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Drawing on empirical research conducted in London and Paris between July 2020 and June 2021, this paper explores whether these two global metropolises may be able to take the COVID-19 crisis as an opportunity to develop more sustainable forms of urban tourism. More specifically, this study aims to analyse whether new forms of localised tourism have developed as a result of the pandemic, how these have been nurtured and encouraged by the tourism industry in these two cities and the implications of these trends for the sustainable development of tourism in these two cities.

A combination of research methods was used: an online Delphi method, followed by in-depth one-to-one interviews with selected stakeholders and complemented by the analysis of media articles, policy documents and secondary data.

The qualitative data analysis highlights some key findings: tourism sustainability gained new importance after the pandemic; however, the crisis did not bring the sustainable revolution some stakeholders wished or expected. Nonetheless, in both cities, tourism marketing adopted a new “hyper-local” approach with the objective of encouraging proximity tourism and involving local residents more; thus, pointing to the need to review traditional definitions of the (urban) tourist.

Although the blurring between tourism and every day in cities has been widely discussed in tourism theory, this paper provides empirical evidence from two world tourism cities, showing some of the wider, practical implications of these theoretical debates for industry and policymaking in the context of the COVID-19 pandemic.

This paper aims to put Germany on par with other countries in terms of academic research on the topic of wine tourism from a producers’ perspective.

For this study, 199 in-depth interviews and 703 online questionnaires with winery operators in Germany were collected and analyzed according to a mixed-methods framework.

The results indicate that wine tourism is highly relevant not only for wineries but also for the families behind the predominantly small companies. The respondents reported increased demand for wine tourism activities, particularly those that are close to large cities. The findings show that the main challenges in the German wine tourism sector are to achieve a coordinated collaboration among stakeholders and to stop the ongoing concentration process in the restaurant industry.

Appropriate strategic decisions backed by governmental support may help to enhance Germany’s developing wine tourism industry, thereby preserving cultural heritage and strengthening some of the country’s structurally disadvantaged rural areas.

To the best of the authors’ knowledge, this work is the first mixed-methods framework study in the research field of wine tourism that includes producers from all wine regions in one country.

This paper aims to provide an overview of the short-term impact of COVID19 on the new tourism paradigm worldwide, as well imagining how it could influence society’s inclusion. The purpose is thus to share some insight into this unprecedented situation.

This paper uses a practical and empirical approach, based on readings and conversations with international stakeholders, and contrasted with the Creative Tourism Network’s background.

This paper explores the impact of the COVID-19 crisis on the tourism industry, human values and intangibles and new opportunities for societal inclusion, together with examples of good practices.

The viewpoint is based on observation, analysis and conversations with stakeholders around the world. It also draws on examples and practical cases from the destinations’ members of the Creative Tourism Network.

This paper draws on observation and reflections about the evolution of societal inclusion through new forms of creative and niche tourism, accelerated by the COVID-19 crisis.

The aim of this paper is to analyse how the impacts of tourism are perceived by a local population and which factors affect the relationship between impacts and perceptions' formation, with specific consideration of the framework in a mountain resort. For this purpose, the paper explores the existing literature on issues related to host perceptions and attitudes and involves a primary data collection in the mountain community of Folgaria in Northern Italy.

The number and quality of the questionnaires collected allowed a quantitative analysis of the hosts' perceptions and attitudes to be performed, and a cluster analysis has demonstrated the existence of different groups within which members have common features and similar perceptions and attitudes.

In general, this research work has revealed a recognition by the residents of the positive economic impacts of tourism. Also, the social and cultural impacts are recognized to be positive, but at a lower degree. In terms of the future tourism polices, the different groups identified in the cluster analysis exert different positions.

The paper presents the first study of residents' perceptions and attitudes applied to a small mountain community.

The purpose of this study is to understand the residents’ perception towards environmental, social, cultural and economic impacts of tourism development in Kashmir.

The research instrument containing 27 items pertaining to six variables is adopted from the literature. A mix-method survey approach is used to solicit residents’ perceptions regarding environmental, social, cultural and economic impacts of the current level of tourism development. A total of 326 useful responses were subjected to descriptive statistics, analysis of variance (ANOVA) and post hoc analysis using SPSS (Version 22.0).

