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The purpose of this paper is to map the variables that affect the customer-based brand equity (CBBE) of media channels (television news) in an emerging market context.

The study adopted structural equation modelling (SEM) to investigate the causal relationships between CBBE and the variables that affect brand equity for television news channels.

The analysis revealed that localization, ideology, credibility and entertainment are the variables that influence CBBE of television news channels (media brands). Subsequent analysis using SEM indicated that apart from the sole negative impact of entertainment, all the variables had positive impact on brand equity.

This study is confined to one of the metros of emerging market hence it cannot be generalized. Also the variables that indicate brand equity have been tested only for television news channels hence they may not hold true for other form of television stations.

For marketers of news channels this study identifies the factors that they need to focus on if they want to garner the equity of the brand in an emerging market scenario.

The content factors identified that influence television news brand equity are reflections of the social requirements of an emerging market. It indicates what the audiences in such markets expect from their television news channels and is part of the social discussion.

The study contributes to brand equity literature by finding the antecedents that can influence any media brand in the emerging market scenario.

The purpose of this paper is to understand factors that affect viewing of television news programmes by people living with dementia, and to identify dementia-friendly design principles for television news programmes and factors for personalising object-based media broadcast.

Extensive public involvement comprising two discussion groups with people with dementia and family carers informed the study design and provided supplementary secondary data. Primary data collection comprised a focus group interview with people with dementia (n=4) and family carers (n=4). Past viewing experiences and perceived barriers and facilitators to viewing television were explored. Participants commented on an array of video clips comprising varying segments of fictional news programmes, plus control versions of each segment.

Four themes were identified: content (general comments, context, type of media and pace); presenter (body language, clothing and accent); background (location and studio appearance); and technical aspects (graphics, sound, colours, camera, transitions, general issues).

Limitations included a modest sample size which is offset by exemplary public involvement in informing the study design.

Measures ensured research involvement and participation was made accessible to people living with dementia.

Participants benefited from sharing views with peers and expressed enhanced wellbeing from knowing their participation could lead to improved television viewing, an important social occupation, for people with dementia in the future.

This study is the first to be published which focusses on dementia-friendly television news programmes.

Purpose: This chapter presents some results of a research project on the new modes of production of television crime news in Argentina. The authors explore the creation of content regarding crime in television newscasts, focusing on the ways of accessing the sources, circulation of information, and exhibition strategies.

Methodology/approach: The enquiry involved interviews with news workers and observations in nine stations in Buenos Aires City. The authors describe the routines in the production of television crime news in Argentina, the ways of narrating and enunciating crime news on television, the role played by the police in the structure of the news, and the emergence of new sources of information.

Findings: The authors outline three main findings: Most of the newscasts on television give prominence to crime news within their agendas since producers understand that this kind of information is attractive for the public; the authors observe that the way crime news is told defines the interpretive frame transmitted to viewers; and the authors describe how, in recent years, the production and presentation of crime news have changed as a result of the spread of digital technologies as sources of information.

Research limitations: First, the study was conducted in just one country. Second, it does not specifically explore why the criteria of newsworthiness as described in the chapter are used. This question can only be explored by looking closely at the experiences of the actors in their sociohistorical context; therefore, a cultural study would need to look in depth at the historic characteristics of the security forces in Argentina and their relation with the press. Finally, a study on viewers’ opinions is needed in order to understand their interpretation of crime news in terms of meaning.

Originality/value: The value of the study is to visualize the cultural specificities of the local newsmakers to understand the way they produce crime news. Whereas the study undoubtedly shares similar characteristics with news production in other countries, it focuses on the specific environment of local newsmakers and shows how the press experiences and visualizes crime and fear of crime in Argentina.

Television has long been cited by viewers as their primary and most trusted source of news, especially in relation to news of national and international affairs. Aims to explore the issue of trust in the television news.

The paper combines narrative and analysis. Questions whether public trust in the BBC was damaged by the Hutton inquiry: would the BBC's reputation as the nation's premier news service be tarnished in the longer‐term and had public trust in journalism been severely compromised.

Events that followed the transmission of a report about the veracity of the government's case for going to war carried by a BBC radio news broadcast on 29 May 2003 called into question the Corporation's competence as a reliable news provider. The story alleged that an informed source had told BBC correspondent Andrew Gilligan that the government had exaggerated the immediacy of dangers posed to the west by Saddam Hussein's weapons of mass destruction. The source who was eventually exposed was a Ministry of Defence expert on Iraq, Dr David Kelly, who later killed himself. The Prime Minister ordered a public inquiry into Dr Kelly's death, led by Lord Hutton, who severely criticised the competence of the BBC's senior management and the quality of its journalism practices. These conclusions prompted the resignation of the Corporation's Chairman and Director General. Hutton's findings had wider implications for the future governance of the BBC and invoked far‐reaching questions about the trust that the public could place in journalism. The evidence indicates that while the public felt that the BBC had been culpable for failing to launch its own internal inquiry into the Gilligan report, the public perceived this incident as a one‐off aberration rather than as being symptomatic of some wider malaise. Indeed, the Hutton inquiry had impacted more upon public trust in the government and led people to question the independence of the Hutton inquiry.

While trust in journalists is far from universal, the public differentiate among journalists in terms of the news organisations they work for. Among these, the BBC remains one of the most widely trusted.

An exploration of the issue of trust in the television news following the Dr David Kelly/Andrew Gilligan report on “The Today Programme” and subsequent Hutton enquiry.

