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The purpose of this paper is to introduce a methodology for critical welfare practice research, “recollection-as-method”, and to use this to demonstrate the social relations of social welfare institutions.

The paper analyses a series of personal recollections from the author’s experiences of academic life and welfare work to establish a methodology for critical welfare practice research. This uses concepts memory, dirty work, shame and complicity, and is grounded in critical feminist and critical race work, and psychosocial and socio-cultural approaches to governance.

The paper establishes a methodology for critical welfare practice research by demonstrating the significance of using an ontologically driven approach to governance, to achieve a realistic and complex understanding of statutory welfare work.

Recollections are post hoc narrations, written in the present day. The ethics and robustness of this approach are deliberated in the paper.

The focus of the paper is on statutory welfare practice that involves the assessment and regulation of homeless people. Principles and arguments developed in this paper contribute to reflective and reflexive debates across “front-line” social welfare practice fields in and beyond homelessness. Examples include assessment of social groups such as unemployed people, refugees and asylum seekers. Arguments also have application for criminal justice settings such as for prison work.

This foregrounds practitioner ambivalence and resistance in order to theorise the social relations of social welfare institutions.

The recollection-as-method approach provides a methodology for critical practice research by demonstrating an alternative way to understand the realities of welfare work. It argues that understanding how resistance and complicity operate in less conscious and more structural ways is important for understanding the social relations of social welfare institutions and the role of good/bad feeling for these processes. This is important for understanding interventions required for anti-oppressive social change across the social worlds of policy-practice life.

This paper discusses the recollection ability of a higher‐order correlation matrix continuous‐type associative memory in which each memorized pattern consists of real elements. Generally, the recollection error decreases according as the order of correlation increases, i.e. in a higher‐order correlation matrix associative memory, memorized patterns when the memory may recall a memorized pattern according to expectation increases. However, when the number of the elements in a key pattern is small, the recollection error does not decrease even if the order of correlation increases.

This paper aims to show that strength-based theories of memory provide only a partial description of how consumers retrieve brands from memory. Dual-process theories of memory such as the Source of Activation Confusion (SAC) model provide a more robust explanation of brand retrieval by accounting for the separate effects of brand familiarity and category knowledge.

This paper examines brand image associations for 27 brands in three product categories using marketing field data. The authors apply a quasi-experimental approach to divide respondents into four groups based on their levels of brand familiarity and category knowledge. The authors compare brand retrieval for each group to test whether the SAC model, a dual-process theory of memory, or traditional strength-based theories of memory better explain brand retrieval.

Familiar brands are harder to remember when consumers know more about the product category. This effect cannot be explained by strength-based theories of memory, but it is a prediction of the SAC model. This outcome is a critical test that discriminates between competing theories of brand retrieval.

Researchers may draw on the SAC model to identify new ways of analysing brand image data to better understand how consumers retrieve brands from memory. This includes, above all, developing methods to separately measure the effects of brand familiarity and category knowledge.

To maximise the chance that consumers will remember brands, managers of highly familiar brands should avoid promoting category knowledge through their branding and communications strategies. By contrast, managers of less familiar brands should promote category knowledge by linking their brand to episodes of category consumption.

This work illustrates that a quasi-experimental approach can be used to extend quantitative psychological models from laboratory experiments to marketing field data. It also illustrates the use of a critical empirical test to discriminate between competing theories in marketing.

From experiences recollections, this study aims to explore the place of emotions in the souvenir’s step of the family consumption process of luxury hotels stays.

To explore the emotional dimension, this exploratory research is based on a triple qualitative approach (software, manual and a psychology-based approach). In total, 1,055 e-reviews, following a family stay in four- and five-star hotels, were collected.

The findings highlight an omnipresent emotional dimension in the recollections of experiences of consumers who have travelled with their families. These emotional traces differ according to the hotel’s positioning. Overall, positive emotions are much more prominent in the most luxurious hotels, while negative emotions are more related to the four-star hotels. Moreover, the four-star hotels reviews mainly associate emotions with the tangible aspects of the offer. Those in five-star hotels are more structured through intangible aspects.

The study of family decision-making dynamic, with a focus on the role of each family member, is a first perspective. That of experiences recollections apart from the digital approach is also to be considered.

On the one hand, the objective is to extend the literature about the role of emotions in a service consumption process, and especially in a family context, trying to understand the post-purchase step of these customers. On the other hand, it is interesting for hotel managers to identify to which aspects of the offer (e.g. comfort, room, catering, decoration) the emotional traces that have remained in the customers’ memory are associated.

This study considers the family unit in a new way, that of its emotional memories’ traces of luxury hotels experiences. The post-consumer stage of the purchase process based on many spontaneous online reviews analysis is investigated.

This paper aims to investigate the merit of Fred Taylor's claim that he did not conceive the notion of time study on his own. He insisted that he acquired it while a student at Phillips Exeter Academy and identified the particular individual to whom, he claimed, he owed his earliest exposure to time study – George A. “Bull” Wentworth.

Drawing on archival material, including a recently discovered letter by Taylor, this paper substantiates Taylor's claims regarding his association with Wentworth. By corroborating existing and new evidence of the Wentworth‐Taylor link, it probes into the nature and the scope of the influence of the “Old Bull” of Exeter on the father of scientific management.

Taylor did not conceive of time study on his own but acquired it early in his life via traceable socialization influences, many of which came from Wentworth. Such influences were both substantive and lasting: the residue of Wentworth's methodology is distinct in Taylor's early and later time study work. Taken together, both internal and external consistency of the evidence has led me to assert that it is plausible that Wentworth had a traceable and lasting socialization impact on Frederick Taylor.