In general, the negative and positive impacts of tourism development are well perceived by the residents. The results indicate that the residents display positive perception regarding economic impacts, however, social and environmental impacts are negatively perceived. Furthermore, barring level of education, the study found no significant difference in the residents’ perception towards tourism impacts (environmental, social, cultural, economic, quality of life and cost of living).

The paper identifies perceived impacts and issues of tourism development thereby, proposing possible mitigating measures. Also, the study identifies the need to develop a comprehensive policy framework addressing the issues related to the resident’s negative feelings towards tourism impacts. Further, the study envisages the need for engaging residents in developing a progressive and participatory planning process for future tourism activities in the area.

The study offers critical social implications for city tourism development. It suggests a community-based approach should be adopted to sensitize residents about the positive benefits of tourism.

The study is a novel attempt concerning residents’ residents perceptual differences towards tourism impacts. Furthermore, this study investigated socio-cultural impacts of tourism under two separate categories for better understanding. in doing so, this study provides finer understanding of perception of residents towards tourism impacts in Indian context. The findings of the study will prove critical for different stakeholders in developing future tourism framework and policies in the region.

Social sciences have discussed the host–guest relation from many theoretical lenses and perspectives. Violence as well as local crime has been studied as one of the major risks concerning tourism security. Anyway, less attention was given to homeless people and their interaction with foreign or local tourists. The purpose of this paper is oriented to explain how globalization has winners and losers, in which case, as noted, thousands of persons are excluded from the formal labor marketplace or the economic system year by year.

This is a conceptual paper that discusses critically not only the recent advances of sociology in urban tourism but also the connection between homeless people and tourists.

There is an urban underclass formed by those who have been excluded from the economic system. What is more important, such an underclass situates nearby luxury hotels and tourist destinations creating serious contradictions or zones of disputes. These contradictions have been approached by different sociologists since the turn of the 20th century.

The question of sustainability, as well as the idea of liveable cities, and the efficient organization of the city, have occupied a central position in the academic debate, above all after the COVID-19 pandemic. In the present paper, the authors put in dialogue the contributions of Marc Auge with Zyggy Bauman toward a new understanding of this postmodern phenomenon.

Based on the metaphor of vagabonds and tourists, we give a snapshot of the problem of homelessness in Buenos Aires city and its effects on the tourism industry. Unlike other English-speaking countries where the cities are actively organized by the state, Buenos Aires city lacks a planned program to regulate and relocate homeless people. They dwell in nonplaces nearby tourists sleeping in the streets near luxury hotels (but for sure escaping any planning or governmental control).

This research aims to contribute to the literature on sustainable hospitality and tourism by applying social network analysis to identify sustainable tourism business networks and untangle the role of cognitive and geographical proximity in their formation.

Data mining and machine learning techniques were applied to data collected from the websites of tourism companies located in northeastern Italy, namely, the Veneto region. Specifically, the authors used Web scraping to extract relevant information from the internet.

The results support the existence of geographical clusters of tourist accommodation providers that are linked by strong cognitive proximity based on sustainability principles that are well communicated via their websites. This does not appear to be greenwashing because companies that have agreed on sustainability principles have also implemented concrete actions and tend to signal these actions through a variety of sustainability certifications.

The results may guide tourism managers and policymakers in developing tourism initiatives directed at the creation of fruitful collaborations between similarly oriented organizations and methods to support clusters of sustainable tourism accommodation. Identifying sustainable tourism networks may assist in the identification of potential actors of change, fueling a widespread transition toward sustainability.

In this study, the authors adopted an innovative methodology to detect sustainability-oriented tourism business networks. Additionally, to the best of the authors’ knowledge, this study is one of the first to simultaneously explore the cognitive and geographical connections between tourism businesses.

Cross-cultural research constitutes a pivotal topic for marketing; however, the literature indicates that there are a few studies analyzing social media reviews from a cross-cultural perspective using cultural proximity (supra-national level) as a proxy of culture. Therefore, the purpose of this study is to identify cross-cultural differences in service evaluations and specifically, in hotel appraisals among tourists from Central, Eastern (including Post-Soviet States), Northern and Southern Europe.

A quantitative approach has been taken by studying online user-generated ratings of hotels on Trip Advisor. In total, 1,055 reviews of five hotels in Greece were used for the study.

