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Article
Publication date: 30 November 2022

Preeti Bangarwa and Supriyo Roy

Operational performance is critical for the banking sector for both managers and other stakeholders as it strongly affects the overall performance of the banking system…

Abstract

Purpose

Operational performance is critical for the banking sector for both managers and other stakeholders as it strongly affects the overall performance of the banking system. Traditional performance measures such as ratio analysis encountered certain shortcomings. At this juncture, data envelopment analysis (DEA) approaches are increasingly applied in bank efficiency studies. However, basic DEA models ignored the interactions between consecutive terms and focused primarily on measuring performance independently for each study period. All this is required to develop an operational performance model that can enable the long-term decision model.

Design/methodology/approach

An attempt has been made to develop a dynamic DEA within a non-radial category to measure interconnection activities considering non-performing loans as an undesirable link. This study uses the Indian banking dataset from 2015 to 2019. The study's research design directs three directions: ‘comparison of the dynamic DEA with the traditional static DEA model, areas of inefficiencies that are investigated for each factor using the factor efficiency index and the robustness results highlighting the performance difference between bank categories.'

Findings

Comparing with static DEA results, the study confirms that the dynamic model best measures long-term operational performance due to the linkage between consecutive terms. The efficiency analysis concludes that the input factor that requires the most improvement is ‘fixed assets' and ‘deposits'. The output factor that needs the most progress is ‘non-interest income'. The robustness of the developed model is proven by ownership categories present within the Indian banking system. At a significance level of 10%, the result of both the separate and dynamic model for privately owned banks is significantly better than that of publicly owned banks.

Originality/value

This paper proposes an operational efficiency model for Indian banks in line with undesirable output. The mean factor efficiency analysis related to non-radial DEA modelling enhances managerial flexibilities in determining improvement initiatives.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 13 September 2022

Yongfeng Zhu, Zilong Wang and Jie Yang

The existing three-stage network Data Envelopment Analysis (DEA) models with shared input are self-assessment model that are prone to extreme efficiency scores in pursuit…

Abstract

Purpose

The existing three-stage network Data Envelopment Analysis (DEA) models with shared input are self-assessment model that are prone to extreme efficiency scores in pursuit of decision-making units (DMUs) efficiency maximization. This study aims to solve the sorting failure problem of the three-stage network DEA model with shared input and applies the proposed model to evaluate innovation resource allocation efficiency of Chinese industrial enterprises.

Design/methodology/approach

A three-stage network cross-DEA model considering shared input is proposed by incorporating the cross-efficiency model into the three-stage network DEA model. An application of the proposed model in the innovation resource allocation of industrial enterprise is implemented in 30 provinces of China during 2015–2019.

Findings

The efficiency of DMU would be overestimated if the decision-maker preference is overlooked. Moreover, the innovation resource allocation performance of Chinese industrial enterprises had a different spatial distribution, with high in eastern and central China and low in western China. Eastern China was good at knowledge production and technology development but not good at commercial transformation. Northeast China performed well in technology development and commercial conversion but not in knowledge production. The central China did not perform well in terms of technology development.

Originality/value

A three-stage network DEA model with shared input is proposed for the first time, which makes up for the problem of sorting failure of the general three-stage network model.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Book part
Publication date: 31 May 2016

Chunyan Yu

This chapter provides a survey of alternative methodologies for measuring and comparing productivity and efficiency of airlines, and reviews representative empirical…

Abstract

This chapter provides a survey of alternative methodologies for measuring and comparing productivity and efficiency of airlines, and reviews representative empirical studies. The survey shows the apparent shift from index procedures and traditional OLS estimation of production and cost functions to stochastic frontier methods and Data Envelopment Analysis (DEA) methods over the past three decades. Most of the airline productivity and efficiency studies over the last decade adopt some variant of DEA methods. Researchers in the 1980s and 1990s were mostly interested in the effects of deregulation and liberalization on airline productivity and efficiency as well as the effects of ownership and governance structure. Since the 2000s, however, studies tend to focus on how business models and management strategies affect the performance of airlines. Environmental efficiency now becomes an important area of airline productivity and efficiency studies, focusing on CO2 emission as a negative or undesirable output. Despite the fact that quality of service is an important aspect of airline business, limited attempts have been made to incorporate quality of service in productivity and efficiency analysis.

