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1 – 10 of 213Sheila Cheung, Terry Chung and Frederick Nesta
The purpose of this study is to determine what proportion of books were checked out in an academic library over a 15‐year period and what pattern of use occurs over the years and…
Abstract
Purpose
The purpose of this study is to determine what proportion of books were checked out in an academic library over a 15‐year period and what pattern of use occurs over the years and among various subject groups and between purchased and donated books.
Design/methodology/approach
Check‐out counts were obtained for each year over a 15‐year period and the results analysed by year, language, and Library of Congress classification.
Findings
Book check‐outs rise each year during the first five to seven years of a book's arrival in an academic library and stabilise after that period. Books that are checked out in their first year tend to continue to be checked out, while books that are not checked out in the first or second year will still not be checked out after 15 years. While overall check‐outs are generally about 70 per cent, some subject areas show almost 100 per cent use. As expected, books acquired as direct purchases had more use than books acquired as gifts. Although a third of the collection has not circulated over a 15‐year period, it is believed that the lack of use does not necessarily imply a lack of value.
Originality/value
This research covers a longer period than earlier studies and has been conducted in a non‐Western library using both Chinese and English texts. It supports the conclusion of earlier studies that approximately one‐third of book acquisitions will not be checked out and that circulation within the first few years of a book's acquisition is a good predictor of future circulation. For libraries considering remote storage, books not circulated within five to seven years could be removed to storage with little inconvenience to users.
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This study aims to examine the influence of past environmental behaviour, green peer influence and green apparel knowledge on the subject of Indian consumers’ evaluation of the…
Abstract
Purpose
This study aims to examine the influence of past environmental behaviour, green peer influence and green apparel knowledge on the subject of Indian consumers’ evaluation of the perceived benefits of green apparel.
Design/methodology/approach
Data was collected through a mall intercept technique in 10 cities across India.
Findings
Past environmental behaviour, green peer influence and green apparel knowledge had an impact on green apparel perceived benefits. Perceived benefits comprise of product attributes such as awareness of fair trade practices, the perceived value in buying fair trade clothes, and enhancement of self-image.
Research limitations/implications
The research did not examine the impact of demographics and lifestyle on green apparel buying or the influence of product attributes such as quality, price and functional features in predicting consumers’ behaviour towards green apparel.
Practical implications
Green apparel manufacturers should focus on altruistic, physical and aesthetic product attributes. Green apparel can be marketed as a distinct product that communicates environment-friendly commitment. The social influence could be used to spread awareness about green apparel benefits.
Originality/value
There is little research on consumers’ perception of the benefits and value of green apparel in India. The study looks into altruistic and physical product features of green clothing and their role in enhancing an individual’s self-identity.
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Taegoo Terry Kim, Osman M. Karatepe and Ung Young Chung
The purpose of this study is to propose a research model in which political skill (PS) exerts a direct effect on role stress, job tension, work engagement and service performance…
Abstract
Purpose
The purpose of this study is to propose a research model in which political skill (PS) exerts a direct effect on role stress, job tension, work engagement and service performance and buffers the deleterious impact of role stress on job tension. The model also investigates the interrelationships of role stress, job tension, work engagement and service performance.
Design/methodology/approach
The sample was drawn from 261 customer-contact employees in 15 casual restaurants in South Korea. Structural equation modeling was used to assess the aforementioned relationships.
Findings
The findings illustrate that PS alleviates role stress and job tension, while it fosters work engagement and service performance. PS is a panacea to the deleterious impact of role stress on job tension. As expected, role stress heightens job tension, while job tension mitigates work engagement. The findings further reveal that work engagement exerts a positive impact on service performance.
Practical implications
Training interventions can be used to develop employees’ PS. Management should hire the individuals with high PS because such employees can work in harmony with the organizational culture and experience lower role stress and job tension.
Originality/value
The extant hospitality research implicitly demonstrates that very little is known about the outcomes of PS and its moderating role on the relationship between role stress and job tension. The current work set out to fill in this gap.
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Yi-Ying Chang, Che-Yuan Chang, Chung-Wen Chen, Y.C.K. Chen and Shu-Ying Chang
The purpose of this paper is to examine if personal identification could explicate the black box between participative leadership and employee ambidexterity. Also, the authors aim…
Abstract
Purpose
The purpose of this paper is to examine if personal identification could explicate the black box between participative leadership and employee ambidexterity. Also, the authors aim to explore how and why the top-down effects of higher-level leadership styles affect lower-level outcomes.
Design/methodology/approach
The authors collected multilevel and multisource data from top manager teams, and unit managers and employees of research and development, marketing and sales, and operations from Taiwanese technology firms.
Findings
The results revealed that individual-level personal identification partially mediated the relationship between firm-level participative leadership and individual-level employee ambidexterity, and individual-level coworker social support moderated the effect of firm-level participative leadership on individual-level employee ambidexterity through individual-level personal identification.
Originality/value
This paper demonstrated the importance of participative leadership and personal identification. It contributed to profound comprehension for potential mechanisms of individual-level personal identification and an enhancer of individual-level coworker social support why and how affects firm-level participative leadership on individual-level employee ambidexterity.
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Ed Chung, Iris Jenkel and Carolan McLarney
Attempts to show the underlying layers of contradictions and tensions beneath the illusions of harmony that have been socially constructed. Shows how organisation members may not…
Abstract
Attempts to show the underlying layers of contradictions and tensions beneath the illusions of harmony that have been socially constructed. Shows how organisation members may not be cognisant of the repressive structure that they themselves help to build and looks at how this structure is held together through hegemonic story‐telling. Reveals that while a strong sense of cohesiveness and group identify is often applauded as humanising, domination and control can be exercised through this process of identity development and that a common out‐group “enemy” can be adopted to divert attention away from the anxieties and tension of the current state.
