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This study contributes to the existing literature that corporate governance consist of internal and external governance behavior which refers to the complementarity of the elements of (1) competing values framework and (2) corporate legality framework theories and proper orientation in the provisions of the elements leads to a good corporate power in the modern legal environment. A questionnaire is designed, a survey is conducted based on the constructed corporate governance model in the study, which investigates the evolutionary background of the elements with the view of establishing the right corporate culture and corporate legality behavior. The empirical results revealed that there is a positive linear relationship between the elements of corporate culture provisions with internal governance behavior and a significant positive association between the elements of corporate legality provisions with external governance behavior. The model does not take into account long-term external factors. Therefore, measuring corporate governance may not be an easy task and may not be suitable for specific countries that have strong legal systems and corporate ownership. The elements in the model are practical to implement and facilitates corporate to improve shareholder involvement and governance reporting and hence prevent failure. The constructed model span almost every attribute embedding high quality corporate social responsibility and corporate governance for corporate to identify areas for improvement and contributes to existing corporate governance literature that, connecting corporate culture and corporate legality behavior positively affect financial markets and firm performance.

Recently, significant shifts of competitive edge in industry have been sharpening the needs for quality education and training (QET). “Quality” is conformance to requirements and customer satisfaction. In this context, the authors initiated a two‐stage empirical study to investigate the managerial views about the requirements and provision status of QET in Hong Kong. A random sample of 130 organizations was selected. Through a focus group study, 30 QET elements were consolidated under four categories of customer value and market focus, quality engineering and management, process analysis and improvement, and human resource focus. A subsequent mass survey examined the hypothesized links between the QET needs and provisions, and investigated specific QET requirements of top management, middle management and front‐line personnel. This paper contributes to identifying the needs of, assessing the provision of, and garnering company‐wide support and commitment towards QET in relation to sustaining organizational performance and competitiveness.

This study aims to uncover the underlying mechanism between the time length of We-media videos and customer satisfaction (CS)/participation (CP) based on experiential marketing theory.

Two datasets were collected from Bilibili; 308 data were used with bootstrapping for multiple linear regressions (MLR) to test the hypotheses, and 2,670 data were used for structural equation modelling (SEM) to verify robustness.

Videos’ time length acts as both a price and provision element of experiential marketing. As a price element, its linear term affects CS negatively but CP positively. As a provision element, its quadratic term affects CS positively but CP negatively.

Marketing management personnel and video creators at Bilibili could optimise videos’ time length as suggested. We-media video platforms should encourage high-quality videos with sufficient time lengths to improve CS. Video creators could balance CS and CP, as suggested.

This research proposed platform, provision, price and propagation as experiential marketing elements concerning experiences in online virtual encounters. It found CS was affected positively by provision but negatively by price, whereas the opposite is true for CP. Time length affects CS/CP as both a price and provision element, which may explain the neglect of significant relationships between the time length and marketing performances of videos.

The study aims to construct a cross-firm corporate governance index to predict firm performance. The index consists of 15 governance elements from a large sample of the Indonesian firms covering the period from 2003 to 2013.

This study presents robust results as the findings are tested by applying the generalized method of moments (GMM) estimator to eliminate endogeneity problems and unobservable heterogeneity posed by the relationship between performance and firm-level governance practices.

The results indicate that the corporate governance index is associated with enhanced corporate financial performance. Likewise, the findings reported under the pooled ordinary least squares and GMM also indicate corporate governance sub-indexes (elements), which have significant effects on performance: whistleblower mechanism, audit quality, board of director size and blockholders.

In the emerging market context, this study supports the notion that active and self-regulated governance practices are appreciated by the market and, in the end, can have a positive impact on financial performance. The analysis adds to the empirical literature by providing insights into how governance provisions are being actively implemented in the micro level. With regard to weak governance practices, this study is consistent with previous studies, according to which, firms have the opportunity to use corporate governance as a way of differentiating themselves from other players in countries with poorly regulated investor protection and institutional settings.

This study makes a positive contribution, as it looks at the impact of Indonesia’s corporate governance compliance on the basis of a set of 15 unique governance provisions, including the findings of the positive influence of corporate governance in family business.

Recently there has been growing criticism of public universities in relation to government funding as competition becomes stiffer in the face of other equally demanding government responsibilities. This development calls for greater austerity and strategization of plans in order to maintain standards in the process of dealing with adverse conditions. One of the key strategies in this case is diversification of funding sources, while using available resources effectively and efficiently. Libraries as heavy investors are the most hit in this respect. Thus they have to be more strategic than ever before by using all internal and external potentials/opportunities they can lay their hands on. This paper emphasizes the importance of keeping comprehensive data needed for costing services, and also highlights opportunities and strategies to be used in exploiting such opportunities.

The purpose of this paper is to: first, explain why a new model of the provision of welfare services to citizens arises from the digital society; second explore some core elements of the competition between the new model of the provision of welfare services and the classic ideal model of the professionals’ provision of welfare services; third, suggest why it is most likely that the two models of the provision of services are combined into a symbiotic co-evolution scenario; and fourth, examine why and how this symbiotic co-evolution scenario results in new participatory spaces for the main actors associated with the provision of welfare services.

