigeria. Seven objectives guided the study; ICT-based resource sharing practices in academic libraries in Southeast Nigeria; ICT infrastructure for resource sharing; ICT needs of librarians for resource sharing practices; stages of ICT integration in resource sharing; perception of librarians towards ICT-based resource sharing; challenges to integration of ICT in resource sharing practices; design a model for the integration of ICT into resource sharing; all in academic libraries in Southeast Nigeria.

Design/methodology/approach

The research design adopted for this study is the mixed research design containing the “descriptive survey” research design and the “research and development, R&D.” The population of the study is 164, comprising all of the librarians in federal universities in Southeast Nigeria. All of the librarians of the five federal universities will be involved in the study. Hence, there was no sampling. The instrument for data collection is a structured questionnaire.

Findings

The findings of the study revealed that 88.8% of the librarians use ICT to boost the volume of resources; while 74% of the librarians were positive in all responses pertaining to ICT-based resource sharing practices in the libraries. The study also revealed that ICT infrastructures in the library for resource sharing are highly available and applicable; while computers and internet networks are the most needed gadgets for the operations. Libraries in Southeast Nigeria are in the applying and transforming stages of ICT adoption at a 69.7% response rate; while the librarians have a strong belief and understanding that a lot can be achieved in resource sharing through ICT; and would recommend such. Poor electrification, inadequate funding and unavailability of some ICT technologies were equally identified as challenges. The study conclusively developed a resource sharing model, the Southeast Federal University Library Connect; accessible at https://southeastfeduniconnect.njh.com.ng

Originality/value

The research study is one of the few types of research that has developed a functional model for resource sharing in academic libraries in Southeast Nigeria.

Details

The Electronic Library , vol. 42 no. 2
Type: Research Article
ISSN: 0264-0473

Keywords

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