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Amy Shane-Nichols, Diane McCrohan and Te-Lin Chung
The purpose of this qualitative research study was to explore male and female sports fandom through examining the prototype of a loyal National Football League (NFL) fan.
Abstract
Purpose
The purpose of this qualitative research study was to explore male and female sports fandom through examining the prototype of a loyal National Football League (NFL) fan.
Design/methodology/approach
Eighteen in-depth interviews were conducted with male and female participants who self-identified as NFL fans from the Midwest and Northeast regions of the US. Data were analyzed using open coding.
Findings
Both female and male participants identified three common criteria for being a prototypical NFL fan: loyalty, knowledge and wearing of team apparel. The findings also demonstrated gender differences in both how a fan identifies a prototypical fan and how that dictates fan identity, attitudes and behavior. Additionally, prototypical fandom might need to be defined differently for males and females.
Originality/value
This study contributes to the literature by exploring the perspectives of both genders of NFL fans and by providing a more balanced perspective of how males and females define prototypical fans and how each gender perceives the fan behavior of the opposite sex.
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Christin Moeller and Greg A. Chung‐Yan
The purpose of this paper is to examine how various types of workplace social support from different support sources interact with occupational stressors to predict the…
Abstract
Purpose
The purpose of this paper is to examine how various types of workplace social support from different support sources interact with occupational stressors to predict the psychological well‐being of university professors.
Design/method/approach
A total of 99 full‐time professors participated via an online or paper questionnaire.
Findings
Using moderated hierarchical multiple regressions, the results support the hypotheses that the effects of occupational stressors on professors’ psychological well‐being vary depending on the level of perceived workplace social support. However, although workplace social support buffered the effects of some occupational stressors (i.e. work overload), social support exacerbated the adverse effects of others (i.e. decision‐making ambiguity).
Research limitations/implications
The dichotomous effects of social support suggest that the impact of social support may be moderated by another variable, such as perceived control over the stressor at hand. The present findings echo calls for further refinements to models of social support to examine how individuals’ situational appraisals shape the variable interactive effects of stressors and social support on individuals’ health and well‐being.
Originality/value
This study provides new insight into academic work stress by systematically examining the effects of workplace social support on professors’ work stress experience. This study also extends our current understanding of the relationships among stressors, strains, and social support by providing empirical evidence that workplace social support is neither consistently beneficial nor a unidimensional construct.
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Ed Chung and Kim Whalen
This article is premised on the idea that social networks represent an important, but often overlooked, unit of analysis in management and entrepreneurship studies. The concept of…
Abstract
This article is premised on the idea that social networks represent an important, but often overlooked, unit of analysis in management and entrepreneurship studies. The concept of embeddedness, emphasizing the significance of social relationships, is of particular relevance as more and more frequently minorities and immigrants engage in small businessownership. This article borrows from the ethnicity and social network traditions, and offers that an analysis of the ethnic homogeneity of an entrepreneur's strong and weak social ties would be fruitful in gauging entrepreneurial success.
Carolan McLarney and Edward Chung
Culture is an overarching phenomenon that helps individuals make sense of their world. However, culture is not an unchanging “given.” Members of a society actively create culture…
Abstract
Culture is an overarching phenomenon that helps individuals make sense of their world. However, culture is not an unchanging “given.” Members of a society actively create culture and, through their activities and interactions, sustain or change this culture. In an organizational setting, culture gives meaning to each person’s membership in the social stage that is the workplace. In the process of cultural creation and sustenance, the past is often used as a harbinger of things to come. How an organization effectively uses the past to shape its present culture is a major focus of this study. This article is an ethnographic study of how culture is fabricated, sustained, and renewed in a small advertising firm. The authors propose three interpretive themes – nightmare avoidance, “Richardism,” and dream building – and develop these into a framework using Drucker’s three entrepreneurial strategies. A fourth strategy, creative divergence, emerges from our in‐depth analysis of EMC.
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Soheil Kazemian, Hadrian Geri Djajadikerta, Saiydi Mat Roni, Terri Trireksani and Zuraidah Mohd-Sanusi
This study aims to examine the three dimensions of market orientation, namely, customer orientation, competitor orientation and inter-function coordination, which influence the…
Abstract
Purpose
This study aims to examine the three dimensions of market orientation, namely, customer orientation, competitor orientation and inter-function coordination, which influence the accountability in the financial and social performance of tourism operators in large touristic cities.
Design/methodology/approach
In total, 95 usable questionnaires as the required data were collected from the top managers of four- and five-star hotels in Iran.
Findings
Partial least squares (PLS) results confirm that customer orientation and inter-function coordination influence both the financial and social performance of the hospitality sector yet reveal that competitor orientation has no significant relationship with social performance.
Research limitations/implications
These findings not only highlight the compatibility of PLS with various forms of statistical analyzes but also furthers the current understanding of hospitality networks in megacity economies, where literature are scarce.
Practical implications
The findings of this study can help policymakers, tourism associations and practitioners enhance the accountability and sustainable financial and social performance of the hospitality industry in megacities. This study proposes some unique measurements for the social and financial performance of the hospitality sectors.
Originality/value
The paper states some new measurements for the social performance of the hospitality sectors. In addition, measuring the impacts of market orientation on the financial and social aspects of hotels is totally unique.
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