Book part
Publication date: 12 April 2012

Daniel G. Shimshak and Janet M. Wagner

As state funding for public higher education has declined, there is a rising demand for accountability. Past studies have relied on indicator ratios to look at the…

Abstract

As state funding for public higher education has declined, there is a rising demand for accountability. Past studies have relied on indicator ratios to look at the relationship between funding and performance measures. This approach has some inherent problems that make it difficult to identify inefficiencies. This chapter will study efficiency in state systems of higher education by applying data envelopment analysis (DEA). DEA methodology converts multiple variables into a single comprehensive measure of performance efficiency and has the ability to perform benchmarking for the purpose of establishing performance goals. The advantages of DEA modeling will be shown by comparing results with those from a recent study of higher education finance based on publicly available data. DEA is shown to be feasible and implementable for studying state systems of higher education, and provides useful information in identifying “best practice” state systems and guidance for improvement. The value of DEA modeling to state policy makers and education researchers is discussed.

Details

Applications of Management Science
Type: Book
ISBN: 978-1-78052-100-8

Book part
Publication date: 3 February 2015

D. K. Malhotra, Rashmi Malhotra and Kathleen T. Campbell

As cable and satellite industry undergoes transformation in the 21st century with the onslaught of innovation-driven changes, it is important to know which company is…

Abstract

As cable and satellite industry undergoes transformation in the 21st century with the onslaught of innovation-driven changes, it is important to know which company is doing better and which company is falling behind. This study compares the relative performance of eight cable companies using three factors: operating expense for every dollar of operating revenue, earnings before interest, taxes, depreciation, and amortization, and return on assets. We also evaluate the performance of each firm against itself for the period 2010–2013 to see if they show improvement or deterioration in operating efficiency.

Details

Applications of Management Science
Type: Book
ISBN: 978-1-78441-211-1

Keywords

Book part
Publication date: 15 August 2006

N.K. Kwak, Yong Soo Chun and Seongho Kim

Data Envelopment Analysis (DEA) is a nonparametric mathematical programming technique used to measure the relative efficiency of the production organization's operations…

Abstract

Data Envelopment Analysis (DEA) is a nonparametric mathematical programming technique used to measure the relative efficiency of the production organization's operations. This paper presents the theoretical measures of the railway systems, along with the bootstrap DEA analysis. A DEA model is applied to evaluate the relative efficiency of railway operations of 29 UIC (Union Internationale des Chemins de fer) countries, based on the data obtained from the International UIC publications. The bootstrap DEA analysis provides information (bias estimates) on the sensitivity of the DEA efficiency index to the sampling variations. The model results are analyzed and evaluated in terms of their relative operational performance efficiency. The model results facilitate an organization's decision-making by providing valuable information.

Details

Applications of Management Science: In Productivity, Finance, and Operations
Type: Book
ISBN: 978-0-85724-999-9

Book part
Publication date: 12 April 2012

Rashmi Malhotra, Raymond R. Poteau and D.K. Malhotra

This study develops a multidimensional framework using data envelopment analysis (DEA) as a benchmarking tool to assess the performance of the commercial banks in India…

Abstract

This study develops a multidimensional framework using data envelopment analysis (DEA) as a benchmarking tool to assess the performance of the commercial banks in India. Using the DEA approach, this study compares the relative performance of 35 banks against one another with 8 variables as the benchmark parameters. This study finds that most of the banks are consistently performing well over a period from 2005 to 2009. The study also shows the areas in which inefficient banks are lagging behind and how they can improve their performance to bring them at par with the efficient commercial banks.