This paper is a rare inquiry into the part of Taylor's life history that precedes his pioneering of the industrial, managerial, and economic applications of time study. It grounds the matter of Taylor's conceiving the time study idea into the context of his early‐in‐life socialization – an important subject left largely unexplored by Taylor's biographers and the historians of the scientific management movement.

Although the relation between individual and collective memory has been long established, analysis of individual memories is hardly existent within the social sciences outside of psychoanalysis and developmental psychology. Working to overcome this gap, the author argues that children’s lives are heavily influenced by the structures of collective memory they are born into, available to children through the complex system of inter- and intragenerational relationships from very early on.

Drawing on the concepts of generation (Karl Mannheim), generagency (Madelaine Leonard), and collective memory (Maurice Halbwachs), the author establishes that the practise of intergeneratonal exchange of memories within the family provides a way to influence and overcome the limiting of children’s agency by social stratification determined by age.

This study aims to assess each of the seven segments of the Akbarieh Garden as the World Heritage Cultural Landscape. First, we wanted to identify the macro elements that dominated one's perception within each area. Then, we wanted to identify the micro elements that support the vista in its entirety.

To acquire data, we used a Participant Observer (PO) method as part of a Continuous/Stop-Motion (CSM) procedure. The identification of macro elements came from retrospective recollections derived from the continuous walk method—the stop-walk method allowed for the identification of micro elements. The data gained from this method is then used to understand how one interprets and responds to large—multi-segmented sites such as the Akbarieh Garden.

The results of this study show the Continuous/Stop-Motion method yielded predictable results with macro elements and elements of interest being easily recalled. However, the use of photographing for the stop-walk method revealed a similar focus on the macro element. We had hypothesized that the micro elements would be the elements of fascination and discovered when the person remained in the area to photograph scenes of interest. However, the PO photographed the macro elements. It wasn't until the post photo analysis that the PO identified some of the micro elements would be the elements of fascination and discovered when the person remained in the area to photograph scenes of interest. However, the PO photographed the macro elements. It wasn't until the post photo analysis that the PO identified some of the micro elements. The post photo discoveries suggest that real-time experience of micro elements is undervalued.

There is no general discussion on this topic yet amongst professionals. The initiative of the Participant Observer (PO) method as a tool for perception the historic gardens and landscapes identified that gap and its related necessity to provide guidance. As is true for exploratory studies, these results provide a foundation for further study. The use of the Continuous/Stop-Motion method was ideal for this study.

This paper aims to illuminate mechanisms through which memorable experiences with brands create lasting preferences. It is based on the proposition that intense positive (negative) affective consumption in the consumer’s youth creates powerful imprints, which influence brand preference (distaste) throughout life.

Autobiographical memories with Nutella are retrieved from three different user groups, i.e. heavy-, light- and non-users. The retrieved memory narratives are analysed using conditioning theory, i.e. operant, classical or no conditioning are identified and compared across groups.

The research’s central proposition is affirmed, yet the dominant form of conditioning mechanism differs per group. Operant conditioning outperforms classical conditioning in creating strong and lasting preferences. Heavy- and non-users predominantly exhibit in-tensely positive and negative operant conditioning, respectively. Light-users on the other hand recall less affectively intense consumption experiences, mainly featuring classical conditioning. The light-users’ recollections suggest a mere exposure effect to be more appropriate in describing the preference formation in this user group.

Users not having experienced affectively intense consumption, i.e. light-users, are likely to be influenced in their preference over time through other factors, which this paper does not focus on.

Memory elicitation and exploration provides valuable insights to shape both promotional as well as advertising strategies.

The study extends existing theory on conditioning in marketing by first using a novel qualitative approach to analyse conditioning procedures in real-life settings, and second, it highlights operant conditioning’s superior ability in creating lasting preferences.

This study aims to address a lack of studies on the attributes of ethnic restaurants that influence customers’ perceptions of authenticity. Particularly, this study extended Gilmore and Pine’s authenticity framework (is the offering true to itself and is the offering what it says it is) by incorporating a servicescape factor (i.e. employees).

This study used a 2 × 2 × 2 between-participants design which examined the effects of using an authentic sauce in a dish, advertising “authenticity” and employing staff from the native culture of the ethnic food on authentic experiences. Follow-up contact was made by phone and mail to assess their memory of ethnic Korean food tried in experimental conditions. Participants were asked how clearly and vividly they could recollect the food experience.

The results showed that all of the tested factors significantly influenced the subjects’ perceived authenticity of the food and recollection of the food experience. However, the authors did not find any significant interaction effects.

This study suggests factors that influence customers’ authentic experiences and memory. Thus, the findings provide important implications for delivering authentic and memorable experiences.

Previous researchers have emphasized the importance and urgency of providing authentic and memorable experiences. However, it is still unclear what specific attributes of ethnic restaurants influence individuals’ perceptions of authenticity and memory.

This paper analyses children's experiences of school or family visits to Hare Krishna eco-farms in Europe. The article evaluates the extent to which these encounters enable retention and recollection of memories and, consequently, trigger change towards more sustainable behaviour.

Participatory research, qualitative observations and theories of childhood memory are used to explore the nature of children's environmental encounters on Hare Krishna eco-tours.

Findings reveal that Krishna eco-tours offer a conducive environment for cerebral registering and future reminiscing through the following components: experiential learning of sustainable practices which are radically different to mainstream alternatives, sensory experiences, nature play and entertainment and freedom from everyday constraints.

The emerging literature on children's eco-tourism has largely focussed on market-related aspects and farmers' needs. In contrast, the authors’ conceptual framework, based on contemporary research in childhood memories, offers a tool to evaluate the impacts of eco-tourism from a more holistic perspective.