The review of the literature examines how the new model for the provision of welfare services facilitated by big data challenges the traditional professional model for the provision of welfare services. The authors use the Danish case to illustrate a number of themes related to this looking at the hospital sector as an example.

The proposition is that a symbiotic co-evolution scenario will emerge. A mix of the classic ideal model and practice of the service professionals’ provision of services and the digital society’s model of the provision of services is the most likely scenario in the years to come. Furthermore, Data-driven management (DDM) as an integrated key element in a symbiotic co-evolution creates (opens up) participatory environments and spaces for the main actors and agents associated with the provision of welfare services to the citizens.

DDM’s impact on the provision of welfare services is still being realised and worked out, and more empirical research is needed before it is possible to point at the most likely scenario. However, according to the authors’ analytical framework, the institutional logics perspective, as presented in Section 2, a symbiotic co-evolution is most likely such that DDM will constitute a new logic within the provision of welfare services on the basis of which citizens as end-users could be provided with welfare services, but it is not likely that the new logic of DDM can displace the classic service professionals’ model of the provision of welfare services. Therefore, the new logic of DDM will be combined with and integrated into the existing logics within service provision, such as the Weberian bureaucracy, the Street-Level Bureaucracy, the New Public Governance and the Market. In spite of this, DDM can successfully be promoted by international management consulting firms, as a management concept which can remedy all the problems of the classic service professionals’ model of the provision of welfare services to citizens.

As a consequence of this, new relationships among professionals, data analytics, (middle) managers and citizens will be created regarding the provision of welfare services. Considering the new participatory environments and spaces and the new relationships among the classic service professionals, the data analytics, the (middle) managers and the citizens as end-users, the provision of welfare services may become an arena for negotiation of a new future model of the provision of welfare services to citizens.

The digital society has emerged from and developed further via: digitising, online information in almost real time, algorithms, data-informed decision-making processes, DDM and, ultimately, big data. The authors expect to see further digitising, more sophisticated algorithms and more big data. The authors suggest that a new model of the provision of welfare services to citizens will emerge from the development of the digital society. The authors also suggest that this new model will compete with the classic model of the provision of welfare services.

This investigation is designed to quantify and appraise the efficiency of resource distribution in the provision of public digital cultural services in China. By acknowledging and incorporating the realities of China's social development, the authors offer recommendations for enhancement derived from the study’s data analysis results. The research zeroes in on the dissection and analysis of the integral elements that structure the provision of public digital cultural services, and it concentrates on the associated data computation. The conclusions drawn herein are expected to serve as a significant point of reference for ongoing academic investigations and practical explorations in affiliated domains.

In this research, the authors utilize a hybrid methodology to meticulously evaluate the efficiency of the components that underpin the provision of public digital cultural services (PDCS) in China. The authors embark on deconstructing the various constituents within the PDCS supply framework, conducting in-depth analyses and providing cogent interpretations of each integral element. Subsequently, the authors deploy the well-regarded SBM super-efficiency model to ascertain the operational efficiency of these components. Ultimately, through a comprehensive interpretation of the measured data and the integration of extant societal development conditions, the authors put forth relevant recommendations.

The provision of PDCS in China as of 2021 had been characterized by overall good efficiency, significant regional disparity and a disconnect between inputs and outputs with weak correlations to economic and demographic data.

In this study, the authors provide an exhaustive deconstruction and interpretation of the public digital cultural services supply system, thereby proposing a framework for evaluating the efficiency of supply element allocation. Additionally, the authors have determined a set of distinct measurable indicators that are readily accessible for open collection. Notably, this analytical and evaluative framework designed for element analysis and measurement may also find application in efficiency evaluation research of the supply systems of other related cultural endeavors.

Contemporary debates over the future direction of retirement pensions policy have been dominated by a polemic over the scope of, and the future balance between, the respective roles of public and private sectors in the management and delivery of benefit “entitlements”. This debate has negatively judged the institutional capacity of the state sustainably to supply adequate national retirement provision. This development is viewed as problematic as it is contentious in that it seeks to abandon lessons learned from the long, albeit currently underestimated, historical pedigree of public‐private partnership in institutional pensions provision. Against the ascendancy of World Bank‐driven attitudes regarding the limitations of “public”’ pensions provision, it is argued that due recognition be given to the ongoing capacity of state sectors to contribute positively to the management and delivery of old‐age pensions. Argues further that the social welfare‐driven imperatives which led states initially to become increasingly more involved in national pensions provision remain no less salient today and for the future, and are particularly salient for developing economies with poorly developed private financial sectors.

To increase the global competitiveness of their service business, servitized manufacturers transition towards global services. Yet, the literature has not addressed this development. This study is one of the first to investigate how servitized manufacturers can manage the globalisation of their service business.

The study explores two cases of servitized manufacturers that transitioned from a local organisation of multi-domestic international services to a global-service organisation. The data were collected via semi-structured interviews, observations, and secondary sources.

The authors identify four elements of global service provision: operating model, global performance management, relationship governance, and staffing and employee development. The authors discuss each element and the connections between them, which the authors summarise in a proposed framework for global service provision.

The contributions of this research relate to the proposed framework of global service provision, which extends current conceptualisation of globalisation of routine services. The authors show the unique elements of global service provision of servitized manufacturers and discuss the theoretical and practical implications of the work.