Multivariate analysis of variance and analysis of variances results confirm cultural differences in overall service evaluations and attributes (value, location, sleeping quality, rooms, cleanliness and service) of tourists from various European regions. Specifically, Eastern Europeans uploaded more reviews than any other European group, whereas Northern Europeans were more generous in their appraisals than Eastern, Southern and Central Europeans.

The results of the study could be used for segmentation purposes of the European tourism market and for recognizing, which aspects of their services need to be improved based on the segments they serve. Moreover, managers should encourage Northern and Eastern Europeans to upload their reviews as both groups are more generous in their evaluations. Moreover, the findings are useful to marketers of other services.

To the author’s knowledge, this is the first study that examines cross-cultural differences in hotel appraisals from a supra-national perspective including developed (Northern and Western Europe), developing (Southern Europe) and emerging tourism markets (Eastern Europe).

This paper aims to present the host experience of student hosts in Hong Kong, a popular educational destination for international students from mainland China and other countries. This study examines the interconnection between the experience-based and sociocultural dimensions of visiting friends and relatives (VFR) travel, considering the overall host experience, the host–guest relationship and post-hosting changes in perception of both the VFR experience and destination.

This research adopts a qualitative approach to compare the experience-based and sociocultural dimensions of VFR travel considering international university students as VFR hosts in Hong Kong, taking a student sample from both mainland Chinese and overseas students. Based on a voluntary sampling approach, the research team had face-to-face interviews with the students that agreed to participate. The interviews were conducted voluntarily and anonymously and included those students who had hosted any friends or relatives in the past 12 months. A total of 26 interviews were successfully completed, including 10 mainland Chinese and 16 non-mainland Chinese students.

The results confirm that the VFR host experience is generally shaped by an integration of internal characteristics (sociocultural characteristics of both hosts and visitors) and external environment (urban infrastructure and tourism resources). The two groups distinctively express their host experience that shows some areas of cultural barriers and geographical proximity.

The limitations of this research mainly lie on its relatively small sample size because of constraints in accessing the contact information of international students across universities. These shortcomings should be improved by adopting a research design that uses other sampling approaches, such as snowball sampling, to include a wider scope of students from different local universities, or convenience sampling, to interview and compare responses of international students from various educational destinations. Alternative data sources may be considered, for example, through user-generated contents from online and social media platforms that contain sharing of students as hosts.

The geographical and cultural proximities influence VFR tourism development and social construction of values and the consequent hosting behaviour. The unique role of international students should be further explored, especially in the Asian context. The outcome of VFR travel must be evaluated and studied more from cultural and personal dimensions than economic gain, which should be relevant to host perspective such as improved quality of life, social ties and place attachment and psychological benefits. The changing risk perception caused by the COVID-19 pandemic may be examined through some forms of travel intention.

Firstly, the destination marketing organisations of the educational destination should address the difficulty faced by student hosts in terms of external attributes such as local culture, urban infrastructure, tourism resources and information accessibility. Secondly, to target the hosts, some specific VFR-related products and services may be developed for international students through local tertiary institutions such that the role of hosts as ambassadors can be facilitated and enhanced. Thirdly, the functional role of international students can be distinctive based on their unique network, activities and knowledge constructed upon learning during the period of education.

The studentification of many educational destination cities, the dynamism of the role of international students as VFR hosts and their cultural differences between places of origin have provided an opportunity for deepening the understanding of VFR tourism.

This chapter focuses on the coopetition features of tourism and specifically of tourism destinations. Because of the typical features of tourism destinations, coopetition might be a particularly important theme in the literature on tourism. However, the number of tourism studies that have focused on, or at least mentioned, coopetition is surprisingly small. Regarding tourism destinations, co-location causes different forms of coopetition situations, which are not very common in geographically diffused industries. Furthermore, the basic idea of one joint tourism product, such as the experiences of a tourist in a tourism destination, forces the (competing) suppliers of services in the resort to cooperate. Co-location causes a situation in which the competing firms in the area have joint branding and marketing activities. Destination marketing organisations are an important form of coopetition activities in tourism. In addition to co-location, seasonality is one of the specific features of coopetition in tourism destinations. This study combines the outcomes of several publications and other empirical materials about coopetition in tourism.