Details

Applications of Management Science
Type: Book
ISBN: 978-1-78052-100-8

Book part
Publication date: 31 May 2016

Mark R. Greer

This chapter examines the impact of recent airline consolidations in the United States on the technical efficiencies of the airlines involved. Data envelopment analysis …

Abstract

This chapter examines the impact of recent airline consolidations in the United States on the technical efficiencies of the airlines involved. Data envelopment analysis (DEA) is used to assess the efficiencies, and the consolidations examined are those that occurred among major network carriers between 2005 and 2013. The airline production process is conceptualized as the transformation of labor, fuel, and fleet-wide seating capacity into available seat-miles, or, under an alternative model specification, into user value, as measured by the airline’s operating revenue. Efficiency is conceptualized in terms of minimizing the airline’s usage of the three inputs, given its output level. The analysis seeks to determine whether the airlines that consolidated were more efficient, post-consolidation, than they were prior to consolidation, compared to airlines that did not enter into consolidations. Although there are limitations owing to the small number of airlines in the dataset, the chapter finds no evidence that the consolidations enhanced the efficiencies of the airlines involved, relative to the efficiencies of the airlines that did not enter into consolidations.

Details

Airline Efficiency
Type: Book
ISBN: 978-1-78560-940-4

Keywords

Article
Publication date: 28 June 2022

Peter Wanke, Sahar Ostovan, Mohammad Reza Mozaffari, Javad Gerami and Yong Tan

This paper aims to present two-stage network models in the presence of stochastic ratio data.

Abstract

Purpose

This paper aims to present two-stage network models in the presence of stochastic ratio data.

Design/methodology/approach

Black-box, free-link and fix-link techniques are used to apply the internal relations of the two-stage network. A deterministic linear programming model is derived from a stochastic two-stage network data envelopment analysis (DEA) model by assuming that some basic stochastic elements are related to the inputs, outputs and intermediate products. The linkages between the overall process and the two subprocesses are proposed. The authors obtain the relation between the efficiency scores obtained from the stochastic two stage network DEA-ratio considering three different strategies involving black box, free-link and fix-link. The authors applied their proposed approach to 11 airlines in Iran.

Findings

In most of the scenarios, when alpha in particular takes any value between 0.1 and 0.4, three models from Charnes, Cooper, and Rhodes (1978), free-link and fix-link generate similar efficiency scores for the decision-making units (DMUs), While a relatively higher degree of variations in efficiency scores among the DMUs is generated when the alpha takes the value of 0.5. Comparing the results when the alpha takes the value of 0.1–0.4, the DMUs have the same ranking in terms of their efficiency scores.

Originality/value

The authors innovatively propose a deterministic linear programming model, and to the best of the authors’ knowledge, for the first time, the internal relationships of a two-stage network are analyzed by different techniques. The comparison of the results would be able to provide insights from both the policy perspective as well as the methodological perspective.

Details

Journal of Modelling in Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 11 July 2022

Sunil Kumar Jauhar, Hossein Zolfagharinia and Saman Hassanzadeh Amin

This research is about embedding service-based supply chain management (SCM) concepts in the education sector. Due to Canada's competitive education sector, the authors…

Abstract

Purpose

This research is about embedding service-based supply chain management (SCM) concepts in the education sector. Due to Canada's competitive education sector, the authors focus on Canadian universities.

Design/methodology/approach

The authors develop a framework for evaluating and forecasting university performance using data envelopment analysis (DEA) and artificial neural networks (ANNs) to assist education policymakers. The application of the proposed framework is illustrated based on information from 16 Canadian universities and by investigating their teaching and research performance.

Findings

The major findings are (1) applying the service SCM concept to develop a performance evaluation and prediction framework, (2) demonstrating the application of DEA-ANN for computing and predicting the efficiency of service SCM in Canadian universities, and (3) generating insights to enable universities to improve their research and teaching performances considering critical inputs and outputs.

Research limitations/implications

This paper presents a new framework for universities' performance assessment and performance prediction. DEA and ANN are integrated to aid decision-makers in evaluating the performances of universities.

Practical implications

The findings suggest that higher education policymakers should monitor attrition rates at graduate and undergraduate levels and provide financial support to facilitate research and concentrate on Ph.D. programs. Additionally, the sensitivity analysis indicates that selecting inputs and outputs is critical in determining university rankings.

Originality/value

This research proposes a new integrated DEA and ANN framework to assess and forecast future teaching and research efficiencies applying the service supply chain concept. The findings offer policymakers insights such as paying close attention to the attrition rates of undergraduate and postgraduate programs. In addition, prioritizing internal research support and concentrating on Ph.D. programs is recommended.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

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