Examines the role of television in domestic and foreign affairs, discussing the way it has changed from being a passive observer of events to being a significant player in international affairs. Discusses new developments in media and their consequences to both politicians and the public. Explains the flawed nature of media reporting in that it evokes strong, often uniformed reactions to events by making news converage “exciting” rather than in depth and informative. This has influenced governments and the military to invest heavily in public affairs activity to help shape public perception via the media. Concludes that this can be dangerous as live television bypasses the editors and journalists, meaning broadcasts can become an extension of public diplomacy and even propaganda.

The purpose of this paper is to discuss the urgency to ensure the preservation of the news archives of the crisis-packed Hong Kong-based Asia Television (ATV), the first Chinese television station in the world. This paper also explores the life and times as well as the future of the historical collections of the ATV archives, which is a treasure trove that covers key events in Hong Kong’s history since 1957, a decade before its major rival Television Broadcasts Limited began to go on air.

Adopting the qualitative approach with in-depth face-to-face interviews, the now defunct ATV News’ longest-serving as well as its very last Chief Librarians discusses the bleeding of priceless history in the 62-year-old news archives which contain Hong Kong’s collective memories.

An important role of the old news footage is to capture the public’s memories and to take people back to the actual unfolding of landmark events. The interview answers open the way for readers to understand the ways television archives hold immense historical value for a city’s memory and what could be done and preserved before their disappearance.

This paper will be of interest to those historians, journalists, scholars and archivists, including news librarians, who are interested in learning how the ATV’s half-a-century-old archival news footage is a significant asset and cultural record to the former colony.

Purpose: Mentioning a criminal’s country of origin in crime news is a divisive and much-discussed issue among both journalists and members of society. Scholars assume that mentioning a criminal’s foreign origin could develop and maintain prejudices against individuals with a migrant background among news recipients. However, until now, no attention has been paid to what increases the likelihood that a journalist does or does not mention a criminal’s country of origin when reporting on crimes. Methodology/approach: One possible explanation is that the frequency and intensity of specific news factors could lead to mentioning a criminal’s origin, since increased importance of a news story is usually assigned when many high-intensity news factors occur. Even though numerous studies have determined the frequency of specific news factors in (crime) news, the explanation hypothesized in this chapter has not yet been examined. To investigate this supposition empirically, a quantitative content analysis of four German prime newscasts (n = 290), including public and private broadcasts, was conducted in the current study. Findings: The findings indicate that mentioning criminals’ origins is still common practice in journalism; furthermore, criminals with foreign origins are explicitly represented as foreign almost ten times more often than German-origin criminals are explicitly mentioned as German. News factors such as personalization, location, and influence show some effects of positively predicting journalistic mentioning of a criminal’s country of origin.

The post-millennial or Generation Z constitutes people born in 1997 or after. This study theorizes how news consumption habits of the post-millennial generation are reshaping the news. As the newest generation of media users, Generation Z or the post-millennials, comprising people born in 1997 or after, will inherit the millennial legacy. Generation Z has embraced the visual, verbal, and viral aspects of digital and social media platforms. They rarely engage with traditional news sources, which they deem as nearly extinct.

Based on 2019 meta-analytical research review of 16 key studies (published between 2017 and 2019) of media consumption habits of post-millennials, this research study delineates news consumption habits of post-millennials. It theorizes how this new generation of media users are embracing the visual, verbal, and viral media to reshape news content. The propensity of the post-millennials to participate in the news cycle shapes their rapidly changing preferences and usage patterns.

Over the years, news consumption has varied among different age groups. Newspapers and television were popular with the Silent generation, comprising people born between 1928 and 1945. The Internet significantly transformed media use among baby boomers, the generation born between 1946 and 1964, and Generation X, which constitutes people born between 1965 and 1980. The rise of social media has significantly transformed media use of millennials or Generation Y, born between 1981 and 1996. They were the first generation to come of age in the new millennium.

Unlike Generation X and boomers, the post-millennials or Generation Z sparsely engage with traditional news sources they deem as nearly extinct, including print media such as newspapers and magazines. They rarely watch television news or listen to radio. They report different news values with less concern about accuracy and more attention toward entertainment and interaction.

The purpose of this paper is to explore young people's views, both positive and negative, about BBC services, and to investigate their preferred means of accessing news.

This paper reports recent research for the BBC conducted in November 2007 by the Regional Audience Council for BBC London, as part of a study covering all of England on behalf of the Audience Council England which advises the BBC Trust. Data were gathered from questionnaires and focus groups. The sample comprised 42 young adults.

Results show respondents were most interested in discussing television content, delivery, and BBC services. Secondary topics raised included the image/reputation of the BBC, scheduling matters and presentation issues. Findings indicated that although modes of access may be changing, television remains the preferred means of accessing news within this group.

Differences regarding social variables in the respondents are not considered in the analysis.

Knowledge of the preferences of discrete audience groupings is becoming increasingly important to broadcasters as “mass” audiences fragment and more opportunities to view are offered. This paper offers insight on the preferences of the youth market.

This paper makes a contribution by updating and contributing to the debates about young people's media consumption within the context of today's competitive multi‐media environment.

Public opinion and political ideology affect the way in which police departments formulate responses to crime. Examines how departments construct public images to ensure favorable media presentation. Uses direct observation of news production process for more specific data on how police sources impact on crime‐news presentation. Finds that news media can hold police accountable to the public, but news media are also businesses and have to provide news that will attract consumers. News media rely on willing participants to produce crime stories cost‐effectively. Police look to the media to reaffirm their status as law enforcers; they invest resources in helping the media and thus influence crime presentation. Finds that police categorization of crime is self‐promoting and supportive of traditional responses, while reporters are not critical of police.